Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Senior Business Intelligence Analyst (Human Capital)

Company: IDR Inc.

Location: New York, NY

Posted Aug 18, 2025

Collaborate with technical teams to design and implement AI-driven data visualization tools. Experience with BI development and data visualization tools like…

Regional Account Manager – Decorative Plumbing #ESF8777

Company: ExpertHiring

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s degree in Business, Marketing, or a related field (preferred). Collaborate with design and marketing teams to create and execute sales strategies.

Part-Time Security Guard/Receptionist

Company: Grand St Settlement Inc.

Location: New York, NY

Posted Aug 18, 2025

Valid CPR/AED Pro-certification through recognized accrediting body preferred. Keep lobby clear of unauthorized persons, including loitering children, adults,…

Cannabis Retail Budtender / Customer Service & Sales Representative

Company: SLG-DB LLC

Location: New York, NY

Posted Aug 18, 2025

*Educate and Inform*: Use your product knowledge to guide customers toward the right cannabis products for their needs, answering questions and providing honest…

Hiring Security Director

Company: Security Company

Location: Brooklyn, NY

Posted Aug 18, 2025

Must possess a valid Guard Card License. Skills in operating portable radio devices, phones, and CCTV systems. Ability to maintain accurate records.

Client Services Associate

Company: SPS-North America

Location: New York, NY

Posted Aug 18, 2025

Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Applicants are prohibited from using real-time AI (…

Backend Engineer

Company: Spotify

Location: New York, NY

Posted Aug 18, 2025

You have excellent analytical and problem-solving skills and can communicate your ideas to technical and non-technical audiences.

Security Manager (must have T89, F89, or Z89 License)

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Aug 18, 2025

Conduct investigations utilizing video surveillance and operate required computer programs. Respond to all complaints and requests in a timely manner.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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