Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Sr. Manager, Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Establish standardized measurement frameworks for…

Technical Solutions Architect

Company: Atrium Staffing

Location: Bronx, NY

Posted Sep 13, 2025

The Technical Solutions Architect will provide skilled technical and functional expertise in advanced, state-of-the-art IT methods, theories, and techniques for…

Director, Brand Strategy - Private Brands

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Develop comprehensive brand strategies, including…

Explosives Dog Handler – MUST OWN TRAINED SHEPHERD OR MALINOIS (Short Term/On-call)

Company: GARDAWORLD FEDERAL SERVICES LLC

Location: New York, NY

Posted Sep 12, 2025

The EDC Handler shall obtain and maintain any state security officer licensing requirements. Possess a state Firearms licensure. Must be a US citizen.

AVP, Complex Construction Claims - NY Labor Law

Company: Zurich Insurance Company Ltd.

Location: New York, NY

Posted Sep 15, 2025

SCLA, AIC, CPCU certification or a JD. Proven skills in claim evaluation, coverage analysis, and negotiation. 10+ years of experience managing litigated general…

VP, Loyalty & Customer Lifetime Value

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Lead enterprise-wide loyalty and credit programs,…

$24 to $28 hr. State of New York. Armed Security Officer Seasonal Work Starts In September & October

Company: ABA Protection Inc

Location: Bronx, NY

Posted Sep 13, 2025

Implement militarized strategies in alignment with company protocols. Proven experience in surveillance and security operations.

Preschool Lead Teacher

Company: All My Children Daycare & Nursery School

Location: New York, NY

Posted Sep 15, 2025

BA in Early Childhood Education or related field. Ability to organize and reflect teaching goals and progress in documentation: lesson plans, assessments and…

Registered Nurse

Company: NewYork-Presbyterian

Location: Brooklyn, NY

Posted Sep 15, 2025

Current New York State RN license. BLS, ACLS and PALS certifications from the American Heart Association. Registered Nurse - RN - Emergency Department (ED) –…

SECURITY RISK ANALYST

Company: Montefiore Einstein

Location: Yonkers, NY

Posted Sep 15, 2025

Work directly with key business leaders to facilitate information risk analysis and risk management processes, identify acceptable levels of risk, and establish…

Client Services Associate

Company: The Forum Group

Location: New York, NY

Posted Sep 15, 2025

Support the team with additional tasks and maintain high standards of service. They operate with the utmost professionalism, integrity, and attention to detail,…

Selling - Customer Service Representative

Company: The Chefs' Warehouse

Location: Bronx, NY

Posted Sep 12, 2025

Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system. Direct phone calls to the appropriate team members.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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