Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Retail Housekeeping Associate, Herald Square - Part Time

Company: Macy’s

Location: New York, NY

Posted Oct 06, 2025

Project a courteous and professional demeanor to all internal and external customers. Cleaning and maintaining fitting rooms. 1-2 years direct experience.

Sales Associate- NYC

Company: ATLANTIS MANAGEMENT GROUP LLC

Location: Brooklyn, NY

Posted Oct 06, 2025

Our valued team of Sales Associates are responsible for providing excellent customer service by greeting and communicating with customers, working the register,…

Construction Project Manager

Company: Confidential

Location: Brooklyn, NY

Posted Oct 06, 2025

Bachelor's degree in construction management, engineering, or a related field, highly desirable but not required\*\*\*.

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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