Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Quality Engineer-FullStack

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This text describes a Full Stack Tester role with responsibilities spanning test leadership, automation, performance testing, data validation, and collaboration with cross-functional teams. It outlines required technical skills, tools, and educational qualifications for the position.

Senior Managing Consultant

Company: IBM

Location: Riyadh, SA

Posted Dec 12, 2025

This text describes a senior consulting role focused on leading Salesforce transformations, driving sales growth, and delivering large-scale digital solutions. It emphasizes collaboration with clients, ecosystem partners, and IBM teams to achieve strategic objectives while maintaining compliance and delivering high-value outcomes.

IBM Chile 2025 Future Club - Sales Internship

Company: IBM

Location: SANTIAGO DE CHILE, CL

Posted Dec 12, 2025

IBM's Future Club internship offers technical training and collaboration opportunities for students, emphasizing career growth and impactful client solutions through innovative approaches and experiential learning.

Salesforce Developer

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 12, 2025

This job description highlights a career in IBM Consulting with opportunities for global client collaboration, hybrid cloud and AI innovation, and professional growth. The role emphasizes technical expertise in Salesforce development, teamwork, and mentorship, while offering training and career advancement prospects.

Package Consultant-SAP HANA SCM PLM

Company: IBM

Location: Pune, IN

Posted Dec 12, 2025

The text describes a career in IBM Consulting focused on client collaboration, innovation, and technical expertise in SAP EHS. It highlights opportunities to work on hybrid cloud and AI projects with global clients, emphasizing strategic partnerships and technology platforms.

AI Engineer for Client Engineering FSM

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This text outlines the role of an AI Engineer focusing on developing AI solutions, collaborating with cross-functional teams, optimizing performance, engaging with clients, and continuous learning. It emphasizes career growth, technical expertise, and contributing to successful AI implementations.

Data Governance Lead

Company: IBM

Location: Heredia, CR

Posted Dec 12, 2025

The role involves data governance analysis, collaboration with stakeholders, and requires experience in data policies. It offers technical expertise and innovation opportunities in enterprise data strategies.

Data Engineer (Python/SQL)

Company: IBM

Location: Heredia, CR

Posted Dec 12, 2025

This text describes a job opening for a Data Engineer at Hakkoda, an IBM company specializing in Snowflake Data Cloud solutions. The role involves designing data pipelines, working with cloud platforms, and collaborating with clients. Requirements include experience with SQL, Python, and cloud data platforms, along with agile teamwork skills.

Quality Engineer-FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 12, 2025

This job description outlines a Middleware Testing Practitioner role at IBM Consulting, emphasizing technical expertise, automation tools, and experience in testing solutions. It lists required education, technical skills, and preferred qualifications for the position.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 12, 2025

This role involves collaborating with clients on hybrid cloud and AI projects, requiring technical expertise in Java, React, and cloud platforms. It emphasizes innovation, stakeholder collaboration, and continuous learning.

DevOps Infrastructure Specialist - Defence

Company: IBM

Location: Cheltenham, GB

Posted Dec 12, 2025

The text promotes IBM CIC's career opportunities, highlighting benefits like professional growth, training programs, flexible work arrangements, and a supportive culture. It emphasizes collaboration, innovation, and career development while outlining technical requirements for a Senior DevOps Infrastructure Specialist role.

SAP FI Consultant (Hana)

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This role involves implementing SAP HANA solutions for clients, collaborating with industry experts, and leveraging IBM's technology to drive innovation and client success through strategic partnerships and technical expertise.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

Related Pages