Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Trial Master Files Representative

Company: Celerion

Location: USA

Posted Dec 11, 2025

Celerion seeks a Full-Time Trial Master Files Representative for a remote position, emphasizing clinical research expertise, document management skills, and collaboration. The role involves maintaining Trial Master Files, communicating with stakeholders, and adhering to regulatory standards. The company highlights values like Integrity, Trust, and Respect, while offering competitive pay and equal opportunity employment.

Sr. Threat Analyst - Quality Assurance

Company: Optiv

Location: USA

Posted Dec 11, 2025

This job description outlines a remote Sr QA Analyst role with responsibilities in quality assurance, security analysis, and compliance. It highlights required experience in cybersecurity and offers benefits like remote work flexibility and professional development opportunities.

Senior Product Manager - Payments

Company: Pleo

Location: Denmark,Sweden,Spain,Portugal,UK,Netherlands

Posted Dec 11, 2025

The role involves leading the Payments team to create seamless customer experiences. Responsibilities include shaping the payment platform's vision, driving results, and collaborating with stakeholders. The position offers competitive salaries and benefits like a Pleo card, catered meals, and mental health support.

Customer Training Manager

Company: Masabi

Location: Colombia

Posted Dec 11, 2025

Masabi is driving the fare payment revolution, offering a remote Customer Training Manager role with benefits like flexible work, training allowances, and a focus on innovation. The company emphasizes purpose-driven growth, collaboration, and making transit accessible for all.

Forward Deployed Engineer - Strategist

Company: ElevenLabs

Location: Ukraine

Posted Dec 11, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek Forward Deployed Engineers to drive impactful solutions through cutting-edge technology and global collaboration.

Staff Technical Lead

Company: HubSpot

Location: USA

Posted Dec 11, 2025

This job posting seeks a Staff Technical Lead to spearhead API development for HubSpot's data platform, emphasizing scalable systems and customer impact. The role combines hands-on engineering with leadership, offering competitive compensation and benefits aligned with HubSpot's innovation-driven culture.

Cloud Platform Architect

Company: Bugcrowd

Location: USA

Posted Dec 11, 2025

The job seeks a Cloud Platform Architect to design and optimize cloud-native platforms, focusing on scalability, security, and integration with microservices and APIs. The role involves leading architectural decisions and ensuring compliance with security standards.

Vice President, Strategic Accounts - ICHRA

Company: Gravie

Location: USA

Posted Dec 11, 2025

Gravie seeks a VP Strategic Accounts to drive growth in the ICHRA market, offering competitive salaries, unique benefits, and a mission-driven culture focused on transforming healthcare access.

Senior IT & Security

Company: n8n

Location: Germany,Spain,Finland,Sweden,Poland,Ireland,UK

Posted Dec 11, 2025

n8n highlights its rapid growth, strong community, and achievements, offering a leadership role in IT and Security with competitive benefits and a focus on innovation and diversity.

Technical Writer

Company: TrustArc

Location: Philippines

Posted Dec 11, 2025

TrustArc emphasizes data privacy solutions, global team collaboration, employee support initiatives, and core values. The job description highlights technical writing roles with opportunities for growth, while promoting diversity and inclusion in the workplace.

GTM Enablement Partner

Company: Dropbox

Location: Canada

Posted Dec 11, 2025

This job description outlines the role of a Regional GTM Enablement Partner, emphasizing responsibilities like developing enablement programs, collaborating with sales leadership, and managing budgets. It lists requirements such as 5+ years of sales experience and preferred qualifications like familiarity with enablement tools. The compensation range in Canada is specified as $109,200-$147,800 CAD.

Regulatory Affairs Specialist – Consultant

Company: ClinChoice

Location: Mexico

Posted Dec 11, 2025

The job description outlines a Regulatory Affairs Specialist role with responsibilities including managing product licenses, FDA submissions, and compliance. Requirements include 3+ years of experience, technical skills, and a focus on quality. ClinChoice emphasizes a supportive culture and global opportunities.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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