Tech Jobs in Baton Rouge, LA
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Baton Rouge's tech scene is accelerating thanks to a diversified economy that blends energy, healthcare, and research. LSU’s Innovation Hub brings start‑ups to the city, while established firms like Honeywell and Shell Energy Services maintain a steady demand for software engineers, data scientists and cybersecurity specialists. The city’s steady population growth and growing venture capital presence make Baton Rouge an attractive spot for tech talent seeking new opportunities.
Tech roles in Baton Rouge span from energy‑focused software development at Shell Energy Services and Honeywell, to healthcare informatics at Northshore Hospital, to data analytics for the Louisiana State University research labs. Start‑ups in the Innovation Hub often look for full‑stack developers, UX designers and DevOps engineers, while the city’s logistics companies need supply‑chain analysts and AI engineers. The region also hosts a growing number of fintech and agri‑tech firms.
Baton Rouge’s cost of living is roughly 12% below the national average, with median home prices near $200,000 and monthly utilities under $150. Because housing and daily expenses can vary widely by neighborhood—such as the upscale West End versus the more affordable Downtown—salary transparency helps candidates compare offers accurately. Knowing the exact compensation range enables applicants to decide whether a role’s salary, benefits and relocation incentives truly match their expectations.
Management Trainee
Company: Linking Minds
Location: Baton Rouge, LA
Posted Feb 29, 2024
<p><span><span><span><span><span><span>We are seeking an individual who embodies the ideal fusion of a professional culture and the adaptability often associated with the service industry Our vision is to establish a work environment that acknowledges our shared humanity while upholding the highest standards of professionalism ensuring that all our team members can advance their careers without being confined to traditional deskbound roles<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>At <strong>Linking Minds<strong> our approach to Management training and development sets us apart We are committed to providing comprehensive handson training which lays an unshakeable foundation for each <span><span><span><span><span><span><span><span><span><span><span><span>Management Trainee<span><span><span><span><span><span><span><span><span><span><span><span> to build upon This approach is possible through a supportive team culture where mentorship and training are integral to every task undertaken Our promotion structure is entirely meritbased with no regard for seniority favoritism or nepotism<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>The primary responsibilities of our <span><span><span><span><span><span><span><span><span><span><span><span>Management Trainees<span><span><span><span><span><span><span><span><span><span><span><span> include delivering exceptional customer service at renowned retail establishments mastering the fundamentals of direct marketing sales and services for both instore and direct clients and becoming the dedicated ambassador for our clients offerings Clear and effective communication with our managerial team is paramount to addressing customer needs and continued personal growth is facilitated through participation in training and development sessions organized by both our company and our clients<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>Requirements for the <span><span><span><span><span><span><span><span><span><span><span><span>Management Trainee<span><span><span><span><span><span><span><span><span><span><span><span> position are as follows<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Previous customer service or service industry experience is preferred although not mandatory<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>A high level of motivation and passion for growth<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>The ability to meet deadlines and adapt as required in response to the everchanging demands of our clients<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Availability for fulltime employment<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>A strong aptitude for working independently as well as collaboratively within a team environment<span><span><span><span><span><span><li> <ul><p><br > <p> <p><span><span><span><span><span><span>LIOnsite<span><span><span><span><span><span><p> <p><p>
Technical Success Manager
Company: Snyk
Location: Baton Rouge, LA
Posted Feb 27, 2024
Snyk is a developer security platform that helps development teams find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure. They are looking for a Technical Success Manager to help customers enable security within their Software Development Life Cycle and DevSecOps transformations.
Freelance Motion Graphics Artist
Company: The Refinery Creative
Location: Greater LA Area
Posted Feb 27, 2024
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Whether you work remotely, come to the office on occasion, or prefer to work onsite, you’ll feel like part of the team. Salary Range $500 - $700 USD per day Rate offered will be dependent on factors such as one's qualifications, years of relevant experience and skillset. Enough about us, here’s what we’re looking for: Responsibilities You will execute a design and animation from a set of storyboards, while also bringing your creative vision to the table Work constructively with art directorial, editorial, account management, producers, or other team members, as applicable Demonstrate knowledge and usage of a wide variety of typography Understand and use appropriate templates, toolkits, and other standard motion graphic design projects either internally created or provided by clients Requirements Advanced level proficiency as an animator in After Effects as well as Cinema 4D Knowledge of Redshift render engine Proven cinematic design sensibility and ability to make a visual connection to the project narrative Ability and willingness to take project from concept through final delivery Typical working hours are 10am - 7pm PST. First off, we are seeking candidates who embody our core values – Refiners are talented, kind, client-focused, ego-free and passionate. Project duration is ~1 month from start date (needed ASAP). With most employees working virtually, we have continued to maintain a corporate culture in which caring for each other remains a top priority. We work with all of the major studios producing creative digital, A/V and print campaigns for theatrical properties and television/streaming content. We still celebrate everything – from birthdays to our Halloween costume contest to National Donut Day! The Refinery is an award-winning entertainment advertising agency located in Sherman Oaks.
Tax Staff - Summer 2024
Company: HCVT
Location: Greater LA Area
Posted Feb 26, 2024
HCVT is a professional services firm providing tax, audit, and advisory services. They value integrity, teamwork, and diversity. The company offers a hybrid working model, competitive salary range, and various benefits.
Senior Life Support Systems Engineer (ECLSS)
Company: Vast
Location: Greater LA Area
Posted Feb 28, 2024
<div> <p>At Vast our mission is to contribute to a future where billions of people are living and thriving in space We are building artificial gravity space stations allowing longterm stays in space without the adverse effects of zerogravity Our initial crewed space habitat will be Haven1 scheduled to be the worlds first commercial space station when it launches into low earth orbit in August 2025 Our team is<strong> allin<strong> committed to executing our mission safely and on time If you want to work with the most talented people on Earth furthering space exploration for humanity come join us<p> <div> <p>As a Life Support Systems Engineer at Vast you will have the opportunity to utilize your knowledge experience and creativity to develop novel solutions at the cutting edge of space technology Our team is developing the necessary hardware to maintain environmental and thermal control as well as support life onboard our artificialgravity commercial space station This is a challenging role as it involves design analysis testing and manufacturing of components that are absolutely critical to the safety of future astronauts and passengers<p> <p>Responsibilities <p> <ul><li>Own the design and development of the environmental and thermal control systems for our artificialgravity space station from initial design trades to fully functional and validated system<li> <li>Iterate on manufacturing processes and development testing in a fastpaced environment<li> <li>Own the project delivery timeline from early design through production launch and orbit insertion<li> <li>Perform systems engineering tasks and fluid analyses<li> <li>Lead design reviews internally and externally with suppliers and customers<li> <li>Work with interdisciplinary stakeholders to ensure the component will integrate with the necessary avionics software and mission operations systems<li> <li>Make sure that all designs are manufacturable and reliable<li> <li>Bring technical excellence to everything you do<li> <ul><p>Basic Qualifications<p> <ul><li>Bachelors degree in an engineering or science discipline<li> <li>5+ years of experience working with fluid or environmental control systems or components<li> <li>3+ years of handson hardware experience performing fabrication assembly andor testing<li> <ul><p>Preferred Qualifications<p> <ul><li>Masters degree in an engineering discipline<li> <li>Proactive problemsolving skills such as failure analysis root cause investigation and design of experiment creation<li> <li>Ability to perform trade studies using first principles and engineering fundamentals to make clear recommendations even with partial information<li> <li>Experience with rotating machinery<li> <li>Experience with soft goods<li> <li>Experienced in NX<li> <li>Solid understanding and application of geometric dimensioning and tolerancing GDampT and tolerance stackup analysis<li> <li>Experience with structural analysis methods hand calcs FEMAP ANSYS in order to optimize hardware to strength requirements as well as to evaluate for life and fracture<li> <li>Knowledge of metallic and fluid system manufacturing techniques processes equipment and other processes such as machining welding brazing tube bending etcetera<li> <li>Able to work well in an integrated collaborative team environment including frequent interactions with technicians other engineers and managers<li> <li>Highly selfmotivated with strong organizational and writtenoral communication skills able to prioritize and execute tasks in a highpressure environment with the ongoing drive for continuous improvement in all aspects of work<li> <ul><div> <p><strong>COMPENSATION AND BENEFITS<strong><p> <p> <p> <p>Base salary will vary depending on jobrelated knowledge education skills experience business needs and market demand Salary is just one component of our comprehensive compensation package Fulltime employees also receive company equity as well as access to a full suite of compelling benefits and perks including 100 medical dental and vision coverage for employees and dependents flexible paid time off for exempt staff and up to 15 days of vacation for nonexempt staff paid parental leave short and longterm disability insurance life insurance free catered meals and snacks and beverages access to a 401k retirement plan One Medical membership ClassPass credits personalized mental healthcare through Spring Health and other discounts and perks<p> <div> <p><strong>US EXPORT CONTROL COMPLIANCE STATUS<strong><p> <p>The person hired will have access to information and items subject to US export controls and therefore must either be a US person as defined by 22 CFR 12062 or otherwise eligible for deemed export licensing This status includes US citizens US nationals lawful permanent residents green card holders and asylees and refugees with such status granted not pending<p><div> <p> <p> <p><strong>EQUAL OPPORTUNITY<strong><p> <p>Vast is an Equal Opportunity Employer employment with Vast is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national originethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status<p> <div>
Sr. Data Analytics Engineer - Remote
Company: Harbor Freight Tools
Location: Greater LA Area
Posted Feb 28, 2024
The Data & Analytics team at Harbor Freight Tools is seeking a Senior Data Analytics Engineer with strong organizational skills and experience in managing diverse workloads in a fast-paced environment. The role involves analyzing large data sets, collaborating with business partners and management teams, and designing and developing data infrastructure. The ideal candidate should have a Bachelor's or Master's degree in Computer Science or Information Systems, 4+ years of relevant experience, and expertise in data modeling, ETL architecture, and report design. The position offers a competitive salary range, comprehensive benefits, and the opportunity to work in a dynamic, family-owned business with significant growth potential.
Rating Analyst I
Company: Warner Pacific Insurance Services
Location: Greater LA Area
Posted Feb 26, 2024
We offer a range of market-competitive benefits that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short- and long-term disability benefits, 401(k) + match, and life insurance. Ability to sit for long periods of time, lift a minimum of 5 pounds, file, stand, bend, reach, pull. This range may be modified in the future. Ability to prioritize work effectively. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Ability to type a minimum of 30 WPM. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. Ability to work assigned schedule at the assigned work location. Compensation Hourly Range*: $22.39 - $29.86 per hour Actual compensation may vary from posting based on work experience, education and/or skill level. The Company may ultimately pay more or less than the posted range.
Senior Accountant
Company: CF Industries Holdings, Inc.
Location: New Orleans, LA
Posted Feb 29, 2024
CF Industries is seeking a Finance & Accounting professional with 5-7 years of experience in various accounting areas. The role involves preparing and inputting journal entries for Natural Gas, Electricity, and Catalyst costs, participating in month-end closings, preparing key performance indicator reports, tracking capital projects, and assisting with property tax reports and payments. The successful candidate will also maintain Sarbanes Oxley documentation, assist with internal and external audits, and prepare budgets and quarterly updates. Strong communication skills, problem-solving abilities, and proficiency in Microsoft Office are required. CF Industries is an Equal Opportunity employer.
Fund Accountant
Company: K1 Investment Management
Location: Greater LA Area
Posted Feb 29, 2024
<p>K1 is seeking to expand our team by hiring an Accountant to oversee daytoday financial operational and compliance functions for the firm located in Manhattan Beach CA The ideal Fund Accountant possesses the competence and expertise necessary to skillfully navigate client thirdparty and internal relationships and provide close support to the Managing Director of Finance<p> <p>Our core values both define and distinguish us in our industry As such we believe in the importance of maintaining a team culture that aligns with our four core values Passion Persistence Humility and Excellence<p> <p>This position requires an understanding of internal and external accounting processes an ability to align with and support internal deal team and finance team members with high quality efficient deliverables as well as the competency to communicate effectively with consultants and clients<p> <p><u><strong>Key Responsibilities<strong><u><p> <ul><li>Assist in relationship management with internal and external resources such as internal deal teams external fund administrators external consultants and external auditors<li> <li>Meet all monthly quarterly and annual reporting deadlines for compliance and finance functions<li> <li>Coordinate with various internal and external parties for new fund launches<li> <li>Coordinate when needed the production of reporting content from other K1 departments<li> <li>Assist in the preparation and review of quarterly reporting to limited partners andor portfolio managers<li> <li>Review compliance reporting as applicable and assist in the management of debt facilities<li> <li>Review of quarterly and annual GAAP financial statements and footnote disclosures for all funds<li> <li>Assist in the review of the calculation of management fees and performance fees<li> <li>Assist in the preparation and review of regulatory compliance filings<li> <li>Review cash flow projections and assist in daily cash management<li> <li>Respond to adhoc limited partner internal team member and portfolio manager requests<li> <li>Review information provided to tax consultants for quarterly tax estimates annual extensions and annual tax returns<li> <li>Review and monitor fund expense budget and payments<li> <li>Manage internal corporate card expense review and approval process<li> <ul><p><u><strong>Requirements<strong><u><p> <ul><li>14 years of public accounting experience Big 4 preferred but not required<li> <li>Or 13 years of portfolio reporting experience at a fund administrator asset management company or other related financial services company<li> <li>CPA preferred<li> <li>Ability to work in a fastpaced highgrowth environment<li> <li>Ability to analyze summarize and communicate information both verbally and in writing<li> <li>Ability to effectively manage time and deadlines<li> <li>Ability to both take direction and show initiative as appropriate<li> <li>Ability to quarterback assigned projects to resolution<li> <li>Strong proficiency with Microsoft Office suite applications<li> <li>Excellent organizational and interpersonal skills<li> <li>Uncompromising with respect to quality in all regards<li> <li>Unquestionable ethics and integrity<li> <li>Bachelors degree first generation college students are encouraged to apply<li> <ul><p><strong>About K1<strong><p> <p>K1 is a Los Angelesbased private equity investor focusing on highgrowth enterprise software companies globally K1 builds categoryleading enterprise software companies As a global investment firm K1 assists highgrowth businesses to achieve successful outcomes K1 invests alongside strong management teams that continue to guide their organizations on a daytoday basis K1 transforms industry landscapes through operationallyfocused growth strategies Since inception of the firm K1 has partnered with over 200 enterprise software companies For more information about K1 visit our website httpsk1imcom <p> <p>As of the date of this posting K1 Investment Management LLC reasonably expects to pay $7500090000 for the position of Fund Accountant<p>
Enterprise Sales Leader
Company: TicketManager
Location: Greater LA Area
Posted Feb 26, 2024
TicketManager is a leading provider of ticket and event management software, serving global brands including Fortune 500 companies. The company's software simplifies client entertainment, from invitation to post-event reporting, and proves the ROI. TicketManager is an official partner of several professional and college sports teams, franchises, universities, and technology providers. The company offers an attractive compensation package, including a base salary, uncapped commission, and comprehensive benefits. The role involves driving net-new business, working with enterprise clients, and entertaining them at various events to build relationships.
GNC Simulation Engineer
Company: Inversion Space
Location: Greater LA Area
Posted Feb 26, 2024
<div> <p><strong>Turning Space into a Transportation Layer for Earth<strong><p> <div> <p><strong><span datacontrast=auto>Who We Are<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=none><span dataccppara=><span>Eras of humanity can often be defined by a dominate transportation mode horse drawn chariots ocean going boats or aircraft These were spurred by a small group of people rigorously focused on building technology to achieve faster access to more of the world We seek to usher in a new era of humanity defined by universal access to the whole globe free of borders and the presence of a routine way from space to Earth To do this we are building highly maneuverable reentry vehicles that can loiter in orbit before precision landing back on Earth <span><span><span><p> <p><strong><span datacontrast=none><span dataccppara=>What <span><span dataccppara=>Youll<span><span dataccppara=> Do<span><span><strong><span dataccpprops=> <span><p> <p><span datacontrast=none><span dataccppara=>Our simulation engineer will <span><span dataccppara=>be responsible for<span><span dataccppara=> architecting and building the <span><span dataccppara=>structure<span><span dataccppara=> and content for Inversion<span><span dataccppara=><span><span dataccppara=>s integrated <span><span dataccppara=>vehicle <span><span dataccppara=>simulation<span><span dataccppara=> and<span><span dataccppara=> HITL<span> <span dataccppara=>framework<span><span dataccppara=> You will be <span><span dataccppara=>creating <span><span dataccppara=>simulation<span><span dataccppara=> models for <span><span dataccppara=>vehicle<span> <span dataccppara=>dynamics from orbit <span><span dataccppara=>through<span><span dataccppara=> the atmosphere to <span><span dataccppara=>landing <span><span dataccppara=>under parachute You will also <span><span dataccppara=>design and<span> <span dataccppara=>build <span><span dataccppara=>the<span> <span dataccppara=>interface <span><span dataccppara=>structure<span><span dataccppara=> between GNC and FSW that allows GNC algorithms to be easily tested in a GNC simulation environment and deployed into FSW in the form of HITL and flight code <span><span dataccppara=>You will be<span><span dataccppara=> architecting<span><span dataccppara=> a <span><span dataccppara=>simulation <span><span dataccppara=>framework<span> <span dataccppara=>that allows <span><span dataccppara=>GNC <span><span dataccppara=>to <span><span dataccppara=>readily <span><span dataccppara=>develop<span> <span dataccppara=>algorithms <span><span dataccppara=>and <span><span dataccppara=>models<span><span dataccppara=><span> <span dataccppara=>The<span><span dataccppara=> system you build and the degree to which it is done elegantly and intelligently will have major effects on how every GNC test and FSW engineer <span><span dataccppara=>designs<span><span dataccppara=> Inversion<span><span dataccppara=><span><span dataccppara=>s spacecraft<span><span><span dataccpprops=> <span><p> <p><strong><span datacontrast=none><span dataccppara=>Required Qualifications<span><span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=none><span dataccppara=>Performed<span><span dataccppara=> development of a simulation environment <span><span dataccppara=>implemented <span><span dataccppara=>GNC in <span><span dataccppara=>flight <span><span dataccppara=>software <span><span dataccppara=>developed<span> <span dataccppara=>GNC<span><span dataccppara=> to <span><span dataccppara=>HITL<span> <span dataccppara=>interface<span><span dataccppara=><span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=none><span dataccppara=>Experience <span><span dataccppara=>with<span><span dataccppara=> MATLAB and CC++<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=none><span dataccppara=>Strong <span><span dataccppara=>skills in <span><span dataccppara=>dynamics<span><span dataccppara=> <span><span dataccppara=>modeling of physical systems<span><span dataccppara=> and <span><span dataccppara=>six<span><span dataccppara=>degree<span><span dataccppara=>offreedom<span> <span dataccppara=>simulation <span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=none><span dataccppara=>Experience <span><span dataccppara=>with <span><span dataccppara=>Monte Carlo <span><span dataccppara=>simulation<span><span dataccppara=>s<span><span dataccppara=><span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=none><span dataccppara=>Experience working with a complicated and multidisciplinary air or space <span><span dataccppara=>vehicle<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=none><span dataccppara=>Experienced the full <span><span dataccppara=>life cycle <span><span dataccppara=>of <span><span dataccppara=>development<span><span dataccppara=> to deployment <span><span dataccppara=>for<span><span dataccppara=> a flight vehicle<span> <span dataccppara=>or <span><span dataccppara=>across <span><span dataccppara=>multiple <span><span dataccppara=>vehicles<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=none><span dataccppara=>4+ <span><span dataccppara=>years of applicable experience<span><span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=none><span dataccppara=>Minimum of <span><span dataccppara=>bachelors degree in <span><span dataccppara=>computer science<span><span dataccppara=> physics aerospace <span><span dataccppara=>mechanical <span><span dataccppara=>electrical<span> <span dataccppara=>engineering<span><span><li> <li dataleveltext= datafont=Symbol datalistid=2 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=none><span dataccppara=>Proven ability <span><span dataccppara=>to <span><span dataccppara=>work<span> <span dataccppara=>effectively <span><span dataccppara=>in a fast<span><span dataccppara=>paced<span> <span dataccppara=>environment<span><span dataccppara=><span> <span dataccppara=>D<span><span dataccppara=>emonstrated<span> <span dataccppara=>excellent <span><span dataccppara=>v<span><span dataccppara=>erbal <span><span dataccppara=>and <span><span dataccppara=>written <span><span dataccppara=>communication <span><span dataccppara=>skills<span><span><span dataccpprops=> <span><li> <ul><p><br ><p><p><strong>Desired Qualifications<strong><p> <ul><li>Completed masters degree or higher education<li> <li>Experience with verification and validation of GNC<li> <li>Strong software design skills<li> <li>Experience with reentry vehicles<li> <li>Experience with Julia programming language<li> <li>Experience with spacecraft specific sensors and actuators<li> <li>Experience with orbital mechanics aerodynamics and multibody dynamics<li> <li>Experience with developing GNC algorithms<li> <ul><p><em><span datacontrast=none><span dataccpchar=>The California annual base salary for this role is currently <span><span><em><strong><em><span datacontrast=none><span dataccpchar=>$110000 $160000<span><span><em><strong><em><span datacontrast=none><span dataccpchar=> Pay Grades are <span><span dataccpchar=>determined<span><span dataccpchar=> by role level location and alignment with market data Individual pay will be <span><span dataccpchar=>determined<span><span dataccpchar=> on a casebycase basis and may vary based on the following considerations interviews and an assessment of several factors that are unique to each candidate jobrelated skills relevant education and experience certifications abilities of the candidate and internal equity <span><span><em><span dataccpprops=> <span><p> <div> <p><span><strong>ITAR Compliance<strong><span><p> <p><span>To conform to US Government space technology export regulations including the International Traffic in Arms Regulations ITAR you must be a US citizen lawful permanent resident of the US protected individual as defined by 8 USC 1324ba3 or eligible to obtain the required authorizations from the US Department of State Learn more about the ITAR here <span><p> <p> <p> <p><span><strong>Equal Employment Opportunity<strong><span><p> <p><span>Inversion provides equal employment opportunities to all employees and applicants without regard to race color religion age sex gender identity sexual orientation national origin veteran status or disability <span><p> <p> <p> <p><span>Inversion collects and processes personal data in accordance with applicable data protection laws If you are a US Job Applicant see the CCPA Privacy Policy Notice<span><span><strong> <strong>for further details<span><p> <div>
Customer Success Specialist
Company: Cargomatic
Location: Greater LA Area
Posted Feb 27, 2024
<p><span><span><span><b><span lang=en xmllang=en xmllang=en><span><span>Who We Are<span><span><span><b><span><span><span><p> <p><br ><p><p><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Join a rapidly growing company revolutionizing the trucking industry Cargomatic is the 1 technology platform and digital marketplace for powering worldclass local trucking Local trucking is the lifeblood of every regional economy and yet this $82 billion industry still relies heavily on phone calls and fax machines Cargomatic is transforming the way goods move around metropolitan areas by connecting shippers and commercial truck drivers with mobile technology We are solving complex realworld problems every day and giving full transparency to the shipping process<span><span><span><span><span><span><p> <p><br ><p><p><span><span><span><b><span lang=en xmllang=en xmllang=en><span><span>Customer Success Specialist<span><span><span><b><span><span><span><p> <p><span><span><span><span lang=en xmllang=en xmllang=en><span><span><span>Cargomatic is seeking a Customer Success Specialist to join our team You will collaborate with teams across the Cargomatic network to ensure all shipment operations are running smoothly The ideal candidate will demonstrate exceptional skills in time management organization attention to detail communication and customer service The right candidate will be comfortable in an all hands on deck team environment is a creative and analytical problem solver and can thrive in a fastpaced startup culture<span><span><span><span><span><span><span><p> <p><br ><p><p><span><span><span><b><span lang=en xmllang=en xmllang=en><span><span>Job<span><span><span><b> <b><span lang=en xmllang=en xmllang=en><span><span>Duties<span><span><span><b><span><span><span><p> <p><br ><p><ul><li><span><span><span><span><span lang=en xmllang=en xmllang=en><span>Engage with our customers daily as the main point of contact for our company providing timely responses and owning all communication through email phone and reporting <span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span>Perform daytoday operations for customers along with other duties as assigned<span><span><span><span><span><span><li> <li><span><span><span><span lang=en xmllang=en xmllang=en><span>Collaborate cross functionally with internal stakeholders Sales Account Management Carrier Operations to enhance customer experience and ensure metrics are met to customer expectation<span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span>Own the improvements and upkeep of your weekly account data metrics and other key SLAs set forth by the Customer Success Manager<span><span><span><span><span><span><li> <li><span><span><span><span lang=en xmllang=en xmllang=en><span>Identify opportunities for new products processes and initiatives to support the growth and engagement of our customers<span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span>Build processes and SOPs to transfer daily tasks to our offshore support staff<span><span><span><span><span><span><li> <ul><p><span><span><span><span><b><span lang=en xmllang=en xmllang=en><span><span>What Youll Need<span><span><span><b><span><span><span><span><p> <ul><li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Recent college graduate 13 years post graduate experience<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Great communication skills and ability to think on your feet<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Demonstrable skills in customer support and satisfaction<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Ability to learn and adapt quickly to new concepts and technology<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Intermediate to advanced working knowledge of Microsoft Excel<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Strong written and oral communication skills<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Exceptional problem solving and analytical skills<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Comfort with ambiguity and rapidly shifting priorities<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Ability to work with a sense of urgency and prioritize daily tasks<span><span><span><span><span><span><span><li> <ul><p> <p> <p><span><span><span><span><span><span><span><span><b><span lang=en xmllang=en xmllang=en><span><span>Company Benefits<span><span><span><b><span><span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Competitive pay<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Great medical dental and vision insurance options<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Flexible paid time off PTO<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Work in a highgrowth company redefining logistics and supply chain<span><span><span><span><span><span><span><li> <ul><p><br ><p>