Highly Satisfied Customer Experience Jobs in Remote

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Looking for Highly Satisfied Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the Remote area.

Staff Content Designer - Evidence and Messaging Systems

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The role involves ensuring members have the right information to discover and decide on content. Success is measured by members effortlessly understanding if a title is right for them and seamlessly planning for and engaging with timely content.

Games Reliability Manager

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking an experienced Game Reliability Manager to ensure their games meet high standards of quality and technical health. The role involves collaborating with various teams to uphold and advance reliability standards, manage incident response, and drive continuous improvement processes.

Software Engineer L4/L5 - Model Serving Systems, Machine Learning Platform

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix promotes its leadership in entertainment services and AI innovation, highlighting opportunities for engineers to develop scalable systems and contribute to ML/AI advancements. The role emphasizes cross-functional collaboration, technical expertise, and comprehensive benefits.

Security Engineer (L4) - Identity

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a skilled Identity and Access Management (IAM) engineer to design and build security solutions for its global workforce and partners. The role requires expertise in IAM fundamentals, experience with vendor IAM solutions, and strong communication skills.

Application Security Engineer L4/L5

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Security Platforms Engineering team builds foundational security services and drives key Application Security initiatives. The role is for a Security Software Engineer with an Application Security focus, working remotely in Poland. The ideal candidate should have strong software development experience, deep application security expertise, and the ability to design scalable security solutions.

Manager - Data Protection

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is expanding globally and into new products like games. Netflix is committed to fostering user trust and transparency while balancing business needs. The Privacy & Data Protection Engineering team ensures responsible data use and provides confidence that privacy and security risks are managed across the company.

Data Scientist (L5) - Performance Marketing

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix promotes its growth as a global entertainment leader with 300 million members, emphasizing original content and data-driven strategies. The job description highlights opportunities for senior data scientists to impact marketing decisions through analytics and innovation.

Support Solutions Engineer - Big Data (L5)

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Engineering Support Organization empowers Data Platform Engineering to scale customer support effectively. The role is a Support Solutions Engineer position based in Warsaw, requiring experience in big data technologies and customer-facing engineering support.

Customer Success - Team Manager

Company: Canonical

Location: Remote

Posted Nov 19, 2025

Canonical promotes itself as a leading open-source provider with global impact, offering a remote role in Customer Success Team Management. The position emphasizes growth, collaboration, and innovation in a distributed work environment with opportunities for travel and professional development.

Machine Learning Scientist (L4/L5) - Studio Media Algorithms

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Studio Media Algorithms team focuses on innovation to enhance creator tools and increase member value. The company is seeking a Research Scientist with expertise in computer vision, natural language processing, or computer graphics to develop core algorithms for content creation tools.

Machine Learning Engineer 5 - Platform Forecasting & Optimization

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Machine Learning Engineer to join their data organization and work on improving the performance, reliability, and efficiency of their infrastructure systems. The ideal candidate will have experience in developing and implementing machine learning models, working with large distributed cloud systems, and optimizing infrastructure footprint.

Data Engineer (L5)

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They focus on delivering high-quality streaming content across various genres and languages, while continuously improving the user experience. Netflix also emphasizes the importance of data in decision-making and relies on data engineers to build systems for processing and modeling data across various domains.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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