Outstanding Customer Experience Jobs in Chicago, IL

Positions 76,592 Updated daily

Looking for Outstanding Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Chicago, IL area.

Software Engineer

Company: Morningstar

Location: Chicago, IL

Posted Oct 22, 2025

Lead or contribute to technical architecture discussions and design reviews. Own the full development lifecycle—from design and implementation to deployment and…

Transportation Account Analyst (Onsite; LTL exp. req. $70-80K)

Company: #twiceasnice Recruiting

Location: Chicago, IL

Posted Oct 22, 2025

Streamline existing reporting and develop additional metrics. Maintain a detailed analysis of data. LTL data analysis : 1 year (Required).

Banking Specialist

Company: Connect Search

Location: Palos Heights, IL

Posted Oct 22, 2025

Input information related to cash disbursements during the account closure process. Utilize Microsoft Excel for internal communication and data retrieval, and…

Track Laborer

Company: CPKC

Location: Bensenville, IL

Posted Oct 22, 2025

Driver’s license verification and driving history. As a member of the Engineering team, a Track Laborer in the railroad industry plays a vital role in the…

Director of Service & Brand Alignment

Company: Encore Global

Location: Schiller Park, IL

Posted Oct 22, 2025

Brand Integration: Serve as primary Encore authority on Hilton service performance, embedding key principles from Hilton’s training philosophy into our own…

Project Manager

Company: Luma Health

Location: Chicago, IL

Posted Oct 22, 2025

Bachelor's Degree or related field. Serve as the project owner and main customer liaison throughout the implementation process, ensuring clear communication and…

Unarmed Security Officers

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Oct 21, 2025

Valid driver's license (preferred). Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention,…

Copywriter

Company: Caterpillar

Location: Chicago, IL

Posted Oct 22, 2025

Degree in a relevant field and experience in a creative role within an agency or in-house corporate environment or equivalent working experience.

Customer Service Representative

Company: Lawson Products

Location: Chicago, IL

Posted Oct 22, 2025

Responds to a minimum of 40 calls per day in an inbound call center. Possesses entry-level problem solving kills. High School Diploma or GED.

Customer Success Lead

Company: Coinflow

Location: Chicago, IL

Posted Oct 22, 2025

4–7 years of experience in customer support, operations, or technical support — ideally within fintech, payments, or SaaS.

Project Manager - HR (Hybrid)

Company: United Airlines

Location: Chicago, IL

Posted Oct 22, 2025

Program design and implementation skills required. Measure project performance using appropriate tools and techniques in order to monitor the progress of the…

DEVOPS ENGINEER

Company: Palco

Location: Chicago, IL

Posted Oct 22, 2025

Bachelor’s degree in computer science, computer engineering, or similar technical discipline. Excellent communication skills and ability to collaborate with…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $55k–$75k; CX Manager: $85k–$110k; CX Lead/Senior Manager: $115k–$140k; Director of CX: $140k–$170k; VP of Customer Experience: $170k–$210k.
What skills and certifications are essential for Outstanding CX professionals?
Hands‑on experience with Zendesk, Salesforce Service Cloud, Medallia, and Qualtrics; data fluency in SQL, Tableau, and Google Analytics; journey mapping and NPS/CSAT methodology; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Practitioner, and Google Analytics IQ.
Are Outstanding CX positions available for remote work?
Yes—approximately 70% of CX roles, especially Customer Success Managers and CX Analysts, offer fully remote or hybrid arrangements, with tools like Slack, Zoom, and remote‑first CRM platforms.
What career progression paths exist in CX?
Typical trajectory: CX Analyst → Senior CX Analyst → CX Manager → CX Lead → Director of CX → VP of Customer Experience → Chief Customer Officer. Each step adds strategic influence and higher compensation.
What industry trends shape Outstanding CX today?
AI‑driven chatbots, voice analytics, predictive sentiment scoring, hyper‑personalization, real‑time journey analytics, and omni‑channel orchestration are redefining how companies deliver and measure customer experience.

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