Holidays Jobs in USA
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Director of Learner Experience Design
Company: iDesign
Location: USA
Posted Mar 07, 2024
<div class=h1><strong>What Youll Do<strong><br><div> <p>As the Director of Learner Experience LX Design you will work with key stakeholders to lead the vision in innovative design development and production of innovative online courses in line with iDesign values quality and partner goals You will collaborate with VPs of LX CSuite directors project managers shared services coordinators and institutional administrators You will hire coach and manage iDesign contractors such as instructional designers learning architects and lead instructional designers lead learning architects You will be integral to the development and continuation of a positive and healthy iDesign culture inside and out You may also work on companywide special projects as needed to facilitate new and ongoing business operations<p> <p><p> <p>The successful candidate will work remotely as a fulltime employee <p> <p><p> <div class=h2><strong>You will<strong><div> <p><strong>Project Leadership<strong><p> <ul style=><li style=>Establish the vision and lead the development of innovative online programs courses and learning products ensuring they align with iDesigns values quality standards and partner goals<li><li style=>Champion inclusive accessible learnercentric design principles to prioritize engagement and impact<li><li style=>Guide your team through design challenges set priorities and continuously improve the quality of offerings<li><li style=>Evaluate project success identify areas for improvement and communicate results effectively<li><li style=>Collaborate with project managers to oversee program development and exploratory initiatives<li><ul> <p><strong>Team Leadership<strong><p> <ul style=><li style=>Cultivate a collaborative and innovative environment where your team thrives and grows<li><li style=>Provide targeted coaching feedback and resources to enable individual and team development<li><li style=>Work with leadership to address performance gaps and ensure everyone is aligned with company goals<li><li style=>Collaborate with project managers to establish clear expectations and ensure everyone understands their roles and responsibilities<li><li style=>Foster open communication and collaboration across the team aligning individual goals with company objectives<li><ul> <p><strong>Strategic Leadership<strong><p> <ul style=><li style=>Partner with PMO and company VPs to share insights and recommend process improvements<li><li style=>Champion continuous improvement efforts upholding quality and consistency across all projects<li><li style=>Actively participate and contribute to companywide initiatives and directives<li><ul> <p><p> <div class=h1><strong>What You Need to Get the Job Done<strong><div> <p><strong>Instructional Design Expertise<strong><br><p> <ul style=><li style=>Advanced degree in Instructional Design Educational Technology Leadership or related field<li><li style=>Proven experience in online learning instructional technology and adult learning theories<li><li style=>A track record of creating engaging learning experiences for diverse audiences in higher education<li><li style=>At least 3 years of experience leading design teams and driving innovation in learning programs<li><ul> <p><strong>Strong Project Leadership<strong><p> <ul style=><li style=>A knack for envisioning new learning designs even with limited direction<li><li style=>At least 3 years of experience leading teams through design challenges prioritizing needs and aligning with stakeholder requirements<li><li style=>The ability to clearly communicate your vision and its strategic value to key stakeholders<li><li style=>Proven ability to evaluate project success and deliverables against key objectives<li><ul> <p><strong>Team Development and Management<strong><p> <ul style=><li style=>Experience in coaching mentoring and fostering team growth with a focus on continuous improvement and professional development<li><ul> <p><strong>Strategic Communicator<strong><p> <ul style=><li style=>Proven ability to communicate complex information persuasively across diverse audiences<li><li style=>The ability to synthesize feedback and translate it into actionable recommendations<li><li style=>Demonstrated leadership skills and the ability to navigate complex organizational structures<li><li style=>A talent for fostering collaboration across departments and teams ensuring seamless integration for successful project outcomes<li><ul> <p><p> <div class=h1><strong>What Will Make Us REALLY Love You<strong><div> <p><strong>Corporate and Higher Ed Understanding and Experience with a Focus on ROI<strong><p> <ul style=><li style=>Strategic communicator across both corporate and higher education audiences<li><li style=>A deep understanding of corporate learning needs and values<li><li style=>The ability to design learning experiences that align with partner ROI business outcomes and organizational capabilities<li><ul> <p><strong>Comfort with Ambiguity and Complexity<strong><p> <ul style=><li style=>Proven track record of performing well within projects that require a very high tolerance for ambiguity<br><li><li style=>Experience identifying and collaboratively creating solutions that thrive in complex environments<li><ul> <p><strong>Advancing Learning through AI Innovation<strong><p> <ul style=><li style=>Experience with AI in Education Experience integrating AI technologies in supporting how companies can learn innovate and work differently<li><ul> <p><strong>Global Collaboration and Multicultural Experience<strong><p> <ul style=><li style=>Demonstrated experience in engaging with international partners navigating multicultural environments and utilizing multilingual skills to foster effective collaboration and drive success in global markets<li><ul> <div class=h1><strong><br><strong><div> <div class=h1><strong>What Youll Love About Us<strong><div> <p><p> <p><strong>Great Company Culture<strong> We like to have fun while we work hard iDesign has a collaborative congenial workplace where everyone counts<p> <p><strong>Meaningful Work<strong> All iDesigners make a big impact and are expected to make their work count What we do impacts students lives<p> <p><strong>Rest and Relaxation<strong> Flexible paid time off and 12 paid holidays<p> <p><strong>Health Benefits<strong> Medical dental and vision and life insurance Medical plan has several extra participant program benefits<p> <p><strong>Prepare for the Future<strong> 401k with a generous company match<p> <p><strong>Work that Stays at Work<strong> Genuine worklife balance served here<p> <p><strong>Working Remotely<strong> You can work in whatever quiet place you find that has a secure solid broadband connection and a place to set up your laptop<p> <p><em><em><p> <p><strong><em>The application process includes both video and written responses <em><strong><p> <p><p> <p><em>iDesign is an equal opportunity employer We are committed to building an inclusive environment in which everyone is a valued member At iDesign all hiring decisions are based on business needs job requirements and individual qualifications We seek applicants of diverse backgrounds and hire without regard to race color religion sexual orientation national origin or any other characteristic protected by law<em><p><img src=httpsremotivecomjobtrack1899708blankgifsource=publicapi alt=>
Techncial Support Agent
Company: Punchh
Location: USA
Posted Mar 05, 2024
<div class=contentintro><p style=textalign>Hi there Were PAR and our purpose is<p> <p style=textalign><strong>To deliver solutions that connect people to the restaurants meals and moments they love<strong><p> <p style=textalign>We take that responsibility very seriously As a leading provider of technology to the top restaurant brands in the world were calling all rebels instigators idealists and builders to join our constantly growing team<p> <p style=textalign>PAR invented the first standalone point of sale terminal over 40 years ago yet we operate much like a startup at the forefront of restaurant technology Today our solutions span Customer loyalty engagement restaurant management payment services drivethru and full POS integrations These solutions are used to serve tens of millions of guests every day in over 120 countries <p> <p style=textalign>Our mission is to build the number one restaurant technology company in the world and were off to great start<p> <p>We believe that our ambition is only limited by our ability to attract and retain great people people who are up for the challenge to change the game with us If it sounds like you belong here we should meet<p> <p> <p><div><p> <p> <p><strong><u>Location <u><strong> Remote Unites States<p> <p><strong><u>Position Description <u><strong><p> <p>Our remote Call Center is looking for a careerdriven individual who likes a fastpaced support role This is an entry level position with a lot of room for growth and upward mobility We promote from within so this is a chance to get in on the ground floor and work your way up If you like working with computers customer service and a fastpaced work environment please apply <p> <p><strong><u>Why We Need You <u><strong><p> <ul style=> <li style=>Provide first level problem solving for Point of Sale POS hardware and software and other PAR products including but not limited to operational and technical problems<li> <li style=>Utilize service management systems for gathering and maintaining service incident data<li> <li style=>Contribute to the KCS knowledge management system and adhere to and continually review published escalation and workflow procedures based on ISO 9000 and departmental written workflow procedures<li> <li style=>Ability to work a variety of shifts including weekends holidays and overtime as requested perform to defined standards carry out special work assignments and meet all conditions of employment<li> <li style=>Work in a team environment participating as a team member focusing on continuous improvement and total customer satisfaction and building a relationship with our customers<li> <li style=>Perform customer service administrative task as assigned and understand customer database and processing customer part requests<li> <li style=>Work within KCS environment required testing to reach preferred status as requested<li> <li style=>Decisions are limited and routine for which clearly defined procedures are documented<li> <li style=>Must display genuine concern and ownership for customers situations<li> <li style=>Exercise sound judgement and analytical skills in determining a resolution to problems<li> <li style=>Provide and obtain general information which is technical in nature<li> <li style=>Work with moderate supervision<li> <li style=>Additional contacts are PAR and thirdparty service management and field engineers<li> <ul> <p><strong><u>What Were Looking For <u><strong><p> <ul style=> <li style=>1 year of Customer Service experience <strong>minimum<strong><li> <li style=>Problem solving communication skills typing and basic Windows computer knowledge is <strong>required<strong><li> <li style=>Highly reliable internet <strong>required<strong> with Broadband or fiber<li> <li style=>Call Center experience is highly preferred If its Technical Support or Helpdesk specific your application will stand out<li> <li style=>Networking experience is desired<li> <li style=>Ability to work at a secondary location in case of ISP outage<li> <li style=>AAS degree in electronics technology computer science or its equivalent is a plus<li> <li style=>A+ certification and Microsoft certifications are preferred <li> <li style=>Networking+ certification is another major plus <li> <li style=>Bilingual Spanish speakers a<strong> PLUS<strong><li> <ul> <p><span style=textdecoration><strong>Who We Are<strong><span><p> <p>At PAR we believe we will win or lose through the culture we build<p> <p>Our culture is built on 4 values<p> <ul style=> <li style=>Speed we are the kind of people who do not wait for the elevator<li> <li style=>Ownership we want owners not renters<li> <li style=>Focus success is built from focusing on what matters most<li> <li style=>Winning Together for PAR to win we need our customers our employees our suppliers our shareholders and our community to succeed<li> <ul> <p>We believe by committing to these values and more we can build a cultural moat that combined with our products will create years of longterm success<p> <p><span style=textdecoration><strong>Shift Options<strong><span><p> <p>MondayFriday 500am130pm EST<p> <p><span style=textdecoration><strong>Pay rate<strong><span> <p> <p style=margin>The hourly rate for this position is $1921 USD per hour commensurate with work location experience skills certifications education and prior accomplishments<p> <p style=margin>The position may be eligible for additional compensation including a bonus commission andor equity as applicable<p> <p style=margin> <p> <p style=margin><span style=textdecoration><strong>Interview Process<strong><span><p> <p>The Interview Process will include a<strong> live technical assessment<strong> of the below foundational hardware and software troubleshooting skillsknowledge required for the role<p> <ul style=> <li style=>Hardware basic troubleshooting of hardware and interfacing components<li> <li style=>Networking Hardware and IP addresses<li> <li style=>Windows Event Viewer Command Prompt<li> <ul> <p> <p> <p style=margin> <p><div class=contentconclusion><p> <p> <p>PAR is proud to provide equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website<p><div><img src=httpsremotivecomjobtrack1899829blankgifsource=publicapi alt=>
Product Manager, Core Insurance Platform
Company: Oscar
Location: USA
Posted Mar 05, 2024
<p>Hi were Oscar Were hiring a Product Manager to join our Product team<p> <p>Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family<p> <p> <p> <div class=h3>About the role<div> <p>This role is on our Core Insurance Platform team which is responsible for building and improving the technology that drives our insurance operations As a Product Manager on the Core Insurance Platform team you will work crossfunctionally with Engineering and Design to build experiences within the Utilization Management and Pharmacy domains The technology will include ingesting data from external sources building experiences to drive operational efficiency and standing up net new services to move business initiatives forward<p> <p>You will report to a Senior Product Manager<p> <p>Work Location<p> <p>Oscar is a blended work culture where everyone regardless of work type or location feels connected to their teammates our culture and our mission<p> <p>If you live within commutable distance to our New York City office in Hudson Square our Tempe office off the 101 at University Ave or our Los Angeles office in Marina Del Rey you will be expected to come into the office at least two days each week Otherwise this is a remote workfromhome role<p> <p>You must reside in one of the following states Alabama Arizona California Colorado Connecticut Florida Georgia Illinois Iowa Maryland Massachusetts Michigan Minnesota New Hampshire New Jersey New Mexico New York North Carolina Ohio Oregon Pennsylvania Rhode Island Tennessee Texas Utah Vermont Virginia Washington or Washington DC Note this list of states is subject to change LIRemote<p> <p>Pay Transparency <p> <p>The base pay for this role is $131200 $172200 per year You are also eligible for employee benefits participation in Oscars unlimited vacation program company equity grants and annual performance bonuses<p> <p> <p> <div class=h3>Responsibilities<div> <ul style=> <li style=> <p>Define and execute on the vision strategy and roadmap for product investments that power platforms<p> <li> <li style=> <p>Define OKRs and KPIs to measure business and operational impacts and relentlessly identify improvements<p> <li> <li style=> <p>Collaborate with engineers product managers and operations partners to gather insights on user needs and ship innovative functionality that improves operational and financial efficiency goals<p> <li> <li style=> <p>Articulate crisp and thorough requirements and clearly communicate them across stakeholders incorporating data and user research insights<p> <li> <li style=> <p>Problem solve issues across teams to quickly diagnose root cause and move to resolution factoring in tradeoffs on speed scalability and quality<p> <li> <li style=> <p>Spearhead complex initiatives with ability to influence without authority Manage timelines crossfunctional team accountability and risk identification<p> <li> <li style=> <p>Compliance with all applicable laws and regulations<p> <li> <li style=> <p>Other duties as assigned <p> <li> <ul> <p> <p> <div class=h3>Qualifications<div> <ul style=> <li style=> <p>4+ years of experience collaborating crossfunctionally among engineers designers operations experts and others in a Product Management or Product Managementadjacent role<p> <li> <li style=> <p>2+ years of experience in driving rigorous prioritization processes<p> <li> <li style=> <p>2+ years of experience with tech systems and understand basic technology infrastructure such as backend services database relationships and leveraging database tools such as SQL<p> <li> <ul> <p> <p> <div class=contentconclusion> <p>This is an authentic Oscar Health job opportunity Learn more about how you can safeguard yourself from recruitment fraud<a href=22httphioscarcomcareersrecruitmentfraudalert22 rel=nofollow> here<a> <p> <p>At Oscar being an Equal Opportunity Employer means more than upholding discriminationfree hiring practices It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support Were on a mission to change health care an experience made whole by our unique backgrounds and perspectives<p> <p><strong>Pay Transparency <strong><p> <p>Final offer amounts within the base pay set forth above are determined by factors including your relevant skills education and experience<p> <p>Fulltime employees are eligible for benefits including medical dental and vision benefits 11 paid holidays paid sick time paid parental leave 401k plan participation life and disability insurance and paid wellness time and reimbursements<p> <p><strong>Reasonable Accommodation<strong><p> <p>Oscar applicants are considered solely based on their qualifications without regard to applicants disability or need for accommodation Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team accommodationshioscarcom to make the need for an accommodation known<p> <div> <img src=httpsremotivecomjobtrack1899711blankgifsource=publicapi alt=>
Design Lead, SD-WAN / IIoT
Company: Cisco Meraki
Location: USA
Posted Mar 05, 2024
<p>Cisco Networking is an industry leader providing intelligent network solutions for organizations to securely connect users devices applications and workloads everywhere We empower organizations everywhere from local libraries to global hotels to focus on their mission and have technology that simply works Cisco has been named 1 Best Company to Work For in the US by Fortune in 2023<p> <div class=h2>What We Are Looking For<div> <p>As a Design Lead for SDWAN IIoT youll be working on initiatives and creating deep partnerships with teams across IIoT Catalyst SDWAN Meraki and Security groups advocating for usercentered thinking and practices With an industry shift where security and networking worlds are coming closer together our customers have been asking for integrated solutions to achieve their goals The solutions we develop here will help us build a competitive advantage and regain market share Over a course of time you will likely expand to lead industrial networking products as well<p> <p>In this role you will develop and demonstrate deep domain knowledge product expertise and an understanding of complex customer use cases and deployment models Youll deeply understand the needs of our customers set the vision for the product grounded in those needs and partner with crossfunctional teams to build it iteratively<p> <p>Our teams primary focus is on software but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey Meraki believes the quality of our products is dependent on the quality of our teams We place a high value on nurturing the growth and development of everyone on our team We give and get feedback early and often share what we know and learn from each other<p> <div class=h2>Responsibilities<div> <ul style=> <li style=>Through UX methodologies drive early discovery work using findings to craft short mid longterm delivery roadmaps leading and designing with a team to bring it to life<li> <li style=>Design products identify the right problems to solve run and synthesize research sketch and prototype solutions make hifi visuals<li> <li style=>Earn trust with crossfunction partners by seeking out their points of view collaborating regularly and invite them into research and cocreation with the team and customers Advocate for prioritization of designcentered product enhancements grounded in research and analysis<li> <li style=>Present persuasively Be able to tell the story of a project and build prototypes that precisely articulate design rationale<li> <li style=>Provide direction to and mentor other designers guide team to focus on the most important customer needs difficulties and opportunities<li> <li style=>Think beyond your teams goals and consider how your work affects others and how you can influence other teams work<li> <li style=>Influence the strategic vision and guide design of large complex initiatives for a product program or strategic effort of considerable size and scope<li> <li style=>Translate what may start as ambiguous business needs into clear customerfocused solutions<li> <li style=>Facilitate workshops sketching and prototyping sessions build documentation and templates that enable others to consume and contribute<li> <ul> <div class=h2>Youre an ideal candidate if you have<div> <ul style=> <li style=>8+ years of professional experience designing and delivering products in crossfunctional teams from strategy to delivery<li> <li style=>Knowledge of the networking domain and IIoT concepts technologies and challenges is a plus<li> <li style=>Experience working on technically complex B2B enterprise products<li> <li style=>Aligned teams around customercentered design decisions using UX methodologies and tools doublediamond personas journey mapping dual agile lean ux prototypes and influenced adoption by those who arent familiar with strategic UX engagements<li> <li style=>A proven track record of shipping large scale enterprise products<li> <li style=>Ability to see the bigger picture while zooming in to rationalize and perfect the nuanced details<li> <li style=>Made complex problems and workflows feel simple and approachable<li> <li style=>Balanced strategic research and discovery with shipping often<li> <li style=>Persuasive storytelling and influence<li> <li style=>Lead and mentored junior UX designers fostering a collaborative and innovative design culture within the team<li> <ul> <p>Does this sound like you Wed love to hear from you<p> <p>Please include a link to your online portfolio Only those applications that include portfolios will be considered<p> <p>At Cisco were challenging the status quo with the power of diversity inclusion and collaboration When we connect different perspectives we can imagine new possibilities inspire innovation and release the full potential of our people Were building an employee experience that includes appreciation belonging growth and purpose for everyone<p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin genetic information age disability veteran status or any other legally protected basis Cisco will consider for employment on a case by case basis qualified applicants with arrest and conviction records<p> <p> <p> <div class=contentpaytransparency> <div class=payinput> <div class=title>Compensation Range<div> <div class=payrange>$121200<span class=divider><span>$232900 USD<div> <div> <div> <div class=contentconclusion> <p><strong>Message to applicants applying to work in the US andor Canada<strong> <br>When available the salary range posted for this position reflects the projected hiring range for new hire fulltime salaries in US andor Canada locations not including equity or benefits For nonsales roles the hiring ranges reflect base salary only employees are also eligible to receive annual bonuses Hiring ranges for sales positions include base and incentive compensation target Individual pay is determined by the candidates hiring location and additional factors including but not limited to skillset experience and relevant education certifications or training Applicants may not be eligible for the full salary range based on their US or Canada hiring location The recruiter can share more details about compensation for the role in your location during the hiring process<p> <p>US employees have <a href=22httpswwwciscocomcenusaboutcareersweareciscobenefitsandperkshtml22 rel=nofollow>access<a> to quality medical dental and vision insurance a 401k plan with a Cisco matching contribution short and longterm disability coverage basic life insurance and numerous wellbeing offerings Employees receive up to twelve paid holidays per calendar year which includes one floating holiday plus a day off for their birthday Employees accrue up to 20 days of Paid Time Off PTO each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO We offer additional paid time to volunteer and give back to the community Employees are also able to purchase company stock through our Employee Stock Purchase Program<p> <p>Employees on sales plans earn performancebased incentive pay on top of their base salary which is split between quota and nonquota components For quotabased incentive pay Cisco pays at the standard rate of 1 of incentive target for each 1 revenue attainment against the quota up to 100 Once performance exceeds 100 quota attainment incentive rates may increase up to five times the standard rate with no cap on incentive compensation For nonquotabased sales performance elements such as strategic sales objectives Cisco may pay up to 125 of target Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid <p> <p> <p> <div> <img src=httpsremotivecomjobtrack1899830blankgifsource=publicapi alt=>
Product Manager, UI/UX, Accessible Contact Center Applications
Company: Five9
Location: USA
Posted Mar 05, 2024
<div class=contentintro><p><img alt= height=50 src=22httpswwwfive9comthemescustomfive9themeimageslogosvg22 width=95><p> <p>Join us in bringing joy to customer experience Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide <p> <p>Living our values everyday results in our teamfirst culture and enables us to innovate grow and thrive while enjoying the journey together We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves <p><div><p style=margin>To complement our rapid growth we are actively looking for a talented and experienced Product Manager to join our team Contact Center users do their best work when they have the best tools for the job Five9 believes in complementing the human experience of a contact center to enhance the enduser experience and this requires careful thought and consideration towards the agent supervisor and administrative workflows<p> <p style=margin> <p> <p style=margin><strong>Location <strong>This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations For candidates who reside within 50 miles of our San Francisco or San Ramon locations this role will be Hybrid <p> <p style=margin><p> <p>This is an opportunity to impact and improve productivity for millions of users worldwide who use Five9 applications to deliver exceptional service for their customers This Product Manager position calls for a dynamic individual with a background user interface accessibility concerns WCAG and VPATs The successful candidate will demonstrate a passion for building intelligent successdriven customer engagement applications within the Five9 Cloud Contact Center portfolio<p> <p><strong>Key Responsibilities<strong><p> <ul style=> <li style=>Provide guidance and expertise on accessibility ADA WCAG 508 government requirements Working knowledge with various screen readers and accessibility testing<li> <li style=>Organize and work with vendors for VPAT documentation and development to address any issues uncovered<li> <li style=>Lead Agile SCRUMs team by participating in sprint ceremonies standup grooming retros etc<li> <li style=>Work with the Five9 UX Design team to bring user experience applications from concepts and prototypes through to finalized designs<li> <li style=>Define key metrics to track product usage growth and KPIs for success<li> <li style=>Develop publish and maintain the Product Roadmap in collaboration and consultation with the broader Product Team and with key functional primes across the company<li> <li style=>Work with key stakeholders internal external customer to understand customer market and strategic requirements and translate them into Features Epics and User Stories<li> <li style=>Establish relationships with customers new and existing to test new products and manage feedback effectively to favorably impact product outcomes<li> <li style=>Partner closely with the Engineering Team to ensure that requirements are clear understood and prioritized and are developed tested and delivered inline with Five9 agile and industry best practices<li> <li style=>Work with Product Marketing and Sales Readiness to develop the product positioning value proposition and pricing<li> <li style=>Understand industry trends emerging technologies new user experience paradigms and competitor offerings and align product roadmap for differentiation and market leadership<li> <li style=>Provide product subject matter expertise in support of lead customer engagements customer presentations customer user group and industry conferences<li> <li style=>Identify and partner with companies that can provide complementary functionality to the Five9 User Experience Applications<li> <li style=>Have a handson approach and a willingness and aptitude to work from strategic product direction to detailed requirements definition<li> <ul> <p><strong>Qualifications<strong><p> <ul style=> <li style=>17 years in software product management experience delivering end user experience for an enterprise SaaS product or delivering enduser experience for millions of users for a consumer app<li> <li style=>Experience developing and executing large multifaceted product deliveries with a history of successful launches across data and product creation platforms<li> <li style=>Experience in product managing a contact center user interface application or contact center UI functionality as part of a UC or CRM solution Optional<li> <li style=>Experience analyzing analytics Gainsight Looker Tableau or similar and presenting product leadership teams<li> <li style=>A talent for working with users stakeholders and decision makers to validate UX concepts seek input on requirements and obtain feedback on usage<li> <li style=>Experience in working and integrating with technology partners<li> <li style=>Proven ability to collaborate crossorganization up and down management levels and with globally distributed office locations<li> <li style=>Experience in working on or integrating with cloud contact center or CRM applications Optional<li> <li style=>Highly desirable to have experience in the deployment of applications on public cloud platforms eg AWS GCP<li> <ul> <p><strong>Education<strong><p> <ul style=> <li style=>Bachelors degree in engineering or business field<li> <li style=>An advanced degree in a business discipline is highly desirable<li> <li style=>A Product Management credential is desirable<li> <ul> <p style=margin><p> <p style=margin>LICM1 LIRemote<p><div class=contentpaytransparency><div class=payinput><div class=description><p>As part of our continued commitment to diversity equity and inclusion Five9 supports pay transparency during the entire recruitment process Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States Your recruiter can share more about the specific compensation package during your hiring process<br><br>Additionally the total compensation package for this position may also include an annual performance bonus stock andor other applicable incentive compensation plans<br><br>Our total reward package also includes<p> <ul style=> <li style=>Health dental and vision coverage beginning on the first day of employment Five9 covers 100 of the employee portion of the health dental and vision coverage and shares a high portion of the dependent cost We also offer Short amp LongTerm Disability Basic Life Insurance and a 401k saving plan with employer matching<li> <li style=>Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy coaching and selfguided mindfulness exercises for all covered employees and their covered dependents<li> <li style=>Generous employee stock purchase plan<li> <li style=>Paid Time Off Company paid holidays paid volunteer hours and 12 weeks paid parental leave<li> <ul> <p>All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties<p><div><div class=title> The US base salary range for this role is below <div><div class=payrange><span>$77800<span><span class=divider><span><span>$145500 USD<span><div><div><div><div class=contentconclusion><p><span>Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills The more inclusive we are the better we are Five9 is an equal opportunity employer<span><span> <span><p> <p><span><span><p> <p><span>Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom Germany Philippines Portugal and Australia <span><p> <p><span><span><p> <hr> <p><span>View our privacy policy including our privacy notice to California residents here <a href=22httpswwwfive9comptptlegal22 rel=nofollow target=blank>httpswwwfive9comptptlegal<a> <br><span><p> <p><span>Note Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9<span><p><div><img src=httpsremotivecomjobtrack1899696blankgifsource=publicapi alt=>
Martech Pre Sales Technical Architect
Company: Publicis Groupe
Location: USA
Posted Mar 05, 2024
<p><br><br><p> <div class=h3>Company Description<div> <p>Publicis Sapient is a global digital transformation partner that empowers organizations to embrace digital innovation enhance customer experiences and accelerate business growth through a blend of strategy consulting agile engineering and problemsolving creativity With over 20000 professionals worldwide we help clients achieve their future digital goals by fusing technology data sciences and customer obsession<p> <p> <p> <p><br><br><p> <div class=h3>Job Description<div> <p><strong>Martech Pre Sales Technical Architect Role Summary<strong><p> <p>As a Senior Enterprise Architect within our Martech practice you serve as a clientfacing authority bringing extensive technical expertise spanning the breadth of Martech strategy including CDP and data proficiency Your role necessitates a profound understanding of the Adobe ecosystem and other key Martech vendor ecosystems Operating at the intersection of technology and business you engage with organizations and prospects utilizing a strategic business capability approach crafting value propositions that directly align with the companys overarching objectives whether it be driving revenue growth optimizing costs or mitigating risks amidst dynamic market landscapes Beyond technical acumen the Senior Enterprise Architect embodies a fusion of advanced soft skills encompassing communication influence inspiration teamwork and leadership essential for fostering collaborative and innovative solutions<p> <p>In this pivotal role youll take the helm in steering clients through transformative journeys leveraging a proactive and comprehensive approach that harnesses existing new and emerging technologies with a central emphasis on optimizing the Martech ecosystem As the Senior Enterprise Architect you stand as a beacon of expertise across multiple domains encompassing application architecture data management integration strategies cybersecurity cloud computing distributed platforms mobile technologies and advanced analytics Employing timetested consultative methodologies youll collaboratively engage with companies to meticulously craft and navigate their transformational roadmap charting clear steps towards realizing their strategic objectives<p> <p><strong>Your Impact <strong><p> <ul style=> <li style=>Lead development of multiyear business capability roadmaps for our enterprise clients within a vertical in areas of Marketing Sales Services <li> <li style=>Facilitate enterprise strategy development opportunity identification business cases technology adoption opportunities operating model development and innovation opportunities Lead formulation of strategies for the enterprise services like search content management data integration microservices etc <li> <li style=>Facilitate development of crossfunctional business solutions that combine knowledge of business capabilities value streams and business processes <li> <li style=>Healthcare industry expertise is a must Pharmacy PayerProvider etc<li> <li style=>Focus on enabling companies to grow revenue optimize costs and mitigate risks <li> <li style=>Partner with stakeholders early in the project lifecycle to identify business information technical and security architecture issues and act as a strategic consultant throughout the technology lifecycle <li> <li style=>Define architecture principles guardrails standards and policies <li> <li style=>Provide architecture leadership and oversight for transformational enterprise impacting initiatives <li> <li style=>Lead the enterprise architecture assessment to identify reuse opportunities <li> <li style=>Develop and maintain architecture artifacts frameworks and patterns as references for engineers and architects <li> <li style=>Participate in the architecture community of practice internal knowledge sharing sessions external events such as Adobe Summit and customer briefings <li> <li style=>Construct deliverables that demonstrate how to move a company toward realizing its strategic goals and targeted business outcomes using structured approaches <li> <li style=>Liaise with subject matter experts across the industry and within the organization to accomplish enterprise architecture goals and objectives <li> <li style=>Lead analysis of technology industry and market trends to determine their potential impact on the enterprise architecture <li> <ul> <p><br><br><p> <div class=h3>Qualifications<div> <p><strong>Your skills and Qualifications <strong><p> <ul style=> <li style=>15+ years progressively responsible experience with direct responsibility for digital business transformation formulation leveraging the Adobe ecosystem along with other CRM platform exposure Salesforce etc<li> <li style=>10+ years in senior level architectural experience in Enterprise Architecture Business Data amp Applications with a focus on the Adobe ecosystem <li> <li style=>Bachelors degree in computer science computer engineering electrical engineering systems analysis or a related field of study or equivalent experience <li> <li style=>10+ years of experience in at least three disciplines such as business information solution or technical architecture cloud architecture application development middleware information analysis database management or operations in a multitier environment <li> <li style=>10+ years of experience in specific industries including healthcare financial services and retail deep business process knowledge of those industries <li> <li style=>5+ years of leading and managing Enterprise Architecture teams in one or more of the following areas enterprise transformation business transformation and optimization strategic planning leadership business relationship management and business process management <li> <li style=>Proven ability to lead the creation of architecture assessments roadmaps and strategies Experience in defining and documenting Enterprise Architecture current interim and future states capabilities mapping applications to capabilities performing capability gap analysis defining business values and identifying and evaluating options to close gaps <li> <li style=>Strong leadership skills and superior visual and oral presentation skills comfortable presenting to large and small groups with business and technical attendees <li> <li style=>Excellent strategic thinking analytical and technical skills <li> <li style=>Exceptional interpersonal skills including teamwork facilitation listening influencing and negotiation including the ability to create marketing and messaging materials that meet stakeholder needs <li> <li style=>Experience facilitating and leading multidisciplined highperformance teams Experience with large scale project delivery eg Customer Relationship Management Business Intelligence Enterprise Data Platform Enterprise Resource Planning Financials etc <li> <li style=>Ability to enable decision making by collaborating with key stakeholders and the extended Publicis Sapient team to deliver results and to resolve conflicts expediently <li> <li style=>Experience with defining Enterprise Architecture best practices and guidelines with a focus on business impact <li> <li style=>Proven success in applying a structured approach to analyze business problems and architect innovative technologybased solutions within the defined enterprise guidelines and standards <li> <li style=>Exposure to multiple diverse technologies and processing environments Knowledge of business ecosystems SaaS IaaS PaaS SOA APIs open data microservices eventdriven IT and predictive analytics <li> <li style=>Familiarity with information management practices system development life cycle management IT services management agile and lean methodologies eg SAFe infrastructure and operations and EA and ITIL frameworks eg TOGAF Zachman <li> <li style=>Ability to define maintain and manage architecture models frameworks and artifacts and their building blocks lowerlevel component for the enterprise <li> <li style=>Ability to balance the longterm big picture and shortterm implications of individual decisions <li> <li style=>Ability to estimate the financial impact of Enterprise Architecture options <li> <li style=>Excellent planning and organizational skills Experience with innovation and ideation methods such as design thinking <li> <li style=>Knowledge of business reengineering principles and processes <li> <li style=>Ability to rapidly comprehend the functions and capabilities of new technologies and apply them to business needs <li> <li style=>Familiarity with basic graphical modeling approaches tools and model repositories <li> <ul> <p><strong>Benefits of Working Here<strong><strong> <strong><p> <ul style=> <li style=>Flexible vacation policy time is not limited allocated or accrued <li> <li style=>16 paid holidays throughout the year <li> <li style=>Generous parental leave and new parent transition program <li> <li style=>Tuition reimbursement <li> <li style=>Corporate gift matching program <li> <ul> <p> <p> <p><br><br><p> <div class=h3>Additional Information<div> <p><strong>Career Level<strong> DirectorSr Director<p> <p>Base Salary Range for the Role 180000240000 varies depending on experience <p> <p>The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient Actual range for this position may differ depending on location and specific skillset required for the work itself <p> <p><strong> <strong><em>Learn more about us at <em><a href=httpwwwpublicissapientcom rel=nofollow><em>wwwpublicissapientcom<em><a><em> or explore other career opportunities careerspublicissapientcom<em><em><em><p> <p>As part of our dedication to an inclusive and diverse workforce Publicis Sapient is committed to Equal Employment Opportunity without regard for race color national origin ethnicity gender protected veteran status disability sexual orientation gender identity or religion We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability you may contact us at <a href=mailtohiringpublicissapientcom rel=nofollow>hiringpublicissapientcom<a> or you may call us at +16176210200 <p> <img src=httpsremotivecomjobtrack1899901blankgifsource=publicapi alt=>
Customer Experience Specialist
Company: APEX Wheels
Location: USA
Posted Mar 06, 2024
<p>Are you passionate about performance cars track days and all types of motorsport Do you love working directly with customers every day Are you obsessed with connecting with other motorsports enthusiasts on a personal and professional level We have the perfect position for a customerobsessed motorsports enthusiast here at Apex Wheels<p> <p>As a Customer Experience Specialist youll play a vital role in bridging the gap between our Sales and Customer Service teams and supporting company growth Youll work on the front lines in a fastpaced environment interacting with track enthusiasts and racers daily Your objective is to respond to customer inquiries and provide the worldclass customer service that Apex is known for Were looking for someone who absolutely loves customer service and will want to be in this position for the longhaul<p> <p>The majority of your interactions will be via email over the phone and other similar platforms Although youll take pride in your oneonone customer interactions real success will come from your ability to identify shortcomings of our current systems and processes and help management implement new efficient and effective solutions to improve the customer experience You will have a frontrow seat to how the company functions from the inside out<p> <p>T<strong>his is a remote position that can be done from anywhere in the contiguous USA and work hours are 830AM and 5PM PST<strong><p> <p><strong>Responsibilities<strong><p> <ul style=> <li style=>Help customers place new orders and edit existing orders<li> <li style=>Process returns exchanges warranties and refunds<li> <li style=>Review online orders for potential fraud or other issues prior to their release<li> <li style=>Provide customers with status updates and follow up on backorders<li> <li style=>Use our CRM to track and process all customer questions and issues until theyre solved<li> <li style=>Use our project management tools to stay organized and to collaborate with coworkers especially Fitment Experts Fulfillment and Production teams<li> <li style=>Help create a white glove customer experience by creating new articles and guides related to all APEX postsale customer matters<li> <li style=>Be our customers advocate and represent their pain points as APEX expands within our communities<li> <li style=>Learn to support additional products as the catalog expands<li> <li style=>Proactively communicate customer concerns trends issues and make recommendations for improvements<li> <li style=>Align all communications with brand standards<li> <ul> <p> <p> <p><strong>How to apply <strong>When submitting your application please write about the following topic in your cover letter Tell us about your passion for providing toptier customer service Then help us understand what makes you uniquely qualified to advise customers looking for help getting their car ready for their next motorsport event<p> <p><strong>Requirements<strong><p> <ul style=> <li style=>Demonstrable experience providing excellent customer service via phone email and other communication methods<li> <li style=>Track experience isnt required but a passion and understanding of the motorsports world is a big plus Well give strong preference to candidates who do have performance motorsports experience<li> <li style=>Skilled in technical andor creative writing<li> <li style=>Articulate with extremely clear written and verbal communication skills Grammar fanatics are welcome<li> <li style=>Proficient in Google Suite MS Office Mac OS and has experience interacting via online forums<li> <li style=>Experience with NetSuite Zendesk and other ERPs or Ticketing systems is a plus<li> <li style=>Experience with Sanity content management is a plus<li> <li style=>Equipped with marketing street smarts so that all public communication represents the brands standards<li> <li style=>Comfortable wearing multiple hats and collaborating across departments<li> <li style=>Comfortable with telecommuting and skilled at staying focused and motivated from home<li> <ul> <p><strong>Benefits<strong><p> <p> <p> <ul style=> <li style=>Fulltime position $19 25 per hour depending on experience<li> <li style=>100 Apex paid employee Medical dental and vision benefits with buyup options<li> <li style=>Company contributions towards dependant medical benefits<li> <li style=>401k with employer matching after 6 months<li> <li style=>Accrue 2 weeks of vacation in your first year with increases as you grow and at key anniversaries<li> <li style=>Paid sick leave<li> <li style=>Paid holidays<li> <li style=>Support your track addiction with reimbursements for HPDE and autocross event registration fees<li> <li style=>Eligibility for the SEMA college grant and loan forgiveness program<li> <li style=>Casual inoffice dress environment where Tshirts jeans and shorts are welcome<li> <li style=>Employee discounts and freebies on APEX products and schwag<li> <li style=>Participate in company activities including karting spectating at races track days and more<li> <ul> <p><br><br><p> <div class=h2>About the company<div> <p> <p> <p>Apex Wheels is a closeknit team with a burning passion for anything that can set a lap time on a race track Weve been in business since 2007 and our core competency is designing and distributing lightweight performance wheels Were based in California but our team is spread out across multiple states and time zones Weve been very flexible with remote work for a long time We have a tech startup vibe as problems are solved here with a heavy emphasis on modern tools and innovation The growth of our team and the maturing of our company has opened a new chapter where we can expand into every active enthusiast community that attends track days We need help expanding our catalog and bringing our flow formed and forged wheels to these new markets<p> <img src=httpsremotivecomjobtrack1899820blankgifsource=publicapi alt=>
Senior Manager, Channel Marketing, Americas
Company: Yubico
Location: USA
Posted Mar 06, 2024
<div><a class=postingslink href=httpswwwyubicocom rel=nofollow>Yubico<a> the inventor of the <a class=postingslink href=httpswwwyubicocomproducts rel=nofollow>YubiKey<a> the worlds first and leading security key makes secure login easy and available for everyone The company was founded in 2007 by Stina and Jakob Ehrensvard and recently went public on Nasdaq First North Growth Market Stockholm YUBICO Customers include 30 of Fortune 500 companies hundreds of government agencies and millions of individuals in over 160 countries relying on Yubico technology to secure access to computers online services and mobile apps The company is located in 14 countries with headquarters in Stockholm Sweden and Santa Clara CA We are a diverse multinational fastgrowing company fueled by a strong company culture and our mission to make the internet safer for all<div> <div> <div> <div><strong>At Yubico we offer<strong><div> <div> <div> <div><strong>Freedom and Flexibility<strong> At Yubico we want you to be your most productive selves whether you decide to work 100 from home or choose to work hybridonsite The way we balance the fastpaced demands of a highgrowth company and sustainability is making rest a priority<div> <div> <div> <div><strong>Yubico Values <strong>We work to ensure that our employees have an open space to have their voices amplified to create a diverse equitable and inclusive workplace where everyone feels like they belong Aligned with this our employees have created some pretty cool Employee Resource Groups YubiPride YubiBIPOC YubiSustainability and YubiWomen Additionally Yubico donates YubiKeys to organizations in need all over the world you can read more about our work<a class=postingslink href=httpswwwbloombergcomnewsarticles20220420ukrainerampsupcyberdefensestoslowsurgeinattacks rel=nofollow> here<a><div> <div> <div> <div><strong>Social Connection<strong> Relationships and connectedness matter and we love spending time with our team Our virtual workspace keeps us connected daytoday whether its through Yubico celebrating wins or our buzzing Slack communities We host an allteam event in a new location every year where we plan for upcoming quarters set goals and most importantly host fun events to encourage team building outside of the workplace Check out our <a class=postingslink href=httpswwwlinkedincomcompanyyubicolife17456342be9b4b35b5619ea3e892e9cc rel=nofollow>Life at Yubico Page<a> on LinkedIn and our awards <a class=postingslink href=httpswwwyubicocomaboutawards rel=nofollow>here<a><strong><strong><div> <div> <div> <div><span style=>The Role<span><div> <div> <div> <div><span style=>Reporting to the Senior Director of Partner and Channel Marketing wil be vital in accelerating Yubicos revenue pipeline by scaling our marketing engagements and building brand awareness with our strategic channel partners with a particular focus on driving adoption of phishingresistant MFA within enterprises This leader will own the North America channel marketing plan and execute it in accordance with the global channel strategy This role will also play a key role in developing our global channel marketing strategy and engage with multiple distributors and resellers in the US and Canada to develop annual marketing plans aligned to business goals <span><div> <div> <div> <div><span style=>At Yubico we value our partners as we value our customers and colleagues and we are committed to working with and activating our channel partners for scale and growth With that in mind our Partner and Channel Marketing team is looking for an experienced Channel Marketer for North America who can manage and grow our partner marketing program and expand Yubicos reach globally to and through the channel<span><div> <div> <div> <div> <div> <div><strong style=>The DirectorSenior Manager of Channel Marketing based in the US Pacific time zone preferred will be responsible for creating executing and optimizing the channel marketing strategy to contribute to sales growth through channel partners<strong><div> <p><br><br><p> <div class=h3>Strategy and Planning<div> <ul style=> <li style=>Develop a global Channel Marketing strategy in collaboration with the Senior Director Partner and Channel Marketing that leverages industry best practices to drive channel growth globally<li> <li style=>Develop annual channel partner specific marketing plans that include gotomarket GTM strategies marketing objectives messaging and marketing mix in collaboration with Channel Sales leads<li> <li style=>Manage annual channel partner specific budget that ladders into the overall Partner and Channel team budget<li> <li style=>Able to influence high priority partners and integrate Yubico motions with partner business objectives<li> <li style=>Report out results to Marketing Sales Channel Sales and leadership<li> <ul> <div> <div> <p><br><br><p> <div class=h3>Channel Program and Campaign Development<div> <ul style=> <li style=>Develop and implement impactful channel marketing plans to and through high priority strategic channel partners that contribute to the Channel Sales goals and market growth<li> <li style=>Plan and execute channel partnerfocused events such as workshops webinars lunch and learns and channel partner trade shows<li> <li style=>Build enablement materials in collaboration with Solutions Channel and Sales Ops teams including pitch decks cosell sheets videos Best Practice Guides etc<li> <li style=>Curation of inbound marketing assets and messaging for syndication to channel partner websites newsletters and social media channels<li> <li style=>Drive content creation in collaboration with the Product Marketing and Design and Creative team on localized marketing and enablement materials to deliver impactful marketing assets<li> <li style=>Partner with Channel Managers Business Development Reps and Events team on best practices to ensure that teams are aware prepared and accountable for followup actions and pipeline opportunities generated from the GTM programs<li> <li style=>Partner closely with our product team to create and deliver training programs to educate channel partners on product features benefits and joint value messages<li> <ul> <div> <div> <p><br><br><p> <div class=h3>Reporting and Measurement<div> <ul style=> <li style=>Ensure that all GTM programs have clear and measurable success metrics partnering with Marketing Operations to ensure the measurement plan and infrastructure are in place and championing a test and learn optimization approach<li> <li style=>Track and measure the effectiveness of channel marketing campaigns by partners and programs using data to make informed decisions<li> <li style=>Analyze key performance indicators KPIs such as lead generation pipeline attribution and partner engagement<li> <ul> <div> <div> <p><br><br><p> <div class=h3>Skills amp Experience<div> <ul style=> <li style=>810+ years of overall marketing experience in the technology industry with at least 50 in channel partner marketing roles showing progressive growth Bonus if youve managed channel market programs at a security or technology company as well as at a Distributor or Reseller<li> <li style=>Proven track record in formulating strategy and implementing channel partner marketing programscampaigns to meet business goals and pipeline targets <li> <li style=>Proven experience in planning content curation and development campaign delivery and reporting<li> <li style=>Possess a high level of personal drive energetic with a strong desire to solve problems but are also big on collaboration and communication energetic with a strong desire to solve problems and succeed in a growthstage company <li> <li style=>Strong written verbal communication and presentation skills <li> <li style=>Multilingual French German Swedish is highly desired<li> <li style=>Ability to work across an international organization cultures and time zones<li> <li style=>Bachelors degree in Marketing Business Communications relevant field of study required or equivalent experience<li> <ul> <div><span style=>2030 Travel is expected<span><div> <div> <div> <div> <div> <div><span style=>LIRemote<span><div> <div><span style=>LILV1<span><div> <div> <div> <div><strong>Our U S benefits are designed for your overall wellbeing<strong><div> <div> <div> <div><strong>Health coverage<strong> Weve got you covered with top of the line health plans including dental and vision We pay 100 of your premium and 85 for your family<div> <div><strong>Retirement plan<strong> Our retirement plan includes a 401K dollar per dollar match up to 6 with a cap of $6Kyear Immediate vesting<div> <div><strong>Wellness reimbursement<strong> We provide you with $100 monthly reimbursement that you can use on your gym membership a massage or your favorite online fitness classes <div> <div><strong>Learning and development<strong> We encourage your professional growth and offer a yearly development stipend of $3000 and mentorship program <div> <div><strong>Time off<strong> We offer a total of 15 vacation days plus 10 holidays and 7 sick days a year<div> <div><strong>Paid parental leave<strong> We love welcoming new members to our YubiFamily You will have 8 weeks paid 100 so you can take care of your new family <div> <div><strong>Commuter Benefits<strong> If you need to commute to the office we offer commuter benefits <div> <div><strong>Strong mission amp company values <strong>Were a global team on a global mission to make the internet more secure for everyone We believe that every persons work matters That you should always be nice stay humble and have fun and never take yourself too seriously<div> <div> <div> <div> <div> <div>We are an equal opportunity employer we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity or expression age marital status religion national origin disability protected Veteran status or any other characteristic protected by law Wed love to learn about what you can add to our diverse team We are an EVerify Participating Employer<div> <div> <div> <div>Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees Yubico is not responsible for any fees related to unsolicited resumes or referrals<div> <div> <div> <div>Personal data submitted through this form is used for managing Yubicos recruitment activities which include facilitating any application you make setting up and conducting interviews and tests for applicants evaluating and assessing results and selecting candidates and as otherwise needed in our recruitment and onboarding processes The use of your personal data may also be necessary prior to entering into a contract with you that is prior to offering you a job with Yubico Your personal data will only be used for the purposes for which it was collected and in accordance with the <a class=postingslink href=httpswwwyubicocomsupporttermsconditionsprivacynotice rel=nofollow>Yubico Privacy Notice<a> We only keep your personal data for as long as necessary and in compliance with Yubicos record retention policies If you have asked us to we will keep you informed of other opportunities at Yubico We do this in various ways including email and by phone If at any time you do not want us to contact you or use your information as described herein please contact us at jobsyubicocom to let us know and we will delete all such information Providing your personal data is voluntary but necessary to join our talent community and if you do not agree to provide your data we will not be able to consider you as part of our talent community<div> <div> <div> <div>As part of providing the requested service we will transfer your data to be processed by <a class=postingslink href=httpswwwlevercowpcontentuploads202007LeverPrivacyDataSheetpdf rel=nofollow>Lever Inc<a> a service provider contracted by Yubico AB andor its subsidiaries that meets legally mandated privacy requirements The Yubico Privacy Notice offers more information about Yubico privacy practices including the lawful basis for processing of personal data how to lodge a complaint with the supervisory authority and how to contact Yubico to exercise your data subject rights In this notice when we refer to Yubico us we or our we mean the Yubico group company or companies that you apply to or correspond with and which are responsible for any personal data collected about you <div> <img src=httpsremotivecomjobtrack1899356blankgifsource=publicapi alt=>
Foundry Interface Engineer, ASIC- Proto
Company: Block
Location: USA
Posted Mar 06, 2024
Block is seeking a Process Engineer or Design Engineer with extensive experience in ASIC manufacturing and design to join their custom silicon team. The role involves working closely with foundry, design, and production test teams to analyze wafer data and make recommendations for design and process tuning. The successful candidate will engage with foundry partners, guide internal IP/design teams, collaborate with various engineering teams, and review silicon data against SPICE/design goals. The ideal candidate should have 10+ years of experience in FAB/Fabless environments, knowledge of device physics, and understanding of low power design techniques. Block offers competitive compensation, comprehensive benefits, and an inclusive work environment.
Organizational Change Lead
Company: Block
Location: USA
Posted Mar 05, 2024
<br><br><div class=h3>Company Description<div><p>Block is one company built from many blocks all united by the same purpose of economic empowerment The blocks that form our foundational teams People Finance Counsel Hardware Information Security Platform Infrastructure Engineering and more provide support and guidance at the corporate level They work across business groups and around the globe spanning time zones and disciplines to develop inclusive People policies forecast finances give legal counsel safeguard systems nurture new initiatives and more Every challenge creates possibilities and we need different perspectives to see them all Bring yours to Block<p><br><br><div class=h3>Job Description<div><p>The People Strategy team seeks an individual contributor who can holistically view the entire Block ecosystem to improve critical peoplerelated priorities You will play an important part in supporting leaders and managers in managing and promoting changes guided by the business and people strategy You will report to the Head of Global People Strategy and Planning for Block<p><p>Over time the role will support improving organizational effectiveness through change support activities insightdriven action progress monitoring and review<p><p>You Will<p><ul style=><li style=><p>Develop and implement change management plans to ensure employees adopt new initiatives with minimal resistance <p><li><li style=><p>Partner with internal comms and leadership to create change management plans that support global People initiatives These plans will address communications capability capacity culture partner management and targeted audience solutions to ensure successful organizational and behavioral change <p><li><li style=><p>Collaborate with and advise program leads across the People Team and provide practical support for activities within the change management plans <p><li><li style=><p>Work closely with People Strategy Partners PMO and the Process Excellence team to ensure that largescale initiatives and incubation projects are operationally ready <p><li><li style=><p>Translate system and process changes into clear actions for employees and partners <p><li><li style=><p>Monitor and review the implementation and effectiveness of the change management plans Make necessary adjustments to improve impact where needed<p><li><li style=><p>Create a comprehensive framework or playbook outlining the principles methodologies and best practices for effectively managing organizational change<p><li><li style=><p>Standardize change management processes and procedures across different projects and initiatives to ensure consistency and alignment with organizational goals<p><li><li style=><p>Assess the organizations readiness for change by identifying potential barriers risks and challenges that may hinder successful implementation<p><li><ul><br><br><div class=h3>Qualifications<div><p>You Have<p><ul style=><li style=><p>At least five years of work experience in organizational change and development Experience in the FinTech or tech industry is ideal<p><li><li style=><p>Knowledge of the product design process within HR and familiarity with implementing enterprisewide change<p><li><li style=><p>A history building trusting relationships gain credibility and partner with leaders and peers<p><li><li style=><p>A passion for employee engagement and creating an environment where employees can excel<p><li><li style=><p>Project management skills including proficiency with tools like Google Docs Sheets and Slides and a comprehensive understanding of change management principles and methodologies<p><li><ul><br><br><div class=h3>Additional Information<div><p>Block takes a marketbased approach to pay and pay may vary depending on your location US locations are categorized into one of four zones based on a cost of labor index for that geographic area The successful candidates starting pay will be determined based on jobrelated skills experience qualifications work location and market conditions These ranges may be modified in the future<br> <br> Zone A USD $135200 USD $202800<br> Zone B USD $125800 USD $188600<br> Zone C USD $119000 USD $178400<br> Zone D USD $108200 USD $162200<p><div><div><p>To find a locations zone designation please refer to this <a href=httpscareerssmartrecruiterscomSquaresalaryzones rel=nofollow>resource<a> If a location of interest is not listed please speak with a recruiter for additional information <p><p>Fulltime employee benefits include the following<p><ul style=><li style=>Healthcare coverage Medical Vision and Dental insurance<li><li style=>Health Savings Account and Flexible Spending Account<li><li style=>Retirement Plans including company match <li><li style=>Employee Stock Purchase Program<li><li style=>Wellness programs including access to mental health 11 financial planners and a monthly wellness allowance <li><li style=>Paid parental and caregiving leave<li><li style=>Paid time off including 12 paid holidays<li><li style=>Paid sick leave 1 hour per 26 hours worked max 80 hours per calendar year to the extent legally permissible for nonexempt employees and covered by our Flexible Time Off policy for exempt employees <li><li style=>Learning and Development resources<li><li style=>Paid Life insurance ADampD and disability benefits <li><ul><p>These benefits are further detailed in Blocks policies This role is also eligible to participate in Blocks equity plan subject to the terms of the applicable plans and policies and may be eligible for a signon bonus Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <p><strong>US and Canada EEOC Statement<strong><p><p>Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace Block is a proud equal opportunity employer We work hard to evaluate all employees and job applicants consistently without regard to race color religion gender national origin age disability pregnancy gender expression or identity sexual orientation citizenship or any other legally protected class <p><p>We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible <strong><em>Want to learn more about what were doing to build a workplace that is fair and square Check out our<em><strong><a href=httpssquareupcomusenaboutdiversityutmsource=jobdescription rel=nofollow><strong><em><u> I+D page<u><em><strong><a><strong><em><em><strong><p><p>Additionally we consider qualified applicants with criminal histories for employment on our team and always assess candidates on an individualized basis<p><p> <p> <p>Weve noticed a rise in recruiting impersonations across the industry where individuals are sending fake job offer emails Contact from any of our recruiters or employees will always come from an email address ending with <a href=httpblockxyz rel=nofollow>blockxyz<a> <a href=httpsquareupcom rel=nofollow>squareupcom<a> <a href=httptidalcom rel=nofollow>tidalcom<a> or afterpaycom <a href=httpclearpaycouk rel=nofollow>clearpaycouk<a><p> <p><em>Block Inc NYSE SQ is a global technology company with a focus on financial services Made up of Square Cash App Spiral TIDAL and TBD we build tools to help more people access the economy Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions business software and banking services With Cash App anyone can easily send spend or invest their money in stocks or Bitcoin Spiral formerly Square Crypto builds and funds free opensource Bitcoin projects Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution<em><p> <p><em>While there is no specific deadline to apply for this role on average US open roles are posted for 70 days before being filled by a successful candidate<em><p><img src=httpsremotivecomjobtrack1899894blankgifsource=publicapi alt=>
Software Engineer (L5)
Company: Netflix
Location: USA
Posted Mar 07, 2024
Netflix, the world's leading streaming entertainment service, is seeking a strong technical lead for its Consumer ML Model Serving team. The role involves owning and developing the long-term vision for the team, which provides the platform for computation, inference, and serving for nearly all consumer-facing ML/AI applications. The ideal candidate should have experience in building high-traffic, real-time distributed systems and ML infrastructure, supporting large-scale ML models, and translating research scientist requirements into generic platform offerings. The role requires a proactive, effective communicator with a strong bias towards action, and a BS/MS in Computer Science, Applied Math, Engineering, or a related field. Netflix offers a competitive compensation structure, comprehensive benefits, and a unique culture.
Organizational Change Lead
Company: Block
Location: USA
Posted Mar 05, 2024
<p><br><br><p> <div class=h3>Company Description<div> <p>Block is one company built from many blocks all united by the same purpose of economic empowerment The blocks that form our foundational teams People Finance Counsel Hardware Information Security Platform Infrastructure Engineering and more provide support and guidance at the corporate level They work across business groups and around the globe spanning time zones and disciplines to develop inclusive People policies forecast finances give legal counsel safeguard systems nurture new initiatives and more Every challenge creates possibilities and we need different perspectives to see them all Bring yours to Block<p> <p><br><br><p> <div class=h3>Job Description<div> <p>The People Strategy team seeks an individual contributor who can holistically view the entire Block ecosystem to improve critical peoplerelated priorities You will play an important part in supporting leaders and managers in managing and promoting changes guided by the business and people strategy You will report to the Head of Global People Strategy and Planning for Block<p> <p>Over time the role will support improving organizational effectiveness through change support activities insightdriven action progress monitoring and review<p> <p>You Will<p> <ul style=> <li style=> <p>Develop and implement change management plans to ensure employees adopt new initiatives with minimal resistance <p> <li> <li style=> <p>Partner with internal comms and leadership to create change management plans that support global People initiatives These plans will address communications capability capacity culture partner management and targeted audience solutions to ensure successful organizational and behavioral change <p> <li> <li style=> <p>Collaborate with and advise program leads across the People Team and provide practical support for activities within the change management plans <p> <li> <li style=> <p>Work closely with People Strategy Partners PMO and the Process Excellence team to ensure that largescale initiatives and incubation projects are operationally ready <p> <li> <li style=> <p>Translate system and process changes into clear actions for employees and partners <p> <li> <li style=> <p>Monitor and review the implementation and effectiveness of the change management plans Make necessary adjustments to improve impact where needed<p> <li> <li style=> <p>Create a comprehensive framework or playbook outlining the principles methodologies and best practices for effectively managing organizational change<p> <li> <li style=> <p>Standardize change management processes and procedures across different projects and initiatives to ensure consistency and alignment with organizational goals<p> <li> <li style=> <p>Assess the organizations readiness for change by identifying potential barriers risks and challenges that may hinder successful implementation<p> <li> <ul> <p><br><br><p> <div class=h3>Qualifications<div> <p>You Have<p> <ul style=> <li style=> <p>At least five years of work experience in organizational change and development Experience in the FinTech or tech industry is ideal<p> <li> <li style=> <p>Knowledge of the product design process within HR and familiarity with implementing enterprisewide change<p> <li> <li style=> <p>A history building trusting relationships gain credibility and partner with leaders and peers<p> <li> <li style=> <p>A passion for employee engagement and creating an environment where employees can excel<p> <li> <li style=> <p>Project management skills including proficiency with tools like Google Docs Sheets and Slides and a comprehensive understanding of change management principles and methodologies<p> <li> <ul> <p><br><br><p> <div class=h3>Additional Information<div> <p>Block takes a marketbased approach to pay and pay may vary depending on your location US locations are categorized into one of four zones based on a cost of labor index for that geographic area The successful candidates starting pay will be determined based on jobrelated skills experience qualifications work location and market conditions These ranges may be modified in the future<br><br>Zone A USD $135200 USD $202800<br>Zone B USD $125800 USD $188600<br>Zone C USD $119000 USD $178400<br>Zone D USD $108200 USD $162200<p> <div> <div> <p>To find a locations zone designation please refer to this <a href=httpscareerssmartrecruiterscomSquaresalaryzones rel=nofollow>resource<a> If a location of interest is not listed please speak with a recruiter for additional information <p> <p>Fulltime employee benefits include the following<p> <ul style=> <li style=>Healthcare coverage Medical Vision and Dental insurance<li> <li style=>Health Savings Account and Flexible Spending Account<li> <li style=>Retirement Plans including company match <li> <li style=>Employee Stock Purchase Program<li> <li style=>Wellness programs including access to mental health 11 financial planners and a monthly wellness allowance <li> <li style=>Paid parental and caregiving leave<li> <li style=>Paid time off including 12 paid holidays<li> <li style=>Paid sick leave 1 hour per 26 hours worked max 80 hours per calendar year to the extent legally permissible for nonexempt employees and covered by our Flexible Time Off policy for exempt employees <li> <li style=>Learning and Development resources<li> <li style=>Paid Life insurance ADampD and disability benefits <li> <ul> <p>These benefits are further detailed in Blocks policies This role is also eligible to participate in Blocks equity plan subject to the terms of the applicable plans and policies and may be eligible for a signon bonus Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans<p> <p><strong>US and Canada EEOC Statement<strong><p> <p>Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace Block is a proud equal opportunity employer We work hard to evaluate all employees and job applicants consistently without regard to race color religion gender national origin age disability pregnancy gender expression or identity sexual orientation citizenship or any other legally protected class <p> <p>We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible <strong><em>Want to learn more about what were doing to build a workplace that is fair and square Check out our<em><strong><a href=httpssquareupcomusenaboutdiversityutmsource=jobdescription rel=nofollow><strong><em><u> I+D page<u><em><strong><a><strong><em><em><strong><p> <p>Additionally we consider qualified applicants with criminal histories for employment on our team and always assess candidates on an individualized basis<p> <p> <p> <p>Weve noticed a rise in recruiting impersonations across the industry where individuals are sending fake job offer emails Contact from any of our recruiters or employees will always come from an email address ending with <a href=httpblockxyz rel=nofollow>blockxyz<a> <a href=httpsquareupcom rel=nofollow>squareupcom<a> <a href=httptidalcom rel=nofollow>tidalcom<a> or afterpaycom <a href=httpclearpaycouk rel=nofollow>clearpaycouk<a><p> <p><em>Block Inc NYSE SQ is a global technology company with a focus on financial services Made up of Square Cash App Spiral TIDAL and TBD we build tools to help more people access the economy Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions business software and banking services With Cash App anyone can easily send spend or invest their money in stocks or Bitcoin Spiral formerly Square Crypto builds and funds free opensource Bitcoin projects Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution<em><p> <p><em>While there is no specific deadline to apply for this role on average US open roles are posted for 70 days before being filled by a successful candidate<em><p> <img src=httpsremotivecomjobtrack1899894blankgifsource=publicapi alt=>