Highly Satisfied Customer Experience Jobs in New York City, NY

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Looking for Highly Satisfied Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the New York City, NY area.

Deal Leader Cybersecurity Senior Consultant - Industrial Sector (f/m/x)

Company: IBM

Location: No City, AT

Posted Dec 08, 2025

The role involves collaborating with global clients to enhance cybersecurity solutions, requiring expertise in cybersecurity services and leadership skills. IBM emphasizes innovation, client relationships, and professional growth through strategic partnerships and technology platforms.

Package Consultant - SuccessFactors Talent Mgmt

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 05, 2025

The text describes a career in IBM Consulting, highlighting the collaborative work with clients, focus on hybrid cloud and AI, and opportunities for learning and growth. It specifically mentions the role of a SuccessFactors Consultant, involving solution design, implementation, and delivery, with a focus on talent management and compensation modules.

Sales / Business Development Manager - IBM Academic Program

Company: IBM

Location: New Delhi, IN

Posted Dec 08, 2025

This job posting seeks a Sales Business Development Manager to drive growth of IBM's Academic Program in India. The role requires strategic planning, partner engagement, university relationships, and market expansion within the EdTech sector. Key responsibilities include sales strategy execution, partner management, negotiation, and achieving sales targets in a fast-paced environment.

Backend Engineer Unichain

Company: Uniswap Labs

Location: New York

Posted Dec 05, 2025

Uniswap Labs is seeking a backend engineer to work on ambitious infrastructure challenges for Unichain, their L2 chain purpose-built for liquidity and DeFi. The role involves end-to-end ownership of projects, writing clean Rust code, building and maintaining reliable infrastructure, and collaborating cross-functionally to solve complex problems.

Data Engineer (Informatica Power Center)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 08, 2025

IBM Consulting offers roles in data engineering with opportunities to work on hybrid cloud and AI projects, requiring expertise in cloud platforms and ETL processes.

ElastiCache Developer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on designing and implementing distributed caching strategies using AWS ElastiCache. It highlights the role's responsibilities, required education, and technical expertise, including experience with AWS services, programming languages, and infrastructure as code tools.

Enterprise Database Architect Lead

Company: IBM

Location: No City, US

Posted Dec 08, 2025

This job description outlines a senior role in enterprise database architecture for regulated manufacturing environments, emphasizing leadership in MES platforms, GxP compliance, and cross-functional collaboration. The position requires extensive experience in system design, validation, and regulatory compliance, with opportunities for technical innovation and global client collaboration.

Quote to Cash Professional-Spanish Bilingual

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 05, 2025

This role involves joining a dynamic global team that supports sellers by handling presales administrative tasks, enabling them to focus on high-impact revenue-generating activities. The position requires Quote to Cash process knowledge, accuracy in handling transaction requirements, and strong client relationship management skills. It offers an opportunity to contribute to strategic sales tactics and shape the future of the organization while working with a collaborative team.

Technical Lead: IDMS

Company: IBM

Location: No City, US

Posted Dec 07, 2025

The job posting describes a role as an IDMS Technical Lead at IBM Consulting, where the individual will oversee IDMS database and application software migration activities, identify challenges, document requirements, and assist in developing project-specific solutions. The role requires experience in IDMS database and application development, application support, issue resolution, and project management. Strong communication and collaboration skills are preferred.

Senior Oracle Cloud Consultant

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 08, 2025

This role involves collaborating with clients to innovate hybrid cloud and AI solutions using IBM's technology, requiring Oracle expertise and a focus on continuous improvement.

Project Administrator-Project Support (Hazel Balagtas)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 08, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and project administration responsibilities. It highlights technical expertise, organizational skills, and career growth opportunities within IBM's ecosystem.

Accounts Receivables Fresh Graduates

Company: IBM

Location: Naga City, PH

Posted Dec 08, 2025

This role involves working with clients on digital transformation projects, requiring skills in finance and technology. IBM Consulting offers a supportive environment with growth opportunities and advanced tools like AI and hybrid cloud solutions.

Frequently Asked Questions

What are typical salary ranges by seniority in Highly Satisfied Customer Experience?
Entry‑level CX Analyst: $60,000–$80,000; Mid‑level CX Manager: $80,000–$110,000; Senior CX Lead: $110,000–$150,000; Director of CX: $150,000–$200,000; VP of CX: $200,000–$280,000.
Which skills and certifications are required?
Strong data analytics, proficiency with Qualtrics, Medallia, or SurveyMonkey, expertise in Salesforce Service Cloud, experience with customer journey mapping, and certifications like CX Academy, Medallia CX, or Salesforce Service Cloud Administrator are highly valued.
Is remote work available for these roles?
Yes—most CX positions offer full‑time remote or hybrid options, especially for analytics and program management roles that rely on cloud‑based platforms.
What career progression paths exist?
Typical ladder: CX Analyst → CX Manager → CX Lead → CX Director → VP of CX. Each step adds responsibility for larger teams, broader strategy, and cross‑departmental influence.
What industry trends are shaping Highly Satisfied Customer Experience?
AI‑driven sentiment analysis, predictive NPS scoring, real‑time omnichannel feedback loops, and the integration of CX metrics into executive dashboards are redefining how companies prioritize customer satisfaction.

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