Lead With Heart - Display Empathy And Compassion Jobs in Washington DC

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Looking for Lead With Heart - Display Empathy And Compassion jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Lead With Heart - Display Empathy And Compassion position in the Washington DC area.

Sr. Systems Analyst

Company: Amentum

Location: Washington DC

Posted Dec 21, 2024

Amentum is seeking a Full Stack Developer with government or commercial production experience to join a team at the Department of Justice in Washington DC. The successful candidate will create custom software applications, streamline workflows, establish communication protocols, define data architecture, and design software features. Required qualifications include 5+ years of experience with Full stack solution development and implementation using specific tech stacks. Preferred skills include an undergraduate degree in computer science or information management, 4+ years of commercial or litigation support experience, and supervisory experience. Amentum is an Equal Opportunity Employer.

Supervisory Healthcare Engineer (Chief)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Chief Engineer role involves full administrative and managerial responsibilities for planning, staffing, budgeting, and managing the total Engineering Program. This includes project renovation, modernization, and construction work; safety, industrial hygiene, disaster management, and green environmental management services; fleet and energy conservation services; and all maintenance and repair of buildings. The job requires U.S. Citizenship, proficiency in English, and a Bachelor's degree or higher in Engineering or Architecture. Specialized experience equivalent to GS-13 is needed, along with specific Knowledge, Skills, and Abilities (KSAs). The role involves significant scope, complexity, and difficulty, with responsibilities including supervising staff, developing performance standards, and providing complex professional engineering advice.

Student Trainee (Administrative) CG-3/4/5

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The internship program starting Spring 2025 requires U.S. citizenship and completion of various requirements. These include registration with Selective Service, a Confidential Financial Disclosure, and a National Agency Check Investigation (NACI). The applicant must sign a pathways agreement and provide official transcripts if selected. Eligibility criteria include enrollment in a degree-seeking program, a minimum GPA of 2.5, good academic standing, and meeting graduation requirements by May 2026. The program offers a competitive salary and potential conversion to a permanent position post-internship. Comprehensive benefits are also provided.

PROGRAM ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 21, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer.

IT Specialist (IT Asset and Configuration Management Specialist)

Company: Department of Labor - Office of the Assistant Secretary for Administration and Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job opening for an IT Specialist (IT Asset and Configuration Management Specialist) in the Office of the Chief Information Officer (OCIO) of the Department of Labor (DOL). The OCIO is a customer service organization that provides IT solutions and leadership to support DOL's mission. The role requires U.S. citizenship, a minimum age of 16, and a probationary period if not already completed. Applicants must have IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. They must also have 52 weeks of specialized experience equivalent to GS-12 in the Federal Service. Specialized experience includes knowledge of multiple IT disciplines, Agile or PMBOK project management techniques, and applying IT principles for planning and integrating information system components. No educational requirement is specified. The DOL is committed to fostering a diverse and inclusive workplace.

Management and Program Analyst

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The position is in the Office of the Inspector General (OIG) and part of the Architect of the Capitol (AOC). The OIG provides support on IG oversight to combat fraud, waste, and abuse, and encourage efficiency. The job requires U.S. citizenship, passing a drug test, meeting specialized experience, and meeting OPM qualification requirements.

Systems Engineer

Company: Amentum

Location: Washington DC

Posted Dec 21, 2024

Amentum is seeking an experienced Engineer to join their team in supporting the Program Executive Office Integrated Warfare Systems (PEO IWS) in their mission to develop, deliver, and maintain advanced integrated warfare systems and technologies for naval warfighters. The Engineer will play a critical role in ensuring the success of PEO IWS's mission by providing support in program planning, execution, and control. The role involves software development, data information strategy, internal management of technical issues, external liaison, and data management. The Engineer must have a Bachelor's degree in engineering or software development with at least 7 years of experience, a Secret security clearance, and strong analytical skills. Amentum is an Equal Opportunity Employer.

Forensic Child Interview Specialist

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Department of Justice is announcing a position for a GS-12 Forensic Child Interview Specialist. The role requires a U.S. Citizen or National, a satisfactory pre-employment adjudication including checks and drug testing, and the ability to receive a Top Secret security clearance. Applicants must have a degree in a behavioral or social science, or equivalent experience. Specialized experience includes interviewing victims and witnesses, providing crisis intervention, and preparing documentation for forensic interviews. The position may also be filled using Merit Staffing procedures. The Department of Justice offers a comprehensive benefits package.

Student Trainee (Administrative) Not-to-Exceed 1 Year

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The internship program begins in Spring 2025, requiring U.S. citizenship, Selective Service registration, and a NACI investigation. Eligible candidates must be enrolled in a degree-seeking program with a 2.5 GPA, in good academic standing, and meet specific education requirements. Successful applicants will sign a Pathways Agreement and provide official transcripts. Salary ranges from $39,587 to $49,717, with potential conversion to a permanent position post-internship.

Associate Project Manager

Company: CEG Solutions

Location: Washington DC

Posted Dec 21, 2024

The job description for the Associate Project Manager Construction role at the company seeks a high-potential individual with a dynamic personality and an acute passion for managing sustainability projects. The role involves developing task order proposals, managing technical and administrative staff, ensuring project completion within budget and schedule, and monitoring project financials. Success in this position requires a Bachelor's degree in engineering or construction management, 2+ years of relevant experience, and the ability to work irregular hours. The company values strong communication skills, problem-solving abilities, and a commitment to excellence.

FINANCIAL MANAGEMENT ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 21, 2024

This public notice flyer informs applicants about potential vacancies, specifying that applications should follow the 'How to Apply' section. It outlines various requirements such as US citizenship, security clearance, and financial management experience. The position may require travel and is part of the Department of Defense Civilian Acquisition Workforce Personnel Demonstration Project. It offers a comprehensive benefits package and may include relocation incentives.

Program (Policy) Analyst

Company: Court Services and Offender Supervision Agency for DC - Pretrial Services Agency

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Pretrial Services Agency (PSA) is hiring for a position involving predictive analyses, program evaluations, and cost-benefit analyses. The role is not a law enforcement position and requires U.S. citizenship, background investigation, and direct deposit for salary. The position is not eligible for telework. Qualifications include specialized experience in developing written materials related to criminal justice and administrative processes. PSA is an equal opportunity employer offering comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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