Outstanding Customer Experience Jobs in Atlanta, GA

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Looking for Outstanding Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Atlanta, GA area.

Senior Director, Critical Facilities Engineering

Company: Cox Enterprises

Location: Atlanta, GA

Posted Feb 03, 2025

The job description outlines a high-level role responsible for managing Cox's critical infrastructure facilities, ensuring maximum uptime of IT assets, and leading a diverse, world-class data center operations team. The role involves creating a culture of ownership, innovation, collaboration, accountability, and safety, and developing robust processes for efficiency and operational excellence. The candidate must have strong leadership, negotiation, problem-solving, and team-building skills, with experience in data center infrastructure, project management, and change management. The role requires strategic thinking, tactical execution, and the ability to communicate effectively at all levels, including during crises. The compensation includes a base salary of $159,400 to $265,600, with potential for additional incentives. Cox offers comprehensive benefits and is an Equal Employment Opportunity employer.

National Account Manager

Company: Fortune Brands Home & Security

Location: Atlanta, GA

Posted Feb 03, 2025

Fortune Brands Innovations Inc. is a leading innovation company focused on creating smarter, safer, and more beautiful homes. They aim to elevate every life by transforming spaces into havens. The company values inclusivity and diversity, encouraging employees to be their authentic selves. The National Account Manager for the Moen brand will oversee partnerships with major retail accounts, focusing on instore assortment, messaging, and aligning with outside sales teams. The ideal candidate should have a bachelor's degree, 5+ years of sales and marketing experience, and 2 years in national account management. The role is hybrid-based, requiring 3 days a week in the Smyrna, GA office and occasional travel. Responsibilities include managing instore merchandising, training initiatives, promotional planning, and category management. Compensation will be discussed during the first phone interview.

Sales Contract Coordinator

Company: Salesforce

Location: Atlanta, GA

Posted Feb 03, 2025

Pharmacy Manager

Company: CVS Health

Location: Morrow, GA

Posted Feb 03, 2025

Global HR Compliance Manager

Company: Google

Location: Atlanta, GA

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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