Hospital Jobs in San Mateo, CA
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Technical Customer Support Associate Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
<p>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative It’s the web made betternbsp<p> <p>We’re looking for a Technical Customer Support Associate to help empower our customers to do their best work and make Webflow the best product possiblenbsp<p> <h2><strong>About the rolenbsp<strong><h2> <ul> <li>Location Remotefirst United States BC amp ON Canadanbsp<li> <li>Required time zones Americas US Canada<li> <li>Fulltime 40 hours per week Working Saturday and Sunday<li> <li>Our cash compensation amount for this role ranges from $69000 $81000 for most US locations and $77000 $89000 for US locations with a higher cost of labor All figures cited above are in $USD and pertain to workers located in the United States Pay is based on several factors including market location and may vary depending on job related experience knowledge qualifications and skills<li> <li>Reporting to a Senior Manager Technical Supportnbsp<li> <ul> <p>As a <strong>Technical Customer Support Associate<strong> you’ll …nbsp<p> <ul> <li>Provide consistently highquality customer experiences for all Webflow customersnbsp<li> <li>Help customers in support queues using applications including but not limited to Zendesk and Jira<li> <li>File bugs troubleshoot issues and collaborate with the team to provide an excellent customer experience<li> <li>Advocate for our customers and work closely with your team and manager to find areas of improvement within our product and servicesnbsp<li> <ul> <h2><strong>About younbsp<strong><h2> <p>You’ll thrive as a <strong>Technical Support Associate<strong> if you<p> <ul> <li>Have demonstrated experience with providing hightouch customer support over email phones and live chat in SAAS or technical customer servicenbsp<li> <li>One to two years experience working in a technical support environment<li> <li>Ability to self learn and keep up with an evolving product and technical features<li> <li>Possess a deep understanding of Webflow products or have experience with other web design tools or platforms<li> <li>Understand HTML CSS DNS Javascript or have advanced understanding of Webflow<li> <li>Exhibit analytical reasoning and critical thinking skills for technical troubleshootingnbsp<li> <li>Have the ability to learn new digital tools quickly<li> <li>Work autonomously creatively and kindly with your teammates while empowering and supporting those around you<li> <li>Practice radical candor with your colleagues to communicate clearly You can start from the common ground as a great listener and work towards creative solutions with others<li> <li>Advocate for others – including customers and colleagues – and you want to build a career in customer support<li> <li>Have demonstrated written and verbal communication skills in the English languagenbsp<li> <li>Experience working with Zendesk and Confluencenbsp<li> <ul> <p>Even if you don’t meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<p> <p><strong>Our Core Behaviors<strong><strong><br><strong><p> <ul> <li><strong>Obsess over customer experience<strong> We deeply understand <em>what<em> we’re building and <em>who<em> we’re building for and serving We define the leading edge of what’s possible in our industry and deliver the future for our customers<li> <li><strong>Move with heartfelt urgency<strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<li> <li><strong>Say the hard thing with care<strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and don’t sugarcoat things — and we do so with respect maturity and care<li> <li><strong>Make your mark<strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em>team<em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<li> <ul> <h3><strong>Benefits amp wellness<strong><h3> <ul> <li>Equity ownership RSUs in a growing privatelyowned company<li> <li>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<li> <li>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<li> <li>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<li> <li>Access to mental wellness coaching therapy and Employee Assistance Program<li> <li>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<li> <li>Professional career coaching internal learning amp development programs<li> <li>401k plan and financial wellness benefits like CPA or financial advisor coverage<li> <li>Commuter benefits for inoffice workers<li> <ul> <p><em>Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks<em><p> <h3><strong>Be you with us<strong><h3> <p>At Webflow equality is a core tenet of our culture We are <a href=httpswebflowcomdiversityequityinclusion>committed<a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<p> <h3><strong>Stay connected<strong><h3> <h3><span style=fontsize 10pt>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoornbsp<span><h3> <h3><strong>Please note<strong><h3> <p><em>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<em><p> <p><em>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<em><p> <p><a href=httpswebflowcomlegalapplicantprivacynotice><em>Webflow Applicant Privacy Notice<em><a><p><br><br>Please mention the word THOUGHTFULNESS and tag RNTIuMTYwLjExMS41Ng== when applying to show you read the job post completely RNTIuMTYwLjExMS41Ng== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human
Technical Customer Support Specialist Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. Please note: To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Be you, with us At Webflow, equality is a core tenet of our culture. Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program Access to mental wellness coaching, therapy, and Employee Assistance Program Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth Professional career coaching, internal learning & development programs 401k plan and financial wellness benefits, like CPA or financial advisor coverage Commuter benefits for in-office workers Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks. We may obtain one or more background screening reports about you, solely for employment purposes. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Our best work often comes from intelligent debate, critique, and even difficult conversations. Benefits & wellness Equity ownership (RSUs) in a growing, privately-owned company 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws.
Senior Product Manager - Storage Modeling
Company: Qcells
Location: San Francisco, CA
Posted Dec 07, 2023
Growing Energy Labs, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We offer competitive compensation, comprehensive benefits, and a supportive work environment focused on innovation and professional growth. Manage the product launch process, including developing launch plans, coordinating with stakeholders, and measuring launch success. Experience working with workflow tools like JIRA, Agile Development methods, Confluence and Aha! All other duties as assigned by Senior Management REQUIRED QUALIFICATIONS Bachelor’s degree in electrical/electronic engineering, computer science, renewable/ sustainable energy, MBA, or a related field. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. 5+ years of experience in product management, with a track record of successfully launching and growing software products. This is a high-visibility, high-impact position. Experience with PV/ Energy storage design software or a related field strongly preferred Experience working in energy storage and solar industry, especially behind-the-meter energy storage and solar projects Knowledge of utilizing energy storage for bill management, utility DER programs participation Strong analytical skills and experience using data to inform product decisions Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Senior Site Reliability Engineer
Company: SHEIN Technology LLC
Location: San Diego, CA
Posted Dec 01, 2023
), continuous integration/build systems, Java, SQL and NoSQL databases Track record monitoring and analyzing system performance, isolating issues or bottlenecks that could impact reliability, performance and scalability Strong experience with observability tools such as Grafana, Prometheus, Zabbix etc Good experience in any of the scripting/programming languages: Python, GoLang etc Experience with one or more OSS technologies like Elasticsearch, Kafka and Redis Familiar with container technology, such as: Docker, Kubernetes, Mesos, etc. Benefits and Culture Healthcare (medical, dental, vision, prescription drugs)Health Savings Account with Employer FundingFlexible Spending Accounts (Healthcare and Dependent care)Company-Paid Basic Life/AD&D insuranceCompany-Paid Short-Term and Long-Term DisabilityVoluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)Employee Assistance ProgramBusiness Travel Accident Insurance401(k) savings plan with discretionary company match and access to a financial advisorVacation, Paid holidays and sick daysEmployee Discounts Perks (HQ Location) Free weekly catered lunch at HQDog-Friendly officeFree Gym Access at HQFree Swag GiveawaysAnnual Holiday PartyInvitations to pop-ups and other company eventsComplimentary daily office snacks and beveragesFree Shuttle Service from HQ to LA Union StationSHEIN Distribution is an equal opportunity employer committed to a diverse workplace environment. Understanding and experience with SRE concepts and practices, including being an advocate for the elimination of toil and drive simple solutions Good verbal and written communication skills, and be able to work effectively with geographically remote teams Experience with big data related component operation and maintenance experience (hadoop/yarn/hbase/hive/spark, etc.) To accomplish this, the team combines software development, networking and systems engineering expertise, and a strong desire to be challenged by problems of scale and complexity to make our service better for our customers. Solid understanding of Linux system is a big plus Pay $107,600.00 min - $180,200.00 max annually, Bonus & RSU offered. Job Responsibilities Participate in an on-call rotation to ensure 24/7/365 availability of SHEIN's production system Supervise capacity & utilization and work closely with cross-functional teams to orchestrate scale-up/down of the services Own & operate critical open-source services like Elasticsearch, Kafka, RabbitMQ, Redis Build tools and design processes that help improve observability and system resiliency of the platform Triage Site Availability Incidents and proactively work towards reducing MTTR for customer impacting incidents Partner with Service owners to implement Service Level Metrics & Service Level Objectives that act as service level health indicators Establish design patterns for monitoring, benchmarking and deploying new features for the backend services Develop and maintain technical documentation, network diagrams, runbooks, and procedures Driving initiatives to evolve our current platform to increase efficiency and keep it in line with current standards and best practices Responding to production incidents and using your experience in software development, systems engineering, and networking to proactively prevent repeatable issues Provide relief and sustainable resolution to issues within our infrastructure Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design Join a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions Drive efficiencies through software improvement and root cause analysis resulting in service delivery, maturity, and scalability Job Requirements Bachelor's degree in Computer Science or Information Systems or equivalent technical discipline Minimum 3 years working experience in an enterprise 24/7 production environment supporting mission-critical, real-time, high-traffic applications, especially in cloud environments Systematic problem-solving approach, combined with a sense of ownership and drive Full-stack debugging and performance optimization ability, including knowledge of Cloud systems (load balancing, caching, content distribution, etc. In SHEIN, we work with outstanding, creative, and capable peers. Position Summary SHEIN Global Security and Risk Management (GSRM) is a global security organization that oversees security infrastructure, risk management, data privacy, business fraud, governance, and regulatory compliance across SHEIN's global footprint. They strive to build the most reliable and performant systems on the planet.SREs work closely cross-functional teams to ensure we have the right set of tools to generate, collect, analyze, visualize and alert on operational data, so we know exactly what happens across the ecosystem and can see problems before they occur and address them as quickly as possible.They are also responsible for improving Operational Efficiency, Utilization and System Resiliency of the Platform. It is composed of a team of security professionals, innovators and thought leaders that have had decades of global security experience, led large scale transformations, and served in Fortune 500 executive roles.We are looking for a Senior Site Reliability Engineer (Official Title: Senior Site Reliability Engineer I) for our San Diego, CA-based office hub.
Technical Customer Support Associate Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. Please note: To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment. Be you, with us At Webflow, equality is a core tenet of our culture. Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program Access to mental wellness coaching, therapy, and Employee Assistance Program Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth Professional career coaching, internal learning & development programs 401k plan and financial wellness benefits, like CPA or financial advisor coverage Commuter benefits for in-office workers Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks. We may obtain one or more background screening reports about you, solely for employment purposes. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Our best work often comes from intelligent debate, critique, and even difficult conversations. Benefits & wellness Equity ownership (RSUs) in a growing, privately-owned company 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws.
Technical Customer Support Specialist Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. Please note: To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Be you, with us At Webflow, equality is a core tenet of our culture. Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program Access to mental wellness coaching, therapy, and Employee Assistance Program Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth Professional career coaching, internal learning & development programs 401k plan and financial wellness benefits, like CPA or financial advisor coverage Commuter benefits for in-office workers Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks. We may obtain one or more background screening reports about you, solely for employment purposes. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Our best work often comes from intelligent debate, critique, and even difficult conversations. Benefits & wellness Equity ownership (RSUs) in a growing, privately-owned company 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws.
Technical Customer Support Specialist Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
<p>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative It’s the web made betternbsp<p> <p>nbspWe’re looking for a Technical Customer Support Specialist to help empower our customers to do their best work and make Webflow the best product possiblenbsp<p> <h2><strong>About the rolenbsp<strong><h2> <ul> <li>Location Remotefirst United States BC amp ON Canadanbsp<li> <li>Required time zones Americas US Canada<li> <li>Fulltime 40 hours per week Working Saturday and Sunday<li> <li>Our cash compensation amount for this role ranges from $77000 $97000 for most US locations and $85000 $108000 for US locations with a higher cost of labor All figures cited above are in $USD and pertain to workers located in the United States Pay is based on several factors including market location and may vary depending on job related experience knowledge qualifications and skills<li> <li>Reporting to a Senior Manager Technical Supportnbsp<li> <ul> <p>As a <strong>Technical Support Specialist<strong> you’ll …nbsp<p> <ul> <li>Provide consistently highquality customer experiences to all Webflow customersnbsp<li> <li>Help customers in support queues using applications including but not limited to Zendesk and Jira<li> <li>File bugs troubleshoot issues and collaborate with the team to provide an excellent customer experience<li> <li>Advocate for our customers and work closely with your team and manager to find areas of improvement within our product and servicesnbsp<li> <ul> <h2><strong>About younbsp<strong><h2> <p>You’ll thrive as a <strong>Technical Support Specialist<strong> if you<p> <ul> <li>Have demonstrated experience with providing hightouch customer support over email phones and live chat in SAAS or technical customer servicenbsp<li> <li>Two to five years experience working in a technical support environment<li> <li>Ability to self learn and keep up with an evolving product and technical features<li> <li>Be able to build leadership skills by sharing functional knowledge with junior team members<li> <li>Possess a deep understanding of Webflow products or have experience with other web design tools or platforms<li> <li>Understand HTML CSS DNS Javascript or have advanced understanding of Webflow<li> <li>Exhibit analytical reasoning and critical thinking skills for technical troubleshootingnbsp<li> <li>Have the ability to learn new digital tools quickly<li> <li>Work autonomously creatively and kindly with your teammates while empowering and supporting those around you<li> <li>Practice radical candor with your colleagues to communicate clearly You can start from the common ground as a great listener and work towards creative solutions with others<li> <li>Advocate for others – including customers and colleagues – and you want to build a career in customer support<li> <li>Have demonstrated written and verbal communication skills in the English languagenbsp<li> <li>Experience working with Zendesk and Confluencenbsp<li> <ul> <p>Even if you don’t meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<p> <p><strong>Our Core Behaviors<strong><strong><br><strong><p> <ul> <li><strong>Obsess over customer experience<strong> We deeply understand <em>what<em> we’re building and <em>who<em> we’re building for and serving We define the leading edge of what’s possible in our industry and deliver the future for our customers<li> <li><strong>Move with heartfelt urgency<strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<li> <li><strong>Say the hard thing with care<strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and don’t sugarcoat things — and we do so with respect maturity and care<li> <li><strong>Make your mark<strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em>team<em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<li> <ul> <h3><strong>Benefits amp wellness<strong><h3> <ul> <li>Equity ownership RSUs in a growing privatelyowned company<li> <li>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<li> <li>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<li> <li>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<li> <li>Access to mental wellness coaching therapy and Employee Assistance Program<li> <li>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<li> <li>Professional career coaching internal learning amp development programs<li> <li>401k plan and financial wellness benefits like CPA or financial advisor coverage<li> <li>Commuter benefits for inoffice workers<li> <ul> <p><em>Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks<em><p> <h3><strong>Be you with us<strong><h3> <p>At Webflow equality is a core tenet of our culture We are <a href=httpswebflowcomdiversityequityinclusion>committed<a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<p> <h3><strong>Stay connected<strong><h3> <h3><span style=fontsize 10pt>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoornbsp<span><h3> <h3><strong>Please note<strong><h3> <p><em>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<em><p> <p><em>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<em><p> <p><a href=httpswebflowcomlegalapplicantprivacynotice><em>Webflow Applicant Privacy Notice<em><a><p><br><br>Please mention the word SENSIBLY and tag RNTIuMTYwLjExMS41Ng== when applying to show you read the job post completely RNTIuMTYwLjExMS41Ng== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human
Technical Customer Support Associate Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Webflow, a leading visual development platform, is seeking a Technical Customer Support Associate. The role involves providing high-quality customer support, troubleshooting issues, and collaborating with the team to improve the product. The ideal candidate should have experience in SaaS or technical customer service, understand Webflow products, and possess analytical reasoning skills. The company offers competitive compensation, benefits, and a positive work culture.
Technical Customer Support Associate Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. Please note: To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment. Be you, with us At Webflow, equality is a core tenet of our culture. Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program Access to mental wellness coaching, therapy, and Employee Assistance Program Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth Professional career coaching, internal learning & development programs 401k plan and financial wellness benefits, like CPA or financial advisor coverage Commuter benefits for in-office workers Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks. We may obtain one or more background screening reports about you, solely for employment purposes. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Our best work often comes from intelligent debate, critique, and even difficult conversations. Benefits & wellness Equity ownership (RSUs) in a growing, privately-owned company 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws.
Technical Customer Support Specialist Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Webflow is a leading visual development platform that empowers people to build websites visually, saving engineering time. They are looking for a Technical Customer Support Specialist to help customers and make the product better. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.
Scrum Master
Company: SHEIN Technology LLC
Location: Los Angeles, CA
Posted Dec 03, 2023
Utilize your influence, leadership, project management skills, and knowledge of Agile, to deliver customer value and to increase the effectiveness and velocity of the teams.Responsibilities:• Subject Matter Expert for agile methodologies and practices• Facilitate daily scrum, sprint planning, sprint demo and iteration meetings• Remove impediments that hinder project progress• Manage Jira projects, create and enhance Jira system within corporate guidelines• Create KPIs, progress reports, burndown charts, and dashboards to monitor progress. - $148,700.00 max annually, Bonus offered.SHEIN Benefits and Culture:Healthcare (medical, dental, vision, prescription drugs) Health Savings Account with Employer Funding Flexible Spending Accounts (Healthcare and Dependent care) Company-Paid Basic Life/AD&D insurance Company-Paid Short-Term and Long-Term Disability Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) Employee Assistance Program Business Travel Accident Insurance 401(k) savings plan with discretionary company match and access to a financial advisor Vacation, Paid holidays and sick days Employee Discounts Perks (HQ Location) Free weekly catered lunch at HQ Dog-Friendly office Free Gym Access at HQ Free Swag Giveaways Annual Holiday Party Invitations to pop-ups and other company events Complimentary daily office snacks and beverages Free Shuttle Service from HQ to LA Union Station SHEIN Technology is an equal opportunity employer committed to a diverse workplace environment. Provide to teams and leadership.• Lead projects or project steps within a broader project and / or solve project objectives while working independently with minimal direction and guidanceSkills and Qualifications:• Mandarin speaking is strongly preferred• Bachelor's degree or higher in business or technology field of study• 5+ years as an IT Scrum Master that diligently applies Scrum principles, practices, and theory• Understand the fundamentals concepts of software development, including continuous integration and deployment best practices.• Well versed in JIRA and JQL to be able to provide realistic data to stakeholders and support PO and PM to manage expectations.• Experience in Agile measurement techniques and in establishing key metrics for tracking team effectiveness and velocity.• Scrum Master Certification is a plus; SAFe® or PMI Agile®• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.• Facilitate continuous improvement of the process, practices, and templates.• Knowledge of other Agile approaches: XP, Kanban, Safe, FDD, etc• High level of personal integrity, with the ability to professionally handle confidential matters and exudes the appropriate level of judgment and maturity• Must be a strong communicator with exceptional verbal and written communication skills to translate the vision and strategy into clear priorities and direction, both internally and externally, and be able to work effectively with geographically remote teamsPay: $92,000.00 min. To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial and youtube.com/shein.Position Summary: We are looking for an experienced and take-charge Scrum Master II to lead SHEIN Technologies Agile process. We place a premium on choice, delivering more than 6,000 new fashion, beauty, and lifestyle products daily with more than 600,000 items available. Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Los Angeles, and Singapore, along with other key markets. This SM owns the sprint cycles making sure releases happen in time and will promote continuous communication; as well as monitor and help improve team dynamics. We are a quasi-startup with multiple engineering teams that collaborate with their overseas counterparts and need a SM all-star to implement best practice agile methodology. Our mission is to help people express their individuality through the latest trends that are accessible and affordable. SHEIN reaches consumers across more than 150 countries and regions around the world.
Site Reliability Engineer, Cloud
Company: Qcells
Location: San Francisco, CA
Posted Dec 03, 2023
Growing Energy Labs, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Proficiency in monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack). Experience with configuration management, infrastructure as code, and orchestration tools (we use Ansible, Terraform, and Kubernetes). Strong programming and scripting skills (e.g., Python, Shell, Java) for automation and tools development. Energy domain experience preferred. Deep understanding of distributed systems, cloud computing, and containerization technologies. Documentation: Contribute to documentation of production processes, systems, and incident response playbooks. Excellent communication and skills. Performance Optimization: Work on performance tuning, profiling, and optimization of systems, making them faster and more efficient. Experience with APM (Application Performance Monitoring) tools.