Outstanding Customer Experience Jobs in Austin, TX

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Looking for Outstanding Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Austin, TX area.

Sr Data Reporting Analyst

Company: Southwest Airlines

Location: Dallas, TX

Posted Oct 03, 2025

This role will also provide consultation to users, work with cross-functional teams to bridge the gap between the business and divisional data teams , and…

Cyber Security Operations Consultant

Company: Deloitte

Location: San Antonio, TX

Posted Oct 03, 2025

Experience architecting, designing, developing and deploying enterprise data science solutions which include components across the Artificial Intelligence…

Analyst Cyber Security

Company: CPS Energy

Location: San Antonio, TX

Posted Oct 03, 2025

Significant experience with malware analysis concepts and methodologies including countermeasure/mitigation design of identified security risks.

Experiential Graphic Designer

Company: Page Southerland Page, Inc.

Location: Houston, TX

Posted Oct 03, 2025

Collaborate with multi-disciplinary design team (brand, interior architecture, architecture) to develop strategies and document graphic solutions that will…

Registered Nurse Pediatric Clinical Research

Company: Professional Case Management

Location: Grand Prairie, TX

Posted Oct 03, 2025

Licensed driver with good driving record and automobile insurance in accordance with state and/or agency requirements and in good repair.

Sr Project Manager, Baggage Planning and Strategy

Company: American Airlines

Location: Dallas, TX

Posted Oct 03, 2025

This will include a high level of engagement with internal stakeholders and field operations to deliver initiatives that support our customers and team members…

Fraud Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Oct 03, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Provide outstanding customer support by answering inquiries related to their…

Fraud Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Oct 03, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Provide outstanding customer support by answering inquiries related to their…

Healthcare Business Analyst

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Oct 03, 2025

Creates and distributes standard domain reports and basic dashboards using front end tools requirements. Education: Bachelor's degree in healthcare, business or…

Sales and Marketing Director

Company: Silverado

Location: Austin, TX

Posted Oct 03, 2025

Valid driver's license and clean driving record required. California Employees: For roles requiring driving, the driving requirement has been deemed essential…

Client Account Specialist

Company: SPL

Location: Plano, TX

Posted Oct 03, 2025

Coordinate with laboratory, field, and administrative staff to ensure timely sample submission and reporting; Cultivate strong client relationships and making a…

Data Center Business Analyst

Company: Amatriot Group, LLC

Location: Dallas, TX

Posted Oct 03, 2025

Develop and implement reporting tools, dashboards, and data visualizations to track key performance indicators (KPIs) and support decision-making.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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