Highly Satisfied Customer Experience Jobs
1,758,502 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Application Runtimes Development Manager
Company: IBM
Location: Hursley, GB
Posted Dec 09, 2025
This job description outlines a senior Development Manager role requiring leadership of distributed teams, technical expertise in cloud-native technologies, and collaboration across global teams. The position emphasizes strategic alignment, roadmap execution, and talent development in a high-impact lab environment.
BPOプロジェクトチームリーダー
Company: IBM
Location: Kitakyushu, JP
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on global client collaboration, innovation in hybrid cloud and AI, and career growth opportunities. It outlines requirements for Japanese language proficiency, team leadership experience, and technical skills in BPO projects across industries like finance and procurement.
Systems Support Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
The text describes an IBM Systems Support Apprentice program emphasizing hands-on learning, mentorship, and career growth opportunities. It highlights the apprenticeship's structured training, credential recognition, and pathways to full-time roles, while outlining requirements like technical skills and educational qualifications. The tone is encouraging, focusing on innovation, collaboration, and professional development.
Stagiaire DevOps - IBM Client Innovation Center - H/F
Company: IBM
Location: Lille, FR
Posted Dec 09, 2025
IBM's Client Innovation Center provides innovative services and opportunities for international clients, emphasizing teamwork and cutting-edge projects in a supportive environment.
Technical Architect-Red Hat Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a Cloud Architect role at IBM Consulting, requiring expertise in Red Hat OpenShift, cloud infrastructure, and certifications. Responsibilities include designing cloud solutions, leading projects, and collaborating with teams. The position emphasizes technical skills in Linux, VMware, and containerization technologies.
Entry Level Technical Support Engineer – Target Process
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
This job description outlines a role in IBM Targetprocess's global support team, emphasizing collaboration, customer satisfaction, and technical expertise. The position requires problem-solving skills, cross-functional teamwork, and knowledge of IT environments, with responsibilities spanning customer support, operational management, and relationship building.
Business Analyst
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and professional growth opportunities. It outlines required skills in SDLC, requirements gathering, communication, and adaptability in dynamic environments.
インダストリーコンサルタント（流通・小売領域）
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job description highlights opportunities for career growth and innovation in IBM's global client collaborations, emphasizing technological solutions and professional development through partnerships with IBM's technology portfolio.
Infrastructure Specialist-System Administration
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in Netscaler VPX deployment, GSLB integration, and load balancing. Responsibilities include teamwork, training, and collaboration skills, with a focus on technical proficiency and infrastructure setup.
Quality Engineer-Data
Company: IBM
Location: Mysore, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, team collaboration, training skills, and qualifications like a bachelor's degree and SQL proficiency.
Senior Sourcing Professional - Technology
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
IBM is seeking a highly motivated individual with strategic sourcing expertise in cloud and token-based AI technologies. The role involves leading procurement initiatives, negotiating complex contracts, and developing global sourcing strategies. Candidates must demonstrate leadership in technology sourcing, with experience in AI governance and procurement innovations. Required qualifications include a bachelor's degree, 10+ years in tech sourcing, and strong analytical skills.
ServiceNow Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting offers roles in hybrid cloud and AI, emphasizing collaboration, innovation, and technical expertise in ServiceNow. The position requires skills in FSM and ServiceNow development, with opportunities for growth and impact.