Outstanding Customer Experience Jobs in New York City, NY

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Looking for Outstanding Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Outstanding Customer Experience position in the New York City, NY area.

Junior Software Engineer

Company: Moonshot AI

Location: New York, NY

Posted Oct 05, 2025

Collaborate with senior engineers to design scalable systems and best practices. Strong computer science fundamentals (or equivalent practical experience).

VP, Integrated Marketing Operations

Company: BNY

Location: New York, NY

Posted Oct 05, 2025

Bachelor’s degree in Marketing, Communications, or a related field. Lead the creation of compelling content and communication materials that resonate with…

Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Oct 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

Applied Scientist II, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-…

Sr. Applied Scientist, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art…

Frequently Asked Questions

What are typical salary ranges by seniority in Outstanding Customer Experience?
Entry‑level (0‑2 years) $65,000‑$85,000; Mid‑level (3‑5 years) $90,000‑$120,000; Senior‑level (5+ years) $125,000‑$160,000.
What skills and certifications are required for Outstanding Customer Experience roles?
Key skills: NPS, CSAT, CES metrics, journey mapping, data analysis (SQL, Python), experience‑design tools (Miro, Figma). Certifications: CXPA Certified Customer Experience Professional, Salesforce Certified Service Cloud Consultant, Medallia Certified Analyst, Zendesk Support Specialist.
Is remote work available for Outstanding Customer Experience positions?
Yes – over 70% of listings are fully remote or hybrid. Teams use Slack, Asana, and Zoom for collaboration across global regions.
What career progression paths exist in Outstanding Customer Experience?
Typical ladder: CX Analyst → CX Manager → CX Director → VP of Customer Experience → Chief Experience Officer (CXO). Progression is driven by proven NPS impact and cross‑functional leadership.
What industry trends are shaping Outstanding Customer Experience today?
AI‑driven chatbots, real‑time sentiment dashboards, omnichannel orchestration, proactive service, and embedding NPS into product roadmaps are leading trends that increase CX value.

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