Outstanding Customer Experience Jobs in Austin, TX

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Looking for Outstanding Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Austin, TX area.

Executive Chef - Airline Catering

Company: LSG Sky Chefs

Location: Austin, TX

Posted Aug 14, 2025

Represents kitchen and kitchen staff in front of external stakeholders. Guide, motivate and develop the subordinate employees within the Human Resources Policy.

View Details Apply on SimplyHired

Graphic Designer II

Company: Stream Realty

Location: Dallas, TX

Posted Aug 14, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or related field. 4–6+ years of professional design experience, preferably in commercial real estate…

View Details Apply on SimplyHired

Project Manager - Construction

Company: Sandias Executive Search

Location: Austin, TX

Posted Aug 14, 2025

Enjoy the perks of sleeping in your own bed every night- little to no travel required. Lead and coordinate project teams, working closely with superintendents,…

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Category Analyst - General Merchandise

Company: Buc-ee's

Location: Pearland, TX

Posted Aug 14, 2025

Use data sources to develop regular and ad hoc reports to include out of stock, opportunity gap, SKU rationalization, plan-o-gram analysis, promotion analysis,…

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full-time be or bc academic

Clinician-Educator: Division of Endocrinology

Company: The University of Texas, Dell Medical School

Location: Austin, Texas

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Project Manager - Construction

Company: Sandias Executive Search

Location: Irving, TX

Posted Aug 14, 2025

50 years’ history in the healthcare, industrial, automotive, office and senior living project markets. Own your projects from start to finish, overseeing…

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Clinical Pharmacist

Company: AMN Healthcare

Location: Dallas, TX

Posted Aug 14, 2025

ACPE-accredited 20-hour sterile IV compounding certification. ACPE-accredited 20-hour sterile IV compounding certification (Required).

View Details Apply on SimplyHired

Admin Role+Graphic Designer

Company: T-Shirts Etc. West Houston

Location: Houston, TX

Posted Aug 14, 2025

There will be a range of helping customers adjust their design, creating templates, and sending designs out to whichever vendor.

View Details Apply on SimplyHired

Residential and Commercial Cleaner

Company: Steam Master Cleaning and Restoration

Location: Austin, TX

Posted Aug 14, 2025

Report any maintenance or repair needs to management. Uphold high standards of cleanliness and safety at all times. Assist in janitorial duties as required.

View Details Apply on SimplyHired

Senior Plumbing Engineer (PE)

Company: AlphaStaff Talent Search

Location: Austin, TX

Posted Aug 14, 2025

Active Professional Engineer (PE) license with eligibility to transfer to Texas if currently licensed in another state. Half-day Fridays year-round.

View Details Apply on SimplyHired

Sr Cybersecurity Analyst - Risk

Company: GM Financial

Location: Irving, TX

Posted Aug 14, 2025

Experience with risk management and technical risk assessment processes ensuring compliance with policies and regulatory requirements.

View Details Apply on SimplyHired

Custodial Technician

Company: Galen College of Nursing

Location: Houston, TX

Posted Aug 14, 2025

Use tools ranging from common hand tools, and cleaning tools. As a Facilities Technician at Galen College of Nursing, you will perform routine and preventative…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Outstanding Customer Experience roles by seniority?
Salaries for Outstanding Customer Experience roles vary significantly. Entry-level positions like CX Associate or Support Specialist typically range from $45,000 to $65,000 annually. Mid-level roles such as Customer Success Manager or CX Analyst often command $70,000 to $100,000. Senior and leadership positions, including CX Strategist or Head of Customer Success, can range from $110,000 to $180,000+, with top-tier roles in high-growth tech companies potentially exceeding this, depending on factors like location, company size, and specific industry specialization (e.g., enterprise SaaS).
What skills and certifications are essential for an Outstanding Customer Experience professional?
Essential skills include active listening, empathy, advanced problem-solving, and superior verbal and written communication. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Freshdesk is critical. Data analysis skills, particularly for interpreting customer feedback and journey metrics, are highly valued. Key certifications can include the Certified Customer Experience Professional (CCXP) from CXPA, various HDI certifications for support roles, or specialized certifications in specific CRM platforms. Experience with customer journey mapping tools and A/B testing platforms also strengthens a candidate's profile.
Is remote work commonly available for Outstanding Customer Experience positions?
Yes, remote work is widely available for many Outstanding Customer Experience positions, particularly those focused on digital interactions, customer success management, and support. Roles like Customer Success Manager, CX Analyst, and Customer Support Specialist often operate effectively from a remote setup, leveraging communication tools like Slack and Zoom, and cloud-based CRMs. While some leadership or strategic roles might prefer hybrid models, the nature of remote customer engagement makes these roles highly adaptable to distributed teams.
What are the typical career progression paths for CX professionals?
Customer Experience professionals can progress from specialist or associate roles to managerial positions, overseeing teams of CX agents or success managers. Further advancement can lead to Director or VP of Customer Experience, where they shape overall CX strategy. Lateral moves are also common, transitioning into Product Management (especially for UX-focused roles), Marketing (customer advocacy or loyalty programs), or Sales Operations. Specialization in areas like CX analytics, voice of customer (VoC) programs, or specific industry verticals also offers distinct career trajectories.
What are the current industry trends impacting Outstanding Customer Experience?
Key industry trends include hyper-personalization at scale, driven by AI and machine learning to deliver tailored customer interactions and proactive support. The shift towards omnichannel integration continues, aiming for seamless customer journeys across all touchpoints, from chatbots and social media to traditional phone and email. Data-driven CX is paramount, utilizing advanced analytics to predict churn, optimize service delivery, and derive actionable insights from customer feedback. Additionally, the increasing focus on the Employee Experience (EX) is recognized as a direct driver of improved CX, emphasizing internal culture and tools.

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