Lead With Heart - Display Empathy And Compassion Jobs in Chicago, IL

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Looking for Lead With Heart - Display Empathy And Compassion jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Lead With Heart - Display Empathy And Compassion position in the Chicago, IL area.

Operations Technology People Manager

Company: McDonald’s Global Technology

Location: Chicago, IL

Posted Jan 29, 2025

McDonald's is seeking a Service Delivery Manager to lead the Operations Technology People (OTP) Program, which supports the increasing technology footprint across nearly 14,000 McDonald's restaurants in the US. The role involves strategic leadership, program management, event management, communications, training, technology deployment, incident management, relationship management, budget management, project execution, and process improvement. The ideal candidate should have 10+ years of overall business experience, 5+ years of project management experience, exceptional communication skills, and proficiency in Microsoft Office Suite. The position offers health and welfare benefits, a 401k plan, educational assistance, flexible working arrangements, and time off policies.

Senior Customer Success Leader - HCLS

Company: Qualtrics

Location: Chicago, IL

Posted Jan 29, 2025

Qualtrics is seeking a Senior Customer Success Leader to build and lead a team of Technical Success Managers. The role involves driving business value, ensuring top-tier customer management, and assisting customers throughout their lifecycle. The ideal candidate will have 8+ years of professional experience, 35 years of people leadership, and a proven track record of building scalable business operations. They should possess strong prioritization skills, data-driven communication abilities, and an entrepreneurial spirit. The role offers opportunities for growth, teamwork, and a supportive environment with various perks and benefits.

Finance Intern

Company: Kalderos

Location: Chicago, IL

Posted Jan 29, 2025

Kalderos is seeking a Finance Intern to join their team in Chicago, IL for a paid internship from June 9th to August 8th, 2025. The intern will work 40 hours a week at $25 per hour, focusing on researching drug dispensing patterns and noncompliance trends. The ideal candidate should be a rising junior, senior, or recent graduate with a degree in finance, business, or a related field. They should have knowledge of the US healthcare system, experience with advanced Excel functions, and strong communication skills. The intern will collaborate with cross-functional teams, participate in brainstorming sessions, and present their project to the intern cohort and leaders. Kalderos offers opportunities for professional growth, learning new skills, and community volunteer events.

Senior Analyst

Company: Zeno Group

Location: Chicago, IL

Posted Jan 29, 2025

The Zeno Group is seeking a Senior Analyst to manage analytics strategy and performance reporting across digital paid media accounts. The role involves translating raw data into valuable business insights, working closely with PR and Digital teams, and leading client-specific projects. The ideal candidate should be data agnostic, willing to leverage information from various sources, and have experience in marketing analytics for paid media. Proficiency in web analytics packages, online ad serving systems, Tableau, Looker Data Studio, and Microsoft Excel is required. The candidate should be detail-oriented, have strong qualitative and quantitative skills, and be able to work independently and as part of a team.

Owner Operator - CDL-A Dry Van Truck Driver

Company: Ace Doran

Location: Chicago, IL

Posted Jan 29, 2025

As part of Bennett International Group – and one of the most recognized names in the truck driving industry – Ace Doran is the perfect partner for your CDL-A…

Sr. Manager, Global Capability Development

Company: Kraft Heinz

Location: Chicago, IL

Posted Jan 29, 2025

Kraft Heinz is offering a Senior Manager Global Capabilities position with a base salary range of $118,400 - $148,000. The role involves enhancing the company's future capabilities through global strategy development and implementation. Key responsibilities include championing a culture of continuous learning, identifying capability gaps, and collaborating with cross-functional teams. The ideal candidate should have strong relationship management, communication, analytical, and presentation skills. Kraft Heinz provides comprehensive benefits, including wellness programs, total rewards, and a flexible spectrum of programs to support diverse workforce needs.

Operations Technology People Manager Manager

Company: McDonald’s Global Technology

Location: Chicago, IL

Posted Jan 29, 2025

McDonald's is seeking a Service Delivery Manager to lead the Operations Technology People (OTP) Program, which supports the increasing technology footprint across nearly 14,000 McDonald's restaurants in the US. The role involves strategic leadership, program management, event management, communications, training, technology deployment, incident management, relationship management, budget management, project execution, and process improvement. The ideal candidate should have 10+ years of overall business experience, 5+ years of project management experience, exceptional communication skills, and proficiency in Microsoft Office Suite. The position offers health and welfare benefits, a 401k plan, educational assistance, flexible working arrangements, and time off policies.

Customer Success Manager II

Company: Tempus AI

Location: Chicago, IL

Posted Jan 29, 2025

Tempus, a company specializing in precision medicine, is seeking a dynamic leader for its customer success team. The role involves managing a team of professionals, driving strategic initiatives, and ensuring operational excellence. The company values a customer service culture rooted in servant-based leadership, empathy, and professionalism. The ideal candidate should have a background in healthcare, life sciences, or technology, with a proven track record in process improvements and cross-functional project management. The position requires travel up to 15% of the time and offers a salary range of $75,000 to $100,000 in Illinois.

Payment Specialist

Company: Rewards Network

Location: Chicago, IL

Posted Jan 29, 2025

Rewards Network, a company celebrating 40 years in business, is seeking a Payments Specialist. The role involves processing payments, reconciling accounts, and maintaining client relationships. The ideal candidate will have a background in bookkeeping, accounting, or payments, with excellent interpersonal and organizational skills. The company offers a comprehensive benefits package, including health insurance, retirement plans, and a flexible working space.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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