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Staff Software Engineer
Company: Memora Health
Location: USA
Posted Apr 26, 2024
<p><span style=fontweight>Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible actionable and alwayson Our team is rapidly growing as we expand our programs to reach more health systems and patients and we are excited to bring on a Staff Software Engineer<span><p> <p><span style=fontweight>In this role you will have the critical responsibility of driving the enhancement and evolution of major product components that support and scale all product development efforts at Memora The ideal candidate will be able to collaborate with Memoras Product Management and Architecture teams to formulate and evolve technology roadmap that support Memoras business goals evangelize and drive internal alignment and guide scrum teams to execute and deliver Additionally this role will work closely with crossfunctional teams to understand customer pain points and identify prioritize and implement maintainable solutions Ideal candidates will be driven not only by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare looking to make a significant impact on healthcare delivery Were looking for someone with exceptional curiosity and enthusiasm for solving hard problems<span><p> <p><span style=fontweight> <span><strong>Primary Responsibilities<strong><p> <ul style=> <li style=><span style=fontweight>Work closely with engineering teams to tackle a wide variety of technical challenges in building efficient and scalable software delivering quality features and a great customer experience<span><li> <li style=><span style=fontweight>Lead the design development deployment and iterations of complex features collaborating with engineers Product Managers UX designers and leadership<span><li> <li style=><span style=fontweight>Enhance and evolve Memoras product architecture<span><li> <li style=><span style=fontweight>Work closely with crossfunctional teams to understand customer pain points and identify prioritize and implement maintainable solutions<span><li> <li style=><span style=fontweight>Promote product development best practices supportability and code quality both through leading by example and through mentoring other software engineers<span><li> <li style=><span style=fontweight>Keep current with emerging industry trends and technology to inform leadership and the Product Team<span><li> <ul> <p><strong>Qualifications Required<strong><p> <ul style=> <li style=>7+ years experience in shipping enterprisegrade software products<li> <li style=>Experience leading complex projects from start to finish and across multiple release cycles including conceptualization product integration deployment monitoring and upgrade<li> <li style=>Ability to write readable testable and supportable code in JavaScript TypeScript Nodejs Express or Python Flask Django or FastAPI<li> <li style=>Inclination toward testdriven development and test automation<li> <li style=>Ability to collaborate with Product Management to clarify requirements scope work and drive product deliverables<li> <li style=>Excels in mentoring junior engineers<li> <li style=>Advanced understanding of DevOps practices and technologies Docker Kubernetes CI CD release management<li> <li style=>Experience with security tooling in SDLC and Security by Design principles<li> <li style=>Experience with observability and APM tooling Sumo Logic Splunk Sentry New Relic Datadog etc<li> <li style=>BS MS or PhD in Computer Science or other quantitative fields or related work experience<li> <ul> <p><strong>Qualifications Bonus<strong><p> <ul style=> <li style=>Experience with event driven architecturetechnologies RabbitMQ Kafka BullMQ etc<li> <li style=>Experience with Nodejs build systems rush nx vite etc<li> <li style=>Experience with Mirth Connect integration framework<li> <li style=>Experience in health tech<li> <li style=>Experience working at a startup<li> <ul> <p> <p> <p>This position offers remote flexibility allowing employees to work from home in any of the following hubs <em>Seattle WA Bay Area CA New York City NY and Chicago IL <em><p> <p><strong>What You Get<strong><p> <ul style=> <li style=><span style=fontweight>An opportunity to work on a rapidly scaling care delivery platform engaging thousands of patients and care team members and growing 23x annually<span><li> <li style=><span style=fontweight>Enter a highly collaborative environment and work on the fun challenges of scaling a highgrowth startup<span><li> <li style=><span style=fontweight>Work alongside worldclass clinical operational and technical teams to build and scale Memora<span><li> <li style=><span style=fontweight>Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams<span><li> <li style=><span style=fontweight>Improve the way care is delivered for hundreds of thousands of patients<span><li> <li style=><span style=fontweight>Gain deep expertise about healthcare transformation and direct customer exposure with the countrys most innovative health systems and plans<span><li> <li style=><span style=fontweight>Ownership over your success and the ability to significantly impact the growth of our company<span><li> <li style=><span style=fontweight>Competitive salary and equity compensation with benefits including health dental and vision coverage flexible work hours paid maternitypaternity leave biannual retreats Macbook and a 401k plan<span><li> <ul> <p> <p><div class=contentpaytransparency><div class=payinput><div class=description><span style=fontweight>Memora is committed to the principle of pay equity and regularly assesses compensation across our US work locations resulting in a standard pay range typically updated each year The applicable base pay will depend on various factors such as complexity and responsibility of role job duties and responsibilities and relevant experience and skills Certain roles have the opportunity to participate in revenue or utilizationbased sales incentives depending on the terms of the compensation plan and the employees role <span><div><div class=title>Remote US Pay Range<div><div class=payrange><span>$180000<span><span class=divider><span><span>$220000 USD<span><div><div><div><div class=contentconclusion><p><strong>About Memora Health<strong><p> <p>Memora Health the leading intelligent care enablement platform helps clinicians focus on topoflicense practice while proactively engaging patients along complex care journeys Memora partners with leading health systems health plans and digital health companies to transform the care delivery process for care teams and patients Our platform digitizes and automates hightouch clinical workflows supercharging care teams by intelligently triaging patientreported concerns and data to appropriate care team members and providing patients with proactive twoway communication and support Memora Health is headquartered in San Francisco CA with clients and team members across the country and is backed by Andreessen Horowitz Transformation Capital General Catalyst AlleyCorp Frist Cressey Ventures Martin Ventures Kevin Durant and Rich Kleimans Thirty Five Ventures Sachin Jain and several other strategic healthcare groups<p> <p> <p> <p> <p> <p><em><span style=fontweight>Applicants must be currently authorized to work in the United States on a fulltime basis Memora Health participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the US<span><em><p><div><img src=httpsremotivecomjobtrack1908994blankgifsource=publicapi alt=>
Manager, Business Analysts
Company: AssistRx
Location: USA
Posted Apr 26, 2024
<p><strong>SUMMARY <strong>The Manager Business Analysts is responsible for leadingmanaging a team of Business Analysts andor Senior Business Analysts to enable the delivery of technology solutions that deliver the intended business value Our Business Analyst team works on a variety of projects both internal product improvement and client implementations Our Business Analyst Team works directly with Project Management Development Quality Assurance Operations Account Management and our Clients to deliver with success Our Manager of Business Analysts but thrive in a fastpaced work environment have a solid understanding of software development lifecycle agile and waterfall and enjoy managing multiple projects and tasks This is a technical leadership position with accountability for quality motivation and mentorship<p> <p><strong>Requirements<strong><p> <p><strong>DUTIES AND RESPONSIBILITIES<strong><p> <ul style=> <li style=>Provides day to day team guidance setting and managing expectations priorities timelines etc<li> <li style=>Facilitates positive professional relationships with Technology and Business teams<li> <li style=>Assigns resources to demand based on skills fit<li> <li style=>Present complex information in a simple and concise manner for all levels of the organization<li> <li style=>Partner with Business and Technology Leaders to understand BA demand to build needed capacity Accurately reflect capacity and demand in Resource Management Tool<li> <li style=>Ensure team can identify true business issues opportunities and facilitates a solution that delivers intended value<li> <li style=>Define document and implement best practices tools and templates for BA team<li> <li style=>May oversee andor manage the requirements gathering process wireframe creation user story creation for select projects<li> <li style=>Create and audit Business Analysis processes and procedures<li> <li style=>Act as a Senior Business Analyst when the demand or need arises<li> <li style=>Perform other related duties as assigned by management<li> <li style=>Be comfortable in a clientfacing environment<li> <li style=>Directly supervises all business analyst <strong>employees within the <strong>departments<li> <li style=>Responsibilities include interviewing hiring and training employees planning assigning and directing work appraising performance rewarding and disciplining employees addressing complaints and resolving problems<li> <li style=>Bachelors Degree BA from fouryear college or university or one to two years of related experience andor training or equivalent combination of education and experience<li> <li style=>Computer skills required including MS Office Suite JIRA Confluence Figma or something similar<li> <ul> <p> <p> <p><strong>SUPERVISORY RESPONSIBILITIES<strong><p> <ul style=> <li style=>Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws<li> <ul> <p> <p> <p><strong>QUALIFICATIONS<strong><p> <p><strong>Benefits<strong><p> <ul style=> <li style=>Supportive progressive fastpaced environment<li> <li style=>Competitive pay structure<li> <li style=>Matching 401k with immediate vesting<li> <li style=>Medical dental vision life amp shortterm disability insurance<li> <li style=>AssistRx Inc is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration without regard to race religion color sex including pregnancy gender identity and sexual orientation parental status national origin age disability family medical history or genetic information political affiliation military service or other nonmerit based factors or any other protected categories protected by federal state or local laws<li> <li style=>All offers of employment with AssistRx are conditional based on the successful completion of a preemployment background check<li> <li style=>In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Sponsorship andor work authorization is not available for this position<li> <li style=>AssistRx does not accept unsolicited resumes from search firms or any other vendor services Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire<li> <ul> <p><br><br><p> <div class=h2>About the company<div> <p> <p> <p>Although AssistRx was formed in only 2009 we have capitalized on our 30 years of combined experience working within the specialty distribution channel both in caring for patients as well as close collaboration with pharmaceutical manufacturers Our simple goal is to apply innovative solutions to provide greater access to therapy<p> <p>Through years of exposure and insider knowledge AssistRx ARX has become intimately acquainted with specialty therapy distribution but has also identified shortcomings that exist in meeting patients needs using the current industry methodology Seeking to detangle the intricate complications that arise in this niche market ARX has developed exclusive technology with our iAssist product and when combined with our customizable features and superior service we are confident it will be exactly what your organization needs to resolve prevalent issues and excel in customer care In fact we believe our unique technology will revolutionize the current specialty distribution market by creating a seamless and efficient system to ensure benefits to all parties involved<p> <p>AssistRx as a company is dedicated to developing technology solutions and offering premium customer service for the specialty pharma industry Improvement in the delivery of patient care has been a core motivation for ARX as we have partnered with healthcare companies and it will continue to inspire us to find better solutions to continue to meet needs in this ever growing and changing market<p> <p>AssistRx Tomorrows Technology Today<p> <img src=httpsremotivecomjobtrack1908298blankgifsource=publicapi alt=>
Enterprise Customer Success Manager
Company: Workiva
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> The Enterprise Customer Success Manager ECSM at Workiva is a dynamic role focused on customer happiness and growth By building strong relationships understanding customers and collaborating with internal teams youll help customers get the most from our solutions Youll be a customer champion driving adoption and finding innovative ways our platform can solve challenges Your positivity and project management skills will ensure smooth interactions leading to satisfied customers expanded usage and business success <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <p> <p> <ul> <li> <p> Build strong relationships with key customer stakeholders to help guide us through their organization and introduce us to different teams <p> <li> <li> <p> Generate leads for the Workiva sales team to pursue <p> <li> <li> <p> Evaluate organizational inefficiencies to help customers define appropriate business outcomes <p> <li> <li> <p> Identify opportunities for Workiva to consult with customers on setups <p> <li> <li> <p> Develop relationships with the Workiva Account teams to ensure everyone is working towards the same goal and to decrease task overlap <p> <li> <li> <p> Understand customer needs well enough to identify users that might not be seeing value in Workivas Platform and executing a plan to increase return on investment ROI <p> <li> <li> <p> Facilitate training by self service or virtual mods for new teams as needed to ensure users are active in Workivas Platform <p> <li> <li> <p> Conduct meetings to help customers understand the positive business outcomes they are achieving using Workivas Platform <p> <li> <li> <p> Understand customer expectations and service agreement terms of each contracts and ensure the work is completed and delivered to the customer on or before the deadline <p> <li> <li> <p> Learn the Workiva Platform and how it is used in each market where Workiva maintains a presence <p> <li> <li> <p> Ensure any customer inquiries are answered promptly and help identify the best person at Workiva to get involved when necessary <p> <li> <li> <p> Ensure customer awareness and issue resolution practices around ticket management when unable to resolve product issues in Workiva Platform <p> <li> <li> <p> Engage with onboarding team solution architects and any other team providing service to the customer to ensure customers expectations are being met <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> 8+ years of related experience <p> <li> <li> <p> Bachelors degree <p> <li> <li> <p> An advanced degree will be considered in lieu of experience <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Experience supporting a SaaS product preferred <p> <li> <li> <p> Background in customer success strategic account management or sales within a businesstobusiness B2B sales environment <p> <li> <li> <p> Direct customer advocacy and engagement experience in postsales support or equivalent experience in professional services consultancy project management or account management functions <p> <li> <li> <p> Selfmotivated with strong propensity for action results and continuous improvement and proven track record to solve technical problems <p> <li> <li> <p> Exceptional organizational skills with the ability to multitask and manage multiple processes programs and procedures simultaneously while working under pressure to meet deadlines <p> <li> <ul> <p> <p> <p> <strong> Remote Ready Excellence <strong> <p> <p> <strong> <strong> <p> <ul> <li> <p> Willingness to travel up to 25 for team and corporate meetings fostering relationships and representing company interests <p> <li> <li> <p> Reliable internet access for any period of time working remotely as we embrace flexible work arrangements <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $8700000 $14800000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIJW1 <p><p>
Loyalty Marketing Specialist
Company: Aledade
Location: USA
Posted Apr 27, 2024
<div><span style=fontsize 15px>Join our dynamic Growth team as a<span><b><span style=fontsize 15px> Loyalty Marketing Specialist<span><b><span style=fontsize 15px> Elevate your career by providing essential support and coordination across various functions from loyalty and relationship marketing to campaign management Collaborate with diverse departments for impactful results and unleash your full potential in the world of marketing<span><div><div><br><div><div>We are flexible with respect to geographic location and the ideal candidate will be comfortable working remotelywork from home within the US or from our office in Bethesda MD Durham NC or Austin TX<div><br><br><div class=h3>Primary Duties<div><li style=>Support the development and execution of loyalty marketing and client relationship marketing campaigns and products<li><li style=>Define document and manage processes and tracking for programs and campaigns and share monthly reports on progress<li><li style=>Address inbound client marketing requestsinternal business needs<li><li style=>Project manage a wide range of multichannel campaigns including but not limited to website email paid and earned media direct mail and webinars with a keen focus on loyalty marketing<li><li style=>Cross collaborate with key stakeholders across multiple functions for transparency and insight<li><br><br><div class=h3>Minimum Qualifications<div><li style=>Bachelors degree in Marketing Communications Business or a related degree<li><li style=>2+ years in loyalty marketing and relationship marketing<li><li style=>5+ years combined experience in any of the following program management affinity marketing marketing operations digital marketing demand generation B2B marketing agency marketing analytics Transferable experience from coursework internships a short period in a similar position are acceptable<li><br><br><div class=h3>Preferred KSAs<div><li style=>Proven ability to multitask stay organized and communicate well with other stakeholders<li><li style=>Advanced communication and writing skills ability to network with ease<li><li style=>Demonstrated ability to work in a fastpaced environment<li><li style=>Knowledge of databasesdatabase marketing a plus<li><li style=>Product management and gotomarket strategy<li><div><b style=fontsize 11pt>Who We Are<b><div><div><span style=fontsize 11pt>Aledade a public benefit corporation exists to empower the most transformational part of our health care landscape independent primary care We were founded in 2014 and since then weve become the largest network of independent primary care in the country helping practices health centers and clinics deliver better care to their patients and thrive in valuebased care Additionally by creating valuebased contracts across a wide variety of payers we aim to flip the script on the traditional feeforservice model Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best keeping patients healthy If you want to help create a health care system that is good for patients good for practices and good for society and if youre eager to join a collaborative inclusive and remotefirst culture youve come to the right place<span><div><div><br><div><div><b style=fontsize 11pt>What Does This Mean for You<b><div><div><span style=fontsize 11pt>At Aledade you will be part of a creative culture that is driven by a passion for tackling complex issues with respect openmindedness and a desire to learn You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work and who are all united by a shared passion for public health and a commitment to the Aledade mission<span><div><div><br><div><div><span style=fontsize 11pt>In addition to time off to support worklife balance and enjoyment we offer the following comprehensive benefits package designed for the overall wellbeing of our team members<span><div><div><span style=fontsize 11pt>Flexible work schedules and the ability to work remotely are available for many roles<span><div><div><span style=fontsize 11pt>Health dental and vision insurance paid up to 80 for employees dependents and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days amp 11 paid holidays<span><div><div><span style=fontsize 11pt>12 weeks paid Parental Leave for all new parents<span><div><div><span style=fontsize 11pt>6 weeks paid sabbatical after 6 years of service<span><div><div><span style=fontsize 11pt>Educational Assistant Program amp Clinical Employee Reimbursement Program<span><div><div><span style=fontsize 11pt>401K with up to 4 match<span><div><div><span style=fontsize 11pt>Stock options<span><div><div><span style=fontsize 11pt>And much more<span><div><div><br><div><div><i style=fontsize inherit>At Aledade we dont just accept differences we celebrate them We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer Employment policies and decisions at Aledade are based on merit qualifications performance and business needs All qualified candidates will receive consideration for employment without regard to age race color national origin gender including pregnancy childbirth or medical conditions related to pregnancy or childbirth gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation<i><div><div><br><div><div><u style=fontsize small>Privacy Policy<u><span style=fontsize small> By applying for this job you agree to Aledades Applicant Privacy Policy available at <span><a class=postingslink href=httpswwwaledadecomprivacypolicyapplicants rel=nofollow style=fontsize small>httpswwwaledadecomprivacypolicyapplicants<a><div><img src=httpsremotivecomjobtrack1908601blankgifsource=publicapi alt=>
Technical Product Manager
Company: PayNearMe
Location: USA
Posted Apr 26, 2024
<br><br><div class=h3>Company Description<div><p>PayNearMe develops awardwinning technology to facilitate the endtoend customer payment experience making it easy for businesses to manage and accept payments The company enables more ways to pay by offering all major payment types and channels in a single platform PayNearMe is the technology company thats changing how payments are made<p><p>We are a diverse and collaborative company that loves to delight its customers clients consumers etc with simple useful and practical productservice offerings PayNearMe has over 200 employees closed a $45M Series D round in June 2023 and is processing over $1B in payments monthly Were headquartered in Silicon Valley with our employees distributed all across the US Help us reimagine payments<p><p>Were looking to add a dynamic Senior Product Manager to our PayNearMe team reporting to the Senior Director of Product Management Help us reimagine payments<p><p><strong>Role Overview<strong><p><p>The Technical Product Manager Payment Solutions will play a critical role in shaping the future of our payment platforms focusing on executing our product strategy through the integrations and management across our payment systems This role demands a profound understanding of the payments ecosystem particularly in bill payment processes and technologies with a specialized emphasis on settlement reconciliation and money movement The ideal candidate will possess a unique blend of technical expertise payments experience and product management skills to drive the development and optimization of our payment solutions<p><br><br><div class=h3>Job Description<div><ul style=><li style=>Drive the strategy and development for money movement solutions with a focus on backend settlement and reconciliation solutions emphasizing robust and scalable architectures<li><li style=>Lead the endtoend management of backend technical processes including design implementation and documentation<li><li style=>Act as a subject matter expert SME for all technical aspects of payment channels focusing on services APIbased integrations and other technologies used to optimize money flow across systems<li><li style=>Collaborate with engineering teams to deliver detailed technical product requirements owning the backlog and ensure must have features are released to support the business<li><li style=>Work closely with crossfunctional teams to develop product enhancements that meet both business goals and customer needs with a keen focus accounting scalability<li><li style=>Partner with internal stakeholders to understand the teams needs and then translate the requirements into technical requirements for engineering teams<li><li style=>Define and analyze KPIs specific to performance reliability and usage to inform strategic decisions and product improvements<li><li style=>Engage with external developers customers and partners to gather feedback and requirements that influence the development roadmap<li><li style=>Ensure the creation of toptier documentation and developer portals that facilitate easy integration and foster a vibrant developer community<li><ul><br><br><div class=h3>Qualifications<div><ul style=><li style=>Minimum of 5 years of experience in technical product management with a significant focus on services API and other technical systems<li><li style=>Deep knowledge of payment processing mechanisms eg PayPalVenmo ACH CashRetailers network and card processing and the technical challenges associated with their integrations<li><li style=>Strong technical analytical and problemsolving skills with demonstrated ability to leverage data in making informed product decisions<li><li style=>Exceptional communication and leadership capabilities with experience guiding development teams and managing crossfunctional stakeholder relationships<li><li style=>Must be detailoriented with a commitment to highquality product documentation and the enhancement of the developer experience<li><li style=>Agile practitioner with working knowledge of JIRA and Confluence<li><ul><br><br><div class=h3>Additional Information<div><p><strong>Benefits<strong><p><ul style=><li style=>Base salary per year paid semimonthly<li><li style=>Fast paced and professional work culture<li><li style=>Stock options with standard startup vesting 1 year cliff 4 years total<li><li style=>$50 monthly communication expense stipend to go towards your phoneinternet bill<li><li style=>$250 stipend to enhance your WFH setup<li><li style=>Reimbursement for peripheral equipment monitor up to $400 keyboard and mouse up to $200<li><li style=>Premium medical benefits including vision and dental 100 coverage for employees<li><li style=>Companysponsored life and disability insurance<li><li style=>Paid parental bonding leave<li><li style=>Paid sick leave jury duty bereavement<li><li style=>401k plan<li><li style=>Flexible Time Off our team members typically take off ~34 weeks per year<li><li style=>Volunteer Time Off<li><li style=>13 scheduled holidays<li><li style=>2x year inperson team meetups 23 days company paid<li><ul><p><strong>Salary Range <strong>$160000190000<p><p><br> PayNearMe strives to create a workplace where all employees thrive Our <a href=httpshomepaynearmecomaboutcareers rel=nofollow>core values<a> represent who we are today and we take pride in the way we work with each other as well as with our stakeholders<p><p>Were in this <strong>together <strong>to <strong>do the right thing<strong> We deliver <strong>real results <strong>we are proud of while remaining <strong>respectful<strong> <strong>transparent<strong> and <strong>flexible<strong><p><p><em>PayNearMe is an equal opportunity employer We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn enhances our products and services for the communities we serve Applicants who represent all backgrounds are strongly encouraged to apply<em><p><p><p><p>Candidate information will be treated in accordance with our job applicant privacy notice found at <a href=httpshomepaynearmecomccpaprivacynoticejobsemployees rel=nofollow>httpshomepaynearmecomccpaprivacynoticejobsemployees<a><p><p><strong>Assistance for Disabled Applicants<strong><p><p>Alternative formats of this Notice are available to individuals with a disability Please let us know if you need assistance<p><p>All your information will be kept confidential according to EEO guidelines<p><img src=httpsremotivecomjobtrack1907804blankgifsource=publicapi alt=>
Scrum Master
Company: VetsEZ
Location: USA
Posted Apr 26, 2024
<p>VetsEZ is seeking a <strong>Scrum Master<strong> to join a 100 remote team to support a large federal government project In this role you will leverage your expertise to lead Agile practices for multiple teams assist with managing and prioritizing work through the backlog creatively solve problems to accomplish outcomes track team output and achievement and identify continuous process improvement opportunities<p> <p>The candidate must reside within the continental US<p> <p><strong>Responsibilities<strong><p> <ul style=><li style=>Lead and facilitate scrum meetings and eliminate blockers PI Planning Retrospectives Daily Standups Demos etc<li><li style=>Lead and build relationships to encourage collaboration transparency and innovation across a highly crossfunctional Agile software development team supporting CICD<li><li style=>Promote Agile quality practices coordinate across organizations and serve as a resource to answer questions<li><li style=>Advise government personnel on improvements to the standardization of processes<li><li style=>Work directly with seniorlevel client leadership teams in clientdelivery engagements<li><ul> <p><strong>Requirements<strong><p> <ul style=><li style=>Bachelors degree in Engineering Computer Science Systems Business or related scientific technical discipline is required<li><li style=>2 years of proven experience in a Scrum Master or similar role with a passion for Agile methodologies<li><li style=>2 years of providing ongoing support and training to team members on Agile principles and practices ensuring a smooth transition and continuous improvement<li><li style=>1+ years facilitating Agile ceremonies daily standups sprint planning retrospectives etc and ensure clear communication and collaboration among team members<li><ul> <p><strong>Additional Qualifications<strong><p> <ul style=><li style=>Experience with the Department of Veteran Affairs tools processes and frameworks is a plus<li><li style=>Experience with Project and Configuration Management tools eg Jira Rally Software Github etc is desirable<li><li style=>Experienced in technical disciplines and technical background<li><li style=>Ability to obtain a Government clearance<li><ul> <p><strong>Benefits<strong><p> <ul style=><li style=>MedicalDentalVision<li><li style=>401k with Matching<li><li style=>Corporate Laptop<li><li style=>PTO + Federal Holidays<li><li style=>Training opportunities<li><li style=>Remote opportunity<li><ul> <p>Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status<p> <p>Sorry we are unable to offer sponsorship at this time<p><img src=httpsremotivecomjobtrack1907992blankgifsource=publicapi alt=>
Senior Manager, Compliance
Company: Affirm
Location: USA
Posted Apr 26, 2024
<div class=contentintro><p>Affirm is reinventing credit to make it more honest and friendly giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest<p><div><p>We are seeking an experienced and detailoriented Senior Compliance Manager As a Senior Compliance Manager you will be responsible for overseeing compliance with the Fair Credit Reporting Act FCRA and managing issues related to regulatory compliance within the organization Additionally you will advise Affirms Servicing Collections and Repayments teams on compliance requirements The ideal candidate will possess extensive knowledge of FCRA and other servicing regulations exceptional analytical skills and a proven track record in developing and implementing effective compliance programs<p> <p>What youll do<p> <ul style=> <li style=>FCRA Compliance<li> <ul style=> <li style=>Stay abreast of changes in FCRA and ensure organizational policies and procedures align with the latest requirements<li> <li style=>Design implement and manage a comprehensive FCRA compliance program to mitigate risks and ensure adherence to regulatory standards<li> <li style=>Conduct regular audits and assessments to monitor FCRA compliance across all relevant business functions<li> <ul> <ul> <p>Regulatory Compliance Advisory <p> <ul style=> <li style=>Stay abreast of changes in servicing collections and repayments regulations and ensure organizational policies and procedures align with the latest requirements<li> <li style=>Provide guidance to Affirms Servicing Collections and Repayments teams on compliance requirements related to product changes and new initiatives<li> <ul> <ul style=> <li style=>Issues Management<li> <ul style=> <li style=>Identify assess and manage compliancerelated issues within the organization<li> <li style=>Collaborate with crossfunctional teams to develop and implement corrective action plans in response to identified compliance issues<li> <li style=>Serve as a subject matter expert on compliance matters providing guidance and training to employees at all levels<li> <ul> <li style=>Policy Development and Enhancement<li> <ul style=> <li style=>Develop and update compliance policies and procedures ensuring alignment with regulatory requirements and best practices<li> <li style=>Work closely with legal and regulatory affairs teams to interpret and integrate new laws and regulations into existing compliance programs<li> <ul> <li style=>Training and Education<li> <ul style=> <li style=>Develop and deliver training programs on FCRA compliance and other relevant servicing collections and repayments regulations to ensure awareness and understanding across the organization<li> <li style=>Provide ongoing education and communication to employees regarding changes in compliance requirements<li> <ul> <li style=>Monitoring and Reporting<li> <ul style=> <li style=>Establish and maintain monitoring mechanisms to track compliance metrics and key performance indicators<li> <li style=>Prepare and present regular reports to senior management highlighting compliance status identified issues and remediation efforts<li> <ul> <ul> <p>Qualifications<p> <ul style=> <li style=>Bachelors degree in business law finance or a related field Advanced degree or professional certification in compliance is a plus<li> <li style=>Minimum of 8 years of relevant experience in compliance management with a focus on servicing operations compliance including FCRA and issues management<li> <li style=>Indepth knowledge of FCRA and other servicing collections and repayments regulations guidelines and industry best practices<li> <li style=>Strong analytical and problemsolving skills with the ability to assess complex compliance issues and develop effective solutions<li> <li style=>Excellent communication and interpersonal skills with the ability to interact with individuals at all levels of the organization<li> <li style=>Proven experience in leading compliance initiatives and driving a culture of compliance within an organization<li> <ul> <p><br>Pay Grade USA30<br>Employees new to Affirm or promoted into a new role typically begin in the min to mid range<br>USA base pay range CA WA NY NJ CT per year<br>Min <span>$162400<span><br>Mid <span>$203000<span><br>Max <span>$243500<span><br><br>USA base pay range all other US states per year<br>Min <span>$146100<span><br>Mid <span>$182700<span><br>Max <span>$219200<span><br><br>Please note that visa sponsorship is not available for this position<br>LIRemote<p><div class=contentconclusion><div> <p>Affirm is proud to be a remotefirst company The majority of our roles are remote and you can work almost anywhere within the country of employment Affirmers in proximal roles have the flexibility to work remotely but will occasionally be required to work out of their assigned Affirm office A limited number of roles remain officebased due to the nature of their job responsibilities<p> <p><span style=fontweight>Were extremely proud to offer competitive benefits that are anchored to our core value of people come first Some key highlights of our benefits package include <span><p> <ul style=> <li style=><span style=fontweight>Health care coverage Affirm covers all premiums for all levels of coverage for you and your dependents <span><li> <li style=><span style=fontweight>Flexible Spending Wallets generous stipends for spending on Technology Food various Lifestyle needs and family forming expenses<span><li> <li style=><span style=fontweight>Time off competitive vacation and holiday schedules allowing you to take time off to rest and recharge<span><li> <li style=><span style=fontweight>ESPP An employee stock purchase plan enabling you to buy shares of Affirm at a discount<span><li> <ul> <p><span style=fontweight>We believe Its On Us to provide an inclusive interview experience for all including people with disabilities We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process<span><p> <p class=p1>For US positions that could be performed in Los Angeles or San Francisco Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance Affirm will consider for employment qualified applicants with arrest and conviction records<p> <div> <div> <p>By clicking Submit Application you acknowledge that you have read the <a href=22httpsdocsgooglecomdocumentde2PACX1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4opeivo6dKc1kbywvVEppRe37UqYYsghB2puburp=gmaillink22 rel=nofollow target=blank>Affirm Employment Privacy Policy<a> for applicants within the United States the <a href=22httpsdocsgooglecomdocumentde2PACX1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBSMEZM9aujcedmfD1eV70qIwBAkVSRgpuburp=gmaillink22 rel=nofollow target=blank>EU Employee Notice Regarding Use of Personal Data Poland<a> for applicants applying from Poland the <a href=22httpsdocsgooglecomdocumentde2PACX1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ13yuu7MOIBD1o1HRVWFGfRYgpuburp=gmaillink22 rel=nofollow target=blank>EU Employee Notice Regarding Use of Personal Data Spain<a> for applicants applying from Spain or the <a href=22httpsdocsgooglecomdocumentde2PACX1vRHygY5A4IKK7XXd90RgaeCNESSnbuw1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9puburp=gmaillink22 rel=nofollow target=blank>Affirm UK Limited Employee Notice Regarding Use of Personal Data<a> for applicants applying from the United Kingdom and hereby freely and unambiguously give informed consent to the collection processing use and storage of your personal information as described therein<p> <div><div><img src=httpsremotivecomjobtrack1909026blankgifsource=publicapi alt=>
Financial Analyst
Company: Rocket Money
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> ABOUT ROCKET MONEY 🔮 <strong> <p> <p> Rocket Moneys mission is to empower people to live their best financial lives Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money ultimately giving them a leg up on their financial journey <p> <p> <strong> ABOUT THE ROLE 🤹♀️ <strong> <p> <p> Were seeking a Financial Analyst to join our team to support our Financial Planning amp Analysis FPampA and decision support functions <p> <p> In this role youll <p> <ul> <li> <p> Assist in maintaining building and managing forecasts and models ensuring accuracy and repeatability <p> <li> <li> <p> Work crossfunctionally with key business partners on revenue forecasting expenseheadcount management and ad hoc analysis <p> <li> <li> <p> Prepare and communicate weekly monthly and quarterly financial variants metrics and Key Performance Indicators KPIs <p> <li> <li> <p> You will use various BI tools ERP and other systems to perform ad hoc analytics <p> <li> <ul> <p> <strong> ABOUT YOU 🦄 <strong> <p> <ul> <li> <p> You have a Bachelors Degree in Accounting Finance or a quantitative field <p> <li> <li> <p> You have 13 years of experience in Financial Analysis or a similar field <p> <li> <li> <p> You have experience manipulating and analyzing data sets <p> <li> <li> <p> You have an understanding of GAAP and accounting principles <p> <li> <li> <p> You have experience with an ERP or ERM <p> <li> <li> <p> You have strong Excel skills <p> <li> <li> <p> Youre organized super selfdriven can deliver and have a get stuff done attitude <p> <li> <li> <p> You enjoy being part of a team and believe in standing together Were a small fastgrowing team and everyone needs to pull for each other share best practices to make the entire organization better <p> <li> <li> <p> Finally you can have a bit of fun with us along with way You love helping to build great company cultures and are integral part to the culture <p> <li> <ul> <p> <strong> WE OFFER 💫 <strong> <p> <ul> <li> <p> Health Dental amp Vision Plans <p> <li> <li> <p> Competitive Pay <p> <li> <li> <p> Matching 401k <p> <li> <li> <p> Unlimited PTO <p> <li> <li> <p> Lunch daily <p> <li> <li> <p> Snacks amp Coffee <p> <li> <li> <p> Commuter benefits <p> <li> <ul> <p> Additional information Salary range of $65000 $85000year + bonus + benefits Base pay offered may vary depending on jobrelated knowledge skills and experience <p> <p> Rocket Money is an Affirmative Action and Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability <p> <p> Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records <p> <p> <p><p>
Director of Client Services
Company: Businessolver
Location: USA
Posted Apr 26, 2024
<div class=contentintro><p>Since 1998 Businessolver has delivered marketchanging benefits technology and services supported by an intrinsic responsiveness to client needs The company creates client programs that maximize benefits program investment minimize risk exposure and engage employees with easytouse solutions and communication tools to assist them in making wise and costefficient benefits selections Founded by HR professionals Businessolvers unwavering serviceoriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight<p><div><p style=textalign><p> <p> <p> <p><strong><em><em><strong><p> <p>At Businessolver you have opportunities for individual development through our common language <strong><em>Respond Readily<em><strong><strong><em> Trust through transparency Assume positive intent Be real Live a growth attitude Embrace the reverse golden rule<em> <strong><p> <p><em><strong>The Director of Client Services is a driver of execution This role is accountable for delivering a consistent high quality client experience You are responsible for proactive management driving accountability and operational execution at all touch points for your clients The ideal candidate supports all client related activities as well as the needs of the team in order to deliver client delight<strong><em><p> <p><strong><u>The Gig<u><strong><p> <ul style=> <li style=>Partner with Project Management and Production Planning team members daily to review capacity team deliverables and performance<li> <li style=>Provide direction on documentation of work requests participating in discussions to define and assign work to appropriate resources<li> <li style=>Review and analyze performance on client health scorecard weekly reviewing risk areas with team members as needed<li> <li style=>Act as client escalation point for service delivery concerns to provide oversight and drive delivery of key initiatives ensuring all items are documented and addressed<li> <li style=>Provide operational performance reports to client leadership team identifying successes risks and needs weekly<li> <li style=>Conduct regular strategy meetings with Customer Success team to review client activity needs and performance<li> <li style=>Lead daily standup meetings with team members to communicate business initiatives and review deliverables such as open cases file activity and other related client maintenance tasks<li> <li style=>Manage team members by conducting regular 11s reviewing work processes and other team member needs in order to ensure successful execution of assigned tasks<li> <li style=>Conduct new team member training and support overall learning paths for all team members aligning resources as needed<li> <li style=>Ensure team is executing against Annual Enrollment related activities and proactively engage the clients and internal teams as needed on open items<li> <li style=>Participate in sales finalist meetings and partner with the sales team on prospect visits and scope of services presentations<li> <li style=>Engage in ongoing educational opportunities on product releases updates and system functionality<li> <ul> <p><strong><u>What you need to make the cut<u><strong><p> <ul style=> <li style=>8+ years progressive experience working with brokers carriers and clients in the Benefit Administration arena<li> <li style=>Bachelors Degree in Management Communication or similar field preferred<li> <li style=>Experience with Technology Health amp Welfare Benefits Human Resources or Health Care strongly preferred<li> <li style=>Highly motivated confident energetic and must possess a positive attitude<li> <li style=>Strong relationship management and project management expertise analytical skills and the ability to engage and motivate multiple stakeholders across the organization<li> <li style=>Excellent communication skills and the ability to apply these skills in either verbal or written form when interacting with various clients company personnel and team members <li> <li style=>You must be a resourceful and creative problem solver constructively working with team members to find solutions<li> <li style=>Tech savvy must have a comfort level with learning new technology and being able to communicate effectively when discussing with clients<li> <li style=>Desire to learn about the newest cutting edge technology and passion for continuous learning<li> <li style=>Availability to travel up to 15<li> <ul> <p><em>The pay range for this position is 80K to 135K per year pay to be determined by the applicants education experience knowledge skills and abilities as well as internal equity and alignment with market data<em><em> <em><p> <p><em>Other Compensation This role will be eligible to participate in the annual bonus plan<em><p> <p><strong><em><em><strong><p><div class=contentconclusion><p><strong>The Businessolver Way<strong><p> <p>Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game and have fun doing it If you desire to use your skills and experience in an environment where you can make a difference we want to hear from you<p> <p><em>Businessolver is committed to maintaining an environment that protects client data We train our employees to maintain leading class security practices and expect all employees to adhere to policy procedures and controls<em><p> <p><strong><em>Applicable to all roles at an AVP DIR VP or SVP and above level<em><strong><p> <p><em>Serve as a security contact for the business unit Responsible for driving adoption and compliance with information security and privacy practices Serve as a liaison with the information security team on security and privacy matters<em><p> <p><strong>Equal Opportunity at Businessolver<strong><p> <p>Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status and more We also consider qualified applicants regardless of criminal histories consistent with legal requirements<p><div><img src=httpsremotivecomjobtrack1908853blankgifsource=publicapi alt=>
Marketing Coordinator - Field Marketing
Company: Renaissance
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> When you join Renaissance® you join a global leader in preK12 education technology Renaissances solutions help educators analyze customize and plan personalized learning paths for students allowing time for what matterscreating energizing learning experiences in the classroom <p> <p> Our fiercely passionate employees and educational partners have helped drive phenomenal student growth with Renaissance solutions being used in over onethird of US schools and in more than 100 countries worldwide <p> <p> Every day we are connected to our mission by exemplifying our values trust each other win together strive for the best own our actions and grow and evolve <p> <p> <p> <h2> Job Description <h2> <p> As an EntryLevel Field Marketing Coordinator youll be an integral part of our Field Marketing team assisting in various tasks related to campaign management event and trade show coordination data analysis content creation and editing If youre a recent graduate with a passion for marketing and a desire to kickstart your career in a supportive and dynamic environment we encourage you to apply for this exciting opportunity We offer comprehensive training and growth opportunities to help you succeed in your role as a valued member of our marketing team <p> <p> <strong> As a Marketing Coordinator you will <strong> <p> <p> <strong> Assist in creating and managing marketing campaigns <strong> <p> <ul> <li> <p> Collaborate with team members to brainstorm and develop marketing campaign ideas and strategies <p> <li> <li> <p> Support field marketing team in the execution of marketing campaigns across multiple channels including digital social media and traditional platforms <p> <li> <li> <p> Assist in the creation of marketing materials such as flyers posters and digital advertisements to support campaigns and events <p> <li> <ul> <p> <strong> Provide support in coordinating all education trade shows and regional events <strong> <p> <ul> <li> <p> Assist in the coordination of logistics for education trade shows including booth setup staffing and promotional activities such as meals etc <p> <li> <li> <p> Work closely with the events team sales and customer success to ensure smooth execution of trade show participation <p> <li> <li> <p> Work with field marketing and events team to support state and regional custom events to promote customer retention or new business <p> <li> <li> <p> Assist in postevent followup and analysis to evaluate the success of trade show efforts <p> <li> <ul> <p> <strong> Track analyze and report on key marketing statistics using CRM <strong> <p> <ul> <li> <p> Utilize CRM systems to track and analyze marketing metrics such as leads conversions and campaign performance <p> <li> <ul> <ul> <li> <p> Assist in identifying trends and insights from data analysis to inform future marketing strategies <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <p> <strong> For this role as a Marketing Coordinator you must have <strong> <p> <ul> <li> <p> Familiarity with CRM systems and marketing tools to track and measure marketing activities training will be provided <p> <li> <li> <p> Working knowledge of Microsoft Office Suite Outlook Word PowerPoint Excel and virtual meeting software <p> <li> <li> <p> Strong communication skills both written and verbal <p> <li> <li> <p> Excellent organizational skills with the ability to prioritize tasks effectively <p> <li> <li> <p> Detailoriented with a commitment to producing highquality work <p> <li> <li> <p> Ability to work well in a team environment and collaborate with colleagues from diverse backgrounds <p> <li> <li> <p> Eagerness to learn and adapt to new challenges in a fastpaced environment <p> <li> <li> <p> Ability to do some travel for events or meetings 20 of the time including some weekends If hired you must live within one hour of a regional airport <p> <li> <ul> <p> <strong> Bonus Points <strong> <p> <ul> <li> <p> Bachelors degree in marketing communications business or a related field <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> All your information will be kept confidential according to EEO guidelines <p> <p> Salary Range$42200 to $57950 This range is based on national market data and may vary by experience and location <p> <p> <strong> Benefits for eligible employees include <strong> <p> <ul> <li> <p> World Class Health Benefits Medical Prescription Dental Vision Telehealth <p> <li> <li> <p> Health Savings and Flexible Spending Accounts <p> <li> <li> <p> 401k and Roth 401k with company match <p> <li> <li> <p> Paid Vacation and Sick Time Off <p> <li> <li> <p> 12 Paid Holidays <p> <li> <li> <p> Parental Leave 20 total weeks with 14 weeks paid amp Milk Stork program <p> <li> <li> <p> Tuition Reimbursement <p> <li> <li> <p> Life amp Disability Insurance <p> <li> <li> <p> Wellbeing and Employee Assistance Programs <p> <li> <ul> <p> Frequently cited statistics show that some women underrepresented individuals protected veterans and individuals with disabilities may only apply to roles if they meet 100 of the qualifications At Renaissance we encourage all applications Roles evolve over time especially with innovation and you may be just the person we need for the future <p> <p> EQUAL OPPORTUNITY EMPLOYER <p> <p> Renaissance is an equal opportunity employer and does not discriminate with respect to any term condition or privilege of employment based on race color religion sex sexual orientation gender identity or expression age disability military or veteran status marital status or status of an individual in any group or class protected by applicable federal state or local law <p> <p> REASONABLE ACCOMMODATIONS <p> <p> Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws If accommodation is needed to participate in the job application or interview process please contact Talent Acquisition <p> <p> EMPLOYMENT AUTHORIZATION <p> <p> Applicants must be authorized to work for any employer in the United States We are unable to sponsor or take over sponsorship of an employment Visa at this time <p> <p> <p> <p> For information about Renaissance visit httpswwwrenaissancecom <p><p>
Senior Principal Statistician
Company: Biogen
Location: USA
Posted Apr 26, 2024
<br><br><div class=h3>Company Description<div><br><br><div class=h3>Job Description<div><p>The Senior Principal Biostatistician is responsible for leading study design and data analysis and providing the statistical expertise for company products within one or more therapeutic areas in clinical development HeShe act as independent SMT or RDPT Biostatistician provides statistical input in the scientific discussion participates in protocol development analysis plans and filereport specifications and reviews study setup activities including but not limited to randomization CRFs and serves as lead biostatistician assigned projects This person performs statistical analyses interprets statistical results and prepares clinical study reports including integrated summaries for submissions as appropriate Heshe also assists in preparation of responses to statistical issues arising in regulatory or other legal settings or from external development partners HeShe maintains liaison with clinical research personnel in order to identify and meet the statistical support required by the development strategy under the supervision of the Associate Director or Director HeShe also contributes to the longterm growth strategy of the department by participating in process improvement initiatives keeping abreast of the current statistical methodology development and providing mentorship to newjunior biostatisticians<p><p><strong>Principal Accountabilities<strong><p><p>1 Represent Biostatistics on Project or Study Teams provides statistical expertise to support clinical development objectives and strategy<p><p>2 Defines statistical methodology analyzes data and reports results and contributes to the strategic planning and execution of the clinical development plan for the assigned project trains and supervises contract statisticians and ensures the quality of their deliverables<p><p>3 Assists responses to addressing statistical issues are part of regulatory legal or other challenges to the companys products or processes may represent Biostatistics in key meetings as assigned<p><p>4 Serves as peer reviewer for material authored or coauthored by other statisticians and other clinical research personnel and acts as an internal consultant as assigned on broad statistical issues that impact on the pharmaceuticalBiotechnology industry<p><p>5 Participates in approved process improvement initiatives mentors newjunior biostatisticians keeps up to date current on statistical methodology and computing development Conducts modelling and simulations as needed<p><br><br><div class=h3>Qualifications<div><p>Who You Are <p><p>You are an experienced biostatistician with a thorough understanding of statistical principles and clinical trial designmethods and with experience in submission or responding to regulatory questions and with proven ability to develop creative statisticaltechnicalregulatory acceptable solutions to complex problems in the designanalyses of clinical trials You have leadership skills in effective communication proactive strategy thinking priority evaluations and team working <p><p>Qualifications<p><ul style=><li style=>PhD in BiostatisticsStatistics or equivalent with a preferred 3+ years relevant work experience or MS in BiostatisticsStatistics with a preferred 6+ years relevant experience<li><li style=>Thorough understanding of statistical principles and clinical trial methodology with the ability to practice and implement them<li><li style=>Ability to provide technical solutions to a wide range of difficult problems Solutions are innovative thorough and practicable and consistent with objectives<li><li style=>Working knowledge of medicalbiological terminology and clinical trial designs and competitive landscape in relevant therapeutic areas<li><li style=>Conversant with SAS or other software programming and detailed knowledge of SAS procedures as well as computing tools for modelling and simulations<li><li style=>Working knowledge of regulatory guidelines and Commercial needs relating to statistical analysis study reports and statistical components of regulatory submissions<li><li style=>Able to manage multiple projects simultaneously to manage conflicting priorities and to be flexible when priorities change<li><li style=>Able to write and present information effectively Demonstrates leadership skills with effective communication including being able to explain methodology and consequences of decisions in lay terms able to translate requests to meaningful and relevant hypothesesstatistical questions<li><ul><br><br><div class=h3>Additional Information<div><p>The base compensation range for this role is <strong>$123300 to $198800<strong> Base salary is determined by a combination of factors including but not limited to job related years of relevant experience internal equity and location of the job Additionally this role is eligible for participation in Biogens LTI grants and other incentive programs Biogen offers a full range of benefits that include medical dental life long and shortterm disability insurances vacation endofyear shutdown and 401K participation and matching contributions<p><div><div><p><strong>Why Biogen<strong><p><p>We are a global team with a commitment to excellence and a pioneering spirit As a midsized biotechnology company we provide the stability and resources of a wellestablished business while fostering an environment where individual contributions make a significant impact Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning growth and expanding their skills Above all we work together to deliver lifechanging medicines with every role playing a vital part in our mission Caring Deeply Achieving Excellence Changing Lives<p><p>At Biogen we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve We know that diverse backgrounds cultures and perspectives make us a stronger and more innovative company and we are focused on building teams where every employee feels empowered and inspired <a href=httpsnam12safelinksprotectionoutlookcomurl=https3A2F2Fwwwbiogencom2Fresponsibility2Fdiversityinclusionhtmlampdata=05|01|dennismercier40biogencom|67adaf5a6edd4324716208db0dcd2182|7b7466bbfe1d47a0b9438ded565c8e54|0|0|638118946897044815|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D|3000|||ampsdata=p2vFGx6ZWK7lyBEL4wuNIQJcKSVRZD90VuJxcOkjX043Dampreserved=0 rel=nofollow>Read on<a> to learn more about our DEampI efforts<p><p>All qualified applicants will receive consideration for employment without regard to sex gender identity or expression sexual orientation marital status race color national origin ancestry ethnicity religion age veteran status disability genetic information or any other basis protected by federal state or local law Biogen is an EVerify Employer in the United States<p><p> <p><img src=httpsremotivecomjobtrack1909014blankgifsource=publicapi alt=>
Senior Client Success Manager
Company: TTEC Digital
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> TTEC Digital is seeking a Senior Client Success Manager to join our Customer Success team This is a <strong> fully remote role <strong> <p> <p> <p> <p> The <strong> Senior Client Success Manager Sr CSM <strong> partners with an assigned portfolio of highvalue clients to create and maintain healthy strategic business relationships Senior CSMs are consultative account managers who demonstrate CX expertise and orchestrate and ensure the adoption of the right CX products services and strategies to help clients realize their outcome goals <p> <p> <p> <p> The <strong> Sr CSM <strong> is the clients advocate throughout the client lifecycle As the Sr CSM you work closely with your clients to identify business opportunitieschallenges and propose options relevant to TTEC Digital solutions You will build strong business relationships with your clients gaining insight into their industry business and operations while serving as a trusted advisor You will manage client escalations share key insights with clients on trends in the market and present opportunities to introduce new technology and services to meet the clients continuous business needs <p> <p> <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Develops and maintains strong relationships with assigned clients gaining insight into their industry business and operations and serving as a trusted advisor to key influencers andor decisionmakers <p> <li> <li> <p> Understand clients business drivers and success criteria to develop and advise on Client Success Plans <p> <li> <li> <p> Prescribes the adoption and use of product featuresfunctionality and services to achieve client outcome goals <p> <li> <li> <p> Collaborates with clients all levels to identify business challenges and develop recommended solutions through the promotion of CX offerings Works closely with Sales Engineers or Account Executives to structure solutions create account plans and identify other crossselling opportunities within TTEC Digital offerings to achieve identified performance and revenue goals <p> <li> <li> <p> Schedules and conducts regular client business reviews with key contacts covering updates within the clients business and key initiatives delivering product and feature updates on TTEC Digital offerings reviewing support performance success plan progress and other client concerns Involve others as appropriate <p> <li> <li> <p> Maintains high client retention and recurring revenue retention rates <p> <li> <li> <p> Achieves revenue growth targets from a portfolio of assigned clients <p> <li> <li> <p> Manages client satisfaction ensuring an exceptional client experience throughout the client lifecycle Creates and maintains referenceable and healthy clients <p> <li> <li> <p> Assesses client risk and implements risk mitigation plans <p> <li> <li> <p> Establishes and maintains executivelevel client relationships <p> <li> <li> <p> Recommends TTEC Digital engagements to help clients achieve maximum value realization <p> <li> <li> <p> Provides training and mentoring to less tenured CSMs <p> <li> <li> <p> Participates in the diagnosis and resolution of escalated client concerns Serves as the leadership focal point for communication of outcomes and troubleshooting in escalated situations <p> <li> <li> <p> Creates client proposals Statements of Work SOWs and Quotes for addon services software and hardware <p> <li> <li> <p> Maintains CRMtools content with new opportunities current account information and other business information <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Bachelors Degree in business technology or related field <p> <li> <li> <p> Minimum of 10 years experience in strategic account managementcustomer success management in a technical environment Experience with SaaScloud subscription models preferred <p> <li> <li> <p> Knowledge of CX technology services and consulting Contact CenterCRMMSFT Software Platforms <p> <li> <li> <p> Minimum of 5 years prior experience in a hightouch consultative selling environment <p> <li> <li> <p> Prior CX management or CX technology management experience is a plus <p> <li> <li> <p> Proven ability to provide an exceptional customer experience <p> <li> <li> <p> Demonstrated ability to build maintain and strengthen mutually beneficial business relationships <p> <li> <li> <p> Effective at establishing broad deep client relationships including executivelevelClevel relationships <p> <li> <li> <p> Demonstrated professionalism in business or social settings <p> <li> <li> <p> Excellent presentation skills <p> <li> <li> <p> General understanding of system hardwaresoftware workings with the ability to identify problems and remedies <p> <li> <li> <p> Ability to adapt quickly to changing technology <p> <li> <li> <p> Ability to accommodate a flexible work schedule <p> <li> <li> <p> Proficient in Microsoft Office Suite Outlook Word Excel PowerPoint CRM tools <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $ 110K to $140K Actual compensation offers to a candidate may vary based on geographic location work experience education andor skill levels This position is eligible to participate in an annual incentive program <p> <li> <ul> <p> <strong> Benefits available to eligible employees include <strong> <p> <ul> <li> <p> Medical dental and vision <p> <li> <li> <p> Taxadvantaged healthcare accounts <p> <li> <li> <p> Financial and income protection benefits <p> <li> <li> <p> Paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> $110000 $140000 a year <p> <p> LIJF1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1800+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX Our sister company TTEC Engage is a 60000+ employee service company with customer service representatives located around the world TTEC Holdings Inc is the parent company for both Digital and Engage When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage <p> <p> <p> <p> We are also delighted to share that TTEC has been awarded the Great Place To Work 20242025 certification based on outstanding employee experience across 14 countries <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> <p> <p> LIRemoteUS <p><p>