Highly Satisfied Customer Experience Jobs in New York City, NY

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Looking for Highly Satisfied Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the New York City, NY area.

Cyber Security Forensics Analyst

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 19, 2025

You will oversee enterprise-wide forensic collections, manage large-scale response efforts, develop as a member of a high-performing team, and present findings…

Development Engineer

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 18, 2025

You will be responsible for designing, developing, and maintaining scalable and secure cloud infrastructure, while building and optimizing pipelines.

AI Developer - Manager - A&I - Financial Services - Consulting - NYC, Charlotte, Dallas

Company: EY

Location: New York, NY

Posted Jul 18, 2025

Undergraduate or master’s degree in a quantitative field (e.g. engineering, computer science, business, economics, finance, statistics, and/or analytics).

AI Developer - Senior Manager - A&I - Financial Services - Consulting - NYC, Charlotte, Dallas

Company: EY

Location: New York, NY

Posted Jul 18, 2025

A bachelor's or master’s degree. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.

Senior Project Manager – Building Envelope Architecture

Company: MILROSE CONSULTANTS LLC

Location: New York, NY

Posted Jul 19, 2025

With deep expertise in new construction, special inspections, and historic restoration, our team of architects, engineers, and construction professionals…

Cybersecurity Analyst Critical Assets & Incident Response CERT Levels 3-5

Company: Metropolitan Transportation Authority

Location: New York, NY

Posted Jul 19, 2025

Provides guidance and technical coaching to less experienced staff to support effective workflow and develop technical talent. Level 4: $102,760 - $139,755.

Senior Cyber Security Forensics Analyst

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 19, 2025

You will oversee enterprise-wide forensic collections, manage large-scale response efforts, help develop and mentor a high-performing team, and present findings…

Senior Software Engineer

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 18, 2025

As a Sr Development Engineer you will be responsible for designing, developing, and maintaining scalable and secure cloud infrastructure, while building and…

Software Engineer

Company: DoorDash USA

Location: New York, NY

Posted Jul 18, 2025

You have a BS degree in Computer Science, similar technical field of study or equivalent professional experience with 3+ years of software engineering…

Director, Technical Program Manager (TPM)

Company: Galaxy Digital

Location: New York, NY

Posted Jul 18, 2025

Strong technical background, with the ability to understand system design and technical workflows. You appreciate a well thought out plan, can lead engineering…

Registered Nurse Coordinator - FT - Federal Occupational Health - New York, NY

Company: ServeFed, Inc.

Location: New York, NY

Posted Jul 18, 2025

Certification/Licenses: RN license, BLS certification. *401(k) and future qualification of matching*. May perform respirator fit testing at specific sites.

Senior Security Operations Analyst

Company: Gong.io Inc.

Location: New York, NY

Posted Jul 19, 2025

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and…

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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