Outstanding Customer Experience Jobs in Atlanta, GA

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Looking for Outstanding Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Atlanta, GA area.

Associate Staff Consultant - Sales Talent Acquisition Specialist

Company: Nagarro

Location: Atlanta, GA

Posted Feb 02, 2025

The company is a global Digital Product Engineering firm with over 18,000 experts across 37 countries. They are currently seeking an experienced Recruiter specializing in sourcing and hiring sales professionals across the United States. The ideal candidate will have a proven track record in identifying, attracting, and hiring top sales talent. The role is a 6-month contract position with potential extension, hybrid (3 days a week in the Sandy Springs office). Key responsibilities include sourcing, screening, and maintaining a pipeline of qualified sales candidates, collaborating with hiring managers, conducting interviews, and managing the entire recruitment process. Qualifications include proven experience as a recruiter specializing in senior sales professionals, proficiency in sourcing techniques, experience with ATS and recruitment tools, strong communication skills, and ability to manage multiple tasks.

QA Engineer - GA - On Site

Company: PrismHR

Location: Atlanta, GA

Posted Feb 02, 2025

The Software Quality Assurance Engineer role involves ensuring the quality and reliability of payroll, tax, and compliance software. The successful candidate will manage multiple product initiatives, collaborate with cross-functional teams, and execute manual and automated testing. They should have a solid foundation in both manual and automated testing of SaaS-based applications, excellent communication skills, and a strong desire to learn current software development best practices. The role requires a minimum of 3 years of experience in HCM or related industries, proficiency in payroll taxes, and the ability to thrive in a fast-paced work environment.

Assistant General Manager, Phipps Plaza

Company: AMIRI

Location: Atlanta, GA

Posted Feb 02, 2025

AMIRI, a global luxury house based in Los Angeles, is seeking an Assistant General Manager for its retail location in Phipps Plaza. The AGM will support retail business objectives by providing exceptional customer service, fostering employee development and teambuilding, ensuring health and safety compliance, managing inventory, and maintaining detail-oriented in-store operations. The ideal candidate will have 23 years of progressively responsible retail leadership experience, strong familiarity with the luxury market, and the ability to lead retail teams in a fast-paced environment. The AGM will work closely with the General Manager, maintaining an active role on the sales floor, analyzing store metrics, and ensuring high sell-through. They will also develop and train team members on relevant KPIs, maintain compliance with laws and regulations, and promote a positive work environment.

Business Account Executive

Company: Spectrum

Location: Atlanta, GA

Posted Feb 02, 2025

The Business Account Executive role involves selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. The AE is responsible for generating new customers and meeting sales goals through prospecting and selling bundled services. They develop and implement a Territory Plan to expand the customer base, maintain accurate sales records, and meet performance standards. The role requires a Bachelor's degree in business, marketing, or a related field, and preferred qualifications include outside sales experience and a proven sales history. The company offers a comprehensive benefits package and values diversity and equal opportunities.

IT Support Analyst

Company: Cennox

Location: Atlanta, GA

Posted Feb 02, 2025

The IT Support Analyst role involves providing technical support to end users, resolving service tickets, and maintaining accurate records. Key responsibilities include root cause analysis, hardware and software configuration, asset management, and systems administration. The role requires strong IT knowledge, excellent communication skills, and the ability to learn new technologies. A Bachelor's degree in IT and 2+ years of help desk experience are required. Physical requirements include the ability to sit for long periods and use a computer.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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