Mentorship Jobs in USA
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Security Staff Engineer
Company: Taskrabbit
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> Taskrabbit will never use text or chat applications to conduct interviews We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several videobased interviews with our hiring teams Communications will always be conducted by taskrabbitcom domain names <strong> <p> <ul> <li> <p> Taskrabbit is a remotefirst company with employees distributed across the US and EU <p> <li> <li> <p> 5 time Best Places to Work in 2022 by BuiltIn Including Best Companies in SF Best MidSized Companies and Best Benefits <p> <li> <li> <p> DataBird journals Best Places Best Companies for Diversity 1 2019 and 2020 <p> <li> <li> <p> DataBird journals Best Places Best Companies for Women 4 2019 and 1 2020 <p> <li> <ul> <h3> <strong> Youll love working here because <strong> <h3> <ul> <li> <p> Taskrabbit is a remotefirst company We value flexibility and choice but also stay committed to regular inperson connection <p> <ul> <li> <p> The People You will be surrounded by some of the most talented supportive smart and kind leaders and teams people you can be proud to work with <p> <li> <li> <p> The Values <p> <ul> <li> <p> Care Deeply We take time to be present and partner with our team and communities <p> <li> <li> <p> Level Up We navigate through ambiguity and go the extra mile <p> <li> <li> <p> Be A Better Neighbor We build a diverse and sustainable community and encourage all voices <p> <li> <li> <p> Lead The Future Together We value entrepreneurship and are inspired by action <p> <li> <ul> <li> <li> <p> The diverse culture We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate Women make up half of our leadership team and our diversity representation is above that of the tech industry average <p> <li> <li> <p> The perks Taskrabbit offers employeepaid health insurance 401k match with immediate vesting generous and flexible time off with 2 companywide closure weeks Taskrabbit product stipends wellness + productivity + education stipends IKEA discounts reproductive health support and more <p> <li> <ul> <li> <ul> <h2> <strong> About the Role <strong> <h2> <p> We are seeking a highly skilled and experienced Staff Security Engineer with a strong focus on secure architecture engineering security data security threat modeling and prevention As a Staff Security Engineer at Taskrabbit you will play a crucial role in ensuring the security and integrity of our systems applications and data You will be responsible for designing and implementing robust security solutions conducting threat modeling exercises and proactively identifying and mitigating potential security risks <p> <h2> <strong> What Youll Work On <strong> <h2> <ul> <li> <p> Develop and implement secure architecture and engineering practices across our systems and applications <p> <li> <li> <p> Conduct thorough threat modeling exercises to identify potential security vulnerabilities and risks <p> <li> <li> <p> Collaborate with crossfunctional teams to design and implement security controls and measures to protect sensitive data <p> <li> <li> <p> Perform security assessments and audits to identify and address security gaps and vulnerabilities <p> <li> <li> <p> Stay uptodate with the latest security trends technologies and best practices and provide recommendations for improvement <p> <li> <li> <p> Conduct security reviews of new technologies products and services to ensure compliance with security standards <p> <li> <li> <p> Collaborate with development teams to integrate security into the software development lifecycle SDLC and perform secure code reviews <p> <li> <li> <p> Develop and maintain security policies procedures and guidelines to ensure compliance with industry standards and regulations <p> <li> <li> <p> Respond to security incidents conduct investigations and implement remediation measures <p> <li> <li> <p> Provide guidance and mentorship to junior security team members <p> <li> <ul> <h2> Your Areas Of Expertise <h2> <ul> <li> <p> Minimum of 7 years of experience in a similar role with a focus on secure architecture engineering security data security threat modeling and prevention <p> <li> <li> <p> Strong knowledge of secure coding practices encryption algorithms and secure network protocols <p> <li> <li> <p> Experience with threat modeling methodologies and tools <p> <li> <li> <p> Proficiency in conducting security assessments audits and penetration testing <p> <li> <li> <p> Familiarity with industry security standards and regulations eg ISO 27001 NIST GDPR <p> <li> <li> <p> Strong understanding of cloud security principles and best practices AWS Azure etc <p> <li> <li> <p> Excellent problemsolving and analytical skills <p> <li> <li> <p> Strong communication and collaboration skills to work effectively with crossfunctional teams <p> <li> <li> <p> Relevant certifications such as CISSP CISM or CEH are preferred but not required <p> <li> <li> <p> Ability to mentor and influence others to advocate for Security best practices <p> <li> <ul> <p> <strong> Compensation amp Benefits <strong> <p> <p> At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + benefits + perks <p> <p> The base pay range for this position is $136000$190000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level <p> <h3> <strong> About Taskrabbit <strong> <h3> <p> Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home todos such as furniture assembly handyman work moving help and much more <p> <p> At Taskrabbit we want to transform lives one task at a time As a company we celebrate innovation inclusion and hard work Our culture is collaborative pragmatic and fastpaced Were looking for talented entrepreneuriallyminded and datadriven people who also have a passion for helping people do what they love <p> <p> Together with IKEA were creating more opportunities for people to earn a consistent meaningful income on their own terms by building lasting relationships with clients in communities around the world <p> <h3> <strong> Taskrabbits commitment to Diversity and Inclusion <strong> <h3> <p> An Active Commitment to Equity within our Company and Platform <p> <p> We are an inclusive community where all who share our mission and values belong Our antiracist culture actively strengthens the knowledge understanding and awareness of underrepresented experiences and our ongoing allyship commitment Our diverse team represents the communities we serve breaking down systemic barriers and transforming lives one action at a time <p> <p> Taskrabbit is an equal opportunity employer and values diversity at our company We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status militaryveteran status or disability status Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities <p> <p> Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law <p><p>
QA Automation Engineer, Team Lead
Company: Quest Analytics
Location: USA
Posted Mar 12, 2024
<div><b style=fontsize 24px>Your Quest Build the software products that improve healthcare access<b><div><div><br><div><div><span style=fontsize 105pt>At Quest Analytics our mission is to make healthcare more accessible for all Americans As part of our team youll work in an innovative collaborative challenging and flexible environment that supports your personal growth every day Were looking for an innovative <span><span style=fontsize 11pt>QA Automation Team Lead<span><span style=fontsize 105pt> to <span><span style=fontsize 11pt>ensure the software and data are functional reliable and in line with the end users expectations through the implementation and maintenance of automated quality checks throughout the delivery process <span><span style=fontsize 105pt>We will rely on you to help<span><span style=fontsize 11pt> guide a team of other QA automation engineers and Data QA Testers through daytoday work responsibilities<span><div><br><br><div class=h3>What youll do<div><li style=>Serve as the automation team lead and SME for building out and maintaining automated testing frameworks and solutions driven by scrum team deliverables engineeringquality metrics and stakeholder feedback<li><li style=>Guidementorinfluence and provide leadership to the test automation team to identify and solve test automation needs and opportunities including tactical considerations refactoring maintenance and delivery exceptions during a scrum team sprint <li><li style=>Provide daytoday technical guidance to team members in their areas of test automation responsibility including handson participation in daily activities writing code creating and reviewing pull requests while maintaining an area of responsibility within the automation team <li><li style=>Work with other QA engineers developers SMEs Product Management andor various stakeholders to understand requirements for an area of work and translate those requirements into a test plan that measures application andor data quality while maintaining workflow and iterative deliverables within the automation team <li><li style=>Coordinate and drive all automation test activities within the software automation team including collaborating with various stakeholders iteratively planning automation work item completion and suggesting andor implementing key strategic and tactical test design decisions to maintain automation framework functionality availability and performance<li><li style=>Monitor testing statuses in all preproduction environments during each sprint to ensure automated testing run effectiveness refactoring and scheduling are on track with sprint goals to deliver a release to production <li><li style=>Facilitate automated preproduction regression testing and smoke testing with the SQA analysts during preproduction testing activities <li><li style=>Provide handson mentorship and problemsolving with automation team members and assistance with the resolution of any roadblocks<li><li style=>Conduct test reviews and attend code amp design reviews to help ensure that the development process is followed and that the criteria for delivery to product owners are attained <li><li style=>Design write and submit pull requests for automated test case suites targeted at new or existing software engaged in the core operations during the software developmentdelivery cycle reducing the number of manual tests keeping performance stability and value in mind<li><li style=>Assist with adhoc troubleshooting of testing cycles in SIT production issues and help define any changes to the automation coverage that may need to happen to ensure the quality of automated test suites Additionally assisting with decisionmaking around automation testing exceptions for accelerated deployments and deployment night facilitation of automated test suite execution<li><li style=>Help design and implement heavy data validation and ETL processes testing in an automated fashion with Data QA SDETs and SEs to increase data accuracy checks at all stages of delivery Directly participate in the operationalization of ETL validation by guiding the QA automation team in daytoday activities toward this goal<li><li style=>Lead the development and execution of automated testing tools within the automation team pull together team members and other stakeholders as needed to solve challenges and quality issues Report automation KPIs and metrics monthly<li><li style=>Responsible for maintaining and enhancing test automation through process operationalization of the automation team including feedback and requests from other teams specifically engineeringscrum team requests and SDET strategy considerations into daily expectations and deliverables<li><li style=>Collaborate with manager concerning resource assignments and participate in the interview process as needed<li><li style=>Communicate effectively with technical and nontechnical personnel<li><li style=>Be a creative thinker with a focus on continuous improvement <li><li style=>Be proactive in keeping QA skills fresh<li><br><br><div class=h3>What it requires<div><li style=>Bachelors degree in Computer Science or related technical discipline or the equivalent combination of experience training or technical certification<li><li style=>7+ years of professional experience in QA Software and Data QAData ValidationETL testing<li><li style=>1+ years of QA lead responsibility experience <li><li style=>Experience with developing automated test cases and working in an AgileScrum environment<li><li style=>Experience with implementing CICD tools like Azure and Jenkins for automated testing runs<li><li style=>Strong Experience with complex data validation and ETL processes testing <li><li style=>Advanced experience with SQL Server and writing SQL queries to validate testing<li><li style=>Familiarity with C NET<li><li style=>High attention to detail and proven ability to manage multiple competing priorities simultaneously<li><li style=>Ability to multitask and prioritize in a fastpaced fluidic environment<li><li style=>Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions recommendations and drive action Customer focused<li><li style=>Works well in a highly collaborative team environment<li><div>We are not currently engaging with outside agencies on this role<div><div><b>Visa sponsorship is not available at this time<b><div><div><br><div><div><b style=fontsize 18px>What youll appreciate<b><div><div>Workplace flexibility you choose between remote hybrid or inoffice<div><div>Company paid employee medical dental and vision<div><div>Competitive salary and success sharing bonus<div><div>Flexible vacation with no cap plus sick time and holidays<div><div>An entrepreneurial culture that wont limit you to a job description<div><div>Being listened to valued appreciated and having your contributions rewarded<div><div>Enjoying your work each day with a great group of people<div><div><span style=fontsize 105pt> <span><div><div><b style=fontsize 105pt>Apply TODAY<b><div><div><a class=postingslink href=httpcareersquestanalyticscom rel=nofollow>careersquestanalyticscom<a><div><div><br><div><div><b style=fontsize 18px>About Quest Analytics<b><div><div>For more than 30 years weve been improving provider network management one groundbreaking innovation at a time 95 of Americas health plans use our tools including the eight largest in the nation Achieve your personal quest to build a great career here <div><div><span style=fontsize 105pt> <span><div><div>Visa sponsorship is not available at this time<div><div> <div><div><i>Quest Analytics provides equal employment opportunities to all people without regard to race color religion sex national origin ancestry marital status veteran status age disability sexual orientation or gender identity or expression or any other legally protected category We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment <i><div><div> <div><div><i>Applicants must be legally authorized to work in the United States Verification of employment eligibility will be required at the time of hire<i><div><div><br><div><div>Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence hrquestanalyticscom<div><div><br><div><div>NOTE Staffing agencies headhunters recruiters andor placement agencies please do not contact our hiring managers directly We are not currently working with additional outside agencies at this time<div><img src=httpsremotivecomjobtrack1900317blankgifsource=publicapi alt=>
Senior Developer Advocate
Company: Vercel
Location: USA
Posted Mar 11, 2024
<p class=jobDescription> <h2> About Vercel <h2> <p> Vercels Frontend Cloud provides the developer experience and infrastructure to build scale and secure a faster more personalized web Customers like Under Armour eBay The Washington Post Johnson amp Johnson and Zapier use Vercel to build dynamic user experiences on the web <p> <p> At Vercel our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life <p> <h2> About the role <h2> <p> Were hiring a Senior Developer Advocate to educate our community about our opensource projects This includes Nextjs our React framework and our <a class=fontbold underline fontbold underline fontbold underline href=httpssdkvercelai rel=noopener noreferrer nofollow target=blank> AI SDK <a> and <a class=fontbold underline fontbold underline fontbold underline href=httpsv0dev rel=noopener noreferrer nofollow target=blank> v0 <a> Youll be part of our product team working with our engineers building these tools <p> <h2> What you will do <h2> <ul> <li> <p> Create high quality demos examples and content teaching our community <p> <li> <li> <p> Be active and involved in the opensource community <p> <li> <li> <p> Help developers understand how to build great products through our tools <p> <li> <li> <p> Contribute and author documentation updates <p> <li> <ul> <h2> About you <h2> <ul> <li> <p> You have 5+ years of prior experience in an engineering role <p> <li> <li> <p> You are an excellent technical writer <p> <li> <li> <p> You care about building great products and love to geek out about the tech that enables these experiences <p> <li> <li> <p> Some experience with Nextjs and Vercel is preferred <p> <li> <li> <p> You are proficient in HTML JavaScript CSS React and modern web development <p> <li> <li> <p> You obsess about finding new ways to explain and simplify hard problems <p> <li> <li> <p> You enjoy helping other developers learn new concepts <p> <li> <ul> <p> <strong> As part of your application please be sure to include a link to your GitHub andor personal website so we can get a sense of your coding ability and prior work <strong> <p> <h2> Benefits <h2> <ul> <li> <p> Great compensation package and stock options <p> <li> <li> <p> Inclusive Healthcare Package <p> <li> <li> <p> Learn and Grow we provide mentorship and send you to events that help you build your network and skills <p> <li> <li> <p> Flexible Time Off Flexible vacation policy with a recommended 4weeks per year and paid holidays <p> <li> <li> <p> Remote Friendly Work with teammates from different time zones across the globe <p> <li> <li> <p> We will provide you the gear you need to do your role and a WFH budget for you to outfit your space as needed <p> <li> <ul> <p> The San Francisco CA base pay range for this role is $15500000 $18500000 This salary range is an estimate Actual salary will be based on job related skills experience and location Pay ranges outside San Francisco may be adjusted based on employee location The total compensation package also includes benefits and equitybased compensation Your recruiter can share more about the specific pay range for your location during the hiring process <p> <p> Vercel is committed to fostering and empowering an inclusive community within our organization We do not discriminate on the basis of race religion color gender expression or identity sexual orientation national origin citizenship age marital status veteran status disability status or any other characteristic protected by law Vercel encourages everyone to apply for our available positions even if they dont necessarily check every box on the job description <p><p>
Staff Product Designer
Company: Brightwheel
Location: USA
Posted Mar 12, 2024
<div><b style=fontsize 18px>Our Mission and Opportunity<b><div><div>Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=postingslink href=httpsmybrightwheelcomcareers rel=nofollow>Brightwheels vision<a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families<div><div><br><div><div><b style=fontsize 18px>Our Team<b><div><div>We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <div><div><br><div><div>We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work<div><div><br><div><div><span style=fontsize 18px><b>Who you are<b><span><div><div>Brightwheel is seeking a Staff Product Designer to drive work across iOS Android and web Youll work embedded in a crossfunctional product team with product managers engineers and designers to build beautiful easy to use products for teachers and families across the globe You bring a strong understanding of design principles and best practices across a variety of project types focussed on our education product You thrive working on projects that are of the utmost importance to our users and that move the company forward <div><div><br><div><br><br><div class=h3>What youll do<div><li style=>Work with crossfunctional partners in Product Management Engineering and Data Science to understand customer problems key opportunities and define both the long term UX vision and also short term releases that deliver customer value<li><li style=>Advocate for great UX inspiring your teams with a strong point of view about whats possible and aspirational for your product area<li><li style=>Take projects 01<li><li style=>Speak clearly to tradeoffs and the Why behind design decisions in terms nondesigners can understand and participate in<li><li style=>Conduct user research usability testing and gather feedback to iteratively improve the user experience and validate design solutions<li><li style=>Youll drive teamwide impact through mentorship fostering a culture of growth and collaboration <li><li style=>Provide and seek feedback from other designers to always push the bar for quality<li><li style=>Maintain design consistency across the product contributing to our design system<li><li style=>Partner with the marketing team to ensure our product design reflects and reinforces the brightwheel brand <li><br><br><div class=h3>ExperienceSkills Required<div><li style=>6+ years of experience as a Product Designer<li><li style=>A strong portfolio of case studies that demonstrate a successful track record of humancentered design solutions that address strategic business problems<li><li style=>Experience designing endtoend customer journeys from software to service<li><li style=>Deep expertise in UIUX craft passion for visual design interaction details typography design system and pixel perfect deliverables<li><li style=>The ability to think long term towards a broader vision or step change while being able to speak to scoping and sequencing to deliver iterative value<li><li style=>Experience with user research methodologies and usability testing<li><li style=>Experience shipping quality experiences across iOS Android and Web<li><li style=>Ability to work in a dynamic environment balancing rigor and scrappiness You have a strong bias for action and focus on impact<li><li style=>A highly collaborative approach to working with engineering and product teams <li><li style=>A passion for improving the world through education<li><div><i style=fontsize 11pt>Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status<i><div><img src=httpsremotivecomjobtrack1900308blankgifsource=publicapi alt=>
Security Engineering Manager
Company: Taskrabbit
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> Taskrabbit will never use text or chat applications to conduct interviews We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several videobased interviews with our hiring teams Communications will always be conducted by taskrabbitcom domain names <strong> <p> <ul> <li> <p> Taskrabbit is a remotefirst company with employees distributed across the US and EU <p> <li> <li> <p> 5 time Best Places to Work in 2022 by BuiltIn Including Best Companies in SF Best MidSized Companies and Best Benefits <p> <li> <li> <p> DataBird journals Best Places Best Companies for Diversity 1 2019 and 2020 <p> <li> <li> <p> DataBird journals Best Places Best Companies for Women 4 2019 and 1 2020 <p> <li> <ul> <h3> <strong> Youll love working here because <strong> <h3> <ul> <li> <p> Taskrabbit is a remotefirst company We value flexibility and choice but also stay committed to regular inperson connection <p> <ul> <li> <p> The People You will be surrounded by some of the most talented supportive smart and kind leaders and teams people you can be proud to work with <p> <li> <li> <p> The Values <p> <ul> <li> <p> Care Deeply We take time to be present and partner with our team and communities <p> <li> <li> <p> Level Up We navigate through ambiguity and go the extra mile <p> <li> <li> <p> Be A Better Neighbor We build a diverse and sustainable community and encourage all voices <p> <li> <li> <p> Lead The Future Together We value entrepreneurship and are inspired by action <p> <li> <ul> <li> <li> <p> The diverse culture We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate Women make up half of our leadership team and our diversity representation is above that of the tech industry average <p> <li> <li> <p> The perks Taskrabbit offers employeepaid health insurance 401k match with immediate vesting generous and flexible time off with 2 companywide closure weeks Taskrabbit product stipends wellness + productivity + education stipends IKEA discounts reproductive health support and more <p> <li> <ul> <li> <ul> <h2> <strong> About the Role <strong> <h2> <p> As the Security Engineering Manager at TaskRabbit you will play a crucial role in safeguarding our platform and ensuring the privacy and security of our users data You will be responsible for managing a team of talented security engineers developing and implementing security strategies and enhancing our security posture This role is ideal for someone who is passionate about building and leading security teams implementing foundational security measures and ensuring compliance with industry standards such as NIST <p> <h2> <strong> What Youll Work On <strong> <h2> <ul> <li> <p> Team Development Lead a team of security engineers fostering a culture of collaboration innovation and continuous learning Develop team members skills and provide mentorship to nurture their growth <p> <li> <li> <p> Security Tooling Identify evaluate and implement foundational security tools and technologies to protect TaskRabbits infrastructure and applications Collaborate with the engineering teams to integrate security measures into the development lifecycle <p> <li> <li> <p> Data Security Enhance data security by developing and implementing data encryption access controls data protection strategies and data policies Ensure the confidentiality integrity and availability of sensitive user data <p> <li> <li> <p> Compliance Maintain and improve TaskRabbits compliance with industry standards with a particular focus on NIST and GDPR guidelines Develop and execute compliance strategies and processes conducting regular assessments and audits <p> <li> <li> <p> Incident Response Lead incident response efforts in case of security breaches including investigation containment and resolution Develop and maintain an incident response plan to minimize the impact of security incidents <p> <li> <li> <p> Security Awareness Promote a strong security culture within the organization Conduct security training and awareness programs for employees contractors and stakeholders <p> <li> <li> <p> Security Policy Development Aligning with industry best practices and compliance requirements develop update and implement monitoring reporting and preventing <p> <li> <li> <p> Risk Assessment Identify and assess security risks and vulnerabilities and work with crossfunctional teams to mitigate these risks effectively <p> <li> <li> <p> Continuous Improvement Stay uptodate with emerging security threats and technologies Continuously improve TaskRabbits security posture by implementing industry best practices and adopting new security measures <p> <li> <li> <p> Develop and maintain Security KPIs OKRs roadmaps and Security Strategy Work with teams such as Legal Data Engineering IT Operations etc to advocate for Security and align on planning <p> <li> <li> <p> Represent educate and be a champion for security <p> <li> <li> <p> Define strategy for building preventions and threat modeling from the ground up with the team <p> <li> <ul> <h2> Your Areas Of Expertise <h2> <ul> <li> <p> 7+ years of proven experience in building managing and mentoring security teams <p> <li> <li> <p> Proven ability to build and develop security teams <p> <li> <li> <p> Strong background in developing and implementing security strategies and measured metrics KPIs and performance <p> <li> <li> <p> 5+ years developing Security policies and standards company wide <p> <li> <li> <p> Extensive experience in establishing security frameworks policies and procedures to ensure the organizations security maturity <p> <li> <li> <p> Demonstrated expertise in implementing and managing security technologies and solutions to protect against emerging threats <p> <li> <li> <p> Track record of successfully leading security initiatives and driving cultural change to prioritize security within the organization <p> <li> <li> <p> Excellent communication and leadership skills to effectively collaborate with crossfunctional teams and stakeholders in promoting a securityfirst mindset <p> <li> <li> <p> Proactive approach to staying updated with the latest security trends and technologies ensuring continuous improvement and adaptation to evolving threats <p> <li> <li> <p> Experience building out a mature security program aligning to industry best practices and standards <p> <li> <li> <p> Familiarity with NIST guidelines and experience with regulatory compliance <p> <li> <li> <p> Deep knowledge of data security encryption access controls and secure coding practices <p> <li> <li> <p> Experience with incident response and crisis management <p> <li> <li> <p> Relevant certifications eg CISSP CISM CISA are preferred but not required <p> <li> <ul> <h3> <strong> About Taskrabbit <strong> <h3> <p> Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home todos such as furniture assembly handyman work moving help and much more <p> <p> At Taskrabbit we want to transform lives one task at a time As a company we celebrate innovation inclusion and hard work Our culture is collaborative pragmatic and fastpaced Were looking for talented entrepreneuriallyminded and datadriven people who also have a passion for helping people do what they love <p> <p> Together with IKEA were creating more opportunities for people to earn a consistent meaningful income on their own terms by building lasting relationships with clients in communities around the world <p> <h3> <strong> Taskrabbits commitment to Diversity and Inclusion <strong> <h3> <p> An Active Commitment to Equity within our Company and Platform <p> <p> We are an inclusive community where all who share our mission and values belong Our antiracist culture actively strengthens the knowledge understanding and awareness of underrepresented experiences and our ongoing allyship commitment Our diverse team represents the communities we serve breaking down systemic barriers and transforming lives one action at a time <p> <p> Taskrabbit is an equal opportunity employer and values diversity at our company We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status militaryveteran status or disability status Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities <p> <p> Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law <p> <p> <strong> Compensation amp Benefits <strong> <p> <p> At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + benefits + perks <p> <p> The base pay range for this position is $142000$197000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level <p><p>
Senior Customer Success Engineer
Company: Vercel
Location: USA
Posted Mar 09, 2024
Vercel is seeking a Senior Customer Success Engineer to resolve customer concerns, create and improve internal tooling, and engineering solutions to enhance the customer experience. The ideal candidate should have frontend development experience, understand modern web architecture, and possess excellent communication skills. The role is remote, based in the US West Coast time zones, and offers a competitive compensation package, inclusive healthcare, and flexible time off. Vercel is committed to fostering an inclusive community.
Sr. Salesforce Solution Architect, CPQ
Company: NeuraFlash
Location: USA
Posted Mar 09, 2024
<div class=contentintro> <div class=h3>About NeuraFlash<div> <p>We are a leading AI and Consulting Partner of Amazon amp Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences Our expertise spans across the Amazon ecosystem with Amazon Connect Lex amp Contact Lens and Salesforce ecosystem with Service Cloud Voice Einstein Bots and Digital Channels Service Cloud Field Service CPQ MuleSoft and Einstein Analytics We are experts in building experiences grounded in data that transform and optimize the employee and customer journey<p> <div class=h3>What sets NeuraFlash apart<div> <p>At NeuraFlash our people form the core of our business and the soul of our brand We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions Youll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders NeuraFlash is on the forefront of cuttingedge technologies and we understand by investing in you were investing in ourselves<p> <div> <p>We are looking for a Solution Architect CPQ to join our amazing LeadtoCash team Youll bring Salesforce Sales Cloud amp CPQ project implementations to life by working with our customers to understand their business identify their requirements then leading the team through design development QA and launch of their solutions We are building a bestinclass team and this role will have the opportunity to make significant contributions working with the rest of our talented team exciting customers and partnering closely with our Salesforce and AI Teams As the Architect on the project you will own overall design success and lead the development team in building awesome client solutions <p> <p><strong>Youll have the opportunity to<strong><p> <ul style=> <li style=>Work with our customers to define requirements propose amp deliver solutions related to their Sales processes<li> <li style=>Support architecture and own configuring bestinclass implementations of CPQ and Sales Cloud<li> <li style=>Configure Salesforce Solutions using point and click tools available on the platform eg Process Builder and Visual Flows<li> <li style=>Understand and leverage Salesforce Platform to implement scalable solutions<li> <li style=>Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers<li> <li style=>Coach and mentor your junior team members on best practices to deliver your projects<li> <li style=>Interface directly with Salesforce to craft new solution perspectives <li> <li style=>Support our PreSales team with industry perspectives demos and deal execution<li> <li style=>Craft thought leadership pieces that accelerate the NeuraFlash brand within the Sales Transformations space<li> <li style=>Quickly acquire new technical expertise and understanding of latest Salesforce features and major launches <li> <ul> <p><strong>Requirements<strong><p> <ul style=> <li style=>5+ years project experience in a handson position<li> <li style=>10+ implementations experience of Salesforce CPQ or Sales Cloud<li> <li style=>5+ years of experience with Salesforce in a development or configuration capacity<li> <li style=>Understanding of Sales Sales Operations Product and Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform<li> <li style=>Handson experience on building Salesforce CPQ package elements Custom Applications Lightning Experience Visual Flows Process Builders and other Salesforce platform tools <li> <li style=>Understanding of Release Management Application Lifecycle Management Development Lifecycle and Deployment Best Practices and Governance<li> <li style=>Client Facing Experience in the following areas PreSales Activities Project ManagementOwnership Discovery and Design Delivering Solution Options to Customers Enterprise Application Architecture<li> <li style=>Solid understanding of Salesforce Platform and its architecture<li> <ul> <p><strong>Preferred Skills<strong><p> <ul style=> <li style=>Experience coaching and mentoring Salesforce talent<li> <li style=>Attention towards detail detail oriented<li> <li style=>Strong team player<li> <li style=>Great communication skills<li> <li style=>Keep an open mind and must be flexible to change<li> <li style=>Any Salesforce Certifications is a Plus preferably Salesforce CPQ Service Cloud Experience Cloud Sales Cloud or Field Service Consultant<li> <ul> <div class=contentconclusion> <div class=h3>Whats it like to be a part of NeuraFlash<div> <ul style=> <li style=>Remote amp InPerson Whether you work out of our HQ in Massachusetts one of our regional hubs our India office or youre one of over half of our NeuraFlash Family who work remotely were focused on keeping everyone connected and unified as one team<li> <li style=>Travel Get ready to pack your bags and hit the road For certain roles travel is an exciting part of the job with an anticipated travel commitment of up to 25 So if you have a passion for adventure and dont mind a little jetsetting this opportunity could be your ticket to exploring new places while making a positive impact on clients<li> <li style=>Flexibility Do you have to take the dog to the vet pick up the kids from school or the inlaws from the airport We know that a perfect 95 isnt possible So you have to jump out to do any of those no problem We build a culture of trust and understanding We value good work not the hours in which you get it done<li> <li style=>Collaboration You have a voice here If you work with a team of smart people like we do its a nobrainer to take suggestions and feedback on how to keep NeuraFlash thriving Our executive team holds town halls amp company meetings where they address any suggestions or questions asked no matter how big or small<li> <li style=>Celebrate Often We take our work seriously but we dont take ourselves too seriously Whether it is an arm wrestling contest costume party or ugly holiday sweaters our teams love to have fun And while we work hard we dont forget to slow down and celebrate the big things and the small things together<li> <ul> <div class=h3>The Flashy Perks<div> <ul style=> <li style=>Be in the right space Work at the forefront of AI amp Innovation on the Salesforce and AWS Platforms<li> <li style=>Growth In 2023 we grew our team by 21 and we plan to do the same again this year Theres no limit to where your career at NeuraFlash can go<li> <li style=>LampD Program We are invested in your success This program was built to help our employees advance in their career in Salesforce and at NeuraFlash<li> <li style=>The Buddy Program Each new team member is assigned a mentor to help them acclimate at NeuraFlash<li> <li style=>Monthly amp Weekly Socials We hold monthly amp weekly virtual socials to have more opportunities to be together<li> <ul> <p class=p1><em>Location NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle For those that prefer an office setting this role may be based in any of our hub locations within the United States and India If you prefer to work from your home we can accommodate remote locations anywhere in the United States for our US based employees anywhere within British Columbia and Ontario for our Canadian employees and anywhere within Colombia for our Colombian based employees<em><p> <div> <img src=httpsremotivecomjobtrack1899897blankgifsource=publicapi alt=>
Account Executive - Acquisition
Company: Apartment List
Location: USA
Posted Mar 07, 2024
<div class=contentintro><p><span style=fontweight>At Apartment List were on a mission to find every renter a home they love at the value they deserve Finding the right place to live is one of the most important timeconsuming and expensive decisions that all of us make Getting it right matters Weve helped millions of families find a home they love and were just getting started<span><p><div><p>Apartment List is looking to hire an Account Executive AE reporting to the Sr Manager Acquisition This role will be responsible for a territorybased book and will be responsible for sourcing new business with property management companies that do not list with us This is a hunter role meaning the majority of the prospecting will be done by the AE It will be their responsibility to hit target quota as well as work with cross functional teams to ensure a successful longterm partnership <p> <p><strong>Here is what youll do as part of the team<strong><p> <ul style=> <li style=>Generate build and grow relationships between Apartment List and rental properties<li> <li style=>You will work with marketing directors and regional property managers remotely within an assigned territory becoming their marketing expert by building personal relationships and consistently and competitively winning business<li> <li style=>Build out demand generation campaigns to support the development and growth of the team<li> <li style=>Consistently achieve your sales performance targets Quota <li> <li style=>Deliver consistent sales activity and prospecting representing the Apartment List way<li> <li style=>While youll spend most of your time finding and securing new partnerships for the team youll also be in close contact with your manager and cross functional teams<li> <li style=>Maintain proper pipeline management sales reporting and clean data through Salesforce and other sales tools<li> <li style=>Assist with account implementation and manage account performance for short initial period following the sale<li> <ul> <p><strong>Here are the skills and experience youll need to be successful<strong><p> <ul style=> <li style=>You have 3+ years of outside or remote inside sales experience<li> <li style=>You are familiar with the Multifamily industry and can build additional relationships within those circles<li> <li style=>You have proven success in sales hitting and exceeding your goals<li> <li style=>You are detailoriented competitive have a cando attitude and consistently take the initiative to make things better for your clients and your team<li> <li style=>Experience with Salesforce and Salesloft a plus and the ability to learn our proprietary tools and technologies<li> <li style=>Must have a systematic sales approach being able to run a full sale playbook including prospecting pitching follow up and closing<li> <ul> <p><strong>Heres the Pay Range<strong><p> <div class=prichtextsection>We carefully consider a variety of factors to determine compensation for each position including the role level and work The compensation ranges for this position vary based on location<div> <ul class=prichtextlist style=> <li style=>In a Zone 1 location the compensation range is $95000 $120000 OTE base salary range $47000 $60000 + equity<li> <li style=>In a Zone 2 location the compensation range is $88000 $110000 OTE base salary range $44000 $55000 + equity<li> <li style=>In a Zone 3 location the compensation range is $80000 $100000 OTE base salary range $40000 $50000 + equity<li> <ul> <div class=prichtextsection>Please note the compensation details reflect base salary only and do not include bonus benefits and perks that we offer<div> <p>We also rely on market indicators along with considering your work location job related skills experience and relevant education and training to determine compensation that is fair and competitive for you Apartment List will consider paying compensation near the higher of the range in exceptional circumstances where candidates have the experience credentials or expertise that would warrant such consideration It is always our goal to hire exceptional talent and we would be happy to share more about compensation during the hiring process<p> <p>This is a fully remote position within the US<p><div class=contentconclusion><p><strong>Heres whats in it for you fulltime employees only does not apply to contract roles <strong><p> <ul style=> <li style=>Competitive Compensation Including annual salary preIPO stock options and other financial compensation if applicable<li> <li style=>Medical Dental and Vision Coverage 100 of premiums covered for you AND all of your dependents<li> <li style=>Unlimited Flexible Time Off Unlimited FTO in addition to 12 company holidays per year quarterly recharge days and a weeklong holiday break<li> <li style=>Home Office Reimbursement To cover home office furniture and supplies monthly home internet and monthly cell phone if applicable<li> <li style=>Health amp Wellness Reimbursement To cover monthly gym membership or other qualifying expenses<li> <li style=>Parental Support Generous parental and family leave fertility benefits and employersponsored stipends towards family forming services<li> <li style=>401k Plan To support you in your individual retirement goals<li> <li style=>Team Events Frequent teambuilding events fun team offsites and biannual company meetups<li> <li style=>Commitment to DEI To prioritize Diversity Equity and Inclusion within our workplace and to stay true to our values and mission<li> <li style=>Mentorship and Training To get you onboard quickly learn new professional skills and invest in your career development<li> <li style=><span style=fontweight>Impact and Visibility To expose you to and provide the opportunity to work on highly strategic initiatives that will transform the business<span><li> <li style=>Encouragement and Empowerment To explore and adopt new technologies and drive meaningful decisions and outcomes<li> <ul> <p><span style=color>At Apartment List we believe that everyone deserves a home they love AND a career they love We strive to build a diverse team that is a reflection of the people we serve this is made possible through our commitment to fostering a culture of diversity inclusion equity and connectedness <span><p> <p><span style=color>As a proud equal opportunity employer we celebrate the collection of individual differences life experiences ideas perspectives knowledge and talent We hire candidates of any race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability Veteran status and any other status<span><p> <p><span style=color>LIRemote<span><p><div><img src=httpsremotivecomjobtrack1899751blankgifsource=publicapi alt=>
Sales Development Representative
Company: Opencare
Location: USA
Posted Mar 07, 2024
Opencare, a remote-first organization, is seeking a Sales Development Representative for its Sales Fast-Track Program. The role involves building and managing a sales pipeline, and the successful candidate may be promoted to Account Executive based on performance. Opencare aims to reinvent dental practice management, enabling dentists to focus on patient care. The ideal candidate has 1 year of sales experience, preferably in software/tech, and possesses strong communication, persistence, listening, goal-oriented, time management, problem-solving, adaptability, team collaboration, and learning agility skills.
Sr. Accountant (CPA)
Company: Manaycpa.com
Location: USA
Posted Mar 13, 2024
<div><b>Who We Are<b><div><div>Manay CPA is a reputable fullservice accounting firm based in Atlanta GA with over 20 years of experience We provide comprehensive accounting and tax solutions to individuals and businesses across all 50 states Our expertise spans new business formation accounting tax payroll consulting and human resources<div><div><br><div><div>Our vision is to become the most integral partner and guide in the world for entrepreneurs corporations startups and businesses as they move along in their growth path Through personalized solutions we empower our clients to navigate the complexities of the business landscape and reach their full potential Building sincere and longlasting relationships is at the core of our mission as we believe success goes beyond financial milestones We strive to cultivate genuine connections and make a positive impact on our clients lives<div><div><br><div><div>As a vital player in the industry Manay CPA assists local and global investors in navigating the intricate US tax financial and federal regulatory landscape We specialize in developing tailored growth roadmaps for entrepreneurs providing guidance at every step Our commitment to excellence and client satisfaction has earned us recognition including the Top 25 Small Business of the Year Award from the COBB Chamber of Commerce for four consecutive years Additionally our Managing Partner amp CEO Burcu Bree Manay has been selected as one of the Top 50 Women in Accounting highlighting her expertise and influence in the field<div><div><br><div><div>Now with the prestigious Americas Top 70 Small Businesses title added to our list of accomplishments we stand as a beacon of success ready to continue serving our clients with the highest standards of excellence and dedication Join us on the path to financial prosperity and success with Manay CPA where your goals become our mission<div><div><br><div><div>Check out our website for more <a href=httpswwwmanaycpacom rel=nofollow>httpswwwmanaycpacom<a><div><br><br><div class=h3>Responsıbilities<div><li style=>Manage and oversee the clients financial operations including audits taxation accounting bookkeeping and payroll<li><li style=>Coordinate and manage external audits liaising with auditors and providing necessary documentation and information<li><li style=>Ensure compliance with US taxation laws and regulations including the timely filing of tax returns and payments<li><li style=>Handle accounts receivable AR and accounts payable AP processes including invoicing collections payments and reconciliation<li><li style=>Maintain accurate and uptodate financial records and documentation utilizing accounting software such as QuickBooks<li><li style=>Analyze financial data and trends to provide insights and recommendations for improving financial performance and efficiency<li><li style=>Collaborate with crossfunctional teams to support business initiatives and strategic objectives<li><li style=>Provide guidance and mentorship to junior accounting staff fostering a collaborative and supportive work environment<li><li style=>Support client onboarding process for all assigned client engagements in accordance with the defined process<li><li style=>Engage in client acquisition and retention initiatives always providing the highest level of customer service<li><li style=>Organize and update financial records as needed digital and physical<li><li style=>Prepare yearend audit schedules and support the process as necessary<li><li style=>Assist as necessary in documenting designing and testing processes and procedures affecting the financial statements or financial performance of the company<li><li style=>Assist in systems and spreadsheet automation to improve the efficiency and effectiveness of accounting functions and processes<li><br><br><div class=h3>Job Skills and Requirements<div><li style=>Bachelors Degree in Accounting Finance Business Administration Economics or related Masters degree is a plus<li><li style=>CPA Certificate is required<li><li style=>Minimum 3 years of professional experience in fullcycle accounting and tax Experience in Public Accounting is preferred <li><li style=>International Tax Law knowledge is a PLUS<li><li style=>Proficiency in Microsoft Word Excel Outlook<li><li style=>Experience with QuickBooks andor other accounting software<li><li style=>Experience with UltraTax andor other tax preparation software<li><li style=>Excellent verbal and written communication skills<li><li style=>Must be dependable able to work independently and stay on task<li><li style=>Positive and team player personality<li><li style=>Strong attention to meticulous details<li><li style=>High perseverance and endresultoriented work habits<li><li style=>Fast learner ability to master new concepts quickly<li><br><br><div class=h3>Our Benefits<div><li style=>Competitive salary based on experience plus performancebased bonus<li><li style=>Medical dental and vision insurance<li><li style=>Life insurance<li><li style=>401K plus company match<li><li style=>Great international work environment<li><li style=>Excellent ongoing training<li><li style=>Paid vacation and holidays<li><li style=>Growth opportunities<li><div><i>Manay CPA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws<i><div><div><br><div><div><i>This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<i><div><img src=httpsremotivecomjobtrack1900858blankgifsource=publicapi alt=>
Remote B2B Sales Closer
Company: Chat Assassins
Location: USA
Posted Mar 10, 2024
<p class=jobDescription> <p> <strong> 100 Remote Work from Home Position Commission Based + Bonus Must be located anywhere in the USA Latin America or Brazil <strong> <p> <p> <strong> Are you a self driven salesperson hungry for personal and financial growth looking to expand with a market dominant organization <strong> <p> <p> Then please continue reading <p> <p> <strong> About The Role <strong> <br> The purpose of this role is to successfully convert prospects into longterm business relationships by enrolling more clients into our B2B membership services This will be done through inbound calls <p> <p> <strong> NOTE <strong> This position is fulltime and virtual meaning you can work from anywhere <p> <p> ✅ <strong> What Youll Be Doing <strong> <p> <ul> <li> Receive 1030 weekly inbound appointments for sales calls <li> <li> Successfully convert prospects into longterm business relationships <li> <li> Meeting monthly and weekly sales goals <li> <li> Provide customers with exceptional customer service <li> <li> Answering customer questions about features benefits pricing and availability <li> <li> Grow customer accounts through high ticket membership sales <li> <li> Collaborate with the sales team as well and input ideas <li> <li> Implement effective organizational techniques for managing each stage of the sales cycle <li> <ul> <p> <strong> READY TO START <a href=httpschatassassinsbreezyhrp4f13e6904c2chighticketphoneclosersalessource=WorkingNomads target=blank> APPLY NOW BY CLICKING HERE <a> <strong> <p> <p> <p> <p> ✅ <strong> This Is For You If <strong> <p> <ul> <li> <strong> You have 6mo+ of B2B sales experience <strong> but want to level up your skills even further by training with the best <li> <li> <strong> Proven track record of successfully meeting sales quotas preferably over the phone <strong> <li> <li> Excellent written and verbal communication and presentation skills <li> <li> C1C2 English <li> <li> Computer with Windows 8 or newer or Mac OS 2015 or newer <li> <li> FullTime Availability <li> <li> Youre hungry to win <li> <li> You enjoy competing while also collaborating with your team members <li> <li> You care about getting clients amazing results and only selling a program you believe in <li> <li> Excellent personal presentation and professional demeanor <li> <li> Persistent and resultsoriented <li> <li> Creative and organized so you can be efficient effective and collaborative we want someone that adds value to the team and company <li> <li> The ability to selfmanage we are not looking to micromanage <li> <li> Must have a positive teamwork type of attitude a real people person <li> <li> Must be able to take initiative and run with it and be openminded and teachable <li> <ul> <p> <p> <p> ⛔ <strong> DISQUALIFIERS <strong> <p> <p> Please <strong> DO NOT <strong> apply to this position if you <p> <ul> <li> Have less than 6 months of sales experience <li> <li> Have only worked setting appointments and not selling <li> <li> Want a position for flexibility and travel freedom only <li> <li> Have no interest in continuing to train and improve your sales skills <li> <li> Cant take criticism or feedback <li> <ul> <p> <strong> Keep reading if that isnt you <strong> <p> <p> <p> <p> ✅ <strong> The Pay <strong> <p> <ul> <li> This is a Commission Based Role <li> <li> You can expect to make around $60k$150k per year <li> <li> <strong> $ Monthly Income Range <strong> USD Commission Based from <ul> <li> $5000 Months 16 <li> <li> $10000 Months 612 <li> <li> $15000+ 1yr+ <li> <ul> <li> <li> <strong> Work remotely <strong> Save $100s in commuting costs and weeks worth of time by working remotely from home <li> <li> <strong> Paid for opportunities to travel <strong> to networking events and masterminds USA and abroad <li> <li> Access to thorough sales training programs valued a $100000+ worth of training materials with stepbystep processes to close deals <li> <li> <strong> Mentorship Guided 11 support <strong> in your learning journey <li> <li> Sales process strategies to be discussed and collaborated on with our success team so you can close many sales as possible <li> <li> Training is <strong> NOT <strong> paid youll start earning commissions once you begin closing deals <li> <ul> <p> <p> <p> <p> <p> At <strong> Chat Assassins <strong> we work with premium personal brands Our solutions consist of building their teams and systems that generate our clients more leads and sales We are a premium service and hold ourselves to very high standards <p> <p> Were looking for a highly skilled individual who values relationships has attention to details has high standards and likes to be around other Grade A players <p> <p> <strong> MISSION <strong> To create earths best virtual sales teams that make a lot of money and win <p> <p> <strong> VISION <strong> Earths most dedicated organization to First Class Experience and Results <p> <p> Our Top Values are First Class Experience Obsessed Overcommunication and Integrity Click Here To learn about our leadership principles <p> <p> Chat Assassins currently consist of 130+ team members with clients worldwide such as USA Canada Australia England Japan and more We are a community of energetic innovative driven leaders and value relationships in search of like minded people to join us <p> <p> <p> <p> <strong> SEND YOUR CV AND APPLICATION TODAY BY <a href=httpschatassassinsbreezyhrp4f13e6904c2chighticketphoneclosersalessource=WorkingNomads target=blank> CLICKING HERE <a> <strong> <p> <p> Learn more about our clients amp company here <a href=httpchatassassinscom target=blank> Chatassassinscom <a> <p><p>
Salesforce Consultant, Service Cloud Voice
Company: NeuraFlash
Location: USA
Posted Mar 13, 2024
<div class=contentintro> <div class=h3>About NeuraFlash<div> <p>We are a leading AI and Consulting Partner of Amazon amp Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences Our expertise spans across the Amazon ecosystem with Amazon Connect Lex amp Contact Lens and Salesforce ecosystem with Service Cloud Voice Einstein Bots and Digital Channels Service Cloud Field Service CPQ MuleSoft and Einstein Analytics We are experts in building experiences grounded in data that transform and optimize the employee and customer journey<p> <div class=h3>What sets NeuraFlash apart<div> <p>At NeuraFlash our people form the core of our business and the soul of our brand We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions Youll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders NeuraFlash is on the forefront of cuttingedge technologies and we understand by investing in you were investing in ourselves<p> <div> <div class=h3><strong>YOULL HAVE THE OPPORTUNITY TO<strong><div> <ul style=> <li style=>Facilitate business process reviews to identify customer requirements and processes<li> <li style=>Create visual diagrams illustrating customer business processes<li> <li style=>Create user stories based on customer requirements<li> <li style=>Configure Salesforce Service Cloud Voice and Amazon Connect solutions<li> <li style=>Develop technical requirements and specifications for customers and the technical delivery team<li> <li style=>Learn and drive best practice contact center design into each and every aspect of solution delivery<li> <li style=>Effectively manage aspects of projects and customer communications<li> <li style=>Deliver customer end user training and documentation<li> <li style=>Configure Salesforce Solutions using pointandclick tools available on the platform eg Process Builder and Visual Flows<li> <li style=>Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers<li> <li style=>Acquire new technical expertise and understanding of latest Salesforce features and major launches<li> <li style=>Understanding of Contact Center routing strategies in Salesforce and Amazon Connect<li> <ul> <div class=h3><strong>REQUIRED QUALIFICATIONS<strong><div> <ul style=> <li style=>1+ years project experience in a handson position<li> <li style=>1+ years of experience with Salesforce in a development or configuration capacity<li> <li style=>Understanding of Customer Service and Contact Center Operations with experience solving Complex Use Cases<li> <li style=>Solid Understanding of Salesforce Platform and its architecture<li> <li style=>Experience building Custom Applications Lightning Experience Visual Flows and Process Builders within Salesforce<li> <li style=>Understanding of Release Management Application Lifecycle Management Development Lifecycle and Deployment Best Practices and Governance<li> <li style=>Client facing experience in the following areas PreSales Activities Project ManagementOwnership Discovery and Design Delivering Solution Options to Customers and Enterprise Application Architecture<li> <ul> <div class=h3><strong>PREFERRED SKILLS<strong><div> <ul style=> <li style=>Any Salesforce Certifications are a plus preferably Salesforce Service Cloud Experience Cloud or Sales Cloud<li> <li style=>Detailoriented and a strong team player with great communication skills<li> <li style=>Keep an open mind and must be flexible to change<li> <ul> <p><strong>Nice to haves<strong><p> <ul style=> <li style=>Contact Center architecture knowledge<li> <li style=>Working knowledge of voip communication protocols like SIP WebRTC<li> <li style=>Experience building contact centers based on Amazon Connect Contact Center solution<li> <li style=>Experience with Workforce Management solutions<li> <li style=>Experience working with outbound dialers campaign management<li> <ul> <div class=contentconclusion> <div class=h3>Whats it like to be a part of NeuraFlash<div> <ul style=> <li style=>Remote amp InPerson Whether you work out of our HQ in Massachusetts one of our regional hubs our India office or youre one of over half of our NeuraFlash Family who work remotely were focused on keeping everyone connected and unified as one team<li> <li style=>Travel Get ready to pack your bags and hit the road For certain roles travel is an exciting part of the job with an anticipated travel commitment of up to 25 So if you have a passion for adventure and dont mind a little jetsetting this opportunity could be your ticket to exploring new places while making a positive impact on clients<li> <li style=>Flexibility Do you have to take the dog to the vet pick up the kids from school or the inlaws from the airport We know that a perfect 95 isnt possible So you have to jump out to do any of those no problem We build a culture of trust and understanding We value good work not the hours in which you get it done<li> <li style=>Collaboration You have a voice here If you work with a team of smart people like we do its a nobrainer to take suggestions and feedback on how to keep NeuraFlash thriving Our executive team holds town halls amp company meetings where they address any suggestions or questions asked no matter how big or small<li> <li style=>Celebrate Often We take our work seriously but we dont take ourselves too seriously Whether it is an arm wrestling contest costume party or ugly holiday sweaters our teams love to have fun And while we work hard we dont forget to slow down and celebrate the big things and the small things together<li> <ul> <div class=h3>The Flashy Perks<div> <ul style=> <li style=>Be in the right space Work at the forefront of AI amp Innovation on the Salesforce and AWS Platforms<li> <li style=>Growth In 2023 we grew our team by 21 and we plan to do the same again this year Theres no limit to where your career at NeuraFlash can go<li> <li style=>LampD Program We are invested in your success This program was built to help our employees advance in their career in Salesforce and at NeuraFlash<li> <li style=>The Buddy Program Each new team member is assigned a mentor to help them acclimate at NeuraFlash<li> <li style=>Monthly amp Weekly Socials We hold monthly amp weekly virtual socials to have more opportunities to be together<li> <ul> <p class=p1><em>Location NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle For those that prefer an office setting this role may be based in any of our hub locations within the United States and India If you prefer to work from your home we can accommodate remote locations anywhere in the United States for our US based employees anywhere within British Columbia and Ontario for our Canadian employees and anywhere within Colombia for our Colombian based employees<em><p> <div> <img src=httpsremotivecomjobtrack1899450blankgifsource=publicapi alt=>