Highly Satisfied Customer Experience Jobs in Washington DC

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Looking for Highly Satisfied Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the Washington DC area.

Custodial Services Worker

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Director, Visa Consulting & Analytics, Merchant and Co-Brand Partners

Company: Visa

Location: Washington, DC

Posted Jan 23, 2025

Visa, a global leader in payments and technology, is seeking a Director for Visa Consulting and Analytics (VCA) in the Everyday Spend and Ecommerce/Marketplace segments. The role involves leading consulting engagements, driving strategic growth, and enhancing client profitability. The Director will manage key client relationships, develop merchant solutions, and contribute to VCA thought leadership. Essential functions include proactive engagement with Visa teams, leading consulting initiatives, and developing frameworks for addressing client challenges. The ideal candidate should have extensive experience in management consulting, strategy, analytics, or marketing, with a strong focus on impacting ROI. Excellent communication, storytelling, and presentation skills are required, along with a technology mindset and understanding of banking operations or payment schemes.

Billing/Program Control Specialist

Company: BryceTech

Location: Washington DC

Posted Jan 23, 2025

BryceTech, an Equal Opportunity Employer, is seeking an experienced BillingProgram Control Specialist. The role involves managing accounts receivable, generating monthly AR invoices, supporting month-end close procedures, communicating with clients and management, and processing subcontractor vendor invoices. Qualifications include a BS in Accounting and 5+ years of relevant billing and program control experience, with Unanet Financials experience required. BryceTech offers competitive benefits including a comprehensive health plan, 401k with company match, and educational reimbursement.

Accounts Payable Manager

Company: BryceTech

Location: Washington DC

Posted Jan 23, 2025

BryceTech, an Equal Opportunity Employer, is seeking an experienced Accounts Payable Manager for the MDV location. The role involves managing the entire accounts payable process, including accurate data entry, timely payments, cash management, vendor payment management, direct communication with clients and management, credit card reconciliation, and expense report processing. The ideal candidate should have a BS in Accounting and 7+ years of relevant experience, with experience in Unanet Financials being a plus. BryceTech offers competitive benefits, including a comprehensive health plan, 401k with company match, and an educational reimbursement program.

SW Developer - Mid Level (K2)

Company: MAXISIQ

Location: Washington DC

Posted Jan 23, 2025

IOMAXIS dba MAXISIQ, a company specializing in Cyber RDTampE since 2006, is seeking a highly motivated Software Developer for a hybrid position in Lorton, VA. The role involves modernizing operational mission systems, designing software application upgrades, and implementing solutions. The company offers competitive benefits and supports professional development. The ideal candidate should have a degree in software development or computer science, or equivalent experience, along with familiarity with various scripts, programming languages, and operating systems.

Maintenance Technician

Company: KETTLER

Location: Washington, DC

Posted Jan 23, 2025

Technical Account Manager

Company: Everbridge

Location: Washington, DC

Posted Jan 23, 2025

Everbridge, a rapidly growing US company, is seeking an experienced Technical Account Manager (TAM) to support large clients internationally. The TAM will represent Everbridge as a member of the client's business continuity team, providing project management, technical consultancy, system design, configuration support, and training. The role involves ensuring positive customer experiences, establishing governance models, conducting stakeholder meetings, and developing product education programs. The TAM will also serve as a customer advocate within Everbridge, troubleshoot issues, and provide Critical Event Management support. The estimated salary ranges from $118,000 - $140,000, with comprehensive benefits.

Help Desk Support Analyst

Company: Link Solutions, Inc.

Location: Washington DC

Posted Jan 23, 2025

Link Solutions Inc is a reliable IT services provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility. They are seeking a Help Desk Support Analyst to join their team supporting the US Army PEO Soldier Project Manager Soldier Medical Devices PM SMD at Ft Detrick MD. The role involves managing desktop computer functionality, providing hardware and software services, and working as part of Tier 1 and 2 service teams. The company values innovation, quality, and compliance, and offers competitive compensation and benefits. The ideal candidate should be a US citizen with an active DoD security clearance, IAT Level II or higher certification, and 12 years of service desk experience.

Soccer Operations Coordinator, D.C. United Summer Camps: 2024-3415

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 23, 2025

D.C. United Summer Camps is seeking a Soccer Operations Coordinator to lead on-field activities. The role involves managing equipment, overseeing field setup, and supporting coaches. The coordinator will ensure the physical, social, and emotional safety of campers and staff. They will also represent the D.C. United brand professionally. The job offers a competitive hourly wage, complimentary D.C. United game tickets, and potential awards. The ideal candidate has 3+ years of soccer experience, a deep understanding of the sport, and experience working with children.

Corporate Finance and Contract Administrator

Company: Link Solutions, Inc.

Location: Washington DC

Posted Jan 23, 2025

Link Solutions Inc is a reliable IT services provider for government clients, offering a wide range of services including infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility. They are seeking a Corporate Finance and Contract Administrator for their team in McLean, VA. The role involves comprehensive contract administration, staff accountant support, and financial management duties. The company values innovation, quality, and compliance, and offers a competitive compensation and benefits package. They prioritize work-life balance and employee growth.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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