Highly Satisfied Customer Experience Jobs
1,759,549 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Manager - Product Security Incident Response (PSIRT)
Company: GitLab
Location: USA
Posted Dec 06, 2025
The Security Manager of the Product Security Incident Response Team (PSIRT) is responsible for protecting GitLab products and services by analyzing, validating, and coordinating responses to security vulnerabilities. The role involves driving the strategy and execution of vulnerability analysis, partnering with security and engineering leaders, overseeing vulnerability fix validation, leading security releases, identifying and sponsoring automation efforts, and championing high-quality communication. The ideal candidate should have experience leading vulnerability triage and remediation processes, a strong understanding of application and code security, experience using data and metrics to assess vulnerability risk, and a track record of driving down vulnerability volume and recurrence.
Sr Coordinator-Compliance Office
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 06, 2025
American Specialty Health Incorporated is seeking a Senior Coordinator, Compliance Office to join their Regulatory Strategic Development department. The role involves supporting the company's compliance initiatives, risk assessments, audit requests, and project coordination. The position requires a bachelor's degree, proficiency in MS Office, and 1 year of experience in regulatory compliance or a legal department.
Engineering Manager
Company: Gradient AI
Location: Remote
Posted Dec 06, 2025
Gradient AI seeks an engineering manager to lead innovative AI projects in insurance. The role offers growth, flexible work, and comprehensive benefits, with a focus on collaboration and cutting-edge tech.
New Business Account Executive - Social Impact
Company: Twilio
Location: Remote
Posted Dec 06, 2025
This job posting seeks a New Business Account Executive for Twilio's Social Impact team, focusing on expanding communications business with nonprofit and government organizations in EMEA. The role requires sales experience in tech, cross-functional collaboration, and travel, with benefits including remote work and competitive compensation.
Commercial Account Executive - Mid Market
Company: GitLab
Location: EMEA,Germany,Netherlands,UK
Posted Dec 06, 2025
The role of a Midmarket Account Executive at GitLab involves building relationships with midmarket customers, guiding them through the adoption and expansion of GitLab's DevSecOps platform, and collaborating with various teams to drive successful outcomes. The position requires proven sales experience, effective communication skills, and a deep understanding of GitLab's value proposition.
Product Owner - AI Transformation
Company: Insight
Location: USA
Posted Dec 06, 2025
The job posting is for a Product Owner AI Transformation Initiatives role at Insight, a Fortune 500 company. The role involves contributing to the vision and implementation of AI transformation solutions, managing relationships with stakeholders, and collaborating with various teams. Insight offers benefits like remote work flexibility, a focus on people and technology, and opportunities for career growth.
Service Insurance Assistant - Commercial
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 06, 2025
This job description outlines a customer service role in an inbound call center with training support, growth opportunities, and a focus on problem-solving. It highlights benefits like competitive pay, inclusive culture, and professional development while detailing responsibilities and qualifications.
Senior Engineering Manager
Company: Grafana Labs
Location: USA
Posted Dec 06, 2025
The role is a leadership position managing a distributed engineering team to build observability solutions on Grafana Cloud. It involves shaping product strategy, fostering team culture, and collaborating with cross-functional teams to deliver high-quality user experiences.
Backend Developer
Company: Insight
Location: USA
Posted Dec 06, 2025
The job posting is for a Backend Developer AI position at Insight, a Fortune 500 company. The role involves developing serverside logic, APIs, and data processing for AIdriven applications using Python and Google Cloud Platform. The company offers a flexible remote work policy, competitive compensation, and a focus on employee wellbeing and career growth.
Integrated Marketing Manager
Company: Pricefx
Location: USA
Posted Dec 06, 2025
Pricefx is a leading SaaS Pricing, Price Optimization, and Management provider with consistent annual growth. The company values flexibility, diversity, and inclusion, offering remote work opportunities and a warm, welcoming environment. The Integrated Marketing Manager role involves leading integrated scalable growth strategies, lifecycle engagement initiatives, and account-based marketing programs to drive measurable business impact.
Integrated Marketing Specialist
Company: Pricefx
Location: USA
Posted Dec 06, 2025
Pricefx is a leading SaaS Pricing, Price Optimization, and Management provider with consistent annual growth. The company values flexibility, diversity, and inclusion, offering remote work opportunities and a warm, welcoming environment. The Integrated Marketing Specialist role focuses on executing and optimizing integrated scale programs, with responsibilities including program execution, event coordination, digital and content support, and more.
Principal Sales Engineer
Company: Kalepa
Location: USA
Posted Dec 06, 2025
This job posting highlights a Sales Engineer role with a competitive salary range of $150-$170K OTE $215K, offering benefits like equity options, comprehensive healthcare, and global team offsites. The position emphasizes collaboration with cross-functional teams, technical expertise in AI/ML, and opportunities to influence product development and client success.