Outstanding Customer Experience Jobs in Austin, TX

Positions 122,986 Updated daily

Looking for Outstanding Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Austin, TX area.

Journeyman Plumber

Company: NSC Staffing

Location: Austin, TX

Posted Aug 10, 2025

Tools & PPE:* Must have tools. If you’re licensed in Texas and ready to get to work with solid hours and a top-tier crew — this is your opportunity to join a…

Pharmacist

Company: St. David's North Austin Medical Center

Location: Austin, TX

Posted Aug 10, 2025

Current Pharmacist license with Texas State Board of Pharmacy (TSBP). Education assistance (tuition, student loan, certification support, dependent scholarships…

Day Porter

Company: PJS of Texas, Inc.

Location: Austin, TX

Posted Aug 10, 2025

Service kitchen, cafeteria, and/or break rooms (particularly before and after busy times). They will also ensure the building is safe for all occupants if any…

Unarmed Security Officer

Company: TNT Security Solutions

Location: Austin, TX

Posted Aug 10, 2025

You will be responsible for conducting routine foot patrols, monitoring for suspicious activity, and providing exceptional customer service to clients, guests,…

Sr. GIS Solution Engineer – Natural Resources

Company: Esri

Location: San Antonio, TX

Posted Aug 10, 2025

Bachelor's in geography, computer science, or a related field. Master's in geography, computer science, or a related field.

Security Guard

Company: Texas Staff HQ

Location: Dallas, TX

Posted Aug 10, 2025

Requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education.

Construction Worker General

Company: Vaughn Construction

Location: San Antonio, TX

Posted Aug 10, 2025

Ability to lift heavy objects, walk, and stand for long periods of time and perform strenuous physical labor under adverse field conditions.

Retail Sales/Customer Service Expert (Paid Training)

Company: Maraki, Inc.

Location: Houston, TX

Posted Aug 10, 2025

As a *Retail Sales/Customer Service Expert*, you'll immerse yourself in an energetic retail setting, working directly with customers face to face.

Home Infusion Pharmacist (Dallas, TX)

Company: RPh on the Go

Location: Carrollton, TX

Posted Aug 10, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Prior home infusion experience preferred.

Journeyman Plumber

Company: NSC Staffing

Location: San Antonio, TX

Posted Aug 10, 2025

Tools & PPE:* Must bring your own. Commercial plumbing on school sites. Work off ladders and aerial lifts. Schedule:* 40+ Hours/Week + OT | 7:00 AM Start.

GIS Solution Engineer - Natural Resources

Company: Esri

Location: San Antonio, TX

Posted Aug 10, 2025

Successfully design presentations for technical and non-technical customers. Bachelor's in geography, computer science, or a related field.

Frequently Asked Questions

What are typical salary ranges for Outstanding Customer Experience roles by seniority?
Salaries for Outstanding Customer Experience roles vary significantly. Entry-level positions like CX Associate or Support Specialist typically range from $45,000 to $65,000 annually. Mid-level roles such as Customer Success Manager or CX Analyst often command $70,000 to $100,000. Senior and leadership positions, including CX Strategist or Head of Customer Success, can range from $110,000 to $180,000+, with top-tier roles in high-growth tech companies potentially exceeding this, depending on factors like location, company size, and specific industry specialization (e.g., enterprise SaaS).
What skills and certifications are essential for an Outstanding Customer Experience professional?
Essential skills include active listening, empathy, advanced problem-solving, and superior verbal and written communication. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Freshdesk is critical. Data analysis skills, particularly for interpreting customer feedback and journey metrics, are highly valued. Key certifications can include the Certified Customer Experience Professional (CCXP) from CXPA, various HDI certifications for support roles, or specialized certifications in specific CRM platforms. Experience with customer journey mapping tools and A/B testing platforms also strengthens a candidate's profile.
Is remote work commonly available for Outstanding Customer Experience positions?
Yes, remote work is widely available for many Outstanding Customer Experience positions, particularly those focused on digital interactions, customer success management, and support. Roles like Customer Success Manager, CX Analyst, and Customer Support Specialist often operate effectively from a remote setup, leveraging communication tools like Slack and Zoom, and cloud-based CRMs. While some leadership or strategic roles might prefer hybrid models, the nature of remote customer engagement makes these roles highly adaptable to distributed teams.
What are the typical career progression paths for CX professionals?
Customer Experience professionals can progress from specialist or associate roles to managerial positions, overseeing teams of CX agents or success managers. Further advancement can lead to Director or VP of Customer Experience, where they shape overall CX strategy. Lateral moves are also common, transitioning into Product Management (especially for UX-focused roles), Marketing (customer advocacy or loyalty programs), or Sales Operations. Specialization in areas like CX analytics, voice of customer (VoC) programs, or specific industry verticals also offers distinct career trajectories.
What are the current industry trends impacting Outstanding Customer Experience?
Key industry trends include hyper-personalization at scale, driven by AI and machine learning to deliver tailored customer interactions and proactive support. The shift towards omnichannel integration continues, aiming for seamless customer journeys across all touchpoints, from chatbots and social media to traditional phone and email. Data-driven CX is paramount, utilizing advanced analytics to predict churn, optimize service delivery, and derive actionable insights from customer feedback. Additionally, the increasing focus on the Employee Experience (EX) is recognized as a direct driver of improved CX, emphasizing internal culture and tools.

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