Outstanding Customer Experience Jobs in Chicago, IL

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Looking for Outstanding Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the Chicago, IL area.

Journeyman Plumber

Company: Point Plumbing Inc

Location: Elmwood Park, IL

Posted Sep 03, 2025

A valid commercial driving license is preferred but not mandatory. Utilize hand tools, power tools, and welding equipment for various plumbing tasks.

Software Engineer I

Company: SpotOn Transact

Location: Chicago, IL

Posted Sep 03, 2025

This role involves active participation in building and optimizing both front-end and back-end systems, collaborating on software delivery processes, managing…

Industrial HVAC Technician - 1st Shift

Company: Talento Search Group

Location: Skokie, IL

Posted Sep 03, 2025

Perform repairs and maintenance on HVAC equipment, chillers, boilers, air compressors, and air handlers. At least 3 years of HVAC experience manufacturing…

Lead Data Insights Analyst

Company: BMO Financial

Location: Chicago, IL

Posted Sep 03, 2025

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and…

Lead Machine Learning Engineer

Company: Capital One

Location: Chicago, IL

Posted Sep 03, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Customer Service Representative - Specialty Care Building Perioperative Services

Company: University of Illinois

Location: Chicago, IL

Posted Sep 03, 2025

Screens and routes incoming calls to appropriate parties (using telephone paging system if necessary); relays general information and information concerning…

Business Data Scientist, Machine Learning

Company: Google

Location: Chicago, IL

Posted Sep 03, 2025

4 years of experience using analytics to solve product or business problems, coding (e.g., Python, R, SQL), querying databases or statistical analysis.

Precision CNC Machinist

Company: Janler

Location: Chicago, IL

Posted Sep 03, 2025

Mastercam programming or 5-axis experience, a plus - we will train! Clean, air-conditioned work environment in a modern 20,000 sq. ft. facility.

Graphic Designer

Company: Number Project, LLC

Location: Chicago, IL

Posted Sep 03, 2025

Produce artwork for signage, swag, stage design elements, and print collateral. Create digital/social graphics that bring campaigns to life.

Lead Software Engineer (Java & AWS)

Company: Capital One

Location: Chicago, IL

Posted Sep 03, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Controller (5+ yrs exp req; up to $140k; Easy Access/Onsite Parking)

Company: #twiceasnice Recruiting

Location: Chicago, IL

Posted Sep 03, 2025

Comply with federal, state, and local legal requirements on needed actions. Maximize return and limit risk on cash by minimizing bank balances and making…

Customer Service/Sales Representative

Company: Vici Marketing, Inc

Location: Oak Lawn, IL

Posted Sep 03, 2025

Engage with customers through various channels, including phone calls, emails, and chat, to provide information about products and services.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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