Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Campaign Manager

Company: inPowered

Location: USA

Posted Dec 16, 2025

This job description outlines the role of an Ad Operations Manager, requiring expertise in digital advertising operations, ad tech platforms, and campaign optimization. Responsibilities include campaign management, ad tech platform management, quality assurance, and reporting. The position demands a bachelor's degree, 3+ years of experience in ad operations, proficiency in tools like Excel and DSPs, and knowledge of ad verification solutions and project management applications.

Channel Manager

Company: Yubico

Location: USA

Posted Dec 16, 2025

Yubico promotes secure login solutions globally, offering competitive benefits and a collaborative culture. They seek a Channel Manager to expand cybersecurity partnerships.

Staff Fullstack Engineer - Reservation Management

Company: Airbnb

Location: USA

Posted Dec 16, 2025

This job posting highlights opportunities to lead engineering initiatives, collaborate with cross-functional teams, and drive product innovation at Airbnb. The role emphasizes scalable development, mentorship, and contributing to inclusive tech practices. Remote work options are available with potential in-office requirements.

Brand Operations Manager

Company: Glitch Productions

Location: USA

Posted Dec 16, 2025

Glitch Productions, an Australian animation studio with 17M subscribers, seeks a Brand Operations Manager to streamline brand workflows. The role involves cross-department coordination, asset management, and campaign planning. The company emphasizes creativity, innovation, and a supportive work environment.

People Operations Associate

Company: Kraken

Location: UK,Canada,Portugal,Ireland,Cyprus

Posted Dec 16, 2025

Kraken promotes its mission to advance crypto adoption through a global, diverse team committed to innovation and financial inclusion. The company emphasizes its industry-leading security, education, and client support while offering remote job opportunities with a focus on HR operations and cultural values.

Customer Support Specialist

Company: HubSpot

Location: Colombia

Posted Dec 16, 2025

This job description outlines the role of a Customer Support Specialist at HubSpot, including responsibilities like resolving customer issues, collaborating with teams, and providing technical support. It highlights required skills such as fluency in English and Spanish, a growth mindset, and technical curiosity. The onboarding process is detailed, emphasizing training and development opportunities.

Lead Software Engineer - ICHRA

Company: Gravie

Location: USA

Posted Dec 16, 2025

Gravie seeks a Lead Software Engineer to innovate healthcare solutions. The role involves leading engineering teams, mentoring, and improving CICD processes. The company offers competitive salaries, unique benefits, and a mission-driven environment.

Senior Product Manager

Company: MariaDB plc

Location: Bulgaria

Posted Dec 16, 2025

MariaDB is making a significant impact globally, powering applications used by billions. The role seeks a Product Manager to drive strategy for distributed databases and high-availability solutions, emphasizing technical expertise and community collaboration. The company values diversity and innovation while offering hybrid work arrangements.

Paid Search Manager

Company: Hostaway

Location: North America

Posted Dec 16, 2025

This job posting highlights Hostaway's growth opportunities, remote work flexibility, competitive compensation, equity options, and a dynamic work environment. The role offers significant impact in a fast-growing SaaS company with benefits like professional development and global team collaboration.

Senior Product Manager

Company: MariaDB plc

Location: Croatia

Posted Dec 16, 2025

MariaDB is making a significant global impact with its database solutions. The role of a Product Manager is crucial for driving innovation in distributed systems and high availability solutions, requiring technical expertise and collaboration with communities and partners.

Software Engineer (Frontend)

Company: Cyberhaven

Location: Europe

Posted Dec 16, 2025

This job description highlights opportunities to work on advanced SaaS product development with modern tech stacks, collaborate with industry leaders, and contribute to innovative data security solutions. The role emphasizes technical challenges, user experience improvements, and career growth within a well-funded company.

Vice President Customer Support

Company: Vultr

Location: Remote

Posted Dec 16, 2025

Vultr is a leading cloud infrastructure company with global reach, offering scalable solutions and robust employee benefits.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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