Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

LPN

Company: Sunrise Senior Living

Location: Mt. Vernon, New York

Posted Apr 13, 2025

LPN

Company: Sunrise Senior Living

Location: New York, New York

Posted Apr 13, 2025

SPED Science Teacher

Company: Innovation Charter High School

Location: New York, NY

Posted Apr 11, 2025

They accomplish this by employing intellectual engagement strategies and backward planning methodologies to create multiple entry points in their curriculum…

HVAC Technician/Installer

Company: Vigilante Plumbing, Heating and Air Conditioning

Location: Brooklyn, NY

Posted Apr 11, 2025

This position handles service and Install calls to customers in their homes and commercial businesses and utilizes customer service training to educate and…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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