Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Director of Product Management - MetaMask (Core Extension UX)

Company: Consensys

Location: Anywhere

Posted Dec 17, 2025

The text outlines MetaMask's mission to empower users through decentralized technologies, highlighting their tools, user base, and team structure. It emphasizes creating a trusted and delightful experience while driving innovation in crypto wallets and web3 accessibility.

Senior Budget Officer

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting seeks a Senior Budget Officer for a remote position supporting the Bethesda MD office. The role involves budget development, fiscal analysis, and program planning, with requirements including an MBA or relevant degree and 12+ years of experience. The position offers competitive compensation, comprehensive benefits, and a total rewards package, including healthcare, retirement plans, and professional development opportunities.

Legal Contracts Specialist

Company: WEP Clinical

Location: USA

Posted Dec 17, 2025

WEP Clinical seeks a Legal Contracts Specialist to support their global operations, offering competitive benefits and a commitment to diversity. The role involves contract management, legal compliance, and collaboration with stakeholders.

Data Engineering Manager

Company: Linkwell Health, Inc.

Location: USA

Posted Dec 17, 2025

Linkwell Health is seeking a Data Engineering Manager to lead healthcare data initiatives, requiring expertise in scalable solutions, AI adoption, and compliance with HIPAA standards. The role involves system design, infrastructure management, and supporting outbound marketing through data analytics. The company focuses on creating transformative content to engage consumers and enhance health outcomes.

Senior Software Development Engineer (C#) - Core Integrations Team

Company: Access Softek

Location: USA

Posted Dec 17, 2025

This job posting highlights a Senior Software Development Engineer role with opportunities to work on backend services, utilize Agile practices, and contribute to technical debt reduction. The position offers competitive benefits including flexible hours, remote work options, professional development, and a supportive team environment.

Solutions Engineer

Company: Finalsite

Location: USA

Posted Dec 17, 2025

Finalsite, a global education tech platform, seeks a remote Solutions Engineer to support sales and client success. The role involves technical expertise, sales collaboration, and product demonstrations. The company emphasizes innovation, remote work flexibility, and impactful solutions for schools and districts.

Senior Director - Product Management

Company: Menlo Security

Location: USA

Posted Dec 17, 2025

Menlo Security seeks a Senior Director of Product Management to lead their AI-enabled secure browser portfolio, emphasizing growth, innovation, and a collaborative culture. The role requires expertise in cybersecurity, product strategy, and team leadership, with competitive compensation and benefits.

Senior Product Designer - MetaMask

Company: Consensys

Location: Anywhere

Posted Dec 17, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. They seek a Senior Product Designer to shape decentralized finance tools, emphasizing collaboration, user-centric design, and impactful contributions to scalable web3 platforms.

Data Center Security Technical Lead

Company: OpenAI

Location: USA

Posted Dec 17, 2025

OpenAI's Security team focuses on protecting technology and people, seeking a cybersecurity leader to manage data center security. The role involves leading teams, ensuring compliance, and advancing security practices to safeguard AI development.

Machine Learning Engineer - Personalization

Company: Spotify

Location: North America

Posted Dec 17, 2025

Spotify's Personalization team uses AI and ML to enhance music recommendations, offering a unique opportunity for ML engineers to innovate and shape the future of audio experiences.

Associate Theft Investigator

Company: Panoptyc

Location: Philippines

Posted Dec 17, 2025

Panoptyc seeks detail-oriented Associate Theft Investigators to analyze video footage and identify theft incidents using AI and manual reviews. The role offers performance-based pay, flexible hours post-training, and opportunities to impact retail security globally.

Project Manager - Software Implementation

Company: Makersite GmbH

Location: Germany

Posted Dec 17, 2025

This job posting highlights a Project Manager role at Makersite, a sustainable tech company focused on innovation and digital transformation. The position offers remote-first flexibility, competitive compensation, and opportunities to shape the future of manufacturing. Key responsibilities include leading software projects, managing stakeholders, and contributing to industry-changing solutions. The company emphasizes purpose-driven work, diversity, and professional growth.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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