Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Jun 10, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Security Manager

Company: 1 Hotel Brooklyn Bridge, L.L.C.

Location: New York, NY

Posted Jun 11, 2025

You’ll be responsible for the safety and security of the hotel’s guests, staff and personal property—and for mentoring your team to operate with excellence.

Senior Sales & Design Consultant

Company: Roche Bobois

Location: Manhattan, NY

Posted Jun 11, 2025

The successful candidate will be driven to achieve sales in a high-end market and develop long-lasting relationship with its customer.

August hire for Senior Bookeeper- 3 Days a week

Company: Manhattan and Brooklyn Real Estate Owner and Investor

Location: New York, NY

Posted Jun 10, 2025

*Primary Days*: Tuesday & Thursday (8:30 AM – 5:30 PM), with a flexible 3rd day in Fall- Sept 25th -Salary *$65,000 a year pending on hours worked- this is for…

Project Manager

Company: UNIVERSAL Technologies

Location: Brooklyn, NY

Posted Jun 10, 2025

Manage cross functional teams, project budgets, project risks, and project reporting. Including project change, scope, schedule, costs, quality, communications,…

Electrician

Company: Intercontinental Exchange Holdings, Inc.

Location: New York, NY

Posted Jun 11, 2025

Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.

Sales Associate - PT

Company: Paper Source

Location: New York, NY

Posted Jun 11, 2025

All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job…

HVAC Commercial Duct Installer

Company: Confidential - HVAC Service and Installation

Location: New York, NY

Posted Jun 10, 2025

Valid driver's license with a clean driving record. Must be able to read and interpret shop drawings, mechanical drawings, perform duct layout, field sketching,…

Principal Software Engineer - ESPN+

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted Jun 11, 2025

This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

Electrician

Company: Nu-Wire Electric

Location: Manhattan, NY

Posted Jun 10, 2025

Nu-Wire Electric is a licensed electrical contractor specializing in both commercial and residential electrical wiring, with a unique focus on high end based…

Designer, Glamour

Company: Conde Nast

Location: New York, NY

Posted Jun 11, 2025

Work with senior creative team members and editors on holistic design approaches to tentpole packages, social media/audience development initiatives, or other…

Corporate Security Guard

Company: Custom Protective Services of NY LLC

Location: New York, NY

Posted Jun 10, 2025

A valid NYS Security Guard license is required. Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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