Highly Satisfied Customer Experience Jobs
1,759,549 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Project Manager – SAP HANA (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves project planning, management, and implementation, with a focus on SAP projects. The ideal candidate should have experience in SAP project management, knowledge of SAP S/4HANA modules, and strong communication and problem-solving skills.
Team Leader SAP ATTP
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Application Architect for SAP Advanced Track and Trace for Pharmaceuticals (ATTP). The role involves designing and delivering end-to-end serialization and traceability solutions for clients in the life sciences industry, ensuring compliance with global regulations and seamless integration within digital supply chains. The position requires strong technical expertise in SAP ATTP, SAP ERP, SAP ICH, SAP EM, and SAP S/4HANA, as well as excellent communication and stakeholder management skills.
SAP Functional Consultant - RTR
Company: IBM
Location: Bedford, CA
Posted Dec 07, 2025
This job description highlights a career in IBM Consulting focused on SAP Finance expertise, global client collaboration, and innovation in hybrid cloud and AI. Responsibilities include SAP implementation, compliance, and cross-functional teamwork with emphasis on technical and industry expertise.
System Support Tech Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 07, 2025
IBM offers an apprenticeship program for Systems Support Apprentices to work with experienced engineers and mentors, applying hardware knowledge and learning new technologies. The program provides a nationally-recognized credential and the opportunity to apply for full-time roles at IBM upon completion.
Lead AI Architect
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting as a Lead AI Architect specializing in AI and AIOps solutions. The role involves working with clients globally, demonstrating technical leadership, and providing strategic consulting to drive business value through innovative AI solutions.
Test and Failure Analysis Engineer for Storage Hardware
Company: IBM
Location: Houston, US
Posted Dec 07, 2025
This job description outlines a role within IBM's Infrastructure Storage Hardware Organization, focusing on hardware and firmware design, verification testing, and debugging for storage systems. Responsibilities include failure analysis, testing new platforms, and collaboration with development teams. Required skills involve hardware expertise, Linux experience, and communication abilities.
エンタープライズのお客様向け・パートナーセールス
Company: IBM
Location: Tokyo, JP
Posted Dec 07, 2025
This job posting highlights IBM's recruitment for a sales role focused on enterprise customers in finance, manufacturing, and retail. The position emphasizes collaboration with partners, innovative solutions, and building strategic technology partnerships. It outlines key responsibilities, required skills, and the company's commitment to growth and skill development.
Application Developer-Oracle Cloud Reports
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The consultant will serve as a client-facing practitioner, selling and implementing expert services using IBM's offerings and technologies. The role requires building, automating, and releasing solutions based on client priorities, exploring and resolving issues, and ensuring integration solutions meet client specifications and are delivered on time.
Sales Development Representative Intern - Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 07, 2025
IBM's Sales Internship Program offers a collaborative and experiential environment for students to develop sales skills, engage with clients, and contribute to digital transformation solutions. The role emphasizes technical expertise, client-focused approaches, and growth opportunities within a supportive team.
Application Developer-SAP Commerce
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, focusing on assisting clients with application packaged solutions like SAP, Oracle, Salesforce, and Microsoft Dynamics. The role requires expertise in Java, J2EE, Spring Frameworks, SAP Commerce Cloud, Hybris, and related technologies. A bachelor's degree is required, with a master's degree preferred. The position offers the chance to work with visionaries across industries and make meaningful changes for clients.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 07, 2025
This job description outlines a role in IBM's consulting delivery centers, requiring expertise in Oracle applications, Agile methodologies, and technical solutions. Responsibilities include partnership development, system implementation, and training, with emphasis on Oracle R12 and cloud experience.
Infrastructure Specialist-AWS DevOps
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on IT infrastructure, AWS cloud services, and technical expertise. Requirements include a bachelor's degree, specific technical skills in Python, AWS, and DevOps tools, along with experience in cloud environments and scripting languages.