Notice Of Result Letters Jobs in New York City, NY

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Strategic Customer Success Manager

Company: Rokt

Location: New York City, NY

Posted Mar 01, 2025

mParticle by Rokt, a leading customer data platform, is seeking a Strategic Customer Success Manager. The role involves building strong relationships with key stakeholders, understanding customer needs, and driving platform adoption. The ideal candidate should have 8+ years of customer-facing experience, a proven track record in enterprise solutions, and expertise in mobile data-driven marketing. Rokt offers a competitive total compensation package, including a fixed annual salary, equity plan grant, and world-class benefits. The company values transparency, diversity, and fosters a culture of innovation and growth.

Frequently Asked Questions

What are typical salary ranges for Notice Of Result Letter roles by seniority?
Entry‑level Process Coordinators earn $45,000‑$55,000 annually. Mid‑level Automation Engineers or Compliance Specialists command $65,000‑$80,000. Senior architects or Directors overseeing end‑to‑end result pipelines earn $90,000‑$110,000 plus performance bonuses.
What skills and certifications are required for these positions?
Key skills include Microsoft Office 365 (advanced Word and Power Automate), Adobe Acrobat Pro for PDF manipulation, basic SQL for data extraction, and familiarity with API integration to LMS platforms. Certifications such as Microsoft Certified: Power Platform Fundamentals, Adobe Certified Expert (ACE) in Acrobat, and Certified Information Privacy Professional (CIPP/US) boost employability.
Is remote work available for Notice Of Result Letter roles?
Yes. Most companies allow fully remote or hybrid work because result letter generation is cloud‑based. Remote candidates must have a secure VPN, a high‑speed internet connection, and comply with data‑privacy protocols such as FERPA or GDPR when handling student records.
What career progression paths exist within this niche?
Typical progression moves from Process Coordinator → Automation Engineer → Compliance Lead → Director of Result Services. Advanced roles involve managing teams, steering policy development, or consulting for multiple assessment providers.
What industry trends are shaping Notice Of Result Letter work?
The market is shifting toward cloud‑native LMS, AI‑driven result personalization, and real‑time notification via mobile apps. Regulatory focus on data security and accessibility (WCAG 2.2, ADA) is increasing, driving demand for specialists who can combine technical automation with compliance expertise.

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