Highly Satisfied Customer Experience Jobs in New York City, NY

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Looking for Highly Satisfied Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the New York City, NY area.

Project Administrator-Project Support (Marisse Gueco)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 17, 2025

IBM Consulting offers career opportunities focused on client collaboration, innovation, and growth. The role involves project management, technical expertise, and fostering creativity to drive meaningful change.

Quote to Cash Professional-French

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 16, 2025

This role offers an exciting opportunity to join a collaborative global team focused on supporting sellers through presales activities, streamlining processes, and driving client success with strategic sales tactics.

Quote to Cash Professional-Korean

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 17, 2025

This role offers an exciting opportunity to join a global team supporting sellers in presales activities, with a focus on innovation and long-term growth. Responsibilities include optimizing proposals, managing client relationships, and ensuring business objectives are met through structured processes.

Sales Enablement and Training Manager

Company: Socure

Location: Carson City

Posted Dec 17, 2025

This text describes a job opportunity at Socure for a Sales Enablement and Training Manager role, emphasizing the company's mission to build identity trust infrastructure and the importance of the position in scaling their learning initiatives. It outlines key responsibilities, qualifications, and the company's commitment to diversity.

Data Scientist-Advanced Analytics - Junior

Company: IBM

Location: NO City, BR

Posted Dec 17, 2025

This job posting describes a role within IBM Consulting's innovation centers, focusing on data visualization tools like PowerBI, Spotfire, and Tableau. The position requires a bachelor's degree and expertise in data visualization technologies, with emphasis on delivering technical solutions to clients worldwide.

Designer - Client Engineering

Company: IBM

Location: New York, US

Posted Dec 16, 2025

The text describes a role for IBM Client Engineering Designers emphasizing human-centered design, client engagement, and technical expertise. It highlights opportunities for career growth, collaborative teamwork, and the importance of aligning technology with user needs. The posting also encourages diverse applicants and showcases a supportive work environment with mentorship and professional development.

Data Engineer - Data Platforms - Junior

Company: IBM

Location: NO City, BR

Posted Dec 17, 2025

The text describes a job role at IBM Consulting involving technical expertise in Python, PySpark, Pandas, and SQL/ETL tools. It outlines responsibilities, educational requirements, and preferred technical experience for positions in client innovation centers and delivery centers.

Order to Cash Process Owner (Transformation Leader)

Company: IBM

Location: Naga City, PH

Posted Dec 18, 2025

IBM seeks a leader to drive innovation and solve complex problems in technology. The role involves managing projects, improving processes, and collaborating with clients globally. Required skills include leadership, communication, and technical expertise in tools like SAP.

AR Contact Center Practitioner

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 17, 2025

This job description outlines a customer service role at IBM's consulting centers, emphasizing collaboration, innovation, and problem-solving. Responsibilities include handling customer inquiries, providing technical support, and ensuring satisfaction through effective communication and empathy. The position requires 12 years of call center experience, strong interpersonal skills, and adaptability to multishift environments.

Test Developer Intern / Students Program

Company: IBM

Location: Mexico City, MX

Posted Dec 18, 2025

IBM Consulting's internship offers professional growth, collaboration with leading companies, and opportunities to work on impactful projects, fostering innovation and career development.

Internship Admin, Go To Market, CDMX, México

Company: IBM

Location: Mexico City, MX

Posted Dec 18, 2025

IBM Consulting promotes career growth through innovation in hybrid cloud and AI solutions, emphasizing collaboration, technical expertise, and long-term development. The role involves working on cutting-edge projects with global clients and requires skills in problem-solving, communication, and adaptability.

Front End Developer (React JS and .NET)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 16, 2025

The text describes a Software Developer role at IBM Consulting, emphasizing hybrid cloud and AI project development, collaboration with global clients, and career growth opportunities. It highlights technical skills required, such as React JS and Agile methodologies, while promoting a culture of innovation and professional development.

Frequently Asked Questions

What are typical salary ranges by seniority in Highly Satisfied Customer Experience?
Entry‑level CX Analyst: $60,000–$80,000; Mid‑level CX Manager: $80,000–$110,000; Senior CX Lead: $110,000–$150,000; Director of CX: $150,000–$200,000; VP of CX: $200,000–$280,000.
Which skills and certifications are required?
Strong data analytics, proficiency with Qualtrics, Medallia, or SurveyMonkey, expertise in Salesforce Service Cloud, experience with customer journey mapping, and certifications like CX Academy, Medallia CX, or Salesforce Service Cloud Administrator are highly valued.
Is remote work available for these roles?
Yes—most CX positions offer full‑time remote or hybrid options, especially for analytics and program management roles that rely on cloud‑based platforms.
What career progression paths exist?
Typical ladder: CX Analyst → CX Manager → CX Lead → CX Director → VP of CX. Each step adds responsibility for larger teams, broader strategy, and cross‑departmental influence.
What industry trends are shaping Highly Satisfied Customer Experience?
AI‑driven sentiment analysis, predictive NPS scoring, real‑time omnichannel feedback loops, and the integration of CX metrics into executive dashboards are redefining how companies prioritize customer satisfaction.

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