Highly Satisfied Customer Experience Jobs in New York City, NY

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Looking for Highly Satisfied Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the New York City, NY area.

Senior Lead AI Engineer (LLM Customization and Finetuning)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Sr. Lead AI Engineer (SDKs, Model Performance Optimization, MLOps)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Viennoiserie Laminator

Company: Ole & Steen Commissary

Location: New York, NY

Posted Aug 19, 2025

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Lead AI Engineer (AI Foundations, GraphML)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary…

Assistant Chef Concierge / Guest Relations - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Aug 19, 2025

The Assistant Chef Concierge greets customers, customizes and personalizes guest stays, and responds to inquiries with accurate information regarding hours of…

Technical Business Analyst - Clearing & Settlement

Company: DTCC

Location: Jersey City, NJ

Posted Aug 19, 2025

Business analysis capabilities: Ability to translate complex business needs into clear, actionable technical requirements and user stories.

Sr Manager- AI Engineering (GenAI Platform Services)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale…

Senior Data Scientist - NLP

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Senior Lead AI Engineer (Gen AI Platform Services)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Senior AI Engineer (AI Foundations)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Registered Nurse (RN)- Emergency Room

Company: Northwell Health

Location: New York, NY

Posted Aug 19, 2025

Current license to practice as a Registered Professional Nurse in New York State. Promotes and provides patient safety in accordance with state and federal…

Senior Software Engineer, Android

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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