Outstanding Customer Experience Jobs in Chicago, IL

76,578 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Chicago, IL area.

Cat Digital/Cat Technology - Software Engineer

Company: Caterpillar

Location: Chicago, IL

Posted Sep 09, 2025

Software Product Technical Knowledge: knowledge of technical aspects of a software product; ability to design, configure and integrate technical aspects of…

Dispatch Solutions Representative

Company: ACCEL ENTERTAINMENT

Location: Burr Ridge, IL

Posted Sep 09, 2025

Dispatch service calls to Amusement Technicians to address and/or resolve technical customer issues in the field. $19-$22 plus night shift differential pay.

Cyber Resiliency Event Response Analyst

Company: Bank of America

Location: Chicago, IL

Posted Sep 09, 2025

Strong analytical skills and the ability to assess complex situations and develop effective solutions. Responsible for developing and implementing strategies to…

Advanced Analytics Analyst Senior - Medical Economics

Company: Elevance Health

Location: Chicago, IL

Posted Sep 09, 2025

Proven ability to design modeling studies and experience with data models, addressing data quality issues in study design, and constructing robust and efficient…

Associate Brand Manager - Wasa

Company: Barilla

Location: Northbrook, IL

Posted Sep 09, 2025

Bachelor’s degree in Business Administration, Marketing, or a related field (MBA) preferred. Strategic Thinking: Ability to anticipate trends and develop…

Cat Digital/Cat Technology – Data Scientist/Technical Analyst

Company: Caterpillar

Location: Chicago, IL

Posted Sep 09, 2025

Bachelor’s degree or higher in data science, computer engineering, electrical engineering or related degree (selected candidates must complete their degree by…

Project Manager

Company: Chanen Construction Co.

Location: Downers Grove, IL

Posted Sep 09, 2025

Minimum of five years’ experience in project management including but not limited to dealing with owners and engineers, clients, employees, agency personnel,…

Sr. Manager Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Sep 09, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Data Scientist

Company: CoinFlip

Location: Chicago, IL

Posted Sep 09, 2025

Stay up to date with the latest data science techniques and tools to continuously improve our data capabilities. A Master’s degree is a plus.

Senior Accountant

Company: Lauterbach & Amen, LLP

Location: Glenview, IL

Posted Sep 09, 2025

CPA or actively pursuing a license. Strong organizations skills and detail-oriented. In addition to an energetic and supportive culture, we offer a competitive…

Welder

Company: Genuine Parts Company

Location: Woodridge, IL

Posted Sep 09, 2025

Under general supervision, the Welder uses hand welding and flame cutting equipment such as arc welders, gas welders, and gas torches to weld together metal…

CNC LATHE MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Sep 09, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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