Highly Satisfied Customer Experience Jobs
1,758,502 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Chief Analytics Office (CAO) - Senior/ Lead - Data Scientist
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Data Scientist role at IBM's Chief Analytics Office, focusing on AI and data science projects with opportunities for collaboration, technical growth, and impactful contributions.
Lead Data Engineer Python and AWS
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting highlights a Lead Data Engineer role at IBM, emphasizing innovation, collaboration, and problem-solving in cutting-edge technology. Responsibilities include designing data pipelines, working with cross-functional teams, and leveraging AWS technologies. Required skills involve SQL, Spark, Python, and cloud platforms, with preferred experience in lakehouse architecture and DevOps methodologies.
Infrastructure Specialist-Cloud Platforms
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves supporting infrastructure in key industries at IBM's delivery centers, requiring technical expertise and experience in cloud and OS administration.
Administrateur de systèmes informatiques – DB2/MQ
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
This job posting seeks a technical administrator with expertise in DB2 LUW, IBM MQ, Kafka, Linux/Unix, and Cloud Pak solutions. The role offers a secure work environment, competitive salary, flexible hours, comprehensive benefits, and professional development opportunities. Security clearances and citizenship requirements are also outlined.
Application Developer-Oracle Middleware
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives, career growth opportunities, and responsibilities involving software development, stakeholder collaboration, and continuous learning.
SAP EAM Field Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a lead SAP consultant role at IBM Consulting, requiring expertise in SAP Enterprise Asset Management and Supply Chain Management, with emphasis on project delivery, team leadership, and technical skills. The position demands extensive implementation experience, problem-solving abilities, and strong communication skills.
Software Test Automation
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a Hardware Test Developer role at IBM involving innovative systems, elite team collaboration, and rigorous quality standards. Responsibilities include automated testing, test plan development, and working with development teams. Requirements include a bachelor's degree, technical expertise in programming languages, and experience with Agile principles.
Competitive Strategist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes IBM's Data Platform as a leading hybrid AI and data solution for enterprises, emphasizing the need for a unified and scalable platform. It outlines a strategic role focused on competitive analysis, market trends, and portfolio direction while highlighting required expertise in data governance, AI lifecycle management, and cross-functional collaboration.
Selection Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description seeks a dynamic Recruitment Specialist to manage end-to-end hiring processes, collaborate with hiring managers, and drive employer branding. The role emphasizes innovation, candidate experience, and strategic talent acquisition with required expertise in recruitment tools and methodologies.
Quality Engineer-Test Management
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on managing SAP test programs, requiring a bachelor's degree, experience with test tools, and collaboration in a matrix team environment.
Test-Developer - Public Sector (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a job role at IBM Consulting focusing on test automation with Playwright and Cucumber, requiring expertise in TypeScript and agile methodologies. It highlights collaboration with clients and technical innovation in hybrid cloud and AI solutions.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and opportunities for professional growth. It highlights roles in strategic solution leadership, customer success, and integration technologies while outlining required and preferred qualifications.