Outstanding Customer Experience Jobs in New York City, NY

1,662,893 open positions · Updated daily

Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Lead Machine Learning Engineer

Company: Capital One

Location: New York, NY

Posted Jun 09, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

HVAC Service Technicians, HVAC Control Wiring Technicians, Jr Electricians

Company: Comfort Air Heating & Cooling

Location: New York, NY

Posted Jun 09, 2025

Ability to operate as a van driver for service calls. Diagnose electrical and mechanical faults for HVAC systems. Test HVAC systems using specialized tools.

Experienced HVAC Field Service Supervisor

Company: Air Stream Air Conditioning Corp

Location: New York, NY

Posted Jun 09, 2025

Valid driver's license with experience driving a van for transportation between job sites. Familiarity with diagnostic tools such as ohmmeters for…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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