Highly Satisfied Customer Experience Jobs
1,758,636 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Technology Sales Leader- Horizon Commercial
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text promotes IBM's Technology Sales Leader role, emphasizing opportunities to innovate, solve complex problems, and drive growth through strategic client partnerships and technology expertise.
Software Developer
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This job description outlines a cybersecurity engineer role focused on analytics, data exploitation, and container orchestration technologies. The position requires expertise in Big Data tools, cloud environments, and DevSecOps practices to support IBM's cybersecurity operations.
IT Lab Tech - Power Card Apprentice
Company: IBM
Location: ROCHESTER, US
Posted Dec 09, 2025
The text describes an IBM apprenticeship program offering hands-on experience, mentorship, and career growth opportunities. It emphasizes learning electrical engineering skills, working with advanced tools, and contributing to innovative projects. The program requires a high school diploma and some technical knowledge, with a structured 12-month training pathway leading to full-time employment eligibility.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career role at IBM Consulting emphasizing collaboration, innovation, and professional growth opportunities. It outlines responsibilities in accounting and management, along with educational and experiential requirements for the position.
Software Test Automation
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a Hardware Test Developer role at IBM involving innovative systems, elite team collaboration, and rigorous quality standards. Responsibilities include automated testing, test plan development, and working with development teams. Requirements include a bachelor's degree, technical expertise in programming languages, and experience with Agile principles.
Competitive Strategist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes IBM's Data Platform as a leading hybrid AI and data solution for enterprises, emphasizing the need for a unified and scalable platform. It outlines a strategic role focused on competitive analysis, market trends, and portfolio direction while highlighting required expertise in data governance, AI lifecycle management, and cross-functional collaboration.
Senior Security Engineer
Company: IBM
Location: Antwerpen, BE
Posted Dec 09, 2025
This job description outlines a Senior Security Engineer role at IBM's Client Innovation Center in Antwerp, emphasizing technical expertise in cybersecurity, collaboration with clients, and requirements such as DevSecOps experience, programming skills, and multilingual proficiency.
SAP FSCM Consultant- TRM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, strategic partnerships, and professional growth opportunities. It highlights roles involving technical expertise, solution design, and impactful client outcomes across industries.
Data Scientist - Process Mining (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for growth through technical expertise and strategic partnerships. It highlights roles involving data science, machine learning, and agile teamwork, along with required skills and educational qualifications.
Application Architect-Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on innovation, collaboration with global clients, and modernizing integration technologies. It highlights opportunities to work on hybrid cloud and AI solutions while emphasizing technical expertise and strategic partnerships.
Technical Agent (Bilingual English & Spanish/French/Italian)
Company: IBM
Location: Cairo, EG
Posted Dec 09, 2025
The text describes an IBM job role emphasizing client support, technical expertise, and career growth opportunities. It outlines responsibilities including end-to-end technical support, communication tasks, and problem resolution, while highlighting required skills like bilingual fluency and teamwork. The tone is professional and forward-looking.
Quality Engineer-Test Management
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on managing SAP test programs, requiring a bachelor's degree, experience with test tools, and collaboration in a matrix team environment.