Highly Satisfied Customer Experience Jobs in USA

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Looking for Highly Satisfied Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the USA area.

Security Software Engineer (L5) - Detection Engineering

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Detection Engineering Team focuses on analyzing high-risk attack paths and creating focused detections to reduce risk to the business. The team values software engineering skills, risk reduction, and improving the security space. They seek an experienced detection engineer with at least 5 years of experience writing detections at scale using a detection-as-code approach, preferably in an AWS environment. The role offers a competitive compensation structure and comprehensive benefits.

Account Executive

Company: Xplor

Location: USA

Posted Nov 21, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. The company offers a payment processing platform and SaaS services, with a focus on simplicity, purpose, and creating lasting communities. Xplor values curious, empathetic, and motivated individuals who align with their core values and thrive in a fast-paced, evolving environment.

Data Engineer 5 - Personalization

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is a leading global entertainment service with over 300 million paid subscribers in 190 countries. The company offers a wide variety of TV series, films, and games across multiple genres and languages. Netflix values inclusion and diversity, providing a meaningful interview experience for all candidates and celebrating diversity in its workforce.

Senior Platform Engineer

Company: Cytora

Location: USA

Posted Nov 21, 2025

Cytora, part of Applied Systems, is seeking a collaborative engineer to help build AI-powered insurance solutions with opportunities for innovation, remote work, and competitive compensation in a mission-driven culture.

Account Executive

Company: Xplor

Location: USA

Posted Nov 21, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. The company values helping people succeed and offers a positive work environment with perks like lifetime residuals, flexible remote work, and mental health support. The job description is for an Account Executive Outside Sales position in Jackson, MS, with a focus on building relationships with business owners and closing sales of payment processing and SaaS services.

Sales Compensation Partner

Company: Spotify

Location: USA

Posted Nov 21, 2025

Spotify is looking for a Compensation Partner to join their global Compensation team. The role involves owning the quarterly sales incentive program, collaborating with various teams, providing guidance on compensation programs, and conducting job evaluations. The ideal candidate has 4+ years of experience in a global compensation function, is an expert at prioritizing in a fast-paced environment, and has excellent communication skills.

Claims Team Lead | Auto Liability Bodily Injury

Company: Sedgwick

Location: USA

Posted Nov 21, 2025

This job posting highlights Sedgwick's commitment to career growth, work-life balance, and a supportive culture. The role offers remote flexibility, professional development opportunities, and recognition as a top workplace. It emphasizes leadership in claims management with clear responsibilities and qualifications.

Proposal Writer

Company: RSI Security

Location: USA

Posted Nov 21, 2025

RSI Security seeks a Proposal Writer for their Sales & Growth team, requiring 25 years of experience in cybersecurity or technical fields. The role involves creating compliant RFP responses, collaborating with experts, and contributing to content libraries. Benefits include remote work, competitive salary, professional growth opportunities, and a mission-driven environment.

Account Manager

Company: Reserv

Location: USA

Posted Nov 21, 2025

Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking an Account Manager to build client relationships, provide strategic insights, and drive growth. The role requires strong communication skills, insurance knowledge, and a client-focused approach.

QA Engineer

Company: Greptile

Location: USA

Posted Nov 21, 2025

Greptile is developing AI agents to catch bugs in code, with a focus on learning coding standards, identifying customer preferences, and autonomously testing applications. The company has seen rapid growth, raising $30M from top investors and serving over 1500 customers. The team consists of experienced engineers, growth and sales leaders, and a talented designer.

Claims Team Lead | Auto Property Damage

Company: Sedgwick

Location: USA

Posted Nov 21, 2025

Sedgwick is a global company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. The company is recognized as one of the best workplaces in the financial services and insurance industry. The job description for a Claims Team Lead position is provided, highlighting the responsibilities, qualifications, and benefits of the role.

Senior Financial Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 21, 2025

This job description outlines a Senior Financial Analyst role with responsibilities in book closing, financial analysis, and team collaboration. Qualifications include a bachelor's degree and 3+ years of experience. The company emphasizes inclusive culture and competitive compensation.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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