Highly Satisfied Customer Experience Jobs in New York City, NY

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Looking for Highly Satisfied Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the New York City, NY area.

Client Service Associate, Life Insurance (Hybrid NYC)

Company: NFP Corp

Location: New York, NY

Posted May 02, 2025

Responsible for greeting clients, fielding phone calls, reviewing incoming mail, managing office supplies, ordering client gifts, and maintaining client files.

Junior Accountant

Company: Mercy Drive, Inc.

Location: Forest Hills, NY

Posted May 02, 2025

Maintaining records according to generally accepted accounting principles including the recordation of general journal entries, accounts payable, accounts…

Construction Project Manager - SkillBridge Eligible Opportunity

Company: Dewberry

Location: New York, NY

Posted May 02, 2025

Must have a valid driver’s license and clean driving record. Must have the ability to manage field staff and work as a team player.

Senior Manager, Software Engineering, Full Stack, Bank Tech

Company: Capital One

Location: New York, NY

Posted May 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

AI/ML Cloud Engineer (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted May 02, 2025

Implement and manage robust monitoring systems for AI solutions in production environments, ensuring continuous performance tracking, anomaly detection, and…

Client Acquisition Specialist

Company: Jase Enterprise California

Location: Studio City, CA

Posted May 03, 2025

We’re looking for someone to join our growing team and play a key role in driving client acquisition. We provide full training from experienced leaderships to…

Electrician Supervisor (Temporary to Permanent) - CUNY Only (Reopened and Revised)

Company: The City University of New York (CUNY)

Location: Brooklyn, NY

Posted May 02, 2025

Makes fields inspections in connection with electrical installations and components of systems relative to work progress or need for alterations, maintenance…

Senior Full-Stack Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted May 02, 2025

You will be driving change, not only as a technologist, but also as a holistic solutions provider, applying your engineering mindset to take user requests and…

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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