Highly Satisfied Customer Experience Jobs in Remote

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Looking for Highly Satisfied Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the Remote area.

Software Engineer - Ceph & Distributed Storage

Company: Canonical

Location: Remote

Posted Dec 04, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for Ceph and Distributed Storage to build modeling software for systems like OpenStack, Ceph, and Kubernetes. The role involves international travel and requires experience with Python, Ceph storage, and distributed systems.

Senior Software Engineer - Firefox Enterprise

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Engineering Manager - Data Pipeline

Company: Reddit

Location: Remote

Posted Dec 04, 2025

The Data Pipeline team at Reddit is responsible for building and maintaining the infrastructure that processes petabytes of data across the company. The team is looking for an experienced Engineering Manager to lead the team, drive reliability and scalability, and collaborate with other engineering teams. The role requires strong technical and leadership skills, as well as experience in distributed systems and data infrastructure.

Senior Android Engineer - Apps Platform (Performance)

Company: Reddit

Location: Remote

Posted Dec 04, 2025

The text describes a software engineering role at Reddit's Apps Platform team, outlining responsibilities for building tools, improving developer efficiency, and collaborating across teams. It lists required expertise, benefits like healthcare and parental leave, and pay transparency details.

Senior Software Engineer - Firefox Enterprise

Company: Mozilla

Location: Remote

Posted Dec 04, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Backend Engineer

Company: Kalepa

Location: Remote

Posted Dec 04, 2025

The job posting is for a core engineer role at a company that values smart programmers who love coding and seek challenging problems. The role involves working on advanced systems including NLP, firmographic data, entity resolution, and more. The company offers a competitive salary, equity options, and various benefits.

Senior Technical Accounting Manager

Company: Kraken

Location: Remote

Posted Dec 04, 2025

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are committed to industry-leading security, education, and client support. The Senior Manager of Accounting Policy and Financial Transactions role is highlighted, emphasizing the company's focus on accounting and finance.

Software Engineer - Customer Studio Backend

Company: Hightouch

Location: Remote

Posted Dec 04, 2025

Hightouch is seeking a product-minded backend engineer to join their team and work on exciting projects related to data warehouse performance, analytics and experimentation, realtime audience syncing, and generative AI. The role offers significant impact and potential for growth, with a competitive salary range and equity compensation.

Engineering Manager

Company: Sparrow

Location: Remote

Posted Dec 04, 2025

The company is seeking engineering leaders to join their team. The role involves hiring, mentoring, and developing a talented team of engineers, shaping team practices and processes, partnering with cross-functional teams, and nurturing a team culture that values collaboration, engineering excellence, inclusivity, and psychological safety. The ideal candidate should have a bachelor's degree or equivalent experience, at least 7 years of software development experience, 5+ years of technical leadership experience, and a proven track record of leading teams in dynamic environments.

GitOps Engineering Manager

Company: Canonical

Location: Remote

Posted Dec 04, 2025

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. They offer a GitOps Engineering Manager role to lead a high-performance team in devops and gitops engineering management. The company is founder-led, profitable, and growing, with a focus on pioneering new approaches to large-scale IS and sharing automation as open-source packages.

Solutions Engineer

Company: Hightouch

Location: Remote

Posted Dec 04, 2025

The role is for a Solutions Engineer who loves teaching, solving problems, and working with big-name companies. The ideal candidate has 4+ years of sales experience, strong discovery and interpersonal skills, and experience selling Martech and Data Solutions. The company partners with Account Executives, advocates for customer interests, and creates compelling technical content. They work with both technical and non-technical stakeholders to understand problems and craft creative technical solutions.

Senior Machine Learning Engineer

Company: Kalepa

Location: Remote

Posted Dec 04, 2025

Kalepa is seeking a Senior Machine Learning Engineer with 5+ years of experience to lead the development and deployment of machine learning models at scale. The role involves turning vast amounts of structured and unstructured data into novel insights about behavior and risk. The ideal candidate should have an in-depth understanding of applied machine learning algorithms, especially NLP and statistics, and be experienced in Python and its major data science libraries. The company offers a competitive salary, significant equity options, and a global team offsite.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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