Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

(Sr.) C++ Developer

Company: Zealogics.com

Location: Taiwan, Province of China

Posted Dec 09, 2025

This job posting seeks a C++ developer with expertise in Linux platform development, focusing on designing and maintaining efficient code, identifying performance issues, and collaborating on infrastructure layers. Required skills include mastery of C++11/17, STL, and experience with network communication or socket programming.

Engineer - Mobile & Beyond - Audiobooks

Company: Spotify

Location: UK,Sweden,EMEA

Posted Dec 09, 2025

This job posting highlights Spotify's opportunity to join a fast-paced, innovative team working on audiobooks and audio streaming. The role emphasizes technical expertise, collaboration, and a playful work environment while showcasing the company's mission to revolutionize music and podcasting through creativity and inclusivity.

Sr. Regulatory Affairs Associate - CONSULTANT

Company: ClinChoice

Location: Mexico

Posted Dec 09, 2025

ClinChoice is seeking a Senior Regulatory Affairs Associate Consultant for a 12-month contract with potential extension. The role involves collaborating with clients on regulatory documentation, understanding global medical device regulations, and ensuring compliance with EU MDR and FDA standards. Requirements include a bachelor's degree, experience in regulatory affairs, and proficiency in English.

Principal Forward Deployed Engineer

Company: Spruce

Location: Remote

Posted Dec 09, 2025

This job posting highlights a Principal Forward Deployed Engineer role at SpruceID, offering remote work, competitive compensation, and opportunities for technical leadership in public sector digital identity solutions. The position emphasizes collaboration with government partners, system architecture, and innovation in secure credentialing technologies while promoting diversity and equal employment opportunities.

Market Research Lead

Company: OpenAI

Location: USA

Posted Dec 09, 2025

The text describes OpenAI's Marketing team mission to promote AI adoption and their role in driving awareness, engagement, and strategic research. It emphasizes the importance of responsible AI development, global impact, and collaboration across teams to achieve the company's mission.

Business Development Rep

Company: Allium

Location: Singapore

Posted Dec 09, 2025

Allium simplifies blockchain data challenges by standardizing and indexing it, similar to Bloomberg and Google. They serve analysts and engineers, emphasizing their mission to bridge blockchain and non-blockchain worlds.

Senior Protocol Engineer

Company: Solana Labs

Location: Remote

Posted Dec 09, 2025

Solana Mobile highlights its mission to advance web3 and Solana on mobile devices through innovations like the Saga phone and Seeker. They seek a Senior Protocol Engineer to build critical onchain programs and infrastructure, emphasizing expertise in Rust, Solana blockchain, and scalable systems. The role involves developing tools for staking, governance, and security while contributing to an equal opportunity ecosystem.

Marketing Manager - Affiliate

Company: Kraken

Location: Remote

Posted Dec 09, 2025

Kraken promotes its mission to accelerate crypto adoption through a global, mission-focused team committed to security, education, and financial freedom. The LATAM Affiliate Manager role emphasizes growth, data-driven strategies, and collaboration in expanding crypto accessibility.

Senior Frontend Developer

Company: Global Tech Service Solutions

Location: Remote

Posted Dec 09, 2025

This job posting seeks a Senior Frontend Developer for GTSS's Athens office with remote work options. The role involves building React/TypeScript interfaces, optimizing UI performance, and collaborating in a fast-paced SaaS environment. Key requirements include 5-10 years of experience and proficiency in React.js, TypeScript, and CI/CD pipelines. The position offers direct ownership of product lifecycle and opportunities to work on scalable digital products.

Technical Account Manager - Newspack

Company: Automattic Careers

Location: North America,Latin America,Europe,Africa,APAC

Posted Dec 09, 2025

This job posting highlights a remote Technical Account Manager role at Automattic, emphasizing flexible careers, collaborative problem-solving, and a supportive work environment. It outlines responsibilities combining project management and publisher support, along with competitive benefits like open vacation policies, global travel, and professional development opportunities. The role emphasizes impact, growth, and a balance between autonomy and teamwork.

Product Designer

Company: Branch

Location: Remote

Posted Dec 09, 2025

Branch empowers workers through financial freedom and inclusive products, emphasizing employee creativity and collaboration. The job posting highlights a Product Designer role with competitive benefits and a remote work option, showcasing the company's innovation and commitment to diversity.

Senior Backend Developer

Company: Global Tech Service Solutions

Location: Remote

Posted Dec 09, 2025

A Senior Backend Developer role in Athens, Greece, focusing on scalable infrastructure and microservices. Requires Node.js, PostgreSQL, and CICD expertise. Offers impact on SaaS products and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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