Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted May 22, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

Customer Service Representative Financial Services

Company: New York Life

Location: Jericho, NY

Posted May 22, 2025

We offer a comprehensive array of financial products and services to help clients develop a sound, long-term financial strategy.

Tax Manager - Real Estate

Company: Deloitte

Location: New York, NY

Posted May 22, 2025

A bachelor's degree in accounting, finance or related field. Overseeing complex federal tax compliance and consulting projects requiring tax analysis for a…

Tax Senior - Global Information Reporting

Company: Deloitte

Location: New York, NY

Posted May 22, 2025

Licensed CPA in state of practice/primary office if eligible to sit for the CPA. Contribute to internal technology development by assisting with the design, the…

Customer Service Representative - PT

Company: Avis Budget Group

Location: East Elmhurst, NY

Posted May 23, 2025

Basic computer skills (typing, data entry). This may include, depending on location, checking cars, entering information in a handheld device, processing…

Principal Enterprise Solutions Architect Strategic Pursuits (RapidScale)

Company: Cox Communications

Location: New York State

Posted May 23, 2025

Experience & Education: Bachelor's degree and 10+ years of progressive experience in enterprise IT architecture, solution engineering, or technical pre-sales.

Security Guard-UA

Company: Women In Need, Inc.

Location: New York, NY

Posted May 22, 2025

2-3 years of experience in social services or residential settings. Willingness to be certified in First Aid/CPR/AED. Reports to: Security Shift Supervisor.

Customer Service Representative (Brooklyn Onsite)

Company: Continuum Global Solutions

Location: Brooklyn, NY

Posted May 22, 2025

Address incoming inquiries from NYC residents related to city-oriented issues. Provide accurate information in a timely, professional and courteous manner.

Oncology Territory Manager, Lung - Manhattan N

Company: Daiichi Sankyo, Inc.

Location: Manhattan, NY

Posted May 22, 2025

Must have a valid driver’s license with a driving record that meets company. Maintains a current key customer target list, submits regular updates to the…

Overnight Custodian

Company: Supreme Fitness Group

Location: Brooklyn, NY

Posted May 23, 2025

Each franchisee is responsible for ensuring compliance with local, state and federal law. Stock locker rooms with proper supplies/paper products.

Sous Chef

Company: The Dominick Hotel

Location: New York, NY

Posted May 22, 2025

Vestry, the one-star Michelin restaurant, with its relaxing vibe and spectacular cuisine has quickly become a neighborhood and guest favorite.

Entry-Level Marketing Position

Company: HCP Concierge

Location: Queens, NY

Posted May 22, 2025

Must have and maintain a valid driver’s license and have a safe driving record. Company Car Program: When joining the company you will have the choice of…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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