Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Search & Discovery Marketing Manager for SEO/GEO

Company: Blackbaud

Location: USA

Posted Dec 19, 2025

This text promotes a Search & Discovery Manager role at Blackbaud, emphasizing AI-driven strategies, SEO optimization, and cross-functional collaboration. It highlights innovation in search visibility, structured data, and AI model alignment while showcasing the company's remote-first culture and benefits.

Mortgage Underwriting Specialist

Company: Vesta

Location: USA

Posted Dec 19, 2025

The text discusses Vesta's mission to modernize the mortgage industry by replacing outdated systems with a next-generation platform. It highlights the company's founding team experience, significant funding, and the role's focus on automation and digital transformation. The tone is optimistic about creating industry-changing solutions for financial institutions and customers.

Customer Service Support Representative

Company: labcorp

Location: USA

Posted Dec 19, 2025

LabCorp offers a remote Customer Service role with competitive pay ($18-$21/hr), comprehensive benefits, and a focus on customer satisfaction. The position includes training, flexibility, and opportunities for growth in a supportive environment.

Senior Backend Engineer

Company: Checkly

Location: Europe

Posted Dec 19, 2025

Checkly offers a remote, flexible, and async-first role with competitive pay, transparent culture, and opportunities to work on scalable backend systems. The job emphasizes autonomy, professional growth, and a supportive team environment with benefits like stock options and global impact.

Business Development Representative

Company: Zapier

Location: North America

Posted Dec 19, 2025

Zapier is hiring Business Development Representatives to build outbound pipeline using AI tools responsibly. The role involves generating qualified leads, educating prospects on automation, and optimizing outreach strategies. The company emphasizes diversity, remote work, and a nonstandard application process with feedback loops throughout the hiring journey.

Sales Development Representative

Company: Hostaway

Location: North America

Posted Dec 19, 2025

Hostaway seeks a remote Sales Development Representative in North America, offering competitive pay, equity, remote work, and growth opportunities in a dynamic, values-driven startup environment.

Account Executive - Federal

Company: Armada

Location: USA

Posted Dec 19, 2025

This job posting seeks an Account Executive for federal civilian government sales with responsibilities including sales strategy, relationship building, and contract management. The role offers remote work in the US, competitive compensation between $220k-$300k, equity, and benefits like unlimited PTO and subsidized healthcare.

Application Support Engineer (Tier 3)

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 19, 2025

This job description outlines a Tier 3 Application Support Engineer role with responsibilities including after-hours support, system troubleshooting, and collaboration with teams. The position requires extensive technical experience and offers a competitive salary range.

Senior Competitive Intelligence Analyst - Value Selling

Company: HubSpot

Location: USA

Posted Dec 19, 2025

The text describes a senior competitive analyst role at HubSpot, highlighting responsibilities such as competitive analysis, strategy development, and cross-functional collaboration. It outlines key qualifications, compensation details, and benefits, presenting a professional job posting with factual information about the position and organizational offerings.

Account Executive - Sales

Company: AlphaPoint

Location: Latin America

Posted Dec 19, 2025

AlphaPoint, a fintech company, enables global digital asset markets. The Account Executive role involves sales growth, strategic planning, and tech sales experience with competitive compensation.

Data Services Manager

Company: MissionWired

Location: USA

Posted Dec 19, 2025

MissionWired emphasizes its mission-driven approach to fundraising, highlighting success in generating over $45 billion in donations and partnerships with global organizations. The company prioritizes innovation, social change, and diversity, while offering competitive benefits and remote work opportunities for a data services manager role.

Presales Solutions Architect

Company: Moveworks

Location: USA

Posted Dec 19, 2025

This job seeks a PreSales Solution Architect with technical expertise in Conversational AI, requiring experience in enterprise systems and strong communication skills. The role offers a competitive salary range of $169,240 to $239,000.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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