Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Senior Brand Designer

Company: Webflow

Location: Argentina

Posted Dec 12, 2025

Webflow is seeking a Senior Brand Designer to shape and scale their brand across campaigns, events, and experiences. The role emphasizes brand design excellence, collaboration with cross-functional teams, and creating scalable visual systems. The company highlights innovation, creativity, and benefits like equity, flexible work, and comprehensive health coverage.

Senior Software Engineer - DevX Code Infrastructure

Company: Reddit

Location: USA

Posted Dec 12, 2025

This job description outlines a senior engineer role focused on improving developer workflows through tooling and infrastructure. Responsibilities include designing scalable systems, enhancing code review processes, and integrating new technologies. The role requires experience with CI/CD tools, Kubernetes, and cloud platforms, along with benefits like healthcare, equity, and flexible work arrangements.

Senior Software Engineer II, Backend - Account Insights

Company: HubSpot

Location: UK

Posted Dec 12, 2025

HubSpot seeks a Senior Backend Engineer to empower SMBs with innovative technology. The role offers flexibility, collaboration, and opportunities to shape product development in a supportive, mission-driven environment.

Senior Marketing Data Analyst

Company: The Zebra

Location: USA

Posted Dec 12, 2025

The Zebra is revolutionizing insurance research with a focus on diversity and inclusion, offering competitive benefits, flexible work arrangements, and opportunities for data-driven marketing roles. The company emphasizes a supportive environment with equal employment opportunities and a culture of collaboration.

Senior Manager Analytics Engineering

Company: Typeform

Location: USA

Posted Dec 12, 2025

Typeform seeks a Manager or Senior Manager of Analytics Engineering to lead a team, shape data strategies, and drive growth through scalable solutions. The role offers transparency in compensation and opportunities to impact the company's data infrastructure.

Credentialing Manager

Company: Alma

Location: USA

Posted Dec 12, 2025

This job description outlines a Credentialing Manager role focused on healthcare compliance, audit readiness, and process improvement. It highlights key responsibilities like NCQA standard implementation, RCM efficiency, and cross-functional leadership. The position requires 6+ years of experience in credentialing with expertise in delegated functions and regulatory compliance. The company offers competitive compensation and comprehensive benefits including remote work flexibility, health insurance, and wellness stipends.

Director of Performance Marketing

Company: MrBeast

Location: USA

Posted Dec 12, 2025

This job description outlines a leadership role in performance marketing with focus on growth strategy, media management, and cross-functional collaboration. The position requires expertise in paid media, analytics, and agency management, with success measured by scalable campaigns, efficient budget optimization, and revenue growth. Qualifications emphasize experience in ecommerce, data-driven decision making, and team alignment.

Business Recruiter

Company: Dropbox

Location: USA

Posted Dec 12, 2025

This job description outlines a business recruiter role focusing on creating exceptional candidate experiences, developing hiring strategies, and managing the recruitment process. It lists requirements like 8+ years of experience and preferred qualifications such as AI tool proficiency. Compensation details are provided for different US zones.

New Business Account Executive

Company: GitLab

Location: France

Posted Dec 12, 2025

This role involves driving net-new customer acquisition and expanding GitLab's market presence through strategic sales efforts, requiring expertise in B2B SaaS sales and collaboration with cross-functional teams.

E-commerce Product Manager

Company: MrBeast

Location: USA

Posted Dec 12, 2025

The Ecommerce Product Manager role focuses on optimizing Shopify storefronts, enhancing conversion rates, and ensuring brand consistency through cross-functional collaboration and data-driven strategies.

Senior Software Engineer - Platform InfraSec

Company: Grafana Labs

Location: Sweden

Posted Dec 12, 2025

This job description outlines a remote position in Sweden for a Platform InfraSec role focusing on security automation and tools. The role emphasizes collaboration, growth opportunities, and technical expertise in areas like CSP, Kubernetes, and Terraform. The company highlights shared ownership through RSUs and a supportive team environment.

Senior Python Software Engineer

Company: Nearform

Location: USA

Posted Dec 12, 2025

Nearform seeks a Senior Python Engineer with 6+ years experience, offering remote work, flexible hours, and comprehensive benefits. The role involves building scalable solutions and collaborating with global teams.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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