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Customer Success Manager

Company: Bluesight

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> At Bluesight our mission is to create groundbreaking medication intelligence solutions that increase efficiency safety and visibility for health systems and pharmaceutical manufacturers We empower our customers to deliver the right medicine to the right patient at the right time every time We are a high growth healthcare information technology company with a startup vibe but over 2000 customers tracking medications using our proven solutions <p> <p> <p> <p> <p> <p> Were looking for a Healthcare Customer Success Manager to grow trusted relationships with our hospital customers and ensure their longterm success Heshe will own the day to day relationship with a book of customers and maintain a holistic datadriven view of their overall experience with every team and Bluesight solution The CSM interfaces with customers builds relationships across the customer organization specifically at the Executivelevel and leverages these relationships to improve product utilization demonstrate and communicate product value and ensure overall satisfaction is achieved and maintained over the long term <p> <p> <p> <p> <p> <p> <strong> Core Responsibilities <strong> <p> <ul> <li> <p> Develop Healthcare Executive Relationships and Present Executive Business Reviews EBRs <p> <li> <li> <p> Build trusted relationships with healthcare executives and key stakeholders within the customer organizations to understand their strategic goals drive product adoption and achieve customer defined outcomes <p> <li> <li> <p> Conduct regular business reviews with healthcare executivelevel stakeholders and ensure all value assumptions remain valid and the relationship is producing value and return <p> <li> <li> <p> Proactively analyze gaps between current state and optimal state and effectively communicate recommendations that lead to value <p> <li> <li> <p> Track and report on key metrics for customer <p> <li> <ul> <p> <p> <p> <strong> Customer Service Responsibilities <strong> <p> <ul> <li> <p> Be knowledgeable in the entire product suiteall lines of business function as the lead contact and advisor to customers about solutions best practices and guide them to the right personteam to support them as needed for specific requests <p> <li> <li> <p> Influence future lifetime value through higher product adoption user growth customer satisfaction documented ROI and overall health scores <p> <li> <li> <p> Vary service approach based on customer segmentation and delivery playbooks <p> <li> <li> <p> Identify customer expectations and desired outcomes at the different levelsroles within the organization and create success plans that align use cases with customer objectives <p> <li> <li> <p> Drive escalation of client issues and potential risk quarterback the risk mitigation process and ensure successful resolution of issues <p> <li> <li> <p> Acquire and maintain customer references <p> <li> <li> <p> Monitor and respond to NPS survey feedback and Customer Health scores <p> <li> <li> <p> Work crossfunctionally with Renewals Specialist to secure renewals identify new revenue opportunities and identify areas of renewal risk <p> <li> <li> <p> Achieve annual renewal and growth targets in partnership with Renewals Specialist <p> <li> <ul> <p> <p> <p> <p> <p> $70000 $80000 a year <p> <p> <em> The standard base pay range for this role is $70000 $80000 In addition to a base salary this position is also eligible for commission based on meeting exceeding assigned quotas Actual amounts and salary will vary depending on position offered experience performance and location <em> <p> <p> <strong> Core Competencies <strong> <p> <p> <p> <p> The ideal candidate brings 3+ years of healthcare Customer Success experience that includes effective management of a large customer pool with SaaS contracts above $100k This candidate demonstrates an ability to balance strong consultative customer service and consistently achieve performance metrics The role serves as the face of Bluesight so it is critical the candidate demonstrates a clear and energetic communication style that is effective at both the executive and end user level of an organization Finally the candidate must be a selfstarter and demonstrate a history of success multiple examples of taking initiative and the ability to succeed in a fastpaced high pressure environment <p> <p> <p> <p> <strong> This position is a remote position and open to applicants in the continental United States <strong> <p> <p> <p> <p> <strong> Why Bluesight <strong> <p> <p> Bluesights culture is built on innovation and teamwork Theres room to grow and opportunities to take initiative You will partner with sharp motivated teammates looking to disrupt a massive industryand have fun doing it We truly believe that where you work and what you do matters Join us as we revolutionize the hospital pharmacy landscape <p> <p> Competitive salary <p> <p> Time off when you need it unlimited vacation days <p> <p> Generous insurance coverage <p> <p> 401k program with a company match <p> <p> Fun collaborative culture <p> <p> <p> <p> EOE AA MFVETDisability <p> <p> <p> <p> All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race religion color national origin sex protected veteran status disability or any other basis protected by federal state or local laws <p><p>

Senior Marketing Operations Manager

Company: Samsara

Location: USA

Posted Apr 19, 2024

<div class=contentintro><p><span style=fontfamily><strong>Who we are<strong><span><p> <p><span style=fontweight>Samsara NYSE IOT is the pioneer of the Connected Operations™ Cloud which is a platform that enables organizations that depend on physical operations to harness Internet of Things IoT data to develop actionable insights and improve their operations At Samsara we are helping improve the safety efficiency and sustainability of the physical operations that power our global economy Representing more than 40 of global GDP these industries are the infrastructure of our planet including agriculture construction field services transportation and manufacturing and we are excited to help digitally transform their operations at scale<span><p> <p><span style=fontweight>Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions including VideoBased Safety Vehicle Telematics Apps and Driver Workflows Equipment Monitoring and Site Visibility As part of a recently public company youll have the autonomy and support to make an impact as we build for the long term <span><p> <p><span style=fontfamily><strong>Recent awards weve won include<strong><span><p> <p>Glassdoors Best Places to Work 2024<p> <p>Best Places to Work by Built In 2024<p> <p>Great Place To Work Certified™ 2023<p> <p>Fast Companys Best Workplaces for Innovators 2023<p> <p>Financial Times The Americas Fastest Growing Companies 2023<p> <p><span style=fontweight>We see a profound opportunity for data to improve the safety efficiency and sustainability of operations and hope you consider joining us on this exciting journey <span><p> <p><span style=fontweight><a href=22httpssamsaracomblogthesamsaracultureplaybook22 rel=nofollow><em>Click here<em><a><em> <em><em>to learn more about Samsaras cultural philosophy <em><span><p><div><p><strong>About the role<strong><p> <p>Join the Marketing Operations team and help Samsara evolve its Marketing Technology portfolio in innovative and impactful ways Your role will involve developing a long term Marchitecture vision and delivering to that roadmap Youll bring this vision to life globally in conjunction with various teams including Marketing IT Engineering Product Management and Sales Operations This position is perfect for those with a talent for systems design a win as a team mindset and a desire to impact a rapidly growing organization<p> <p><strong>You should apply if<strong><p> <ul style=> <li style=><strong>You want to impact the industries that run our world<strong> Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely<li> <li style=><strong>You are the architect of your own career<strong> If you put in the work this role wont be your last at Samsara We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment<li> <li style=><strong>Youre energized by our opportunity<strong> The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers<li> <li style=><strong>You want to be with the best<strong> At Samsara we win together celebrate together and support each other You will be surrounded by a highcaliber team that will encourage you to do your best <li> <ul> <p><a href=22httpswwwsamsaracomblogwhatwevalueatsamsara22 rel=nofollow><em>Click here<em><a><em> to learn about what we value at Samsara <em><p> <p><strong>In this role you will<strong> <p> <ul style=> <li style=>Be a thought leader shaping the future state of Samsara marketing outcomes by leveraging your knowledge of marketing technology automation and process design to deliver superior results<li> <li style=>Collaborate with the global marketing team to identify opportunities for process improvement and lead the effort to implement solutions that enhance operational efficiency and effectiveness<li> <li style=>Facilitate training and development sessions for the marketing team on new tools technologies and processes to ensure full adoption and utilization<li> <li style=>Ensure compliance with data privacy regulations and best practices across all marketing operations activities and technology<li> <li style=>Stay uptodate with the latest trends in marketing operations and technologies continuously seeking opportunities for improvement and innovation<li> <li style=>Partner crossfunctionally with members of Growth Engineering Data Engineering BizTech IT Sales Ops Customer Success Ops Partner Ops and others regularly on joint projects and objectives<li> <li style=>Champion role model and embed Samsaras cultural principles Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team as we scale globally and across new offices<li> <ul> <p><strong>Minimum requirements for the role<strong><p> <ul style=> <li style=>8+ years of relevant experience in Marketing Operations Revenue Operations IT or similar field<li> <li style=>Prior experience evaluating implementing and directly managing core tools within a MarTech stack for a B2B software company of similar size to Samsara ~200 Marketers global operations $1B+ ARR<li> <li style=>Eagerness to stay up to date on the latest MarTech news and bring value to the business through the innovative use of technology<li> <li style=>A strong sense of ownership and bias for action complemented by a passion for process design and delivering a stellar end user experience<li> <ul> <p><strong>An ideal candidate also has<strong><p> <ul style=> <li style=>Experience with the following technologies bonus Salesforce Marketo Iterable Drift Databricks Tableau 6sense ReachDesk<li> <li style=>Experience working closely with Engineering teams building custom infrastructure for bespoke Marketing needs<li> <li style=>Led a significant system reimplementation eg MAP CDP etc or architectural migration previously eg shifting from use of Contacts amp Account to Leads in SFDC or vice versa<li> <ul><div class=contentpaytransparency><div class=payinput><div class=description><p><span style=fontweight><span style=fontweight><strong>Samsaras Compensation Philosophy<strong> <span><span>Samsaras compensation program is designed to deliver Total Direct Compensation based on role level and geography that is at or above market We do this through our base salary + bonusvariable + restricted stock unit awards RSUs for eligible roles For eligible roles a new hire RSU award may be awarded at the time of hire and additional RSU refresh grants may be awarded annually <p> <p>We pay for performance and top performers in eligible roles may receive abovemarket equity refresh awards which allow employees to achieve higher market positioning<p><div><div class=title>The range of annual base salary for fulltime employees for this position is below Please note that base pay offered may vary depending on factors including your city of residence jobrelated knowledge skills and experience<div><div class=payrange><span>$107993<span><span class=divider><span><span>$163350 USD<span><div><div><div><div class=contentconclusion><p>At Samsara we welcome everyone regardless of their background All qualified applicants will receive consideration for employment without regard to race color religion national origin sex gender gender identity sexual orientation protected veteran status disability age and other characteristics protected by law We depend on the unique approaches of our team members to help us solve complex problems We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact<p> <p><strong>Benefits<strong><p> <p>Full time employees receive a competitive total compensation package along with employeeled remote and flexible working health benefits Samsara for Good charity fund and much much more Take a look at our <a class=clink href=22httpswwwsamsaracomcompanycareersbenefits22 rel=nofollow target=blank>Benefits<a> site to learn more<p> <p><strong>Accommodations <strong><p> <p>Samsara is an inclusive work environment and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities Please email <a href=22mailtoaccessibleinterviewingsamsaracom22 rel=nofollow>accessibleinterviewingsamsaracom<a> or <a href=22httpsformasanacomk=dcecpJYeVpOJt1RCCU7Hdgampd=18286603760751422 rel=nofollow><strong>click here<strong><a><strong> <strong>if you require any reasonable accommodations throughout the recruiting process<p> <p><strong>Flexible Working <strong><p> <p><span style=fontweight>At Samsara we embrace a flexible working model that caters to the diverse needs of our teams Our offices are open for those who prefer to work inperson and we also support remote work where it aligns with our operational requirements For certain positions being close to one of our offices or within a specific geographic area is important to facilitate collaboration access to resources or alignment with our service regions In these cases the job description will clearly indicate any working location requirements Our goal is to ensure that all members of our team can contribute effectively whether they are working onsite in a hybrid model or fully remotely All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company and in the specified work location if applicable<span><p> <p><strong>Fraudulent Employment Offers<strong><p> <p>Samsara is aware of scams involving fake job interviews and offers Please know we do not charge fees to applicants at any stage of the hiring process Official communication about your application will only come from emails ending in samsaracom or usgreenhousemailio For more information regarding fraudulent employment offers please visit our <a href=22httpssamsaracomblogavoidingfakejoboffers22 rel=nofollow>blog post here<a><p><div><img src=httpsremotivecomjobtrack1907580blankgifsource=publicapi alt=>

Cloud Data Platform Administrator

Company: Adtalem Global Education

Location: USA

Posted Apr 19, 2024

<br><br><div class=h3>Company Description<div><p>At Adtalem we are working together to positively impact the education and healthcare landscapes for the better We do this by leveraging the collective strength of our institutions to address social disparities and cultivate an environment that supports the overall wellbeing and prosperity of communities and the world around us We are bridging the gap between equitable access to highquality education and systemic change in healthcare Our talented team members are delivering on our promise to empower students to achieve their goals find success and make inspiring contributions to our global community<p><p>Adtalem Global Education NYSE ATGE is a national leader in postsecondary education and leading provider of professional talent to the healthcare industry With a dedicated focus on driving strong outcomes that increase workforce preparedness Adtalem empowers a diverse learner population to achieve their goals and make inspiring contributions to their communities<p><p>Adtalem is the parent organization of American University of the Caribbean School of Medicine Chamberlain University Ross University School of Medicine Ross University School of Veterinary Medicine and Walden University<p><p>Visit <a href=httpswwwadtalemcom rel=nofollow>Adtalemcom<a> for more information and follow on <a href=httpstwittercomadtalemglobal rel=nofollow> Twitter<a> and LinkedIn<br> <br> Adtalem believes in a culture of collaboration creativity and innovation which thrives when we can work flexibly Depending on your location this role may be hybrid or remote<p><ul style=><li style=>REMOTE If you live over 50 miles from Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is remote However occasional office visits may be required based on business needs with advance communication for such requests<li><ul><p> <p><br><br><div class=h3>Job Description<div><p>Adtalem Global Education has embraced cloud technologies in the data warehouse domain for data storage pipelines modeling reporting and analytics CDP administrator will play a crucial role in configuring maintaining upgrading amp supporting the tools used in this domain of data warehouse and ensure availability of systems This role requires proactive skills and dynamic acumen in interacting with the data warehouse team including data engineers data analysts data architects BI reporting team and analytics team CDP administrator will also interact with infrastructure team in planning amp maintaining the cloud data warehouse systems and work with auditors to ensure industry compliance<br> <p><ul style=><li style=>Manage amp configure the IICS Informatica Intelligent cloud service tool to ensure pipelines comply with the SLAs<li><li style=>Manage amp configure the ingestion pipelines setup for various sources through Fivetran tool to ensure pipelines comply with the SLAs<li><li style=>Manage amp configure Google Big Query Administration<li><li style=>Manage projects datasets amp tables<li><li style=>Answer audit questions and buildmaintain automated process to help audit activities<li><li style=>Secure resources and ensure correct access to the users<li><li style=>Manage workloads jobs queries amp compute capacity<li><li style=>Monitor resources quotas jobs amp compute<li><li style=>Optimize workloads for best performance to control costs Troubleshoot error messages and quotas to save costs<li><li style=>Proficiency in relational database amp SQL to manage and support day to day operations<li><li style=>Manage Power BI administration for organizationwide settings in assigning roles and configuring monitoring amp provisioning organizational resources Knowledge on Azure cloud technology will help in managing the Power BI efficiently<li><li style=>Work involves promoting code for data pipelines model work reporting and analytics code Azure Devops and Github repositories are used for code promotions CDP admin should have the knowledge to addmodify the Devops process as needed complying to auditing requirements<li><li style=>Work with auditors in supporting user access reviews defining roles and accesses to data warehouse tools and in general develop industry standard compliance process to adhere to PCI SOX GDPR CCPA Skills to automate audit activities is a must<li><li style=>Development skills in writing python google function and using other google technologies Unix shell scripting to automate and python coding skills to support ingestion and other application needs is preferred Should have network knowledge to work with infrastructure network team to request firewall changes network devices amp a good understanding of WAN operations to deal with cloudbased data sources<li><li style=>Should have good Unix knowledge to manage the IICS servers FTP servers and manage Batch operations Scripting with Unix shell amp python to support batch operations is preferred<br> Should have good windows skills to ensure software tools availability and serve the data engineers reporting and analytics team Establishing best practices in monitoring maintaining supporting data pipelines data warehouse related servers data warehouse softwaretools amp cloud data warehouse infrastructure<li><li style=>Good knowledge on licensing of software used in Data Warehouse administration<li><li style=>Knowledge on paid media digital marketing and relating APIs for data ingestion pipelines will be a plus Document the activities amp process relating to CDP administration and architecture<li><li style=>Work with architects to maintain standards manage architectural issues and recommend alternatives to simplify the methods and process<li><li style=>Meet with subject matter experts in different areas of the business be able to learn the concepts and business language relevant to their line of business and develop an understanding of how their data supports their business processes Performs other duties as assigned<li><li style=>Complies with all policies and standards<li><ul><br><br><div class=h3>Qualifications<div><ul style=><li style=>Bachelors degree in computer science Engineering or Information Systems<li><li style=>Five 5 plus years SQL experience with Relation database systems RDBMS<li><li style=>Python code development using google function and Unix required and<br> Unix shell scripting required<li><li style=>Proficiency in Data Warehouse concepts eg Star Schema Data Model Data Lake Semantic Layer<li><li style=>Excellent listening verbal and written communication skills ability to communicate effectively at all levels of the organization and vendors<li><li style=>Strong collaboration and interpersonal skills<li><li style=>Demonstrated ability to perform duties and responsibilities on time with moderate supervision<li><li style=>Good knowledge in administration of IICS Informatica Intelligent Cloud Services Fivetran amp GCP<li><li style=>Ability to monitor and optimize BigQuery performance including query optimization and resource allocation<li><li style=>Strong knowledge of Google BigQuery including its architecture optimization and best practices<li><li style=>Understanding of cloud computing concepts and experience with cloud platforms especially Google Cloud Platform<li><li style=>Google Cloud certifications especially those related to data engineering and cloud architecture can be beneficial<li><ul><br><br><div class=h3>Additional Information<div><p><em>In support of the pay transparency laws enacted across the country the expected salary range for this position is between $8236467 and $14907617 Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements The position qualifies for the below benefits<br> <br> Adtalem offers a robust suite of benefits including<em><p><p> <p><ul style=><li style=><em>Health dental vision life and disability insurance<em><li><li style=><em>401k Retirement Program + 6 employer match<em><li><li style=><em>Participation in Adtalems Flexible Time Off FTO Policy<em><li><li style=><em>12 Paid Holidays<br> <br> For more information related to our benefits please visit httpscareersadtalemcombenefits<br> <br> You are also eligible to participate in an annual incentive program subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance<em><li><ul><div><div><p> <p><p> <p><p>Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation<p><p> <p><img src=httpsremotivecomjobtrack1907520blankgifsource=publicapi alt=>

Senior Solutions Engineer, Mid-Market

Company: Webflow

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <p> <p> Were looking for a <strong> Senior <strong> <strong> Solutions Engineer <strong> to support our <strong> Corporate tier <strong> and inspire our customers by helping them understand the art of whats possible with the Webflow platform You will uncover customer business and technical priorities and tell a differentiating story that shows how our solution will help them meet their business objectives Webflow Solutions Engineers also influence our product direction by championing the customer voice and by staying at the forefront of the digital experience market <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States <u> Central amp Eastern time zones <u> ON Canada <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Permanent <p> <li> <li> <p> Exempt status Relevant to US only <p> <li> <li> <p> Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area The ranges shared below may change if you are hired in another geographic location <p> <ul> <li> <p> United States all figures cited below in USD and pertain to workers in the United States <p> <ul> <li> <p> Zone A $153000 $194000 <p> <li> <li> <p> Zone B $145000 $184300 <p> <li> <li> <p> Zone C $138000 $174000 <p> <li> <ul> <li> <li> <p> Canada All figures cited below in CAD and pertain to workers in ON amp BC Canada <p> <ul> <li> <p> $174000 $222000 <p> <li> <ul> <li> <ul> <li> <ul> <p> For sales roles the ranges provided are the roles On Target Earnings OTE ranges meaning that the ranges include both the sales commissions target and annual base salary for the role This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors including the candidates <strong> <strong> market location job related experience knowledge qualifications and skills Benefitsadditional compensation for this role may include equity company bonus or sales commissionsbonuses retirement plans health benefits and wellness stipends <p> <p> Please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowaboutwebflowiocareers rel=noopener noreferrer nofollow target=blank> Careers page <a> for more information on which locations are included in each of our geographic pay zones <em> However please confirm the zone for your specific location with your recruiter <em> <p> <ul> <li> <p> Reporting to the Senior Manager Solutions Engineering <p> <li> <li> <p> 1025 travel may be required <p> <li> <ul> <p> As a <strong> Senior Solutions Engineer <strong> youll <p> <ul> <li> <p> Guide MidMarket customers through the evaluation process of Webflow ensuring that our solution meets key business objectives and technical requirements <p> <li> <li> <p> Partner with both the Account Executives and potential customers through deep discovery solution design technical validation and business case development <p> <li> <li> <p> Build effective stories through demonstrations that highlight the benefits of using Webflow to solve key customer objectives and challenges <p> <li> <li> <p> Influence product direction by representing the customer voice while working with product marketing and sales <p> <li> <ul> <p> In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role <p> <h2> <strong> About you <strong> <h2> <p> Youll thrive as a <strong> Senior <strong> <strong> Solutions Engineer <strong> if you have <p> <ul> <li> <p> 5+ years of SaaS technical presales experience ideally but not necessarily in the Web Development Content Management or Digital Experience Platform space <p> <li> <li> <p> A consultative approach which earns trust and deepens relationships to help customers solve problems <p> <li> <li> <p> A general understanding of APIs and web development HTML CSS amp JavaScript <p> <li> <li> <p> An open minded with a bias toward growth engaging in opportunities to learn expand your current scope and consider differing opinions <p> <li> <li> <p> Excellent coaching writing discovery and presentation skills <p> <li> <ul> <p> And if you <p> <ul> <li> <p> Enjoy working autonomously creatively and kindly with your teammates while empowering and supporting those around you <p> <li> <li> <p> Thrive in a fastpaced environment where you are comfortable influencing priorities and are adaptable to changing priorities <p> <li> <li> <p> Welcome a diverse mix of individuals including customers and colleagues and their different perspectives <p> <li> <ul> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents fulltime employees working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent care Flexible Spending Account US only dependent on insurance plan selection where applicable in the respective country of employment Employees may also have voluntary insurance options such as life disability hospital protection accident and critical illness where applicable in the respective country of employment <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave where local requirements are more generous employees receive the greater benefit Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations where local requirements are more generous employees receive the greater benefit and sabbatical program <p> <li> <li> <p> Access to mental wellness and professional coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness smart work and professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and pension schemes in countries where statutorily required financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Discounted Pet Insurance offering US only <p> <li> <li> <p> Commuter benefits for inoffice employees <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks unless otherwise required by law <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are an Equal Opportunity EEOVeteransDisabled Employer and are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law Pursuant to the San Francisco Fair Chance Ordinance Webflow will consider for employment qualified applicants with arrest and conviction records <p> <h3> <strong> Stay connected <strong> <h3> <p> Not ready to apply but want to be part of the Webflow community Consider following our story on our <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomblog rel=noopener noreferrer nofollow target=blank> Webflow Blog <a> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanywebflowinc rel=noopener noreferrer nofollow target=blank> LinkedIn <a> <a class=fontbold underline fontbold underline fontbold underline href=httpstwittercomwebflow rel=noopener noreferrer nofollow target=blank> X Twitter <a> andor <a class=fontbold underline fontbold underline fontbold underline href=httpswwwglassdoorcomReviewsWebflowReviewsE890506htm rel=noopener noreferrer nofollow target=blank> Glassdoor <a> <p> <h3> <strong> Please note <strong> <h3> <p> <em> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Upon interview scheduling instructions for confidential accommodation requests will be administered <em> <p> <p> <em> To join Webflow youll need a valid right to work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <em> For information about how Webflow processes your personal information please review <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Webflows Applicant Privacy Notice <em> <a> <em> <em> <p> <p> <p><p>

SDR Manager

Company: Boulevard

Location: USA

Posted Apr 19, 2024

<div class=contentintro><p><strong>Who is Boulevard <strong><p> <p>Boulevard provides the first and only client experience platform for appointmentbased selfcare businesses We empower our customers to give their clients more of the magical moments that matter most<p> <p>Before launching in 2016 our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern userfriendly platform that meets the unique needs of their business Our roots may be in hair salons but we are built for the broader selfcare industry including many types of salons spas medspa barbershops and more Our technology not only helps our customers survive but thrive Take a look at <a class=csstgpl01 href=22httpswwwjoinblvdcom22 rel=nofollow target=blank>how we and YOU can make that happen<a> <p> <p>We have an insatiable curiosity and embrace experimentation We believe that simple solutions require the most sophistication and we design each and every detail to maximize potential power and impact Do our values match Read through <a class=csstgpl01 href=22httpswwwjoinblvdcomabout22 rel=nofollow target=blank>our story and what we value the most<a><p> <p>Our team values and celebrates our diverse backgrounds Being open about who we are and what we do allows us to do the best work of our lives We believe in equal opportunity for all and you should too<p><div><p><strong>Come Do The Best Work Of Your Life At Boulevard<strong><p> <p>Boulevard is looking for a Sales Development Manager to lead a highimpact salesfocused team of Sales Development Representatives across North America This role is responsible for developing and executing a strategy for forecasting while continuously educating and coaching SDRs to ensure overperformance across quotas and key performance metrics This person will develop leaders future Account Executives and help Boulevards sales strategy all while instilling a strong culture of accountability learning and performance<p> <p><strong>What Youll Do Here<strong><p> <ul style=> <li style=>Create a high performing SDR team that hits daily weekly monthly and quarterly metrics and is held accountable to all goals and accurately forecasts weekly monthly and quarterly attainment to the leadership team <li> <li style=>Continue to focus on quality of opportunities and working with Account Executive counterparts to achieve growth goals <li> <li style=>Work with the enablement teams to continue to educating members of the SDR org to identify contact and create qualified opportunities<li> <li style=>Ensure SDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 11s via gong feedback and live coaching <li> <li style=>Work closely with the Demand Gen and marketing team to provide feedback on leads and campaigns<li> <li style=>Work in collaboration with Content Marketing Program Managers and Product Marketing to develop effective messaging to convert inbound interest into qualified pipeline<li> <li style=>Work closely with Sales and other members of the SDR Leadership team to improve opportunity management and qualification processes<li> <li style=>Effectively execute monthly business reviews MBR on areas of improvement and plans to execute based on metrics from the prior month <li> <ul> <p><strong>What Youll Need To Thrive<strong><p> <p>You have a strong track record of running highperforming sales teams and have a history of coaching your direct reports to be consultative professionals You are motivating your team of sales professionals through appropriate levels of support guidance coaching accountability and praise You prefer to use data to strengthen your recommendations and decisions but youre an expert in communicating the story of the data in an approachable and understandable way You have a track record of driving impactful initiatives and successfully owning businesscritical workflows projects relationships and key responsibilities<p> <p>​​This role requires constant enablement on new products sales skills amp processes cold call and communication skills as well as CRM and prospecting tools experience You will be directly partnering with the leaders in Sales Marketing Enablement Operations and Recruiting teams<p> <ul style=> <li style=>Minimum 12 years experience leading a sales or sales development team within a SaaS or technology space<li> <li style=>Experience with SFDC and sales tools such as Outreach Gongio and Chili Piper<li> <li style=>Experience building enablement and onboarding plans in a successful highgrowth environment<li> <li style=>Ambitious and motivated ability to work independently in a fast paced rapidly changing environment and demonstrated ability to take initiative and lead a project from idea to successful execution with minimal guidance<li> <li style=>Consistent history of implementing successful programs and trainings that supplement SDRs growth and pipeline generation<li> <li style=>Proven track record of hitting KPIs dailyweekly expectations and goals<li> <li style=>Demonstrated ability to work effectively crossfunctionally with sales marketing enablement and product marketing<li> <li style=>Excellent written and verbal communication presentation and facilitation skills and experience maintaining relationships with internal and external stakeholders<li> <li style=><em>Nice to have<em> Experience with sales methodologies such as Challenger or Force Management as well as sales conceptsprinciples like BANT MEDICC<li> <ul> <p><strong>How Well Take Care Of You <strong><p> <p><em>Your starting total cash compensation for this role is between $129500 $175000<em><em> depending on your current skills experience training and overall market demands This salary range is subject to change and there is always room for growth and advancement<em><p><div class=contentconclusion><p>In addition to the wonderful people youll get to work with and challenging projects thatll push you Boulevard is here to make sure youre always at the top of your game emotionally mentally and physically <p> <ul style=> <li style=> <p>✨ Weve got you covered with a 401k match plus dental medical vision and life insurance <p> <li> <li style=> <p>🏝 Take a break whenever you need with our flexible vacation day policy <p> <li> <li style=> <p>🖥 Fully remote so you can choose where you want to work Youll receive a work from home stipend every month <p> <li> <li style=> <p>💚 Family planning resources and specialized support programs <p> <li> <li style=> <p>🔮 Equity get ahead on the ground floor and grow with Boulevard <p> <li> <li style=> <p>💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve<p> <li> <ul> <p> <p> <p>📲 We recommend following <a href=22httpswwwlinkedincomcompanyboulevard22 rel=nofollow>our official LinkedIn page<a> to stay up to date on all things Boulevard life<p> <p><em>Boulevard Labs Inc is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture All employment decisions at Boulevard Labs Inc are based on business needs job requirements and individual qualifications without regard to race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law<em><p><div><img src=httpsremotivecomjobtrack1907487blankgifsource=publicapi alt=>

Revenue Accounting Manager

Company: Transcarent

Location: USA

Posted Apr 19, 2024

<div class=contentintro><p><strong><span>Who we are<span><strong><span> <span><span> <span><p> <p><span>Transcarent is the One Place for health and care We cut through the complexity making it easy for people to access highquality affordable care With a personalized app tailored for each Member an ondemand care team and a connected ecosystem of highquality inperson care and virtual point solutions Transcarent eliminates the guesswork to confidently guide Members to the right level of care We take accountability for results offering atrisk pricing models and transparent impact reporting to align incentives towards measurably better experience better health and lower costs At Transcarent you will be part of a worldclass team supported by top tier investors like 7wireVentures and General Catalyst and founded by a missiondriven team committed to transforming the health and care experience for all We closed on our Series C funding in January 2022 raising our total funding to $298 million and enabling us to respond to the demand for our offering <span><span> <span><p> <p><span>Transcarent is committed to growing and empowering a diverse and inclusive community within our company We believe that a team with diverse lived experiences working together will strengthen our organization and our ability to deliver not just better but different experiences for our members <span><span> <span><p> <p><strong><span>We are looking for teammates to join us in building our company culture and Member experience who<span><strong><span> <span><span> <span><p> <ul style=> <li style=><span>Put people first and make decisions with the Members best interests in mind<span><span> <span><li> <li style=><span>Are active learners constantly looking to improve and grow<span><span> <span><li> <li style=><span>Are driven by our mission to measurably improve health and care each day<span><span> <span><li> <li style=><span>Bring the energy needed to transform health and care and move and adapt rapidly<span><span> <span><li> <li style=><span>Are laser focused on delivering results for Members and proactively problem solving to get there<span><span> <span><li> <ul><div><p><strong><span>About this role <span><strong><span> <span><p> <p>Transcarent is seeking a dynamic leader to join the controllership function supporting the evolving revenue accounting landscape This role will help support revenue accounting and operations for our many evolving product initiatives As the successful candidate you will be responsible for ensuring timely and accurate recording and reporting of revenue Having a strong accounting background of ASC 606 you will support the month end close activities collaborating with the billing function on system implementation to automate and scale the business<br>In this role you will partner closely with a large team of crossfunctional business partners to develop scalable accounting operation solutions for monthend close activities You will couple strong business acumen with your accounting background and your excellent communication skills to provide sound advice to your business partners You excel in problemsolving leading automation projects recommending solutions and thinking strategically on a process level while always anchoring your solutions based on a robust understanding of the details You are experienced in moving fast while solving problems in a scalable way<p> <p><br><strong>What youll do<strong><p> <ul style=> <li style=>Establish and maintain an accurate and timely monthend close process for revenues<li> <li style=>Develop robust accounting processes and controls for new products and maintain and improve existing processes and controls for existing products<li> <li style=>Ensure revenue is recognized in accordance with US GAAP and internal revenue recognition policies<li> <li style=>Support legal sales and deal desk teams during deal negotiations<li> <li style=>Coordinate with sales and legal team postdeal negotiations to monitor revenue accounting impact<li> <li style=>Partner with product engineering on testing and delivery of system solutions<li> <li style=>Ensure compliance with key control objectives in the revenue accounting cycle<li> <li style=>Supporting adhoc accounting projects and analysis as required including data analysis and management reporting design of accounting operational processes business processes close efficiency improvements automation etc<li> <li style=>Support detective controls and analytical review of revenues<li> <ul> <p><strong>Your skills include<strong><p> <ul style=> <li style=>7+ years of experience in accounting or finance<li> <li style=>Bachelor or higher degree in accounting or finance or equivalent professional experience<li> <li style=>Technical accounting knowledge of ASC 606<li> <li style=>Experience in digital healthcare<li> <li style=>Experience with US GAAP and internal control best practices<li> <li style=>Experience creating accounting memos and process documentation<li> <li style=>Experience operating with a high degree of autonomy<li> <li style=>Experienced with Excel<li> <li style=>Experience with developing robust accounting processes and controls for new products and improving existing process for highly scaled products<li> <li style=>Experienced in communicating with a cross functional and internal audience with an experience distilling complex concepts and analysis into concise actionable conclusions<li> <ul><div class=contentpaytransparency><div class=payinput><div class=title>As a remote position the salary range for this role is<div><div class=payrange><span>$125000<span><span class=divider><span><span>$135000 USD<span><div><div><div><div class=contentconclusion><p><strong><span>Total Rewards<span><strong><span> <span><p> <p><span>Individual compensation packages are based on a few different factors unique to each candidate including primary work location and an evaluation of a candidates skills experience market demands and internal equity <span><span> <span><p> <p><span>Salary is just one component of Transcarents total package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock options <span><span> <span><p> <p><span>Our benefits and perks programs include but are not limited to <span><span> <span><p> <ul style=> <li style=><span>Competitive medical dental and vision coverage <span><span> <span><li> <li style=><span>Competitive 401k Plan with a generous company match <span><span> <span><li> <li style=><span>Flexible Time OffPaid Time Off 12 paid holidays <span><span> <span><li> <li style=><span>Protection Plans including Life Insurance Disability Insurance and Supplemental Insurance<span><span> <span><li> <li style=><span>Mental Health and Wellness benefits <span><span> <span><li> <ul> <p><strong><span>Location<span><strong><span> <span><span> <span><p> <p><span>You must be authorized to work in the United States Depending on the position we may have a preference to a specific location but are generally open to remote work anywhere in the US <span><span> <span><p> <p><span>Transcarent is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees If you are a person with a disability and require assistance during the application process please dont hesitate to reach out <span><span> <span><p> <p><span>Research shows that candidates from underrepresented backgrounds often dont apply unless they meet 100 of the job criteria While we have worked to consolidate the minimum qualifications for each role we arent looking for someone who checks each box on a page were looking for active learners and people who care about disrupting the current health and care with their unique experiences<span><span> <span><p> <p><span> <span><p><div><img src=httpsremotivecomjobtrack1907190blankgifsource=publicapi alt=>

Supervisor, Major Accounts

Company: Carsdotcom

Location: USA

Posted Apr 19, 2024

<div class=contentintro><div class=h3><strong>Be essential at Cars Commerce<strong><div> <p>At Cars Commerce were fanatical about simplifying everything about car buying and selling We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance measure and drive local automotive retail Whether through our No1 most recognized marketplace <strong>Carscom<strong> our industryleading digital experience <strong>Dealer Inspire<strong> our trade and appraisal technology <strong>AccuTrade<strong> or our new <strong>Cars Commerce Media Network<strong> Cars Commerce is essential for success in the automotive industry <p> <p>No one ever travels alone here at its core Cars Commerce is collaboration In fact its built into the very fabric of our shared values We like to say we <strong>Rise Together <strong> putting people at the center of what we do from consumer to customer to community Life at Cars Commerce makes it easy when we share the ethos to be <strong>Open to All<strong> encouraging openminded communication because we know diverse thinking yields better outcomes But critical to our success is <strong>Caring to Challenge<strong> and <strong>Taking Ownership<strong> fueling a competitive spirit in a respectful environment where we think about tomorrow but act today At our foundation we have integrity <strong>Doing the Right Thing<strong> even when its hard Its our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible but downright unavoidable<p> <p>But dont take our word for it As a US News amp World Report <strong>Best Company to Work For in 2024 were obsessive about the employee experience<strong> We are among the top 20 being declared Best of our industry based on six critical factors that are important to employee wellbeing like quality of pay benefits work life balance and more<p><div><p>As a Major Account Supervisor you will be responsible for managing a team of individuals and their assigned book of business consisting of some of the top automotive groups in the nation This role primarily focuses on fostering partnerships identifying account growth opportunities maximizing retention and ensuring team members are positioned to work efficiently and effectively<p> <p><strong>Duties amp Responsibilities<strong><p> <ul style=> <li style=>Lead the Major Accounts team of Performance Managers and administrative specialists <li> <li style=>Create a layer of support for the Major Accounts Director<li> <li style=>Run Major Accounts team meetings and scrum<li> <li style=>Assist in determining and assigning PFM to new accounts and bandwidth management<li> <li style=>Lead the onboarding of new clients that have DI services and provide ongoing training with PFM Team maintain detailed knowledge of all new products and digital offerings<li> <li style=>Work with PFM Team to identify upsell opportunities and build strategy<li> <li style=>Mentor on best practices for client management and assist with professional growth<li> <li style=>Meet with PFM Team in conjunction with the Major Accounts Director in 45day 6month and Annual Reviews and provide constructive feedback on performance and growth path<li> <li style=>Support sales and strategy process for new business development when needed for Dealer Inspire and Agency Partners<li> <li style=>Support PFM team with management of difficult clientscancellations <li> <li style=>Assist the Major Accounts Director with advocating and communicating with other internal departments for Dealer InspireLaunch about bigger issuesblockers and process Roll up all internal issues to the Major Account Director<li> <li style=>Ensure consistent communication of company directives for PFM teams<li> <li style=>Positive representation of client services to all internal teams<li> <li style=>Positive representation of Dealer Inspire to all clients<li> <li style=>Ability to build relationships with client and provide insightguidance to the PFM team related to digital services and beyond <li> <ul> <p><strong>Skills amp Competencies Required<strong><p> <p>A successful Major Account Supervisor requires excellent communication and analytical skills marketing savvy and the ability to enjoy working in a fastpaced environment The ability to work through conflict resolution both internally and with external clients is a must<p> <ul style=> <li style=>Previous management experience<li> <li style=>Senior Performance Management experience with a high level of experience training other team members<li> <li style=>5 years of Digital marketing strategy experience required<li> <li style=>Ability to provide constructive and consistent feedback to all team members to ensure their further growth within their existing roles<li> <li style=>Outstanding presentation amp communication skills both over the phone and during inperson meetings<li> <li style=>Excellent customer service skills<li> <li style=>Must be very organized punctual and detail oriented<li> <li style=>Fast learner amp interested in new technologies<li> <li style=>Team building and ability to rally your internal team to achieve company goals<li> <li style=>The ability to remain cool under pressure and manage through client conflict<li> <ul> <p><strong>Strong knowledge of<strong><p> <ul style=> <li style=>SEO Fundamentals and Principles<li> <li style=>Paid searchGoogle Adwords<li> <li style=>Website PerformanceGoogle Analytics<li> <li style=>Social Media<li> <li style=>Basic Wordpress knowledge<li> <ul> <p>LIEJ LIRemote<p><div class=contentpaytransparency><div class=payinput><div class=description><p><em>In this spirit of pay transparency we are excited to share the compensation for this role The range is expressed as <strong>total target compensation base salary + variable<strong> If you are hired at Cars Commerce your total target compensation will be determined based on factors such as skills andor experience If the range is close to what youre seeking then we encourage you to apply and learn more about the total compensation package and benefits for this position<em><p><div><div class=title>Total Target Compensation Range<div><div class=payrange><span>$101100<span><span class=divider><span><span>$126400 USD<span><div><div><div><div class=contentconclusion><p><span style=fontweight><strong>Our Comprehensive Benefits Package includes<strong><span><p> <ul style=> <li style=><span style=fontweight>Medical Dental amp Vision Healthcare Plans<span><li> <li style=><span style=fontweight>401k with Company Match + Immediate Vesting<span><li> <li style=><span style=fontweight>New Hire Stipend for Home Office SetUp<span><li> <li style=><span style=fontweight>Employee Stock Purchase Program<span><li> <li style=><span style=fontweight>Generous PTO<span><li> <li style=> <div class=cmessagekitblocks> <div class=cmessagemessageblocks> <div class=pblockkitrenderer> <div class=pblockkitrendererblockwrapper> <div class=prichtextblock> <div class=prichtextsection>Refuel a service based recognition program where employees receive additional paid time away to learn grow and reset<div> <div> <div> <div> <div> <div> <li> <li style=><span style=fontweight>Paid Holidays Floating Holiday Volunteer Day Recharge Day<span><li> <li style=><span style=fontweight>Learn more about our Benefits Perks amp Culture on our <a class=clink href=22httpswwwlinkedincomcompanycarscomlifedeibviewAsMember=true22 rel=nofollow target=blank>LinkedIn Life Pages<a><span><li> <ul> <p><em>We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status California Applicants Click <a href=22httpsdrivegooglecomfiled1k01iNneRFY6B7xouPDiOSelUO7VHkrIviewusp=sharing22 rel=nofollow target=blank>here<a> to review our California Privacy Policy for Applicants For current employees please click <a href=22httpsdrivegooglecomfiled14RjRtcyPhb1Kk1FdmapSFQFpgiKopw6viewusp=sharing22 rel=nofollow target=blank>here<a> to review our California Privacy Policy for Employees<em><p><div><img src=httpsremotivecomjobtrack1907489blankgifsource=publicapi alt=>

IT Manager

Company: Nuna

Location: USA

Posted Apr 19, 2024

<div class=contentintro><p><em><span style=fontweight>At Nuna our mission is to make highquality healthcare affordable and accessible for everyone We are dedicated to tackling one of our nations biggest problems with ingenuity creativity and a keen moral compass<span><em><em><span style=fontweight><br><span><em><em><span style=fontweight><br><span><em><em><span style=fontweight>Nuna is committed to simple principles a rigorous understanding of data modern technology and most importantly compassion and care for our fellow human We want to know what really works what doesntand why<span><em><p> <p><em><span style=fontweight>Nuna partners with healthcare payers providers and patients to turn data into learnings and information into meaning<span><em><p><div><div class=h2>YOUR TEAM<div> <p>Nuna IT acts as the conduit between every business and technology facing team designing and maintaining the operability of Nunas technical systems and services We are responsible for the productivity of all employees respond to traditional support requests and proactively discover opportunities to improve Nunas technical environment<p> <div class=h2>YOUR OPPORTUNITIES<div> <p>The IT Manager will play a pivotal role in revitalizing our IT department This role entails a thorough assessment of existing processes the identification of opportunities for enhancement and automation and providing guidance and mentorship to team members Operating onsite from our San Francisco office this manager will collaborate closely with the IT Technicians gaining insights into individual strengths and areas for improvement IT also works closely with other teams such as HR Recruiting Security Compliance Legal and Accounting A strong objective will be to foster crosstraining among team members to ensure a comprehensive skillset within the team and seamless coverage in the event of absences Another strong objective is to streamline our onboarding and offboarding processes<p> <p>You will manage and bring organization and structure to a team that currently consists of three full time IT Technicians all who live in the Bay Area and work onsite at our San Francisco office<p> <p>You will oversee and participate in the following <p> <ul style=> <li style=>Technical support triaging ticket requests via incoming helpdesk queries <li> <li style=>Guiding customers through the problemsolving process using creative diagnostic techniques and a patient helpful attitude Collect and communicate customer feedback along the way identifying and participating in departmental improvement efforts<li> <li style=>Vendor relationships managing license renewals for SaaS products<li> <li style=>User account management<li> <li style=>Identifying opportunities to automate<li> <li style=>Developing and improving IT documentation<li> <li style=>Maintaining the inoffice network and physical security systems including partnering with Workspace Management teams to control and manage buildingoffice access keycardaccess control system and alarm system<li> <li style=>Host onsite Jumbotron events<li> <li style=>Partnering with stakeholder teams to support smooth and comprehensive employee onboarding and offboarding processes<li> <li style=>Tracking and managing accounts and equipment inventories <li> <li style=>Supporting the hosting of on and offsite events as needed ensuring reliable operation of AV equipment<li> <li style=>Collect and communicate customer feedback and identify and participate in department improvement efforts<li> <li style=>Partner with our Workspace Management team to control and manage buildingoffice access keycardaccess control system and alarm system<li> <li style=>Identify opportunities for IT to improve company processes<li> <li style=>Be able to support IT Technicians handson as needed<li> <ul> <div class=h2>QUALIFICATIONS<div> <div class=h4>Required Qualifications<div> <ul style=> <li style=>5+ years of overall experience 2 years or more spent as a Manager<li> <li style=>Ability to be present several days a week in the San Francisco office<li> <li style=>The ability to build grow and develop a highperforming IT teams foster a positive work culture and attract top talent<li> <li style=>Ability to connect with your team members mentor them and provide firm yet supportive guidance<li> <li style=>A positive mindset and a proactive attitude consistently identifying opportunities for improvement and taking the initiative to drive them to a successful resolution<li> <li style=>Enthusiasm and ability to learn new hardware and software technologies<li> <li style=>Methodical persistent detailoriented approach to problem solving<li> <li style=>Strong written and verbal communication skills with experience crafting and delivering company facing messaging <li> <li style=>Desire to learn andor improve your skills on automation<li> <li style=>Proficiency researching difficult problems and determining the best course of action<li> <li style=>Competence identifying patterns and trending issues<li> <li style=>Experience leading projects and following through on requests knowing when to escalate or ask for assistance<li> <li style=>Proficiency prioritizing and fulfilling multiple concurrent requests<li> <li style=>Experience installing configuring and troubleshooting macOS ChromeOS and Windows <li> <li style=>Understanding of basic networking concepts for troubleshooting<li> <li style=>Regulatory Compliance Knowledge of industryspecific regulations and compliance requirements<li> <li style=>Cybersecurity Expertise Strong knowledge of cybersecurity best practices and the ability to ensure the organizations IT environment is secure from threats<li> <ul> <div class=h4>Preferred Qualifications<div> <ul style=> <li style=>Working aptitude in 1 or more scripting languages such as bash python or rest APIs<li> <li style=>Familiarity using or administering any of our current tools Kandji FreshService GSuite Slack Crowdstrike Tailscale<li> <li style=>Experience supporting offsite company events<li> <li style=>Interest in the Healthcare industry data analytics AWS Cloud management<li> <li style=>Certifications Relevant industry certifications such as PMP Project Management Professional ITIL Information Technology Infrastructure Library or CISSP Certified Information Systems Security Professional<li> <ul> <p>We take into account an individuals qualifications skillset and experience in determining final salary This role is eligible for health insurance life insurance retirement benefits participation in the companys equity program paid time off including vacation and sick leave The expected salary range for this position is <strong>$<strong><strong>115000<strong><strong> to $141250<strong> The actual offer will be at the companys sole discretion and determined by relevant business considerations including the final candidates qualifications years of experience and skillset<p><div class=contentconclusion><p><em><span style=fontweight>Nuna is an Equal Employment Opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability genetics andor veteran status<span><em><p><div><img src=httpsremotivecomjobtrack1907521blankgifsource=publicapi alt=>

Workday Software Engineer - Principal

Company: Fannie Mae

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Job Description <p> <p> As a valued contributor to our team you will solve for complex or unusual business problems by designing producing testing or implementing software technology or processes as well as create and maintain IT architecture large scale data stores and cloudbased systems <br> <br> <strong> THE IMPACT YOU WILL MAKE <strong> <br> The Workday Software Engineer Principal role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities <p> <ul> <li> Determine the needs of diverse and complex customer groups requiring applied understanding and resolution of complex or unusual business problems <li> <li> Design and develop software solutions to meet needs across simultaneous projects or workstreams and may also lead matrixed teams <li> <li> Apply extensive expertise in processdriven approach in designing solutions <li> <li> Implement new software technology and coordinate simultaneous implementation programs across departments or divisions <li> <li> Develop and refine more effective and efficient methods for maintenance of existing software <li> <ul> <p> <br> Qualifications <p> <p> <strong> THE EXPERIENCE YOU BRING TO THE TEAM <strong> <p> <p> <strong> Minimum Required Experiences <strong> <p> <ul> <li> 8 years experience <li> <li> Experience in Workday related to e2e processes from Finance to HR including Prism Analytics <li> <ul> <p> <strong> Desired Experiences <strong> <p> <ul> <li> Bachelor Degree or equivalent <li> <li> TechnoFunctional expertise required specializing in Workday Tools Security Record to Report Source to Pay Req to Hire Payroll Business Processes and other Functional areas of Workday critical to Fannie Mae <li> <li> Go to Data and process expert on Workday <li> <li> Ability to drive innovation and adoption of NextGen Workday capabilities and AIML on Workday for Enterprise needs <li> <li> Ability to drive partnerships across the enterprise for better journeys and UX <li> <li> Ability to Advocate for the Workday Application within Fannie Mae <li> <li> Experience driving efficiencies across the Workday platform <li> <li> Ability to Coach and mentor advisors and leads <li> <ul> <p> <strong> Skills <strong> <p> <ul> <li> Programming including coding debugging and using relevant programming languages <li> <li> Experience using software and computer systems architectural principles to integrate enterprise computer applications such as xMatters AWS Application Integration or WebSphere <li> <li> Experience helping an organization to plan and manage change in effort to meet strategic objectives <li> <li> Skilled in cloud technologies and cloud computing <li> <li> Business Insight including advising designing business models interpreting customer and market insights forecasting benchmarking etc <li> <li> Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC <li> <li> Working with people with different functional expertise respectfully and cooperatively to work toward a common goal <li> <li> Operational Excellence including improving and overseeing operations <li> <li> Ability to frame ideas as systems and analyzing the inputs outputs and process <li> <li> Adept at managing project plans resources and people to ensure successful project completion <li> <li> Experience gathering accurate information to explain concepts and answer critical questions <li> <li> Experience identifying and selecting strategic options and identifying resources to meet the defined objectives <li> <li> Skilled in establishing and maintaining consistency of a products performance functional and physical attributes with its requirements design and operational information <li> <li> Relationship Management including managing and engaging stakeholders customers and vendors building relationship networks contracting etc <li> <li> Communication including communicating in writing or verbally copywriting planning and distributing communication etc <li> <ul> <p> <strong> Tools <strong> <p> <p> <p> <ul> <li> Java <li> <li> Python <li> <li> SQL <li> <li> Workday <li> <ul> <p> <br> Additional Information <p> <p> The future is what you make it to be Discover compelling opportunities at <a href=wwwfanniemaecomcareers> careersfanniemaecom <a> <br> <br> Fannie Mae is an Equal Opportunity Employer which means we are committed to fostering a diverse and inclusive workplace All qualified applicants will receive consideration for employment without regard to race religion national origin gender gender identity sexual orientation personal appearance protected veteran status disability age or other legally protected status For individuals with disabilities who would like to request an accommodation in the application process email us at careersmailboxfanniemaecom <br> <p> <div> <div> <p> The hiring range for this role is set forth on each of our job postings located on Fannie Maes Career Site Final salaries will generally vary within that range based on factors that include but are not limited to skill set depth of experience certifications and other relevant qualifications This position is eligible to participate in a Fannie Mae incentive program subject to the terms of the program As part of our comprehensive benefits package Fannie Mae offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance an employees physical mental emotional and financial wellbeing See more <a href=httpswwwfanniemaecomcareersbenefits> here <a> <p><p>

Sr. Solution Configurator - Mirata

Company: UGI Utilities, Inc

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> At UGI Utilities Inc we believe in providing a superior range of energy products and services to our customers in a safe affordable manner As our energy needs evolve UGI will be there providing safe and reliable service that brings warmth and comfort to our 750000 customers in 45 counties in Pennsylvania and 1 county in Maryland <span> <span> <p> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> We strive to reflect the communities we serve by attracting and retaining top talent while maintaining a diverse workforce that embraces our culture of safety service and integrity As an employee of UGI Utilities you can expect a competitive total compensation plan and comprehensive benefits Employees work in a collaborative environment have upward mobility opportunities and the ability to enjoy a true work life balance <span> <span> <p> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers communities and employees To learn more about UGIs workplace culture sustainability efforts and commitment to diversity equity and inclusion DEampI we invite you to visit our <a href=httpsugiesgcom> UGI Corporate sustainability page <a> <span> <span> <p> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> Apply to UGI Utilities today to share in our mission and support countless neighbors friends and families in providing bestinclass products and services <span> <span> <p> <div> <div style=padding100px 00pxborder10px solid transparent> <div style=fontsize160pxwordwrapbreakword> <h2 style=fontsize10emmargin00px> <b> Job Summary <b> <h2> <div> <div> <p style=marginbottom40pxmargintop40pxtextalignjustify> <b> This position will remain open for application submissions until 41624 <b> <p> <p style=marginbottom40pxmargintop40pxtextalignjustify> This position is responsible for translating business requirements from functional business areas eg Operations Engineering EHampS PSMS GIS and other operationally oriented departments into the Mirata forms solution This position will provide primary configuration support for the Mirata application and secondary configuration support for the Esri Explorer and Field Maps applications This includes involvement in all aspects of project work ongoing functional enhancements troubleshooting software patching and legal changes which pertain to the stated solutions Collaborates on all phases of the systems development lifecycle SDLC with a focus on the analysis design and development of configurationbased solutions Must continuously maintain and develop the necessary skillsets both technical and analytical to enhance valueadded business solutions and in keeping with the IT architecture <p> <div> <div> <div style=padding100px 00pxborder10px solid transparent> <div style=fontsize160pxwordwrapbreakword> <h2 style=fontsize10emmargin00px> <b> Duties and Responsibilities <b> <h2> <div> <div> <ul> <li> Configuration Support Acquire knowledge of ADC asset data collection business processes related system functions and gain technical skills in assigned functional area Broaden capability of the ADC solution set predominantly focused on the Mirata application to solve system issues improve the application and perform unit integration and vendor enhancement testing Work with business unit analysts and other IT resources to develop new systems and enhance existing systems to meet changing policy regulatory and business requirements Perform configuration to support defined business processesfunctions including timely testing and validation of software patches released by the vendor <li> <li> Third Party Management Manage applicable thirdparty vendor relationships Provide professional and timely responses to technical inquiries from vendors and Suppliers which serve to further UGIs interests in the applications function <li> <li> Troubleshooting Troubleshoot incidents reported against applicable IT applications Assist in investigating issues to determine the root cause of problems Support and monitor daily batch processing responding to job failures in a timely manner Provide 24X7 primary andor secondary support to core applications considered business critical Follow established change management procedures to ensure that application modifications are implemented in a way that meet internal IT controls <li> <li> Industry Research With a focus on product and service development delivery and support keep apprised of current trends in the business marketplace and apply key technologies Provide input and direction on business unit technology strategies <li> <ul> <p> <p> <div> <div> <div style=padding100px 00pxborder10px solid transparent> <div style=fontsize160pxwordwrapbreakword> <h2 style=fontsize10emmargin00px> <b> Knowledge Skills and Abilities <b> <h2> <div> <div> <ul> <li> Possess analytical skills which allows for the assessment of business processes and how they guide and shape application functionality <li> <li> Possess basic competency to comprehend technical design specifications data tables and data queries <li> <li> Good verbal written and interpersonal skills <li> <li> Understands project plans and is able to clearly articulate their role project goals and timelines <li> <li> Basic knowledge of COBIT5 based IT Governance and Management framework or other structured industry standard methodologies <li> <li> Organized and detail oriented <br> <li> <ul> <div> <div> <div style=padding100px 00pxborder10px solid transparent> <div style=fontsize160pxwordwrapbreakword> <h2 style=fontsize10emmargin00px> <b> Education and Experience <b> <h2> <div> <div> <ul> <li> Bachelors degree in informationcomputer science Information Systems or equivalent discipline is preferred <li> <li> At least 6 years of experience in ITGIS Systems and applications with at least 2+ years of experience supporting business processes applications or systems with analysis configuration testing andor improvement focus in two of the following components is desired <ul> <li> ESRI ArcGIS <li> <li> ESRI Field Maps <li> <li> ESRI Explorer <li> <li> Mirata Forms <li> <ul> <li> <li> ITIL IT Infrastructure Library Foundation certification at hire or within 12 months in position <br> <li> <ul> <div> <div> <div> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> We offer comprehensive benefits some of which are <span> <span> <p> <ul> <li> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> medical prescription dental vision life insurance <span> <span> <p> <li> <li> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> disability plans <span> <span> <p> <li> <li> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> 401k matched savings plan <span> <span> <p> <li> <li> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> paid vacation <span> <span> <p> <li> <li> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> company stock purchase program <span> <span> <p> <li> <li> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> wellness programs <span> <span> <p> <li> <li> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> tuition reimbursement <span> <span> <p> <li> <li> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> paid parental leave <span> <span> <p> <li> <li> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> paid volunteer time <span> <span> <p> <li> <li> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> adoption assistance <span> <span> <p> <li> <ul> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> UGI Utilities Inc is an Equal Opportunity and Affirmative Action Employer As such the Company abides by the requirements of the Executive Order 11246 41 CFR 607415a and 41 CFR 603005a The Company does not discriminate on the basis of race color sex national origin disability age gender identity veteran status or any other legally protected class in its practices <span> <span> <p> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> Successful applicants shall be required to pass a preemployment drug screen as a condition of employment and if hired shall be subject to substance abuse testing in accordance with UGI policies <span> <span> <p> <p> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> As a federal contractor that engages in safetysensitive work UGI cannot permit employees in certain positions to use medical marijuana even if prescribed by an authorized physician Similarly applicants for such positions who are actively using medical marijuana may be denied hire on that basis <span> <span> <p> <p> <span style=fontsize160px> <span style=fontfamilyArial Helvetica sansserif> <span> <span> <p><p>

Senior Machine Learning Platform Engineer

Company: Scribd

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> At Scribd pronounced scribbed our mission is to spark human curiosity Join our team as we create a world of stories and knowledge democratize the exchange of ideas and information and empower collective expertise through our three products Everand Scribd and Slideshare <p> <p> <p> <p> We support a culture where our employees can be real and be bold where we debate and commit as we embrace plot twists and where every employee is empowered to take action as we prioritize the customer <p> <p> <p> <p> We love collaborating and investing time in our Scribd community and we create intentional inperson moments with each other to build culture and connection And it is through our flexible work benefit Scribd Flex that we enable employees in partnership with their manager to choose the workstyle that best suits their individual needs and preferences <p> <p> <p> <p> <strong> About The Team <strong> <p> <p> Our Machine Learning Platform sits at the heart of an ecosystem with over 200 million pieces of content more than 200 million unique visitors each month and empowering 2 million paying subscribers across the globe With content available in over 20 languages our platform presents unparalleled opportunities and challenges for AI innovation This curated developer environment is designed not just to enable but to accelerate AI projects fueling an extraordinary Scribd user experience Our platform supports a wide array of machine learning applications from sophisticated classifications and personalized recommendations to cuttingedge Large Language Models LLMs The ML Platform team is tasked with navigating the complexities of deploying stateoftheart ML solutions rapidly and cost efficiently By constructing delivering and maintaining a robust platform we ensure the seamless flow of the entire machine learning workflow from initial experimentation to final production deployment <p> <p> The team is remotefirst and is spread across time zones across North America and Europe We use tools that emphasize asynchronous communication but also pair program or use online meetings when those are the best approaches Regardless of the medium excellent communication skills are a must We operate with autonomy developers closest to the code will make the most wellinformed decisions while holding ourselves and each other accountable <p> <p> <p> <p> <strong> About You <strong> <p> <p> You are an experienced engineer looking for a new challenge and embrace learning new things You have a passion for DevOps and Machine Learning Solving challenging problems excites you and you dont mind diving deep but you also know when to reach out to colleagues for help You are strong at communicating and listening to customers to understand there needs <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> Scribd is searching for an Engineer to join the Machine Learning Platform team you will be a part of designing implementing and supporting services tools and infrastructure that makes up the machine learning platform <p> <p> We recognize that everyone has a unique set of work and life experiences and believe that a broader set of perspectives will produce better results for all We continually strive for inclusivity and strongly value diversity We support others growth and celebrate our collective achievements <p> <p> You will influence the future and direction of Machine Learning at Scribd <p> <p> <p> <p> <strong> Minimum Requirements <strong> <p> <p> An appetite to learn and grow professionally <p> <p> Strong written and verbal communication skills were a remote team <p> <p> You will be communicating directly with the data scientists and engineers using the platform to understand requirements and providing remote support <p> <p> Software development background <p> <p> Expertise in programming and software engineering Ability to read and write code in one or more languages ideally Go Python Ruby andor Scala code Strong understanding of software design principles <p> <p> Expertise applying Devops principles and tooling <p> <p> Proficiency with common software development processes such as Agile development <p> <p> Ability to lead technical design discussions within your team and across partner teams <p> <p> Experience working with infrastructure and a familiarity with Infrastructure best practices <p> <p> Mentoring skills experience with training and educating teammates or colleagues <p> <p> <p> <p> <strong> Desired Skills <strong> <p> <p> An understanding of AWS platform services <p> <p> Concepts of Data Engineering <p> <p> Infrastructure as code preferably Terraform <p> <p> Experience deploying Machine Learning models in production <p> <p> Experience with Machine Learning concepts and fundamentals <p> <p> <p> <p> <p> <p> <p> <p> At Scribd your base pay is one part of your total compensation package and is determined within a range Our pay ranges are based on the local cost of labor benchmarks for each specific role level and geographic location San Francisco is our highest geographic market in the United States In the state of California the reasonably expected salary range is between $143000 minimum salary in our lowest geographic market within California to $231000 maximum salary in our highest geographic market within California <p> <p> <p> <p> In the United States outside of California the reasonably expected salary range is between $117500 minimum salary in our lowest US geographic market outside of California to $219500 maximum salary in our highest US geographic market outside of California <p> <p> <p> <p> In Canada the reasonably expected salary range is between $147000 CADminimum salary in our lowest geographic market to $217750 CADmaximum salary in our highest geographic market <p> <p> <p> <p> We carefully consider a wide range of factors when determining compensation including but not limited to experience jobrelated skill sets relevant education or training and other business and organizational needs The salary range listed is for the level at which this job has been scoped In the event that you are considered for a different level a higher or lower pay range would apply This position is also eligible for a competitive equity ownership and a comprehensive and generous benefits package <p> <p> <p> <p> <strong> Benefits Perks and Wellbeing at Scribd <strong> <p> <p> <em> Benefitsperks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work <em> <p> <p> Healthcare Insurance Coverage MedicalDentalVision 100 paid for employees <p> <p> 12 weeks paid parental leave <p> <p> Shorttermlongterm disability plans <p> <p> 401kRSP matching <p> <p> Tuition Reimbursement <p> <p> Learning amp Development programs <p> <p> Quarterly stipend for Wellness Connectivity amp Comfort <p> <p> Mental Health support amp resources <p> <p> Free subscription to Scribd + gift memberships for friends amp family <p> <p> Referral Bonuses <p> <p> Book Benefit <p> <p> Sabbaticals <p> <p> Company wide events <p> <p> Team engagement budgets <p> <p> Vacation amp Personal Days <p> <p> Paid Holidays + winter break <p> <p> Flexible Sick Time <p> <p> Volunteer Day <p> <p> Companywide Diversity Equity amp Inclusion programs <p> <p> <p> <p> <strong> Want to learn more about life at Scribd <strong> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanyscribdlifef42fcc769e50442089c3f17996272302viewAsMember=true rel=noopener noreferrer nofollow target=blank> <strong> wwwlinkedincomcompanyscribdlife <strong> <a> <p> <p> <p> <p> <p> <p> <strong> We want our interview process to be accessible to everyone You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodationsscribdcom about the need for adjustments at any point in the interview process <strong> <p> <p> <p> <p> <strong> Scribd is committed to equal employment opportunity regardless of race color religion national origin gender sexual orientation age marital status veteran status disability status or any other characteristic protected by law We encourage people of all backgrounds to apply and believe that a diversity of perspectives and experiences create a foundation for the best ideas Come join us in building something meaningful <strong> <p> <p> <p> <p> <p> <p> <em> Remote employees must have their primary residence in Arizona California Colorado Connecticut Delaware DC Florida Georgia Hawaii Iowa Massachusetts Maryland Michigan Missouri Nevada New Jersey New York Ohio Oregon Tennessee Texas Utah Vermont Washington Ontario Canada British Columbia Canada or Mexico This list may not be complete or accurate and candidates should speak with their recruiter about their specific location for remote work <em> <p> <p> <p> <p> LIRemote <p><p>

Reals Specialist

Company: Bluesight

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> At Bluesight our mission is to create groundbreaking medication intelligence solutions that increase efficiency safety and visibility for health systems and pharmaceutical manufacturers We empower our customers to deliver the right medicine to the right patient at the right time every time We are a high growth healthcare information technology company with a startup vibe but over 2000 customers tracking medications using our proven solutions <p> <p> <p> <p> <p> <p> As our Renewal Specialist youll be managing client relationships particularly as they relate to managing and maintaining renewals account updates and contractual updates with a focus on meeting and exceeding annual retention goals <p> <p> <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> <p> <p> Customer Renewals Specialists are tasked with eliminating churn before and at the point of renewal while fostering the success growth and expansion of each customer account in product reach andor revenue heshe also has accountability for solidifying the longterm relationship between Bluesight and the customer Each territory encompasses a customer group worth $20M to $30M in total recurring revenue retaining this revenue at the highest rate possible while partnering with those customers and internal teams like Customer Success and Sales to ensure their success is absolutely pivotal to Bluesights continued growth <p> <p> <p> <p> As Bluesights first Renewals Specialist hire this is a high ownership role This individual will be pivotal in standing up our Renewals process and team <p> <p> <p> <p> <p> <p> <strong> The following are the essential functions of the position <strong> <p> <ul> <li> <p> Demonstrate strong organization to manage the renewal lifecycle from quoting internal approvals negotiation and contracting <p> <li> <li> <p> Manage and negotiate all existing renewal contracts for customer accounts effectively communicate contract terms path to value and position Bluesight for a positive outcome <p> <li> <li> <p> Strong project management practices including the management of multiple renewal engagements all commencing a minimum of 90 days prior to renewal date <p> <li> <li> <p> Maintain accurate and uptodate data in CRM such as contact details forecasting correct pricing and pipeline management <p> <li> <li> <p> Assist customers with requests related to renewal maintenance and invoicing <p> <li> <li> <p> Foster relationships with your client base <p> <li> <li> <p> Achieve and exceed established dollar and unit retention targets by customer and by product and upsellcross sell expansion <p> <li> <li> <p> Probing for additional sales opportunities on all customer calls <p> <li> <li> <p> Develop a thorough understanding of the customers unique business goals and needs <p> <li> <li> <p> Lead quarterly account review sessions with Bluesight Commercial Leadership to communicate customer risk overall health and areas of business expansion <p> <li> <ul> <p> <p> <p> <strong> The following knowledge experience skills abilities and key behaviors are preferred or required to perform this job <strong> <p> <ul> <li> <p> 5+ years of account management and renewal experience including forecasting contract proposalpricing creation negotiation and contract execution <p> <li> <li> <p> Demonstration of a client service focus to all interactions <p> <li> <li> <p> Ability to effectively operate with high energy and flexibility in a fastpaced constantly evolving team environment <p> <li> <li> <p> Excellent organizational and problemsolving skills detailoriented selfmotivated resourceful and reliable <p> <li> <li> <p> Ability to quickly establish rapport and build relationships <p> <li> <li> <p> Exceptionally strong communication skills You must possess the ability to communicate well both internally and externally <p> <li> <li> <p> Ability to read situations and people and react accordingly <p> <li> <li> <p> Proven ability to meet deadlines and deliver results in a timely manner <p> <li> <li> <p> Experience with Salesforce preferred <p> <li> <li> <p> Experience in SaaS industry required Healthcare SaaS experience preferred <p> <li> <ul> <p> <p> <p> <p> <p> $85000 $95000 a year <p> <p> <em> The standard base pay range for this role is $85000 $95000 In addition to a base salary this position is also eligible for commission based on meeting exceeding assigned quotas Actual amounts and salary will vary depending on position offered experience performance and location <em> <p> <p> <strong> This position is a remote position and open to applicants in the continental United States <strong> <p> <p> <p> <p> <strong> Why Bluesight <strong> <p> <p> Bluesights culture is built on innovation and teamwork Theres room to grow and opportunities to take initiative You will partner with sharp motivated teammates looking to disrupt a massive industryand have fun doing it We truly believe that where you work and what you do matters Join us as we revolutionize the hospital pharmacy landscape <p> <p> Competitive salary <p> <p> Time off when you need it unlimited vacation days <p> <p> Generous insurance coverage <p> <p> 401k program with a company match <p> <p> Fun collaborative culture <p> <p> <p> <p> EOE AA MFVETDisability <p> <p> <p> <p> All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race religion color national origin sex protected veteran status disability or any other basis protected by federal state or local laws <p><p>

Frequently Asked Questions

What are typical salary ranges by seniority in Loan Repayment Program roles?
Entry‑level Analysts earn $55,000–$70,000 annually, mid‑level Managers range from $80,000 to $110,000, and senior Directors or VP positions command $120,000 to $160,000 plus performance bonuses.
What skills and certifications are required for these positions?
Key skills include financial modeling, SQL data querying, and experience with payroll software like ADP or Workday. Certifications such as Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or Certified Payroll Professional (CPP) are highly valued.
Can these roles be performed remotely?
Many Loan Repayment Program positions are fully remote, especially analytical and compliance roles. Payroll integration specialists often work on‑site or in hybrid setups to coordinate with IT teams for system updates.
What career progression paths exist within this field?
Typical progression moves from Junior Analyst to Senior Analyst, then to Program Manager, followed by Director of Loan Repayment Services, and ultimately VP of Employee Benefits or Chief Financial Officer roles.
What industry trends are shaping Loan Repayment Program careers?
Key trends include increased use of AI for repayment optimization, adoption of blockchain for secure borrower data, and expanded employer‑sponsored loan forgiveness programs driven by federal policy changes.

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