Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Senior Lead AI Engineer (LLM Customization and Finetuning)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Data Analyst

Company: Visiting Nurse Service of New York d/b/a VNS Health

Location: New York, NY

Posted Aug 19, 2025

Bachelor's Degree in Business Administration, Healthcare Administration, statistics, epidemiology, mathematics, computer science or social sciences, or related…

Retail Sales Associate, Flushing - Flex

Company: Macy’s

Location: Flushing, NY

Posted Aug 19, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

Python Software Engineer II

Company: JPMorganChase

Location: Jersey City, NJ

Posted Aug 19, 2025

As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple…

Assistant Chef Concierge / Guest Relations - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Aug 19, 2025

The Assistant Chef Concierge greets customers, customizes and personalizes guest stays, and responds to inquiries with accurate information regarding hours of…

Technical Business Analyst - Clearing & Settlement

Company: DTCC

Location: Jersey City, NJ

Posted Aug 19, 2025

Business analysis capabilities: Ability to translate complex business needs into clear, actionable technical requirements and user stories.

Sr Manager- AI Engineering (GenAI Platform Services)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale…

Senior Data Scientist - NLP

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Senior Lead AI Engineer (Gen AI Platform Services)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Registered Nurse (RN)- Emergency Room

Company: Northwell Health

Location: New York, NY

Posted Aug 19, 2025

Current license to practice as a Registered Professional Nurse in New York State. Promotes and provides patient safety in accordance with state and federal…

Sr. Manager, Technical Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Aug 19, 2025

The Senior Manager, Technical SEO leads Macy’s enterprise-level search strategy by driving technical implementation in key areas including crawlability,…

Senior Digital Strategist

Company: Onward Search

Location: New York, NY

Posted Aug 19, 2025

Develop and implement comprehensive digital marketing and lifecycle marketing strategies, including email marketing, website experience, social media, content…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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