Highly Satisfied Customer Experience Jobs in Multiple Locations

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Looking for Highly Satisfied Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the Multiple Locations area.

Federal Compliance Tester

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a Federal Compliance Tester role at IBM Consulting Finance, requiring expertise in FAR and CAS regulations, experience with government contracting, and proficiency in systems like Deltek Costpoint. The position involves testing policies, developing test plans, and ensuring compliance with federal standards. Qualifications include a bachelor's degree, US citizenship, and knowledge of business controls and audit processes.

Software Developer - Salesforce CRMA (formerly Tableau CRM) Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job posting seeks a Salesforce CRM Analytics CRMA Developer with expertise in designing analytics solutions, collaborating with stakeholders, and implementing data governance. The role requires experience with CRMA, SAQL, and integration of Salesforce with external systems, along with strong analytical and teamwork skills.

Senior AI Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text promotes IBM Consulting's career opportunities, emphasizing global collaboration, innovation in hybrid cloud and AI solutions, and professional growth. It highlights technical expertise, strategic partnerships, and the impact of AI architectures while outlining required skills and experiences for roles in cognitive computing and client-facing consulting.

SAP MM Team Leader

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and career growth through technical expertise and leadership roles. It highlights the impact of SAP MM solutions and the importance of curiosity and continuous learning in the role.

Salesforce Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, career growth opportunities, and technical expertise in hybrid cloud and AI solutions. It highlights the importance of curiosity, innovation, and proficiency in Salesforce and Japanese language skills.

Senior Managing Consultant - Finance Transformation

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job posting seeks a Senior Managing Consultant with expertise in finance transformation, requiring leadership in digital solutions and client engagement. The role emphasizes strategic execution, cross-functional collaboration, and mentoring junior colleagues to drive sustainable outcomes in finance operations.

Cloud Python Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a role focused on backend development with Python, AWS integration, and collaboration with teams. It emphasizes innovation, problem-solving, and technical expertise in a dynamic environment.

Oracle Cloud Financials Senior Principal Functional Consultant (GL/AR)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves leading Oracle Cloud ERP projects, providing expertise in financial modules, and requiring 5+ years of implementation experience with strategic partner collaboration. The position emphasizes impactful client work and technical leadership in hybrid cloud and AI initiatives.

Package Consultant SAP HANA FSCM. Cash & Liquidity, BCM

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, career growth opportunities, and expertise in SAP CLM and BCM. It highlights the importance of technical skills, compliance, and strategic partnerships in delivering impactful solutions.

AI Architect (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text promotes IBM Consulting's career opportunities, emphasizing global collaboration, innovation in hybrid cloud and AI solutions, and professional growth. It highlights technical expertise, strategic partnerships, and a culture of evolution, while outlining required skills and educational qualifications for roles involving AI architecture and client-facing consulting.

Designer Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a Design Intern role involving collaboration with multidisciplinary teams, creating enterprise software experiences, and contributing to real-world projects. It specifies required education, technical skills, and preferred experiences while emphasizing user-centered design principles and accessibility standards.

Managing Consultant - SAP S/4HANA FI/CO (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights IBM Consulting's focus on long-term client relationships, innovation in HybridCloud and AI, career development opportunities, and collaborative projects with global clients. It emphasizes technical expertise in SAP S4HANA and leadership in implementation projects.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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