Highly Satisfied Customer Experience Jobs
1,759,549 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Implementation Engineer
Company: Nucleus Security
Location: EMEA
Posted Dec 07, 2025
Nucleus is hiring an Implementation Engineer in EMEA to support customer onboarding. The role involves deploying vulnerability management solutions and collaborating with teams. Benefits include equity, a strong company culture, and working on innovative solutions.
Bilingual Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job description is for a bilingual Spanish and English customer service role at a Fortune 100 company, specifically for their Gold Customer Service licensed class starting January 26, 2026. The role requires a valid Property & Casualty or Personal Lines License and offers paid mandatory training. The position provides 24/7 support, with responsibilities including assisting customers, delivering expertise, providing guidance, upholding customer care standards, and accurately maintaining data. The company values personal and professional growth, and offers comprehensive benefits and an inclusive culture.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.
Senior Product Design Lead - Payments & Risk Platform
Company: Gusto, Inc.
Location: Canada
Posted Dec 07, 2025
The role is for a Payments + Risk Design Lead at Gusto, responsible for end-to-end product design of complex financial systems. The position requires 8-10 years of product design experience, expertise in systems thinking, and the ability to lead design direction and influence cross-functional partners. The role offers competitive compensation and the opportunity to work on mission-critical systems that empower small businesses.
Senior Strategist - Employer Branding
Company: Blackbaud
Location: Remote
Posted Dec 07, 2025
The job posting is for a dynamic Employer Branding Leader to build and lead the employer brand strategy for Blackbaud's Global Capability Center in India. The role involves developing and executing a comprehensive employer branding strategy, creating localized EVP, managing campaigns and content, overseeing digital presence and advocacy, supporting events and campus branding, and tracking analytics and reporting. The ideal candidate should have 8+ years of experience in employer branding, marketing, or communications, preferably in a tech or GCC environment, with a proven track record of building and executing employer branding strategies.
Data Visualization Engineer 5 - Content & Studio
Company: Netflix
Location: USA
Posted Dec 07, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company leverages its position as both a content distributor and producer to create data-driven insights for decision-making. The Tools & Insights team within Data Science & Engineering builds data storytelling products for content, partnering with strategists, data scientists, and engineers to create a holistic story through data visualization applications.
Senior People Operations Generalist
Company: Mercury
Location: USA
Posted Dec 07, 2025
Mercury is seeking a Senior People Operations Generalist to join their team as they scale globally. The role involves managing leave of absence processes, advancing DEIB initiatives, and serving as a Workday partner. The ideal candidate should have 5+ years of experience in People Operations, experience using Workday, and a strong ability to handle sensitive matters with empathy and exceptional communication skills.
Security Software Engineer - ML Detection Engineering
Company: Netflix
Location: USA
Posted Dec 07, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Detection Engineering Team focuses on analyzing high-risk attack paths and creating focused detections to reduce risk to the business. The team is looking for an experienced candidate to help mature and expand their detection frameworks, platforms, and portfolio using machine learning capabilities.
Demo Strategy & Effectiveness Manager
Company: Figma
Location: USA
Posted Dec 07, 2025
The job posting is for a Demo Strategy & Effectiveness Manager at Figma, responsible for designing and enabling world-class demo experiences for the company's products. The role involves collaborating with various teams, staying up-to-date with new features, and training the field team. Figma offers a competitive compensation package and values continuous learning and growth.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a licensed insurance professional to join a Fortune 100 company's Gold Customer Service team. The role involves providing 24/7 support to agents, assisting customers with insurance-related inquiries, and promoting insurance products and services. The company values personal and professional growth, offers paid training, and has a competitive salary range.
Internal Product Manager - AI Tooling
Company: Figma
Location: USA
Posted Dec 07, 2025
The job posting is for an experienced Product Manager AI Internal Tooling role at Figma. The role involves defining and owning the strategy for adopting and scaling AI tools across the company's internal technology stack. The ideal candidate should have deep technical and business systems expertise, thrive at the intersection of IT integrations and enterprise platforms, and have a proven track record of shipping and iterating on AI features that drive impact.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.