Highly Satisfied Customer Experience Jobs

1,759,549 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Manager - Software Development

Company: Blackbaud

Location: India

Posted Dec 06, 2025

Blackbaud is hiring a Manager of Software Development to lead engineering teams in developing, deploying, and maintaining their products. The role involves establishing engineering best practices, identifying gaps in development processes, leading continuous improvement, and empowering teams. The ideal candidate should have experience managing software development teams in an agile environment, delivering large-scale projects, and working with complex product portfolios.

Live Sports Content Operator

Company: Storyteller

Location: South Africa

Posted Dec 06, 2025

The job posting describes a remote position with Storyteller, a high-growth B2B SaaS platform. The role involves running live content management, generating engaging content, providing customer support, and ensuring quality control. The company values collaboration, creativity, and a customer-centric mindset. The position offers a competitive salary, benefits, and paid leave.

iOS Engineer - App Analysis

Company: Data Theorem

Location: Canada

Posted Dec 06, 2025

Data Theorem is an exciting company focused on creating a more secure world for data. They are searching for exceptional talent to grow and take ownership of projects. As an iOS engineer, you will improve their scanning engine for analyzing iOS applications and automatically find security and privacy issues.

Senior Product Manager – ICHRA

Company: Gravie

Location: USA

Posted Dec 06, 2025

Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Senior Product Manager to lead the vision, roadmap, and delivery of their ICHRA product, overseeing both the core platform and the product team. The role involves owning the cross-functional product strategy, managing a team of Product Managers and Product Owners, setting strategic priorities, partnering with stakeholders, ensuring compliance, and communicating roadmap updates. Gravie offers a unique benefits package and a mission-driven work environment.

AI Audio Designer

Company: Canva

Location: Australia

Posted Dec 06, 2025

Canva is seeking a contractor to join their AI Content Studio Team for a 12-month engagement. The role involves generating AI audio, refining prompts, building workflows, supporting discoverability, analyzing data, and publishing docs. The ideal candidate has experience with music, SFX, or voice content, DAWs, postproduction, metadata, and AI tooling. The team values ethics, consent, and safety.

Product Engineer - Backend (Senior / Staff / Principal)

Company: Monarch Money

Location: USA

Posted Dec 06, 2025

Monarch is a personal finance platform that simplifies finances and helps users reach their financial goals. The company is hiring software engineers to join product engineering teams and shape product strategy and engineering culture. The role offers high autonomy, broad ownership, and meaningful influence over tools, processes, and team dynamics.

Workday HCM Optimization Senior Consultant

Company: Guidehouse

Location: USA

Posted Dec 06, 2025

This job posting outlines a Workday HCM Optimization Manager role with requirements including relevant experience and certifications. It details responsibilities such as managing transformations and providing support, along with a competitive salary range of $113,000-$188,000. The position offers comprehensive benefits including healthcare, retirement plans, and flexible work arrangements.

Team Lead, Technical Account Manager - Pressable

Company: Automattic Careers

Location: North America,Latin America,Europe,Africa,APAC

Posted Dec 06, 2025

Pressable is seeking a dynamic Team Lead for their Technical Account Management team. The role involves managing and developing a team of Technical Account Managers, leading by example, acting as a technical sales engineer, and serving as a primary technical escalation point. The ideal candidate is a results-oriented leader with a passion for customer success and team development, and has experience leading technical teams and building processes and training programs.

Senior Front-End Developer (SC Cleared)

Company: NECSWS

Location: UK

Posted Dec 06, 2025

The job description is for a Senior Frontend Developer role at NEC Software Solutions, a global tech company. The role involves shaping digital products, setting coding standards, and leading a team through technical challenges. The company offers an excellent benefits package and supports public services.

Software Engineer (Payments)

Company: PracticeTek

Location: USA

Posted Dec 06, 2025

PracticeTek is a large healthcare technology company providing software solutions to various healthcare clinics. They aim to improve patient care through innovative technology and empower clinicians and their teams. The company offers opportunities for growth and development, and has a dedicated engineering department responsible for designing and scaling their SaaS platform.

Principal Software Development Engineer - Navigation

Company: Mapbox

Location: USA

Posted Dec 06, 2025

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals. They are revolutionizing in-car experiences with technology and have launched products like MapGPT and Mapbox for EV. The company values high-performing individuals, diversity, and continuous learning.

Sales Development Representative (SDR) - B2B Outbound

Company: SalesRoads

Location: USA

Posted Dec 06, 2025

SalesRoads is seeking a motivated B2B Sales Representative for a 100% remote role. The position offers a supportive work environment, comprehensive training, and a W2 earnings structure with base pay and uncapped commissions. The company values work-life balance and provides employee benefits such as PTO, medical, dental, vision, 401K, and life insurance.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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